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Hotel La Gemma

5.0 star property
VIP Access

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Photo gallery for Hotel La Gemma

Front of property
Junior Suite (35sqm) | Premium bedding, minibar, in-room safe, desk
Interior detail
Suite (Prestige) | Premium bedding, minibar, in-room safe, desk
Lobby lounge

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Via dei Cavalieri 2C, Florence, FI, 50123
  • Place, Piazza della Signoria
    ‪2 min walk‬
  • Place, Ponte Vecchio
    ‪3 min walk‬
  • Place, Uffizi Gallery
    ‪5 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪15 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Suite, 2 Bedrooms (Wifi)

Suite, 2 Bedrooms (Wifi) | Premium bedding, minibar, in-room safe, desk

Suite, 2 Bedrooms (Wifi)

10.0 out of 10
Exceptional
(1 review)
  • 61 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds and 1 Single Sofa Bed

View all photos for Junior Suite (35sqm)

Junior Suite (35sqm) | Premium bedding, minibar, in-room safe, desk

Junior Suite (35sqm)

10.0 out of 10
Exceptional
(4 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Superior Double Room (WiFi)

Superior Double Room (WiFi) | Premium bedding, minibar, in-room safe, desk

Superior Double Room (WiFi)

10.0 out of 10
Exceptional
(5 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Prestige)

Suite (Prestige) | Premium bedding, minibar, in-room safe, desk

Suite (Prestige)

10.0 out of 10
Exceptional
(1 review)
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Signature Double Room (20sqm)

Signature Double Room (20sqm) | Premium bedding, minibar, in-room safe, desk

Signature Double Room (20sqm)

9.6 out of 10
Exceptional
(8 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room (30sqm)

Deluxe Double Room (30sqm) | Premium bedding, minibar, in-room safe, desk

Deluxe Double Room (30sqm)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Loft, 38sqm)

Suite (Loft, 38sqm) | Premium bedding, minibar, in-room safe, desk

Suite (Loft, 38sqm)

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Living area

Executive Suite

  • 61 sq m
  • Sleeps 4
  • 2 King Beds

Similar properties

Exterior
Portrait Firenze - Lungarno Collection
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
4.9 out of 5, Exceptional, 303 reviews
The price is €858
includes taxes & fees
9 Jan - 10 Jan 2026
Portrait Firenze - Lungarno Collection

About this property

Hotel La Gemma

Luxury hotel with 2 restaurants and full-service spa
This smoke-free hotel features 2 restaurants, a full-service spa and a bar/lounge. WiFi in public areas is free. Additionally, valet parking, massage/treatment rooms and concierge services are on-site.
Hotel La Gemma offers 39 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. This Florence hotel provides complimentary wireless Internet access.

Bathrooms include a shower, bathrobes, slippers and bidets. Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

Allure Spa has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a sauna and a steam room. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Hotel La Gemma. During your stay, you're just a quick walk from Piazza della Signoria. You'll find features such as free WiFi in public areas, plus 2 restaurants and a full-service spa.
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Indulge with body treatments, hot stone massages or facials at Allure Spa
  • Services include a concierge and luggage storage
  • Steps from Piazza della Signoria and 7 minutes on foot from Piazza di Santa Maria Novella
  • Cats and dogs welcome for a fee (restrictions apply)
Hotel La Gemma offers its guests a full-service spa. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

The luxury Hotel La Gemma also features spa services, concierge services, and a lift. For a fee, parking is available.

This 5-star Florence hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:30 AM to 10:30 AM.
Hotel La Gemma has 2 restaurants on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered valet parking on site (EUR 65 per night)
  • Limited on-site valet parking

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 10:30 AM for a fee: EUR 33 for adults and EUR 33 for children
  • 2 restaurants
  • A bar/lounge

Things to do

  • Full-service spa

Family friendly

  • Cot (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Turndown service

Full-service spa

  • 2 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (90 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (112 centimetre high)
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 35 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for EUR 30.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 8.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately EUR 33 for adults and from EUR 33 for children
  • Valet parking fee: EUR 65 per night
  • Pet fee: EUR 35 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property Registration Number IT048017A1CYOU9I36
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the local rating authority.

