Ruby Louise Hotel Frankfurt

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Photo gallery for Ruby Louise Hotel Frankfurt

Reception
Creator video - submitted by Züleyha Karaca
Exterior
Loft Room | Premium bedding, in-room safe, individually decorated
Lovely Room | Premium bedding, in-room safe, individually decorated

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
Neue Rothofstraße 3, Frankfurt, HE, 60313
  • Place, Alte Oper
    ‪4 min walk‬
  • Place, Römerberg
    ‪7 min walk‬
  • Place, Frankfurt Christmas Market
    ‪9 min walk‬
  • Airport, Frankfurt (FRA-Frankfurt Intl.)
    ‪12 min drive‬

Room options

Lovely Room

8.8 out of 10
Excellent
(34 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

Cosy Room

9.0 out of 10
Wonderful
(33 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

Nest Room (stage bed)

8.0 out of 10
Very good
(3 reviews)
  • 15 sq m
  • Sleeps 1
  • 1 Large Single Bed

Loft Room

8.8 out of 10
Excellent
(15 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 Double Bed

Wow Room

9.0 out of 10
Wonderful
(8 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

Ruby Louise Hotel Frankfurt

Hotel with a rooftop terrace, a short walk to Alte Oper
Along with a bar/lounge, this smoke-free hotel has a snack bar/deli and a rooftop terrace. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area and a 24-hour front desk.
Ruby Louise Hotel Frankfurt offers 215 air-conditioned accommodations with laptop-compatible safes and designer toiletries. This individually decorated and furnished accommodation includes desks. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels.

Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. This Frankfurt hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Our customers tell us they can't get enough of Ruby Louise Hotel Frankfurt's great location. During your stay, you're just a quick walk from Alte Oper. Enjoy features like free WiFi in public areas, plus a bar and a coffee shop/cafe.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, multilingual staff and a lift
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 4-minute walk from Alte Oper and 10 minutes on foot from Frankfurt Christmas Market
Along with a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A rooftop terrace, a vending machine, and multilingual staff are also featured at Ruby Louise Hotel Frankfurt.

This Frankfurt hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 24 per person
  • Nearby parking fee: EUR 33 per day (1148 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ruby Louise Frankfurt
Ruby Louise Hotel Frankfurt Hotel
Ruby Louise Hotel Frankfurt Frankfurt
Ruby Louise Hotel Frankfurt Hotel Frankfurt

Ruby Louise Hotel Frankfurt Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 460 out of 752 reviews
Rating 8 - Good. 190 out of 752 reviews
Rating 6 - Okay. 58 out of 752 reviews
Rating 4 - Poor. 22 out of 752 reviews
Rating 2 - Terrible. 22 out of 752 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Tolles Hotel, schlechter Service

Das Hotel selber war recht gut. Leider muss ich aber grosse Abstriche beim Servicepersonal am Empfang verteilen. Beim Einchecken wurde ich unfreundlich begrüsst, und als ein Störfakt im Gespräch unter Mitarbeitern angesehen. Als ich zum Empfang zurückgekehrt bin, um nach Papiertüchern zu fragen, wurde ich erneut sehr unfreundlich und arrogant behandelt, da ich das Gespräch wieder störte. Auch wurde mir arrogant vorgeworfen nicht meine Zimmernummer sofort parat zu haben, wobei man das einfach im Computer nachschlagen könnte. Nachdem ich die Zimmernummer mitgeteilt hatte und der Zimmerservice an der Tür klopfte, hatte er neue Decken und Handtücher aber keine Papiertücher dabei, was klar beweist wie einem zugehört wurde. Leider wurde man auch nicht vom Empfang vorbereitet, dass morgens ab 8Uhr Bauarbeit im Hotel vorgenommen werden, und man Schlafen vergessen kann, auch im Urlaub. Etwas seltsam ist es, dass man durch die Kabine mit der Toilette zur Dusche kommt, die durch eine weitere Tür abgetrennt ist. Ich würde gerne auf eine positive Note enden, und möchte herausheben, dass die Lage super war um in the Innenstadt zu kommen oder von einem Zentralknotenpunkt die U-Bahn überall hinzufahren.
Stayed 5 nights in Jun 2025

