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Basin Park Hotel and Spa

3.0 star property

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Photo gallery for Basin Park Hotel and Spa

Exterior
Games room
Interior
Terrace/patio
Sports bar

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
12 Spring St, Eureka Springs, AR, 72632
  • Place, Basin Spring Park
    ‪1 min walk‬
  • Place, Eureka Springs City Auditorium
    ‪3 min walk‬
  • Place, Eureka Springs District Court
    ‪5 min walk‬

Room options

View all photos for Premium Double Room, 2 Double Beds

Premium Double Room, 2 Double Beds | Individually decorated, individually furnished, iron/ironing board

Premium Double Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Single Room, 1 King Bed

Premium Single Room, 1 King Bed | Individually decorated, individually furnished, iron/ironing board

Premium Single Room, 1 King Bed

9.0 out of 10
Wonderful
(109 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Single Room, 1 Queen Bed

Deluxe Single Room, 1 Queen Bed | Individually decorated, individually furnished, iron/ironing board

Deluxe Single Room, 1 Queen Bed

8.0 out of 10
Very good
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Single Room, 1 Queen Bed

Standard Single Room, 1 Queen Bed | Individually decorated, individually furnished, iron/ironing board

Standard Single Room, 1 Queen Bed

9.0 out of 10
Wonderful
(57 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Jetted Tub

Room, 1 King Bed, Jetted Tub | Individually decorated, individually furnished, iron/ironing board

Room, 1 King Bed, Jetted Tub

9.2 out of 10
Wonderful
(17 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Basin Park Hotel and Spa

Along with a full-service spa, this smoke-free hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include a conference centre, a hot tub and massage/treatment rooms.
Basin Park Hotel and Spa offers 59 air-conditioned accommodations with coffee/tea makers and a hairdryer. Each accommodation is individually furnished and decorated. 42-inch flat-screen televisions come with cable channels.

This Eureka Springs hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Spa1905 has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
The shopping around Basin Park Hotel and Spa gets high marks from our customers. During your stay, you're just a quick walk from Basin Spring Park. Enjoy features like free WiFi in public areas, plus a full-service spa and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Treat yourself to massages, body scrubs or aromatherapy at Spa1905
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes bicycles to rent and a ropes course
  • Guests like the bar and restaurant
  • Steps from Basin Spring Park and Eureka Springs City Auditorium
  • Local-area shuttle service available
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Basin Park Hotel and Spa offers its guests a full-service spa and a hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Spa services, a terrace, and a vending machine are also featured at Basin Park Hotel and Spa.

This 3-star Eureka Springs hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 8:00 AM to 10:00 AM.
Eureka Springs Restaurant – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 7 per day)
  • Area shuttle up to 1 mi

Food and drink

  • Daily full breakfast available 8:00 AM to 10:00 AM for a fee: USD 2.50 to 14.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Eureka Springs Restaurant

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Full-service spa
  • Hot tub
  • Ropes course
  • Shopping

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • In the mountains
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1905
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: USD 35.00
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 35.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per accommodation, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 17.54 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business centre/computer access
  • Newspaper
  • Parking
  • Self-parking
  • Shuttle service
  • Hot tub access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 2.50 to 14.95 per person
  • Nearby parking fee: USD 7.00 per day (2200 ft away)
  • Pet fee: USD 35 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 35.00 (subject to availability)
  • Late check-out fee: USD 35.00 (subject to availability)
  • Rollaway bed fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Basin Hotel
Basin Park
Basin Park Eureka Springs
Basin Park Hotel
Basin Park Hotel Eureka Springs
Hotel Basin
Basin Park Hotel and Spa Hotel
Basin Park Hotel and Spa Eureka Springs
Basin Park Hotel and Spa Hotel Eureka Springs

Basin Park Hotel and Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 590 out of 1002 reviews
Rating 8 - Good. 248 out of 1002 reviews
Rating 6 - Okay. 98 out of 1002 reviews
Rating 4 - Poor. 46 out of 1002 reviews
Rating 2 - Terrible. 20 out of 1002 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the staff and historic hotel.
Stayed 2 nights in Nov 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable experience
Stayed 2 nights in Nov 2025

10/10 Excellent

James

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay here, would recommend this place for everyone! Loved the uniqueness and the atmosphere and amenities. The game room was also, house keeping keeps the place spotless. And staff was amazing with any help we needed.
Stayed 1 night in Dec 2025

10/10 Excellent

Berenda

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very nice. They were extremely helpful. Loved the historical hotel. The room was very clean and we had a wonderful view. Absolutely loved the whole experience! Definitely planning on more stays in the futures
Stayed 1 night in Nov 2025

8/10 Good

Sheri

Travelled with group
Liked: Cleanliness, staff & service
Great location. I love older buildings. If you like everything updated to generic gray on gray, this is not your place.
Stayed 1 night in Nov 2025

10/10 Excellent

Christopher

Stayed 2 nights in Nov 2025

10/10 Excellent

Greg

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
everything about this hotel was great
Stayed 3 nights in Nov 2025

