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Hotel City

3.0 star property

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Photo gallery for Hotel City

Reception
Front of property
Lobby sitting area
Bar (on property)
View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Business services

Explore the area

View in a map
Via Sant'Antonino 18, Florence, FI, 50123
  • Piazza di Santa Maria Novella
    ‪3 min walk‬
  • Cathedral of Santa Maria del Fiore
    ‪5 min walk‬
  • Ponte Vecchio
    ‪9 min walk‬
  • Florence (FLR-Peretola)
    ‪8 min drive‬

Room options

View all photos for Double Room with Private External Bathroom

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Double Room with Private External Bathroom

  • 14 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite

Family Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Family Suite

  • 34 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Deluxe Double Room

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Deluxe Double Room

9.6 out of 10
Exceptional
(4 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Twin Room

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Deluxe Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • 18 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Comfort Triple Room

Comfort Triple Room | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Comfort Triple Room

9.4 out of 10
Exceptional
(6 reviews)
  • 23 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed OR 3 Single Beds

View all photos for Standard Double Room

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Standard Double Room

7.4 out of 10
Good
(6 reviews)
  • 16 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

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About this property

Hotel City

Hotel connected to the convention centre in Florence with a 24-hour front desk
Valet parking, concierge services and a 24-hour front desk are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a computer station, tour/ticket assistance and a TV in a common area are on-site.
Hotel City offers 20 air-conditioned accommodations with minibars (stocked with some free items) and a safe. Beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 32-inch Smart televisions come with premium digital channels and Netflix. Bathrooms include baths or showers with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bidets, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and printers. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Hotel City. During your stay, you'll be connected to the convention centre and just a quick walk from Cathedral of Santa Maria del Fiore. Features include free WiFi in public areas, plus concierge services and valet parking (surcharge).
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Valet parking and extended parking available for a fee
  • Amenities include a front desk safe, locker space and a computer
  • Just a 3-minute walk from Basilica of Santa Maria Novella and 4 minutes on foot from Piazza di Santa Maria Novella
Hotel City offers its guests multilingual staff, tour/ticket assistance, and concierge services. A computer station is on site and WiFi is free in public spaces. The business-friendly Hotel City also features a front desk safe, an ATM, and a television in common area. Parking is available for a fee.

This 3-star Florence hotel is smoke free.

Languages

Arabic, English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered valet parking on site (EUR 35 per day)
  • Secured, covered extended parking on site (EUR 35 per day)

Things to do

  • Private wine tours
  • TV in common areas
  • Wine tasting room
  • Wine tours

Family friendly

  • Changing table
  • Highchair
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Lockers
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Doorbell and phone notification
  • Front entrance ramp
  • Handrails in stairways (60 centimetre high)
  • Lift (90 centimetre wide door)
  • Smooth flooring in room
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways (80 centimetre wide)

More

  • Mosquito nets
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub or rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch smart TV with premium digital channels
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Free minibar (limited items)
  • Meal delivery service

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Printer
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 60.0 per day.
  • Cots (infant beds) are available for EUR 5.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: EUR 35 per day
  • Covered extended parking fee: EUR 35 per day
  • Crib (infant bed) fee: EUR 5.0 per day
  • Rollaway bed fee: EUR 60.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Front desk staff will greet guests on arrival at the property.
Property Registration Number IT048017A1QZJFLSUP
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel City Hotel
Hotel City Florence
Hotel City Hotel Florence

Hotel City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 111 out of 175 reviews
Rating 8 - Good. 37 out of 175 reviews
Rating 6 - Okay. 22 out of 175 reviews
Rating 4 - Poor. 4 out of 175 reviews
Rating 2 - Terrible. 1 out of 175 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

teresa

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Hotel City in Florence was overall excellent. All of the reception staff were friendly, professional, and very helpful in most things we needed.The room was clean, updated, roomy. The shower was a decent size with plenty of hot water and good pressure. Unfortunately, we could not sleep because the air conditioner had not been turned on after a winter break
Stayed 2 nights in Apr 2025

10/10 Excellent

Monica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely welcoming and friendly. They were very responsive to any needs that we had and offered re ommendations for things to see and do in the city.
Stayed 2 nights in Apr 2025

10/10 Excellent

Musma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful and friendly. Location was amazing. Only thing missing was lack of services. Otherwise it was amazing!
Stayed 3 nights in Apr 2025

