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Hotel Genesi

2.0 star property

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Photo gallery for Hotel Genesi

Front of property
30-inch flat-screen TV with digital channels, TV
Quadruple Room | Desk, laptop workspace, blackout curtains, free WiFi
30-inch flat-screen TV with digital channels, TV
30-inch flat-screen TV with digital channels, TV

Reviews

6.4 out of 10

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

View in a map
Via Ventisette Aprile 9, Florence, FI, 50129
  • Place, Central Market
    ‪3 min walk‬
  • Place, Cathedral of Santa Maria del Fiore
    ‪8 min walk‬
  • Place, Piazza di Santa Maria Novella
    ‪8 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪14 min drive‬

Room options

View all photos for Double or Twin Room

Double or Twin Room | Desk, laptop workspace, blackout curtains, free WiFi

Double or Twin Room

  • City view
  • 10 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room

Triple Room | Desk, laptop workspace, blackout curtains, free WiFi

Triple Room

  • City view
  • 16 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Quadruple Room

Quadruple Room | Desk, laptop workspace, blackout curtains, free WiFi

Quadruple Room

  • City view
  • 18 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Economy Double Room

Desk, laptop workspace, blackout curtains, free WiFi

Economy Double Room

  • City view
  • 8 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Desk, laptop workspace, blackout curtains, free WiFi

Twin Room

  • 10 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

Hotel Genesi

This smoke-free hotel features express check-in, express check-out and a TV in a common area. WiFi in public areas is free. Other amenities include multilingual staff assistance.
Hotel Genesi offers 14 air-conditioned accommodations with a hairdryer and free toiletries. 30-inch flat-screen televisions come with digital channels. Bathrooms include a shower.

This Florence hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on a daily basis.

During your stay at Hotel Genesi, you're just a quick walk from Basilica of Santa Maria Novella. Enjoy features like free WiFi in public areas.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Amenities include multilingual staff, a communal living room and TV in a common area
  • Within a 15-minute walk of Piazza di Santa Maria Novella and Fortezza da Basso
  • Pets welcome free of charge
As a guest of Hotel Genesi, you'll find multilingual staff, express check-in, and express check-out. WiFi is free in public spaces.

This Florence hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 35 per day)

Things to do

  • TV in common areas

Conveniences

  • Luggage storage
  • Virtual front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Tile flooring in room
  • Upper floors accessible by stairs only

More

  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with digital channels

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Laptop workspace
  • Laundry detergent

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 6:30 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 5 days before arrival with check-in instructions and an access code; your host will greet you
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools
Guests are required to contact this property by telephone 2 days prior to arrival to arrange check-in.

Access methods

Access code, host will greet you

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: EUR 35 per day (1640 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property does not have a front desk. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 5 days before arrival with check-in information and an access code. The host will greet guests on arrival. A virtual front desk provides assistance to guests.
Property Registration Number IT048017A1Z2R8ROL4
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

HOTEL GENESI Hotel
HOTEL GENESI Florence
HOTEL GENESI Hotel Florence

Hotel Genesi Reviews

Reviews

6.4
Rating 10 - Excellent. 5 out of 20 reviews
Rating 8 - Good. 5 out of 20 reviews
Rating 6 - Okay. 2 out of 20 reviews
Rating 4 - Poor. 4 out of 20 reviews
Rating 2 - Terrible. 4 out of 20 reviews

6.4/10

Cleanliness

6.0/10

Staff & service

4.8/10

Amenities

5.6/10

Property conditions & facilities

Reviews

6/10 Okay

Katayune

Travelled with partner
Liked: Cleanliness
Positives - great location, decent sized room, fridge inc water for all kept in fridge, tea and coffee with kettle in common area you are in when you enter. Large table in this area to eat at if you wish. Bed and pillows v comfy. Brilliant location and very informative instructions how to gain entry to the hotel sent in advance. Our room was available at midday when we arrived to drop our bags so we were happy we could check straight in. We were also able to leave our bags following check out. Negatives - Cleaning staff enter the property early and do not try to stay quiet. Unfortunately we were also next to the office and due to the age of the building the lock woke us each morning at 7.30. It was hard to air the room following having a shower. If you’re an early bird then most of these things are unlikely to bother you. It would have been nice if milk had been provided to have with teas & coffees.
Stayed 3 nights in May 2025

