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Hotel Santa Maria

4.0 star property

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Photo gallery for Hotel Santa Maria

Cozy retreat with a neatly made bed and a wall-mounted lamp for added ambiance.
Relax in a spacious interior with a high ceiling and a glass atrium, featuring a seating area with sofas and a fire extinguisher.
Hotel Santa Maria features a modern architectural style with a combination of brick and glass elements.
Relax in our inviting lobby with a fireplace, comfortable seating, and scenic views.
Experience the hotel lobby's inviting atmosphere, featuring a central seating area, reception desk, and bar with a glass partition.

Popular amenities

  • Bar
  • Room service
  • Laundry

Explore the area

Map
Rua de Santo Antonio, 79, Ourem, 2495-430
  • Church of the Most Holy Trinity
    ‪5 min walk‬
  • Chapel of the Apparitions
    ‪5 min walk‬
  • Sanctuary of Our Lady of Fatima
    ‪7 min walk‬

Room options

View all photos for Family Room

Family Room | 1 bedroom, minibar, in-room safe, desk

Family Room

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed OR 4 Single Beds

View all photos for Superior Family Room

Superior Family Room | 1 bedroom, minibar, in-room safe, desk

Superior Family Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed OR 4 Single Beds

View all photos for Triple Room

Triple Room | 1 bedroom, minibar, in-room safe, desk

Triple Room

9.4 out of 10
Exceptional
(11 reviews)
  • 28 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Double or Twin Room (Santa Maria Plus)

Double or Twin Room (Santa Maria Plus) | 1 bedroom, minibar, in-room safe, desk

Double or Twin Room (Santa Maria Plus)

9.4 out of 10
Exceptional
(22 reviews)
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Single Room

1 bedroom, minibar, in-room safe, desk

Single Room

10.0 out of 10
Exceptional
(10 reviews)
  • 26 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Single Room (Santa Maria Plus)

Single Room (Santa Maria Plus) | 1 bedroom, minibar, in-room safe, desk

Single Room (Santa Maria Plus)

10.0 out of 10
Exceptional
(3 reviews)
  • 26 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Double or Twin Room

1 bedroom, minibar, in-room safe, desk

Double or Twin Room

9.4 out of 10
Exceptional
(39 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Suite

Suite | 1 bedroom, minibar, in-room safe, desk

Suite

  • Sleeps 2
  • 1 Double Bed

Similar properties

Relax in our stylish lobby, featuring a reception desk, comfortable seating area, and large windows offering a view of the outdoors.

Mercure Fátima

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.9 out of 5, Exceptional, (398)
The price is €90
for 1 room
includes taxes & fees
6 Aug - 7 Aug
Mercure Fátima

About this property

Hotel Santa Maria

Hotel with free breakfast, a quick walk to Sanctuary of Our Lady of Fatima
This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a rooftop terrace, a coffee shop/cafe and a business centre.
Hotel Santa Maria offers 173 air-conditioned accommodations with minibars and a safe. Televisions come with cable channels. Bathrooms include baths or showers, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the free breakfast at Hotel Santa Maria. During your stay, you're just a quick walk from Sanctuary of Our Lady of Fatima. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self-parking
  • Enjoy Portuguese cuisine while dining at Santa Maria
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the breakfast and the overall condition of the property
  • Within a 10-minute walk of Chapel of the Apparitions and Wax Museum
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 3229 square feet (300 square metres) and includes conference space. A rooftop terrace, an arcade/games room, and multilingual staff are also featured at the business-friendly Hotel Santa Maria. Self parking is free.

This 4-star Ourem hotel is smoke free.

Guests are served a free buffet breakfast.
Santa Maria – This restaurant specialises in Portuguese cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Santa Maria

Things to do

  • Arcade/game room
  • Shopping
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3,229 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2001
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 20.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: EUR 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Property Registration Number 1196
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Hotel Santa Maria Fatima
Santa Maria Fatima

Hotel Santa Maria Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 772 out of 1002 reviews
Rating 8 - Good. 187 out of 1002 reviews
Rating 6 - Okay. 30 out of 1002 reviews
Rating 4 - Poor. 9 out of 1002 reviews
Rating 2 - Terrible. 4 out of 1002 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lourdes

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very clean and it was walking distance to the Sanctuary.
Stayed 4 nights in Apr 2025

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Leo J

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and the staff were outstanding. The breakfast in the morning was also fabulous. One of the best features of this hotel was that it was just one block, walk to all the religious buildings and Basilica in Fatima

6/10 Okay

Stella

Travelled with pets, Travelled with partner
Breakfast buffet is badly organised. Walls between hotel rooms are very thin.
Stayed 1 night in Apr 2025

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very good experience at Hotel Santa Maria. It is right across the street from the Shrine of Our Lady of Fatima. The staff are very knowledgeable and helpful. The food is very good, the place is walking distance to the sanctuary, stores and restaurants. Highly recommend it and definitely going back.
Stayed 1 night in Mar 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel; great location next to main Fatima religious sites. Delicious breakfast; big rooms and comfortable beds.
Stayed 1 night in Apr 2025

10/10 Excellent

Galal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this Hotel. Staff and location are excellent.
Stayed 2 nights in Mar 2025

10/10 Excellent

Edythe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location for visiting the Shrine of Fatima. Parking is secure and safe. Breakfast is amazing.
Stayed 1 night in Apr 2025

10/10 Excellent

Fernando

Stayed 1 night in Mar 2025

10/10 Excellent

Gisele

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel! Very closed to main point of interest, quiet area. The breakfast is great. The only improve I suggest is to update electrical plugs for cell phones connection.
Stayed 1 night in Mar 2025

8/10 Good

Tracey

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The hotel was right in the city center, close to the Basilica.
Stayed 1 night in Mar 2025

10/10 Excellent

Tuan

Liked: Cleanliness, staff & service, property conditions & facilities
Great place, would come back again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very clean. Good buffet breakfast. We ate dinner at the hotel which was very good and reasonably priced. Literally just steps from the Sanctuary of Fatima. Plenty of parking outside or in the garage. Very comfortable.
Stayed 1 night in Mar 2025

8/10 Good

Danilo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel near the shrine
Stayed 1 night in Feb 2025

10/10 Excellent

Noel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very nice. Breakfast buffet is good. Very nice location. Less than 5 mins to the sanctuary
Stayed 3 nights in Mar 2025

8/10 Good

Romeo

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, clean and friendly staff.
Stayed 1 night in Dec 2024

8/10 Good

Ana Irene, TORONTO

Liked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Thelma

Stayed 1 night in Feb 2025

10/10 Excellent

Roselle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Experience!!!

It simply awesome stay at this hotel.
Stayed 2 nights in Jan 2025

10/10 Excellent

ANTHONY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location near the church. Took the room facing the church. Paid €20 extra per day. Worth the money. Breakfast was good. Lots of Japanese & Indonesia tourist when I was there. Breakfast was a little unruly with them.
Stayed 3 nights in Jan 2025

10/10 Excellent

Bokkwan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience and nice staying.
Stayed 1 night in Dec 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff..close to Fatima Basilica / Shrine
Stayed 1 night in Dec 2024

10/10 Excellent

Lorraine

Travelled with family
Liked: Staff & service, amenities
This is my second stay. Very close to the Basilica.
Stayed 3 nights in Dec 2024

6/10 Okay

Maria

Bathroom was clean the room has carpet and not clean.
Stayed 1 night in Nov 2024

10/10 Excellent

Ana María

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location
Stayed 1 night in Nov 2024