8/10 Good

Jingwen, Jersey city

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is conveniently located, very close to the train station, the area is very walkable. The room itself is very small. We’re only stay here for one night so we don’t mind it, the room does not have any ventilation system, when you open the window, it was very loud outside, mosquito flying in in the middle of the night. They kept the hotel very clean, staff is very friendly. There is a coffee bar area, but they’re closed most of the day. And mostly are used to store luggage’s.
Stayed 1 night in Apr 2025

8/10 Good

Carol Ann, Duncan

Travelled with group
Liked: Cleanliness, staff & service
Staff were lovely. Room was clean and comfortable just don’t expect to sleep with the window open. We made this mistake our first night and were kept awake all night by drunks yelling in the streets. The next night we made sure the window was closed and the sound of the AC drowned it out. It is very conveniently located to the train station and all the central sites are very close by.
Stayed 2 nights in Apr 2025

10/10 Excellent

Carroll, Tarzana

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay, really nice staff, a bit loud with the construction but theyre upgrading the hotel so thats temporary
Stayed 2 nights in Apr 2025

6/10 Okay

Charlotte

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Good if you just need a basic place to stay

Well located friendly hotel. The reception are on duty 24 hours. Very helpful with recommendations for eating/ places to visit. Make sure to check your room's bathroom situation as our bathroom was private and across the hallway, sink was provided in the room. Room quite small but sufficient if you are busy and out most the time. Wi-fi wasn't great at busy times (evenings)
Stayed 2 nights in Apr 2025

10/10 Excellent

Vasavilatha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is located close to the Dome, within walking distance to all major attractions, great food options, In a safe and lively location. I visited Florence for 3 days, used only public transit and walked everywhere.
Stayed 3 nights in Apr 2025

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Emily, Indianapolis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is older furnishings but in great condition, very clean. We interacted with multiple members of the staff and they were all lovely. It was easy access from the train station especially in the rain. It was exactly what I expected and I was happy with our stay.
Stayed 2 nights in Apr 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Room was very comfortable.
Stayed 3 nights in Apr 2025

10/10 Excellent

arian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Geeat customer service
Stayed 1 night in Apr 2025

10/10 Excellent

Joseph

Stayed 2 nights in Apr 2025

10/10 Excellent

Giancarlo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente estadía

Hotel en el centro de todo, pocos minutos de todos los monumentos más populares al igual que de la estación de trenes. Muchos lugares de comida cerca. Las habitaciones tenían ventanas aislantes de sonido lo cual fue muy apreciado por nosotros. Nos encantó la experiencia, volveríamos.
Stayed 1 night in Apr 2025

10/10 Excellent

Elissabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little old charming hotel, has comfy beds and the unit was clean as was the building! Couldn’t ask for more :) the service desk gentleman was great too!
Stayed 1 night in Apr 2025

10/10 Excellent

Jeanette

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Walk to everything. Affordable. Edita at reception is marvelous! Basic hotel, older property but clean. Small hotel but rooms are surprisingly spacious.
Stayed 2 nights in Mar 2025

8/10 Good

Lucas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff
Stayed 1 night in Mar 2025

10/10 Excellent

Elen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this hotel. Highly recommended.
Stayed 2 nights in Mar 2025

10/10 Excellent

Brenda

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, welcoming staff.
Stayed 7 nights in Mar 2025

10/10 Excellent

Simonne

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent and accommodating staff. As a solo traveler, I felt safe in and around the property. Although outside it was very busy during the day, in the room at night, it was very quiet with the windows closed. A wide variety of restaurants directly outside and within a short walking distance of the hotel. I would definitely return to stay at this hotel.
Stayed 2 nights in Mar 2025

8/10 Good

Rodolfo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, but noisy due to construction We recently stayed at this hotel in Florence, and overall, it was a pleasant experience. The hotel was very clean, and the location was fantastic—perfect for exploring the city. The staff were also friendly and helpful. However, I must mention that there was quite a bit of noise during my stay, mainly due to construction work that the hotel is currently undergoing. It was a bit disruptive at times, but I understand that it’s temporary. If you’re a light sleeper, it might be something to consider. Still, the convenience and cleanliness of the hotel made it a good choice for our trip!
Stayed 3 nights in Feb 2025

10/10 Excellent

yogita, glendale

Liked: Amenities, property conditions & facilities
Good place
Stayed 2 nights in Mar 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute hotel conveniently located to everything including train station! Had the family suite. Perfect!
Stayed 2 nights in Mar 2025