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Hotel Berna

2.0 star property
VIP Access

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Interior detail
Front of property
Classic Double or Twin Room | Down duvets, minibar, in-room safe, desk
Breakfast (EUR 8 per person)
Family Room | Down duvets, minibar, in-room safe, desk

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Bar
  • Laundry room

Explore the area

View in a map
Largo Fratelli Alinari, 11, Florence, FI, 50123
  • Place, Piazza di Santa Maria Novella
    ‪3 min walk‬
  • Place, Basilica of Santa Maria Novella
    ‪3 min walk‬
  • Place, Cathedral of Santa Maria del Fiore
    ‪8 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪12 min drive‬
VIP Access
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  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Classic Double or Twin Room

Classic Double or Twin Room | Down duvets, minibar, in-room safe, desk

Classic Double or Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Room

Deluxe Room | Down duvets, minibar, in-room safe, desk

Deluxe Room

9.0 out of 10
Wonderful
(2 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Family Room

Family Room | Down duvets, minibar, in-room safe, desk

Family Room

  • 24 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds OR 4 Single Beds

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About this property

Hotel Berna

Hotel connected to the convention centre in Florence with a bar
Along with a bar/lounge, this smoke-free hotel has valet parking and laundry facilities. WiFi in public areas is free. Other amenities include express check-in, express check-out and tour/ticket assistance.
Hotel Berna offers 9 air-conditioned accommodations with minibars and a safe. Beds feature down duvets. Televisions come with satellite channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
With your stay at Hotel Berna, you're connected to the convention centre and just a quick walk from Cathedral of Santa Maria del Fiore. Features include free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast offered for a fee
  • Valet parking available for a fee
  • Amenities include a front desk safe, laundry facilities and multilingual staff
  • Steps from Basilica of Santa Maria Novella and 9 minutes on foot from Cathedral of Santa Maria del Fiore
Hotel Berna offers its guests multilingual staff, tour/ticket assistance, and laundry facilities. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. The business-friendly Hotel Berna also features express check-in, room service (during limited hours), and express check-out. For a fee, parking is available.

This Florence hotel is smoke free.

Guests can enjoy buffet breakfast for a fee.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Valet parking on site (EUR 35 per night)
  • Limited on-site valet parking

Food and drink

  • Buffet breakfast available for a fee: EUR 8 for adults and EUR 8 for children
  • A bar/lounge

Things to do

  • Art gallery
  • Designer stores
  • Shopping centre

Family friendly

  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • 1 building
  • 1 floor
  • Built in 1900
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 24-inch TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 7:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 8 AM - 7:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 35.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 8 for adults and from EUR 8 for children
  • Valet parking fee: EUR 35 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve rollaway/extra beds and on-site parking
Tax ID - 06477730482
This property accepts major credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 8 AM - 7:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their passport before arrival. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number IT048017A100000000
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Berna Florence
Hotel Berna Florence
Berna Hotel Florence
Hotel Berna Hotel
Hotel Berna Florence
Hotel Berna Hotel Florence

Hotel Berna Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 72 out of 194 reviews
Rating 8 - Good. 67 out of 194 reviews
Rating 6 - Okay. 31 out of 194 reviews
Rating 4 - Poor. 12 out of 194 reviews
Rating 2 - Terrible. 12 out of 194 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

Samer

Not very clean
Stayed 3 nights in Oct 2025

6/10 Okay

Rachelle

Travelled with family
Liked: Cleanliness, staff & service
It was very close to the train station. The reception desk is only open from 9am to 7pm. The elevator is very old and can hold one person at a time if carrying luggage
Stayed 1 night in Nov 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Not the prettiest location, but so convenient to train, and easy walking to all major attractions. The very best part was our service . Nadia, specifically, went way above and beyond to be so helpful, as well as friendly and courteous every day. For this reason, I would recommend hotel Berna to friends!!!
Stayed 5 nights in Oct 2024

2/10 Terrible

Tawfik, cresco

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Not a hotel it’s shared flat
Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
The room was nice and clean but really small. Nice view. This is not a hotel it is more like an expensive bed and breakfast, and the breakfast is continental style. The location is great. The checkout is at 10:30 am!!!!!!!!!! Not even noon. Good for one night stay but not worth the almost 400 dollars a I paid for the night. We were 4, two adults and two kids and could barely fit in the room.
Stayed 1 night in Jun 2024

8/10 Good

Kara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at Hotel Berna. We chose the location based on proximity to the train and our guided tours while in Florence. Both were extremely close by which was helpful. The hotel was a tad difficult to find (small plaque on the building) and the elevator was tiny and not much use. The room for four was very small and the area is loud at all times of day and night. We used a white noise machine to try and cancel out while sleeping. Staff were extremely kind and helpful.
Stayed 2 nights in Jun 2024

8/10 Good

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2024

8/10 Good

Abhishek

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall great stay

Overall great stay close to Florence main train station. Room was clean absolutely no disturbance in night even though it being so close to train station. Breakfast was ok
Stayed 2 nights in Apr 2024

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location, value and service!

