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Hotel Esperanza

2.0 star property

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Camera Classic Economy | Premium bedding, down duvets, Select Comfort beds, desk
Property grounds
Exterior
Aerial view
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Housekeeping

Explore the area

View in a map
Via dell Inferno 3, Florence, FI, 50123
  • Place, Piazza di Santa Maria Novella
    ‪3 min walk‬
  • Place, Ponte Vecchio
    ‪5 min walk‬
  • Place, Cathedral of Santa Maria del Fiore
    ‪7 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪15 min drive‬

Room options

View all photos for Classic Quadruple Room

Classic Quadruple Room | Premium bedding, down duvets, Select Comfort beds, desk

Classic Quadruple Room

9.0 out of 10
Wonderful
(2 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Queen Bed

View all photos for Classic Single Room

Classic Single Room | Premium bedding, down duvets, Select Comfort beds, desk

Classic Single Room

8.0 out of 10
Very good
(2 reviews)
  • 8 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Camera Classic Economy

Premium bedding, down duvets, Select Comfort beds, desk

Camera Classic Economy

9.2 out of 10
Wonderful
(7 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Tripla Economy

Premium bedding, down duvets, Select Comfort beds, desk

Tripla Economy

8.8 out of 10
Excellent
(3 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed OR 3 Single Beds

View all photos for Tripla Superior

Premium bedding, down duvets, Select Comfort beds, desk

Tripla Superior

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed OR 3 Single Beds

View all photos for Camera Classic Superior

Premium bedding, down duvets, Select Comfort beds, desk

Camera Classic Superior

10.0 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

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About this property

Hotel Esperanza

Luxury hotel in Florence
This smoke-free hotel features self parking, free Wi-Fi in public areas and multilingual staff assistance.
Hotel Esperanza offers 11 accommodations with complimentary bottles of water and coffee/tea makers. Select Comfort beds feature down duvets and premium bedding. A pillow menu is available. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower, bidets, complimentary toiletries and hairdryers. This Florence hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

During your stay at Hotel Esperanza , you're just a quick walk from Cathedral of Santa Maria del Fiore. Features include free WiFi in public areas and self-parking (surcharge).
  • Free WiFi
  • Self-parking available for a fee
  • Services include luggage storage
  • Just a 4-minute walk from Piazza di Santa Maria Novella and 8 minutes on foot from Cathedral of Santa Maria del Fiore
  • Cats and dogs welcome for a fee
Hotel Esperanza offers its guests multilingual staff. Public spaces have free WiFi. For a fee, parking is available.

This Florence hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking for EUR 28 per day; reservations required; discounts available
  • Secured, covered parking on site (EUR 35 per day)
  • Limited on-site self parking

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Smooth flooring in room
  • Tile flooring in room
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 7:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 20 per pet, per day (maximum EUR 30 per stay)
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.0 per night.
  • Cots (infant beds) are available for EUR 10 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: EUR 35 per day
  • Nearby parking fee: EUR 28 per day (5 ft away)
  • Pet fee: EUR 20 per pet, per day (maximum EUR30 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 10 per day
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 8:00 AM - 8:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number IT048017A1E6IKIYMV
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Esperanza Florence
Hotel Esperanza Florence
Hotel Esperanza
Hotel Esperanza Hotel
Hotel Esperanza Florence
Hotel Esperanza Hotel Florence

Hotel Esperanza Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 90 out of 150 reviews
Rating 8 - Good. 43 out of 150 reviews
Rating 6 - Okay. 12 out of 150 reviews
Rating 4 - Poor. 4 out of 150 reviews
Rating 2 - Terrible. 1 out of 150 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Ella

Business traveller
Liked: Cleanliness, staff & service, amenities
Excellent customer care, met us on check in and went through the map and local sites and recommendations over a free coffee. Very easy to contact in advance of arrival. Clean and spacious room. Central location, close to everything! Overall great value stay for very moderately priced room. Will be recommending to others coming to Florence!!
Stayed 3 nights in Nov 2025

10/10 Excellent

Walter

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Located in a nice spot close to the water and a few restaurants. Clean and nice room/facilities
Stayed 4 nights in Oct 2025

