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Relais Grand Tour

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Porch
Suite, Patio, Garden View (Actor) | Terrace/patio
Suite, Terrace | Living area
Suite, Terrace | Living area
Suite, Patio, Garden View (Actor) | Hypo-allergenic bedding, pillow-top beds, in-room safe

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Laundry room

Explore the area

View in a map
Via Santa Reparata 21, Florence, FI, 50129
  • Place, Gallery of the Academy of Florence
    ‪5 min walk‬
  • Place, Piazza del Duomo
    ‪6 min walk‬
  • Place, Cathedral of Santa Maria del Fiore
    ‪6 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪13 min drive‬

Room options

View all photos for Suite, City View (Golden)

Suite, City View (Golden) | Hypo-allergenic bedding, pillow-top beds, in-room safe

Suite, City View (Golden)

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 30 sq m
  • Sleeps 4
  • 2 Single Beds and 1 King Bed OR 1 Queen Bed and 1 King Bed

View all photos for Suite, Patio, Garden View (Mirror)

Suite, Patio, Garden View (Mirror) | Hypo-allergenic bedding, pillow-top beds, in-room safe

Suite, Patio, Garden View (Mirror)

10.0 out of 10
Exceptional
(2 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Patio, Garden View (Actor)

Suite, Patio, Garden View (Actor) | Hypo-allergenic bedding, pillow-top beds, in-room safe

Suite, Patio, Garden View (Actor)

10.0 out of 10
Exceptional
(3 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Suite, Garden View (Diva)

Suite, Garden View (Diva) | Hypo-allergenic bedding, pillow-top beds, in-room safe

Suite, Garden View (Diva)

10.0 out of 10
Exceptional
(2 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Double or Twin Room, Garden View (Cantante)

Double or Twin Room, Garden View (Cantante) | Hypo-allergenic bedding, pillow-top beds, in-room safe

Double or Twin Room, Garden View (Cantante)

7.4 out of 10
Good
(3 reviews)
  • Garden view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds OR 1 King Bed

View all photos for Suite, Terrace

Suite, Terrace | Living area

Suite, Terrace

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 34 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

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About this property

Relais Grand Tour

Along with concierge services, this smoke-free bed & breakfast has laundry facilities and tour/ticket assistance. WiFi in public areas is free. Other amenities include multilingual staff assistance. Housekeeping is available on request.
Relais Grand Tour offers 6 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and a hairdryer. This individually decorated and furnished accommodation has separate sitting areas and includes desks. Beds feature pillowtop mattresses. This Florence bed & breakfast provides complimentary wireless Internet access. Fridges and coffee/tea makers are provided. Bathrooms include bidets and complimentary toiletries. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on request.
During your stay at Relais Grand Tour, you're just a quick walk from Cathedral of Santa Maria del Fiore. Free WiFi in public areas, breakfast (surcharge) and concierge services are available.
  • Free WiFi
  • Full breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Within a 10-minute walk of Gallery of the Academy of Florence and Basilica of Santa Maria Novella
Relais Grand Tour offers its guests multilingual staff, tour/ticket assistance, and concierge services. WiFi is free in public spaces.

This Tuscan-style Florence bed & breakfast is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7 AM to 11:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 38 per night); reservations required

Food and drink

  • Daily full breakfast available 7 AM to 11:30 AM for a fee: EUR 13 for adults and EUR 13 for children

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Travel cot

Conveniences

  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping on request
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Outdoor furniture

Accessibility

  • No lift

More

  • 1 building
  • 2 floors
  • At least 80% lighting from LEDs
  • Built in 1800
  • Eco-friendly cleaning products used
  • Smoke-free property
  • Tuscan architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting
  • Safe
  • Separate sitting area
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 8:00 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee: EUR 45 for check-in between 8:00 PM and midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 50.0 per night
  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately EUR 13.00 for adults and from EUR 13.00 for children
  • Nearby parking fee: EUR 38 per night (459 ft away)
  • Late check-in fee: EUR 45 for check-in between 8:00 PM and midnight

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The host will greet guests on arrival.
Property Registration Number IT048017B46YBLD7DO
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Relais Grand Tour B&B Florence
Relais Grand Tour Florence
Relais Grand Tour Florence
Relais Grand Tour Bed & breakfast
Relais Grand Tour Bed & breakfast Florence

Relais Grand Tour Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 82 out of 109 reviews
Rating 8 - Good. 17 out of 109 reviews
Rating 6 - Okay. 7 out of 109 reviews
Rating 4 - Poor. 0 out of 109 reviews
Rating 2 - Terrible. 3 out of 109 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very cool hotel with a lot of vintage charm. Loved the outdoor hallway leading to the rooms - would have been a great spot to sit during the summer months! Also, Lucia was a very gracious host, very helpful with Florence recommendations!
Stayed 2 nights in Nov 2025

6/10 Okay

Bruce

Liked: Staff & service
The staff were friendly and helpful. The room opens onto a communal terrace which means that it can be noisy.
Stayed 1 night in Sep 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice room we stayed in, with decent bathroom and shower. Very clean, and comfortable. Excellent location for seeing the sights. Not easily accessible by car if you're driving, so watch out. The host was very helpful and made our stay and welcome pleasant.
Stayed 1 night in Sep 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hosts were so amazingly helpful to ensure we had everything we needed.
Stayed 3 nights in Sep 2025