We only stayed 2 days in Florence so a central location was critical. This was a great location especially for a last minute booking! Other than some traffic restrictions that we didn’t understand there were no issues. The hotel called the local authorities and had the fines removed, and even sent us documents for proof, beyond excellent service! We even received a friendly “bravo” for sleeping late and enjoying actually being on vacation!
Stayed 2 nights in Oct 2023

8/10 Good

Dan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pretty good value for florence

Great location very close to smn station. If you're on a hit and run mission to florence, this hotel is hard to beat. Has a lift.
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in Florence for 3 days and the Hotel was within short walking distance to the Duomo, train station, and many tasty restaurants. The room itself was good for the amount of days staying there, we really enjoyed having the option of logging into Netflix because we like to sleep with the TV on. Nadia was very helpful, friendly, and pleasant to be around. It was convenient having breakfast right in the hotel for €8 and it wasn’t bad, it was the right amount of food. Overall, my husband and I enjoyed our stay.
Stayed 3 nights in Oct 2023

2/10 Terrible

chaim

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
NOT A HOTEL its dirty creepy motel style apartments
Stayed 1 night in Aug 2023

8/10 Good

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service
Close and convenient to the train station if you need a quick in and out location.
Stayed 1 night in Jun 2023

6/10 Okay

Chui Wa

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Don't trust the photos of the hotel

Hotel is old and not as clean, photos are very misleading. The room & the bathroom are very old and unclean. Location was the only great thing about the hotel
Stayed 2 nights in May 2023

4/10 Poor

Rolando

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort

?!@!

We were there for 2 nights. The 1st night AC was almost not working and the summer heat in Italy has started. Terrifying summer heat. The next morning, there WAS NO ELECTRICITY. We needed to bathe because of the sticky feeling from the night before. But I think our AC was not really working in the first place because when we got home the next day from our day tour, the cover of the AC was not there. It really looked like it was inspected. And lo and behold, there was a fan left in the room. It was so hot, we were given A fan to replace the AC that we paid for and the heat was terrible. Our body was sore from so much sweating. We joined our tour without the benefit of a refreshing shower because how could we? It was sooo dark in the bathroom? If not for the beauty of Italy I would rage hell. I think we deserve to be reimbursed from this trip. Just saying. We were just glad we were leaving on the third day.
Stayed 2 nights in Jul 2022

8/10 Good

Eric

Stayed 1 night in May 2022

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient location, clean and spacey, helpful staff
Stayed 2 nights in Dec 2019

8/10 Good

Magdolna

Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location excellent, staff very nice ,comfortable rooms and very quiet in center of Firenze
Stayed 4 nights in May 2019

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Florence

Great vacation. Enjoyed the hotel.
Stayed 1 night in Mar 2019

8/10 Good

Don

Liked: Cleanliness, staff & service, property conditions & facilities
The lady who served us was very kind and efficient. The only problem was there was no lobby so we only saw her in morning.
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities

close to train station

very small and simple room. The hotel is with an old building. It is so small that no staff is on duty during the night.
Stayed 2 nights in Jul 2018

8/10 Good

GMom, West Chester, Ohio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Berna isn't as much of a hotel as a handful of rooms on one floor in a building. We walked by the entrance 3 times before we found it. Our room contained three twin beds. Space was a bit tight, but we didn't spend a lot of time in our room. The decor is "old world." Not modern at all, but that's OK. There is a small refrigerator we used for water bottles, and breakfast is available if reserved in advance. We were up and out early, so we didn't partake. It's adjacent to the train station, and a quick walk to Piazza del Mercato Centrale, where there are several great restaurants.
Stayed 4 nights in Jun 2018

8/10 Good

mark, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value good comfort amazing staff

We had invaluable guidance and assistance from Elena and Nadia at front desk. First Florence advice then train Breakfast vast and lady made best cappuccino. Hold the excess foam and use lot of coffee
Stayed 3 nights in Apr 2018

8/10 Good

Marcia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort