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Brookside Lodge

3.0 star property

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Photo gallery for Brookside Lodge

Lobby sitting area
Lobby sitting area
Terrace/patio
Lobby sitting area
Lobby sitting area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
463 E Parkway, Gatlinburg, TN, 37738
  • Place, Anakeesta
    ‪12 min walk‬
  • Place, Ripley's Aquarium of the Smokies
    ‪13 min walk‬
  • Place, Gatlinburg SkyPark
    ‪3 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪70 min drive‬

Room options

View all photos for Riverside Deluxe 2-Queen Beds with Fireplace

Riverside Deluxe 2-Queen Beds with Fireplace | Premium bedding, pillow-top beds, in-room safe, desk

Riverside Deluxe 2-Queen Beds with Fireplace

8.8 out of 10
Excellent
(182 reviews)
  • Mountain view
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Riverside Deluxe King with Fireplace.

Premium bedding, pillow-top beds, in-room safe, desk

Riverside Deluxe King with Fireplace.

8.8 out of 10
Excellent
(112 reviews)
  • Mountain view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds (Creekside)

Standard Room, 2 Queen Beds (Creekside) | Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds (Creekside)

8.2 out of 10
Very good
(110 reviews)
  • Mountain view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Honeymoon Suite

Honeymoon Suite | Premium bedding, pillow-top beds, in-room safe, desk

Honeymoon Suite

9.0 out of 10
Wonderful
(58 reviews)
  • Mountain view
  • 41 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed (Creekside)

Standard Room, 1 King Bed (Creekside) | Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed (Creekside)

8.2 out of 10
Very good
(147 reviews)
  • Mountain view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Riverside Deluxe King

Riverside Deluxe King | Premium bedding, pillow-top beds, in-room safe, desk

Riverside Deluxe King

9.2 out of 10
Wonderful
(16 reviews)
  • Mountain view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Brookside Lodge

Along with 2 outdoor pools, this hotel has a fitness centre and a conference centre. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a seasonal outdoor pool, conference space and a children's pool are on-site.
Brookside Lodge offers 100 air-conditioned accommodations with a safe and coffee/tea makers. Rooms open to furnished balconies. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Gatlinburg hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hairdryers can be requested.

2 outdoor swimming pools are on site along with a children's pool. In addition to a seasonal outdoor pool, other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Brookside Lodge gets good marks from our customers. During your stay, you're just a quick walk from Traffic Light #3. Features include free WiFi in public areas, plus 2 outdoor pools and a gym.
  • Free buffet breakfast served daily
  • Free WiFi
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include tour or ticket assistance, luggage storage and wedding services
  • On-site recreation includes a gym and basketball
  • Guests really like the accommodation for the cleanliness and spaciousness
  • Just a 2-minute drive from Ripley's Aquarium of the Smokies and a few minutes from Ripley's Believe It Or Not Museum
  • Local-area shuttle service available for a fee
Brookside Lodge offers its guests 2 outdoor swimming pools, a fitness centre, a seasonal outdoor pool, and a children's pool. WiFi is free in public spaces. Free breakfast is served daily. Event space at this hotel measures 4004 square feet (372 square metres) and includes a conference centre. An area shuttle within 0.1 mi is available for a fee. A terrace, barbecue grills, and a vending machine are also featured at the family-friendly Brookside Lodge. The hotel can provide wedding services and tour/ticket assistance. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Gatlinburg hotel.

Guests are served a free buffet breakfast daily from 8:00 AM to 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge) up to 0.1 mi
  • Parking on site (USD 5 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 11:00 AM

Things to do

  • 2 outdoor pools
  • Basketball
  • Children's pool
  • Fishing
  • Gym
  • TV in common areas
  • Volleyball
  • Wine tasting room

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Rollaway/extra bed (surcharge)

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre (4,004 square foot of space)

Outdoors

  • Barbecue grill
  • Firepit
  • Garden
  • In the mountains
  • On a river
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • 5 buildings
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Cot (surcharge)
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open Monday - Tuesday (8:00 AM - 11:30 PM) and Wednesday - Sunday (7:30 AM - 7:00 AM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Cots (infant beds) are available for USD 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 5 per day
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Monday - Tuesday: 8:00 AM - 11:30 PM
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Brookside FairBridge
Brookside FairBridge Gatlinburg
Brookside Resort FairBridge
Brookside Resort FairBridge Gatlinburg
Brookside Lodge Hotel
Brookside Lodge Gatlinburg
Brookside Resort by FairBridge
Brookside Lodge Hotel Gatlinburg