6/10 Okay

Cheryl

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All communication with Ulrike was easy and quick. The room itself was very clean, very cool (decorations reflected the area) and the bed was comfortable. Lucia also provided excellent service and information for things to see and do around Florence. Loved our stay!
Stayed 2 nights in Aug 2025

10/10 Excellent

Alasdair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great base to explore the city

We had five nights here and it was a lovely base from which to explore the city. Our host Ulrike was very helpful throughout, accommodating a very late check in and arranging taxis for us. The apartment was lovely, clean and comfortable and has lots of cafe options for breakfast nearby
Stayed 5 nights in Jun 2025

6/10 Okay

diana

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Very nice and accommodating host. Please note that you have to carry luggage one flight of stairs.
Stayed 1 night in Jun 2025

10/10 Excellent

Rosario

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The Diva Suite was well appointed and the AC was a welcome reprieve after walking all day in the heat! The hosts were both warm, lovely and so helpful and readily available to answer any and all queries.
Stayed 3 nights in Jun 2025

8/10 Good

Teresita

Travelled with family
Liked: Cleanliness, amenities
Apartment is nicely decorated and comfortable.
Stayed 3 nights in Jun 2025

10/10 Excellent

Akriti

Stayed 3 nights in May 2025

10/10 Excellent

Rosalyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is a very charming historical property. We really appreciated the decor and that it did not look like a run-of-the-mill hotel. Ulrike and her team were extremely helpful, communicative, and provided the absolute best service! The site gave great suggestions for dining, attractions, shopping, and tours that we utilized for our short stay. The location was a short walk, less than 5 minutes to dining and shopping. This was a really pleasant experience.
Stayed 2 nights in May 2025

10/10 Excellent

manon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hostess who replies very quickly to inquiries and who gives useful practical information and suggestions. Thank you!
Stayed 4 nights in May 2025

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities
Ulrike is the best!
Stayed 2 nights in Apr 2025

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had an excellent stay in the Teatro suite, a huge apartment all to ourselves. Location was central and walkable to all major touristic attractions. Our hostess Ulrike was very helpful and responsive to our needs. Would definitely recommend especially for a family needing a larger space.

10/10 Excellent

Lorraine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved
Stayed 5 nights in Apr 2025

10/10 Excellent

Louise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hospitality and huge space. (We had Teatro/Terrace Space). Very very quiet, and beds comfortable.
Stayed 2 nights in Apr 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

2/10 Terrible

tom

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
On the plus side, the location is within walking distance of all the sites you'd want to see in Florence. The bed is comfortable to sleep in when the mosquitos aren't buzzing in your ears. Ulrike presents as a pleasant, helpful landlady but she is really just managing a dubious product. If we were students, we might have been OK with the lodging. But we are a older and hope for a pleasanter resting place. After climbing up two flights of stairs we were shown into a room that wasn't what we expected. We thought we were getting a bright, airy room but this one was dark and dank and didn't appear to have been upgraded or refreshed in years. A couple days before getting to Florence we got a message from Ulrike asking if we wanted a double bed as opposed to the two singles we had booked; we said sure. But she switched us to a different room altogether. When we brought our concern to her attention she just repeated that we got what we asked for. In the room the lighting was poor - no overhead lights and just one small plastic bedside lamp, set on top of a small ottoman and two books stacked to raise it almost level with the top of the mattress. Not conducive to nighttime reading. We were told we'd have the "garden view" but that turned out to be of the next door neighbor's garden down below and to the left. The unit's amenities included small packets of nescafe and an electric hot water pot plus two mismatched wine glasses. It is a bare bones operation.
Stayed 5 nights in Mar 2025

10/10 Excellent

Victor, Cupertino

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The host allowed us to check in late since we had late night connecting flight from Germany. The place is well-kept and quite spacious for 4 people. It has certain old world charms, such as floor-top terrace and upper-wall windows that we do enjoy. The nearby restaurants are quite good, but less crowded vs. near the Campo di Fiori. A good dinner for 4 people costs around 80-90 euros. There are also a few Asian restaurants nearby if you are tired of paste and steaks. The place is a little bit on the northern edge of the main attractions, but the walk is manageable. We would recommend the place to our friends if they visit Florence.
Stayed 4 nights in Feb 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very comfortable and Ulreka the owner was awesome to communicate with and very helpful. She was always available and gave us some great insight to the sights and shopping. She even was able to assist us getting some assistance at a local pharmacy. Had a great stay in Florence with this room as our get away for rest.
Stayed 3 nights in Feb 2025

6/10 Okay

Tracy

Liked: Staff & service
Stayed 3 nights in Oct 2024

10/10 Excellent

Helena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
!
Stayed 2 nights in Oct 2024

10/10 Excellent

Chantel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really lovely stay, and a lovely greeting as we arrived. Our room/suite was huge which was such a lovely suprise. We were close to the train station but also so close to everything it was great, and ulrike was purely lovely and talked us through a map of where to go what to see and where to eat, which really helped us. We woukd stay again in a heartbeat.
Stayed 4 nights in Oct 2024