8/10 Good

Antonio

Stayed 2 nights in Oct 2025

6/10 Okay

Serafino

Liked: Staff & service
Disliked: Property conditions & facilities
the heating was not working, Furniture was old and worn out. Workmanship on the bathroom was very poor. No elevator for up to the third floor
Stayed 4 nights in Oct 2025

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff is very friendly. Great location, almost everything in Florence is very walkable from the location, including the train station.
Stayed 4 nights in Oct 2025

6/10 Okay

Michelle

Travelled with group
Liked: Cleanliness
Disliked: Amenities
No parking in the area if you rented a car.
Stayed 1 night in Oct 2025

8/10 Good

Serafino

Liked: Cleanliness, staff & service
The property and accessories are poorly finished and worn down. There is no elevator especially for the third floor.
Stayed 1 night in Oct 2025

8/10 Good

Heidi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only reason for a good rating is my son got many bites in the room. The hotel was super responsive and changed the mattress and bedding, but still 20 plus bites is a little crazy!
Stayed 3 nights in Oct 2025

10/10 Excellent

Stelly Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a little jewel. It’s in a very quiet alley just steps away from stores, restaurants and the city center. Very nice rooms, with comfortable beds. Aldo in reception is very helpful and friendly, he directed us to all the attractions
Stayed 4 nights in Oct 2025

10/10 Excellent

Tomomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Center of the city, very convenient. Next to the parking garage, but the place was quiet did not notice the car sounds. Modernly renovated inside.
Stayed 3 nights in Oct 2025

10/10 Excellent

Andre, Des Moines

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great. Rooms were clean. Really good location
Stayed 2 nights in Oct 2025

10/10 Excellent

Madison

Stayed 2 nights in Sep 2025

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good quality room in a great location and reasonably priced. Top service from the front of house
Stayed 1 night in Oct 2025

8/10 Good

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service
The hotel is off on a back alley which put us off at first. The location turned out to be very convenient. The hotel is no frills and doesn’t loon like the presenting photo. But it was fine for our needs. I would stay there again.
Stayed 4 nights in Sep 2025

8/10 Good

Shuhang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Sep 2025

10/10 Excellent

Marcia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms were clean and cordially. Location was excellent. Host was very kind and helpful.
Stayed 1 night in Sep 2025

8/10 Good

Talia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The ideal room for a city break; had everything needed and in a great location. The only downside is the soundproofing, every footstep in the hallway and on the stairs is insanely loud!
Stayed 3 nights in Sep 2025

8/10 Good

May

Stayed 3 nights in Sep 2025

10/10 Excellent

Ryan

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
A great hotel to stay at. Shower was very tight but manageable, a little dated, but would not complain as the price was great. Would stay there again without hesitation. Staff was friendly and helpful.
Stayed 2 nights in Sep 2025

10/10 Excellent

Marcel

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 2 nights in Sep 2025

6/10 Okay

Jessica

Travelled with group
Liked: Cleanliness
The location for this property is great, however it is hard to locate. This hotel is on the same street as a parking garage and an automobile garage. we were woken up at 5:30AM by an air compressor that proceeded to go off for about 45 minutes. We wore ear plugs and could still hear it. Not ideal when you have a full tour booked for 7am the following day. Staff leave the premises by 8PM so we had nobody to contact in the event of an emergency.
Stayed 2 nights in Sep 2025

8/10 Good

Malia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was slightly hard to find. But the room overall seemed clean. It was spacious and well air conditioned!
Stayed 2 nights in Sep 2025

10/10 Excellent

NICHOLAS PAUL

Liked: Cleanliness, staff & service, property conditions & facilities
Within walking distance to many of the major attractions. Clean, safe, quiet and friendly, i would definitely recommend it.
Stayed 2 nights in Sep 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No elevator.
Stayed 3 nights in Sep 2025

10/10 Excellent

Neal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Florence

Great hotel in a perfect location. Aldo was so helpful and gave us amazing guidance so that we got the most out of our time in Firenze.
Stayed 1 night in Sep 2025