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Gatlinburg Mountain Inn

2.5 star property
VIP Access

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Photo gallery for Gatlinburg Mountain Inn

Standard Double Room | Iron/ironing board, free WiFi, bed sheets
Front of property
Terrace/patio
Reception
Standard Double Room | Iron/ironing board, free WiFi, bed sheets

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
390 East Pkwy, Gatlinburg, TN, 37738
  • Place, Historic Ogle Log Cabin
    ‪9 min walk‬
  • Place, Anakeesta
    ‪12 min walk‬
  • Place, Ripley's Aquarium of the Smokies
    ‪14 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪69 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Double Room

Standard Double Room | Iron/ironing board, free WiFi, bed sheets

Standard Double Room

8.4 out of 10
Very good
(152 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Single Room, 1 Queen Bed

Standard Single Room, 1 Queen Bed | Iron/ironing board, free WiFi, bed sheets

Standard Single Room, 1 Queen Bed

8.8 out of 10
Excellent
(9 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Gatlinburg Mountain Inn

A 24-hour front desk and free self-parking are available at this smoke-free motel.
Gatlinburg Mountain Inn offers 38 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. Flat-screen televisions are featured in guestrooms.

Bathrooms include a bath. This Gatlinburg motel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Gatlinburg Mountain Inn. During your stay, you're just a quick walk from Traffic Light #3. Enjoy features like free self-parking.
  • Free WiFi
  • Free self-parking
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 15-minute walk of Anakeesta and Ripley's Aquarium of the Smokies
Self parking is free.

This Gatlinburg motel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Sign language-capable staff

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Riverchase lodge
Gatlinburg Mountain Inn Motel
Gatlinburg Mountain Inn Gatlinburg
Gatlinburg Mountain Inn Motel Gatlinburg

Gatlinburg Mountain Inn Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 449 out of 893 reviews
Rating 8 - Good. 251 out of 893 reviews
Rating 6 - Okay. 113 out of 893 reviews
Rating 4 - Poor. 51 out of 893 reviews
Rating 2 - Terrible. 29 out of 893 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities
Place was clean
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

silvie

Liked: Cleanliness, property conditions & facilities
Room was clean, staff always friendly and helpful
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Tammy

Liked: Cleanliness, property conditions & facilities
Room was clean and beds were very comfortable staff was very friendly and on the ball coffee pods every morning very large tv 05 mile from downtown 5 to 8 dollar uber ride would stay again
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Ashley

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and staff was nice.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Hanna

Liked: Cleanliness, amenities, property conditions & facilities
Recommend,so cozy place
Stayed 1 night in Dec 2025
Verified

8/10 Good

Vicki

Liked: Cleanliness, staff & service
Clean, very friendly check in. Would stay again.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Sherry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Trolley stop in front of location and very easy to get in and out of. Clean except bathtub had body wash caked on it from dripping dispenser.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Miguelangela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view from my bedroom, nice staff, everything close, lot of places to eat
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room nice staff
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe parking. Friendly staff. Clean property and rooms. Food around. And you right up the hill from the main streets in Gatlinburg. This is my choice of hotel Everytime! Shout out my people at Gatlinburg Mountain Inn!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, amenities
Clean room, great staff!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, property conditions & facilities
Room was Clean, Excellent Location, Shops nearby, staff was courteous & helpful❣️ Would stay here again❣️
Stayed 3 nights in Oct 2025
Verified

6/10 Okay

Larry

Liked: Cleanliness, staff & service
shower needed maintenance, could hear upstairs guests conversations, room was clean and bed was comfortable.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and convenient to downtown
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Friendly Staff, clean room and great location
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient for the local area attractions, front desk was amazing very friendly and helpful. The room was very clean. We will book again
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Nico

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and staff was very nice and accommodating.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful and accommodating staff. Room was comfortable and adequate.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

robert

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, Staff very friendly and help full. Will stay here again
Stayed 1 night in Oct 2025
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service
room was nice and clean. Wish it had a continental breakfast, but other than that it wasn't a bad place to stay. Staff was friendly, too.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Penni Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s was good just stayed one night
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

kristi

Liked: Cleanliness, amenities, property conditions & facilities
Spotless Amazing View and Great staff!
Stayed 1 night in Nov 2025
Verified

8/10 Good

Luis Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Big beds, very neat room, exactly what we needed for our 2 day stay. Very close walk to Anakeesta (about 10min) and other stores
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
Clean room a place to sleep that’s cheaper than staying in downtown.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Mariana Jazmin

Liked: Cleanliness, staff & service
Excellent service
Stayed 3 nights in Nov 2025

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