10/10 Excellent

Shamika, Honolulu

Liked: Cleanliness, amenities, property conditions & facilities
This is a wonderful hotel, great staff, great area. I would certainly stay here again
Stayed 2 nights in Jun 2025

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very different hotel.. very modern... Big room.. only missing was a coffee maker in the room.
Stayed 2 nights in May 2025

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended

Perfect location.. gorgous rooftop bar serving delicious food and cocktails.. room was small but clean.. great shower and comfortable bed.. will be back
Stayed 1 night in May 2025

10/10 Excellent

Mehdi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

George

Stayed 7 nights in Apr 2025

8/10 Good

Ronan

Liked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Ahmed

Stayed 1 night in Apr 2025

6/10 Okay

Christopher

Liked: Cleanliness
Disliked: Staff & service

Mediocre at best

Check in was a fiasco. You are essentially on your own as the person who is supposed to check you in is also making drinks at the busy bar. There was a huge line as a result. The rooms have an odd design with raised platform around the bed making it seem like the bed is in the floor. The tv is about a foot above the bed making it even more cramped. Half of the body wash and shampoo didn’t even work. We tried the bar on the 6th floor and the service was awful. Was there for close to an hour after they served the first drink and no one even bothered to check back in. I wanted some food and another drink. Guess they didn’t need the business. Good luck to complain to anyone as there are no phones in the rooms and no real front desk other than the bar. The one highlight is that this place is near the old town and right in the middle of the shopping district. And the rooms didn’t seem dirty or anything so kudos to the cleaning staff. They claim a lot about eco friendliness yet their windows are sealed causing you to rely on air conditioning when it is 50 degrees outside. But the good thing is that the air conditioner does work quite well. I was actually cold while sleeping. While I am sure there are far worse hotels in Frankfurt this one at best is mediocre.
Stayed 1 night in Apr 2025

10/10 Excellent

Eric

Stayed 1 night in Apr 2025

10/10 Excellent

Sara-Jane

Stayed 2 nights in Mar 2025

8/10 Good

Pascall

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area. Clean rooms. Nice roof garden terrace. Breakfast can be crowded.
Stayed 1 night in Mar 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2025

10/10 Excellent

Benny

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Germary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is centrally located to all the things we wanted to see, and it was very modern looking! The check in process was fast and easy. And we liked the option to have a bar available 25/7.
Stayed 2 nights in Mar 2025

10/10 Excellent

Sarah

Stayed 1 night in Mar 2025

2/10 Terrible

Danny

Stayed 5 nights in Mar 2025

8/10 Good

Stewart

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great. I would like it if they had the facility to make a drink in the room and not have to go the gallery downstairs.
Stayed 4 nights in Mar 2025

8/10 Good

Guisela, Las Vegas

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff at reception were not polite, but the rest was very good, including breakfast.
Stayed 3 nights in Mar 2025

10/10 Excellent

Trish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful boutique hotel

The Ruby Louise is a boutique design hotel with nice sized rooms, comfy beds and a 24 hour bar which also serves as a check in area. There is a wonderful outdoor terrace as well which looks like it would be greatly enjoyed in warmer weather. It's very centrally located right behind the Madison Avenue of Frankfurt and a short walk to the more reasonably priced shopping streets and historic center with all its classic cafes and heritage buildings. Highly recommend!
Stayed 1 night in Mar 2025

10/10 Excellent

Olafur, Seltjarnarnes

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to good shopping
Stayed 1 night in Feb 2025

10/10 Excellent

Louise

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
What an awesome place to stay. Breakfast was fabulous, and the 24/7 bar is great - meant we could always sneak down for a cocktail and snack to get over the jet lag.
Stayed 1 night in Feb 2025

10/10 Excellent

Luis

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location very central.
Stayed 5 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025