4/10 Poor

Michael

Liked: Amenities
Disliked: Staff & service
As I stated in an earlier review I was definitely disappointed with my stay at the Park Basin. From a historical perspective the hotel is remarkable. But the rooms absolutely need a redo. Very old and worn furniture. Many of pieces of furniture were partical board. Also, I realize the hotel is old but when someone was checked in above me I heard every squeak of the floor and the dull bass of thier television. Also, even though I was checked in to a room facing the back of the property with views of a hillside and other guests across the u shaped courtyard, when I open the curtain to look out the windows were absolutely filthy on the outside. My guess is they have not been cleaned for years. But what disappointed more than anything at the Bark Basin was the unfriendliness and disconnect I felt from the staff. I never came in contact with anybody that had a smile on thier face. It was incredible. If the staff was friendly and engaged I felt it would have made up for a lot. But there was no “ welcome to Park basin” and no “ how was your stay or thank you for staying with us we hope you come back and see us”! That would have been meaningful to me. But alas I won’t be back.
Stayed 3 nights in Nov 2025

10/10 Excellent

Vanessa

Stayed 1 night in Nov 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities
Amazing staff, clean comfortable room. Hreat location. Loved the balcony restaurant. Shittle drivers great.
Stayed 2 nights in Nov 2025

8/10 Good

Jo

Liked: Cleanliness, staff & service, amenities
Excellent staff. Room was large and comfortable.
Stayed 1 night in Nov 2025

6/10 Okay

FRED, Ocala

Travelled with family
Liked: Cleanliness, amenities
Room was very cramped. Front desk staff was not very welcoming. We did enjoy the game room and bar. We ate in the restaurant and had drinks which were fine but 18% was added to the bill for a "service pool". I looked it up and it is to pay wages to support staff. So had to leave another tip for server. Not happy with that. The shuttle service was very helpful and efficient.
Stayed 3 nights in Nov 2025

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was great. Very clean. A very old building but has everything you need. Very good dining/drinking options in the hotel and a very short walk away. I didn't use this option, but they are pet friendly, as is most of the town. Zero complaints. I would go back. Parking is an issue. There is none. They have a lot (free for hotel quests) a few blocks away but it is an extreme uphill walk to the hotel. Not good with luggage. They have a shuttle that you can call for, which took about 10 minutes when we arrived, but was instant when we left.
Stayed 1 night in Nov 2025

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love Eureka Springs and we were so excited to stay at the Basin Hotel. Every single staff member we interacted with were unbelievably kind and fun. We even had the surprise of having an upgraded room. Of course this is an old building, but the cleanliness was up to par. We loved grabbing a couple drinks at the bar and hanging out in the game room, it was a blast. Although we enjoyed doing our fair share of walking around town, having access to the shuttle service was such a huge benefit, that alone would make me book again.
The view from the window on our floor
Stayed 1 night in Nov 2025

6/10 Okay

Robert

Travelled with partner, Travelled with group
The room was listed on our bill as a King Premium. The only thing king premium was the bed which was very comfortable. The room had one chair, no table, two dressers (not needed in a room for two people), no closet, just a shelf with hangers that blocked the one chair. Our friends who had used a different booking agent had a suite for about $100 more. Our room looked nothing like the website photo. We were quite disappointed in the room when we weren't laughing at trying to find any space for cosmetics and toothbrushes and tooth paste. We decided if our friends came over, we could sit in the shower, which was quite spacious and had a shower bench. The food was fine-the huckleberry pie was amazing-but we could have had that just by eating at the restaurant and staying at a different hotel. The parking lot system for an evening arrival is inconvenient and just a tad scary. We do not plan to return to this hotel-should have stayed where we did last time, but our friends wanted Basin.
Stayed 3 nights in Nov 2025

6/10 Okay

Stella

Liked: Staff & service
This is obviously a very old and iconic hotel in downtown Eureka Springs. Unfortunately the original historic charm and grandeur are gone; the magnificence it once had is long gone. The
Stayed 2 nights in Nov 2025

8/10 Good

Nickie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. The bed was comfortable, the hot tub would have been nice but was out of order. The restaurant on site was good. The jacuzzi in our room did not have working jets which was a disappointment, although we didn’t complain it would have been nice.
Stayed 1 night in Nov 2025

10/10 Excellent

Alex

Stayed 2 nights in Nov 2025

2/10 Terrible

Cynthia

Disliked: Cleanliness, staff & service, property conditions & facilities
No, hot tub not functioning. Nothing that I paid my resort fee for was available. Parking was extra, who knows how much. My Expedia confirmation said I would pay $17 more when arriving at hotel, which is for the resort fee, but actually I had to pay $30. Nobody could explain why that was $13 more than I was told in the confirmation email. Also was told upon checkin that my activities fee would entitle me to enjoy a Prosecco by the pool. When I inquired at the front desk later, he said no, that is only on Wednesdays, today is Thursday, you make not have a complimentary Prosecco today. When I asked what the activity fee covered that I could use, all they could come up with is the shuttle. At first they said it included parking. When I said no, you are charging me $7 for parking, they said oh, well then just the shuttle. So you need to get it straight with Expedia what extra you are going to charge people when they get there, because Expedia said in writing I will be charged $17 more than I already prepaid to Expedia, but then your hotel desk insisted upon $30 additional charge.
Stayed 1 night in Nov 2025

10/10 Excellent

Amanda, Lawton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 2 nights in Nov 2025

6/10 Okay

Bruce

Disliked: Room comfort
Stayed 1 night in Nov 2025

6/10 Okay

Bob

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel old furnishings, not well kept
Stayed 2 nights in Nov 2025

8/10 Good

Aaron

Liked: Staff & service
The staff was very kind and accommodating. They helped us to understand the different activities around the town and get settled in.
Stayed 1 night in Nov 2025

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall just a great stay. Parking was several blocks away but they had a shuttle thhat tesponded immediately.
Their way of giving us privacy during our two night stay. This was left outside our door. Unique way to deliver fresh towels etc.
Stayed 2 nights in Nov 2025