2/10 Terrible

Nerlys

Travelled with family
Disliked: Cleanliness, amenities
This property is horrible. When you get inside the place it smells like urine. Its an apartment like a house. Is it not a real hotel.
Stayed 2 nights in Jun 2025

8/10 Good

Everton, North York

Business traveller
The overall stay was good. I was disappointed there was no lift. I'm somewhat physically challenged and walking 4 flights of stairs was a bit tough. Overall, the property served my needs.
Stayed 5 nights in Jan 2025

8/10 Good

Eloida

Liked: Staff & service
Near main attractions. No elevator.
Stayed 3 nights in Oct 2024

2/10 Terrible

Melanie

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Impersonal, inhospitable, no elevator access definitely not gor seniors.
Stayed 4 nights in Oct 2024

8/10 Good

Pete

Travelled with partner
Liked: Property conditions & facilities
Quiet rooms. Short walk from train station, short walk to the marketplace & most major attractions. If you arrive after 6pm, make sure you let them know so they can send you arrival instructions. The place doesn’t have a front desk or check-in area. Free coffee in the morning.
Stayed 3 nights in Sep 2024

8/10 Good

RUTH

Stayed 2 nights in Sep 2024

4/10 Poor

Andres

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The property had terrible beds, poor mattresses, and the bed frames kept moving. We asked for an extra blanket that we never received. The showerhead kept falling, making it uncomfortable to take showers. We were charged 4 euros per night per person, as if it were a 5-star hotel. The cleaning staff made a lot of noise early in the morning. Good things: The location is somewhat convenient. To make a big bed, they joined two small ones, but they kept separating and moving during the night, so it was difficult to sleep with my girlfriend.
Stayed 2 nights in Sep 2024

10/10 Excellent

Mathis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

4/10 Poor

Shanti, Barlows Hill

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stank of sewage in the bathroom. Toilet paper never restocked. Very noising with people checking in at 11pm and allowing their kids to run up and down the hall.
Stayed 3 nights in May 2024

10/10 Excellent

Virginia

Travelled with family
Clean and clear and comfortable. Staff was very responsive. Outstanding location near Duomo.
Stayed 4 nights in May 2024

8/10 Good

Elizabeth

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Stayed 2 nights in Jan 2024

4/10 Poor

Masood

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a good Hotel , it’s somewhat like a Hostel Washroom was very dirty , they don’t do daily housekeeping
Stayed 2 nights in Aug 2023

6/10 Okay

Marina

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place for a family

Staff were wonderful and friendly. Water available as well as a fridge to store things. Room was very clean and comfortable.
Stayed 3 nights in Aug 2023

2/10 Terrible

Renato Alves

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrível, pensão de segunda categoria, muitas escadas, quarto minúsculo com paredes finas, fujam desta fria
Stayed 3 nights in Jun 2025

4/10 Poor

juan

Disliked: Staff & service, property conditions & facilities, room comfort

Es un apartamento compartido no hotel

Stayed 2 nights in Jan 2025

10/10 Excellent

SOFIA DEL CARMEN LLAMOSAS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No esperes un hotel grande y lujoso, es magnífico para una estancia corta en Florencia, muy seguro y cómodo, limpio y tranquilo, las instalaciones son buenas y no son viejas, y tiene un estilo propio. agradezco a la chica que me atendió, muy amable desde el principio hasta el final. Me encantó Florencia!
Stayed 2 nights in Oct 2024

2/10 Terrible

Nicolas

Disliked: Cleanliness, staff & service, property conditions & facilities
Entraban a mi habitación cuando no estaba sin autorización
Stayed 2 nights in Aug 2023

10/10 Excellent

Ivonne

Stayed 3 nights in Jul 2023