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smartments Frankfurt City-Ost

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Photo gallery for smartments Frankfurt City-Ost

Reception
Fridge, microwave, spices, eco-friendly cleaning products
Exterior
1 bedroom, blackout curtains, soundproofing, iron/ironing board
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Laundry
  • Free WiFi

Explore the area

View in a map
Borsigallee 9, Frankfurt, HE, 60388
  • Place, Batschkapp
    ‪3 min walk‬
  • Place, Hessen Center
    ‪12 min walk‬
  • Place, Frankfurt Eissporthalle
    ‪4 min drive‬
  • Airport, Frankfurt (FRA-Frankfurt Intl.)
    ‪15 min drive‬

Room options

View all photos for Classic

Classic | 1 bedroom, blackout curtains, soundproofing, iron/ironing board

Classic

9.4 out of 10
Exceptional
(6 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Twin

Classic Twin | 1 bedroom, blackout curtains, soundproofing, iron/ironing board

Classic Twin

  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Studio L

1 bedroom, blackout curtains, soundproofing, iron/ironing board

Studio L

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio XL

1 bedroom, blackout curtains, soundproofing, iron/ironing board

Studio XL

10.0 out of 10
Exceptional
(2 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment

Apartment | 1 bedroom, blackout curtains, soundproofing, iron/ironing board

Apartment

  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Twin Room

1 bedroom, blackout curtains, soundproofing, iron/ironing board

Classic Twin Room

  • Sleeps 2

Apartment

  • Sleeps 2

View all photos for Studio XL

Private kitchen | Fridge, microwave, spices, eco-friendly cleaning products

Studio XL

  • Sleeps 2

View all photos for Studio L

Private kitchen | Fridge, microwave, spices, eco-friendly cleaning products

Studio L

  • Sleeps 2

Classic Room

  • Sleeps 2

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About this property

smartments Frankfurt City-Ost

Hotel connected to a shopping centre in Frankfurt
Self parking, a microwave in a common area and a fridge in a common area are available at this smoke-free hotel. WiFi in public areas is free. Additionally, laundry facilities, express check-in and express check-out are on-site. Weekly housekeeping is available.
Smartments Frankfurt City-Ost offers 128 shared accommodations with a hairdryer and an iron/ironing board. 50-inch Smart televisions come with cable channels.

Bathrooms include a shower. This Frankfurt hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Housekeeping is provided on a weekly basis.

With your stay at smartments Frankfurt City-Ost, you're connected to a shopping centre and just a quick walk from Batschkapp. Features include free WiFi in public areas, plus laundry facilities and self-parking (surcharge).
  • Free Wi-Fi (speed: 50+ Mbps)
  • Self-parking available for a fee
  • Amenities include laundry facilities, multilingual staff and a lift
  • 10 minutes by car from Römerberg and 11 minutes from Frankfurt Christmas Market
Smartments Frankfurt City-Ost offers its guests a vending machine, multilingual staff, and laundry facilities. Public spaces have free WiFi. Smartments Frankfurt City-Ost also features express check-in, express check-out, and a lift. Parking is available for a fee.

This Frankfurt hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Covered parking on site (EUR 15 per night)

Family friendly

  • Dining table
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Shared microwave
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (122 centimetre wide door)
  • Wheelchair-accessible path to lift

More

  • 6 floors
  • Built in 2024
  • Double-glazed windows
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Cleaning supplies
  • Dining table
  • Spices

More

  • Cleaning products are eco-friendly
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Mobile key entry
  • Shared accommodation
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 4:00 PM)
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
Guests are recommended to download the property's Hotelbird mobile app before check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: EUR 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property's front desk is open during the following times:
  • Monday - Friday: 8:00 AM - 4:00 PM
Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's Hotelbird mobile app before check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

SMARTments connect Frankfurt City Ost Hotel
SMARTments connect Frankfurt City Ost Frankfurt
SMARTments connect Frankfurt City Ost Hotel Frankfurt

smartments Frankfurt City-Ost Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 24 out of 50 reviews
Rating 8 - Good. 18 out of 50 reviews
Rating 6 - Okay. 3 out of 50 reviews
Rating 4 - Poor. 3 out of 50 reviews
Rating 2 - Terrible. 2 out of 50 reviews

8.8/10

Cleanliness

7.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Yulia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option for a short and comfortable stay.
Stayed 1 night in May 2025

10/10 Excellent

Luc

Stayed 2 nights in May 2025

10/10 Excellent

Roeen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is perfect except if you have room facing train station it would be loud.
Stayed 4 nights in May 2025

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and the unit simplistic but had everything we needed. For the money it was a good value. The staff while not always on site were very helpful.
Stayed 2 nights in Apr 2025

8/10 Good

Kofi

Stayed 9 nights in Mar 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Mick

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Wendy

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Andrew

Liked: Cleanliness
Interesting concept for a hotel where you check yourself in and out.
Stayed 2 nights in Aug 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service
All good
Stayed 5 nights in Apr 2024

8/10 Good

Gregory

Liked: Cleanliness, staff & service
Apart from lift issues it was a good
Stayed 7 nights in Jul 2024

8/10 Good

Marko

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jun 2024

8/10 Good

June

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Stay

Check in was easy as receptionist was so helpful and took time to help us with getting around the city. Rooms are fine everthing there that we needed for our stay. Getting into the city was easy so great area to stay. Only problem was the lifts were broken on our second day so had to use the stairs from the top floor to take our cases down.
Stayed 2 nights in Jun 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities

Kann man machen, besonders an kalten Tagen

Ist natürlich ungewohnt so ohne Personal einzuchecken. Zwar hätte die Rezeption zu der Zeit besetzt sein sollen, aber krankheitsbedingt war es eben nicht der Fall. Ansonsten kann man das Hotel empfehlen. Ungünstig ist es allerdings, wenn man ein Zimmer zur Straße hat - dann ist der Straßenlärm bei geöffnetem Fenster so laut, dass man doch lieber die Hitze in Kauf nimmt, die sich tagsüber aufgestaut hat und gegen die auch der Ventilator nicht hilft.
Stayed 3 nights in Jul 2025

8/10 Good

Shirin

Stayed 1 night in Jul 2025

8/10 Good

BENOIT

Business traveller
Liked: Property conditions & facilities
Pas d'air conditionné, compliqué en été.
Stayed 1 night in Jun 2025

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Jordan

Stayed 1 night in Jun 2025

4/10 Poor

Rasmus

Stayed 17 nights in May 2025

8/10 Good

ATSUKO

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
全体的には綺麗で問題ありませんでした。コーヒーと水がいつでも飲めるのは助かりましたがカップが無くて困りました。翌日お土産用にマグカップを買って使いました。バスルームが少し変な匂いがしました。周りにお店が全くないのは少し残念でしたがこれはホテルのせいではないので。バチカップライブハウスに徒歩3分なのは助かりました。チェックインが、デジタルに弱い私には少し難しかったです。
Stayed 3 nights in Jun 2025

8/10 Good

Kjeld Neve

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Bøvlet indtjekning

Man skal downloade en App for at kunne tjekke ind🙄🙄
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Apr 2025

6/10 Okay

Aneta

Stayed 1 night in Mar 2025