Brookside Lodge Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1263 out of 2202 reviews
Rating 8 - Good. 511 out of 2202 reviews
Rating 6 - Okay. 242 out of 2202 reviews
Rating 4 - Poor. 109 out of 2202 reviews
Rating 2 - Terrible. 77 out of 2202 reviews

8.4/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, amenities
This property is amazing. I have been staying here since the 1980s. Each room has a private balcony that overlooks Roaring Fork Creek. The ladies at check-in and check-out were great. If you ever wanted a place just a short walk from the parkway, give this lodge a chance.
Stayed 1 night in Jan 2026

8/10 Good

Raymond

Stayed 3 nights in Jan 2026

10/10 Excellent

John

Stayed 3 nights in Dec 2025

10/10 Excellent

Cynthia, Lexington

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff is great!
Stayed 2 nights in Dec 2025

2/10 Terrible

MARTIN

Disliked: Cleanliness, amenities, property conditions & facilities
The room not clean hair in tub on night table. In my eggs at breakfast. This place was not clean . Not noted a $5.00 parking fee per day. Room and elevator not clean chiped formica in both showed aged and not updated. No ice available
Stayed 2 nights in Jan 2026

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities
Great staff, and stay!!
Stayed 4 nights in Jan 2026

10/10 Excellent

Luis

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice place to enjoy
Stayed 5 nights in Dec 2025

2/10 Terrible

daniel

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
The bed was terrible, the pillows also, the room was full of bugs, the tub in really bad shape and the heat shutdown in the middle of the night and it was very very cold. We didn’t catch any sleep at all due to the sun of all that.
Stayed 2 nights in Jan 2026

10/10 Excellent

Winifred

Travelled with family
Liked: Cleanliness, staff & service, amenities
The place has become my favorite place to stay! The staff was fantastic, Alvin was awesome to talk to in the mornings while having breakfast. Look forward to my next visit
Stayed 1 night in Jan 2026

8/10 Good

Todd

Liked: Cleanliness, property conditions & facilities
Yes
Stayed 3 nights in Jan 2026

10/10 Excellent

Johnny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2026

4/10 Poor

CARLOS

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was nice, but the place.... mmmm what can I say... for that money you better try in a different place. Old hotel, not much effort cleaning, people are allowed to smoke in the balconies so you cannot enjoy the creek because there's someone with the cigarette smoke ruining the moment.
Stayed 2 nights in Jan 2026

8/10 Good

Erich

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was great, the staff was friendly and the room trash, towels and sheets were replaced daily!
Stayed 7 nights in Jan 2026

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved how I had a cabin feel with the luxury for a lodge. Super romantic and relaxing
Stayed 2 nights in Jan 2026

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved my stay. The balcony view from the honeymoon suite was so beautiful with the stream. The staff was extremely nice. Also, loved the wood burning fireplace in our room.
Stayed 1 night in Jan 2026

10/10 Excellent

Monica

Stayed 3 nights in Jan 2026

10/10 Excellent

Minjung

Stayed 2 nights in Jan 2026

10/10 Excellent

Fritz Allyana

Stayed 4 nights in Jan 2026

6/10 Okay

Liz

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The room could use some updates. It was a little run down.
Stayed 2 nights in Jan 2026

8/10 Good

Tiffaney

Liked: Staff & service
Room was comfortable, nice location.
Stayed 2 nights in Jan 2026

10/10 Excellent

Bobby

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best breakfast hands down. So piece and beautiful place. The service and girl at the front desk are so great.
Stayed 7 nights in Jan 2026

8/10 Good

Cody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The balcony view and room were excellent only issues was the shower great service all around
Stayed 2 nights in Jan 2026

8/10 Good

KEVIN

Travelled with partner
Real Fire place in room with creek running below room balcony
Stayed 2 nights in Jan 2026

10/10 Excellent

Amanda

Liked: Cleanliness, amenities, property conditions & facilities
Stayed twice.. I absolutely love the ladies at the front desk and loved my room both times! Fireplace, cozy atmosphere, and on occasion wildlife.
Stayed 3 nights in Jan 2026

10/10 Excellent

Jerry

Stayed 1 night in Jan 2026