Hotel La Gemma Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 189 out of 219 reviews
Rating 8 - Good. 18 out of 219 reviews
Rating 6 - Okay. 8 out of 219 reviews
Rating 4 - Poor. 1 out of 219 reviews
Rating 2 - Terrible. 3 out of 219 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

6/10 Okay

Lee

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful. We checked in early to find out we had been assigned 302 across from the elevator which according to the map of the floor as the noisiest and the smallest room. We asked to be moved and the desk said they would “try”. Sorely disappointed.
Stayed 2 nights in Sep 2025

10/10 Excellent

Sherie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location of this hotel- close to everything
Stayed 3 nights in Sep 2025

10/10 Excellent

Frank, San Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very happy with our stay and would definitely recommend it to our friends an Family. And would stay again.
Stayed 7 nights in Sep 2025

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect little Gem(ma)!

Fantastic hotel with wonderful amenities and perfect location in the heart of Florence! We loved it and highly recommend.
Stayed 4 nights in Sep 2025

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

Amy

Stayed 2 nights in Sep 2025

8/10 Good

Traci

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2025

2/10 Terrible

Jeffrey

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
There was smell of
Stayed 3 nights in Aug 2025

10/10 Excellent

Sharilyne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Robyn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about this hotel! The stunning room, the beauty, the breakfast, the drinks, the spa & the kindness of every staff member we spoke to! Everyone went completely above and beyond to make sure our visit was the absolute best! We have travelled quite a bit & I would honestly say this is one of, if not the, top hotel we’ve ever stayed in. The bed & the pillows are a great test of a good hotel, and believe me, they did not disappoint! Please do not believe the negative reviews you read regarding this beautiful hotel; they cannot be from anyone that stated here. We cannot wait return to La Gemme!
Stayed 2 nights in Aug 2025

10/10 Excellent

Shemika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was stunning and I loved the access we had to the rooftop. It was a beautiful way to see Florence up top.
Stayed 1 night in Jul 2025

10/10 Excellent

Antonietta

Stayed 1 night in Aug 2025

6/10 Okay

Eric

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was our fourth and final time staying at this hotel. Front desk staff was not helpful (almost rude)and it would have been nice to get some kind of recognition for our loyalty. All high end hotels are proud to say that their guests are loyal. Not La Gemma.Our room was tiny and extremely noisy . Still a very well maintained hotel in an excellent location.
Stayed 1 night in Aug 2025

10/10 Excellent

Nicholas

Stayed 2 nights in Jul 2025

10/10 Excellent

Elizabeth Smith Currie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the perfect hotel for a visit to Florence. Excellent rooms, service, food and location. Fabulous!
Stayed 3 nights in Jul 2025

10/10 Excellent

Vasha

Travelled with family
Liked: Amenities
Stunning space, with the kindest, warmest service
Stayed 3 nights in Jul 2025

10/10 Excellent

Jane

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Corey

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wow what a stay! Expertly designed, curated, and comfortable. Hotel La Gemma is in the heart of Florence but still tucked on. quiet side street to avoid the hustle and bustle of the city. Would immediately stay again.
Stayed 3 nights in Jul 2025

6/10 Okay

Nadia

Travelled with family
Location was perfect. While the main rooms on the property are nicely done, the guest rooms are run down: wall sconces were falling out of the walls, garbage pail was broken, the walls had scuff marks and peeling paint and dirt, the carpet in our room was very dirty, the hallways are carpeted and a terrible smell of mildew emanated from them. We appreciated the free refill of the mini bar, although this was not done each day of our stay. Hotel staff was inattentive and while polite, didn’t do much to ensure we had a fabulous or memorable stay. We requested an extra luggage stand twice and never got one, we just gave up. Disappointing overall as the rates are very expensive. Might be rated five star but definitely not five star accommodations and service. We will not be recommending or returning the next time we are in Florence.
Stayed 4 nights in Jun 2025

10/10 Excellent

Ona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unforgettable experience

Hotel La Gemma is one of THE best hotels we have ever stayed at. The warmth of everyone who worked there was amazing, including the owners. The drinks delightedly refreshing and delish. Don't forget to ask about the stories behind them. Beds super comfortable and great for afternoon naps to get away from the heat. We might fly back to Florence just to stay here again. Can't wait to stay at other hotels from the Cecchi family!
Stayed 2 nights in Jun 2025

10/10 Excellent

angelique m.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Spencer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small boutique property with a consistent design theme and good service, clean and comfortable rooms.
Stayed 3 nights in Jun 2025

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel! Close to everything. Great room- great staff and very good room! Close to shopping and close to all main attractions to see. Loved this hotel.
Stayed 2 nights in Jun 2025