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ibis London Thurrock M25

3.0 star property

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Experience the comfort of this modern hotel, offering a range of rooms with a flat roof and symmetrical design.
Welcome to our reception area, featuring a central desk, comfortable seating, and framed artwork.
Enjoy a casual drink at the bar, where you can watch TV or browse the selection of wine and spirits.
Relax in a cozy seating area with a bench and chairs, surrounded by lush views and a unique ceiling design.
Relax in comfort with a large bed, two nightstands, and wall-mounted lamps.

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Bar
  • Laundry

Explore the area

Map
Weston Avenue, West Thurrock, Grays, England, RM20 3JQ
  • Lakeside Shopping Centre
    ‪3 min drive‬
  • Bluewater Shopping Centre
    ‪6 min drive‬
  • Orchard Theatre
    ‪6 min drive‬
  • London (LCY-London City)
    ‪22 min drive‬

Room options

View all photos for Double Room, 1 Double Bed

1 bedroom, premium bedding, in-room safe, desk

Double Room, 1 Double Bed

8.8 out of 10
Excellent
(26 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, 2 Single Beds

1 bedroom, premium bedding, in-room safe, desk

Twin Room, 2 Single Beds

7.4 out of 10
Good
(13 reviews)
  • 14 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Double Room

1 bedroom, premium bedding, in-room safe, desk

Family Double Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Room, 1 Double Bed, Accessible

1 bedroom, premium bedding, in-room safe, desk

Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

Similar properties

Stroll through a peaceful courtyard surrounded by lush hedges and a brick pathway, with residential buildings in the background.

Best Western Thurrock Hotel

  • Free WiFi
  • Restaurant
  • Breakfast available
  • Parking available
4.0 out of 5, Very good, (669)
The price is €122
for 1 room
includes taxes & fees
6 Aug - 7 Aug
Best Western Thurrock Hotel

About this property

ibis London Thurrock M25

Hotel with a restaurant, near Lakeside Shopping Centre
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Housekeeping is available on request.
Ibis London Thurrock M25 offers 168 air-conditioned accommodations with a safe and free newspapers. Beds feature premium bedding. Cable televisions are provided.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at ibis London Thurrock M25. During your stay, you'll be within walking distance of Lakeside Shopping Centre. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Amenities include a front desk safe, laundry facilities and a lift
  • Just a 3-minute drive from Lakeside Shopping Centre and 11 minutes from Orchard Theatre
  • Pets welcome for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Ibis London Thurrock M25 also features a terrace, laundry facilities, and dry cleaning/laundry services.

This 3-star Grays hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:00 AM.
Ibis London Thurrock M25 has a restaurant on site.

Languages

Chinese (Mandarin), Czech, English, French, Hindi, Italian, Lithuanian, Polish, Portuguese, Romanian, Russian, Slovak, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: GBP 12 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 5 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1998
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 28-inch TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 10.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 12.00 per person
  • Pet fee: GBP 10 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This hotel caters to LGBTQ+ guests.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ibis London Thurrock M25 Hotel
ibis London M25 Hotel
ibis London M25 Hotel Thurrock
ibis London Thurrock M25
ibis Thurrock M25
London Thurrock M25
ibis London M25
ibis London Thurrock M25 Hotel
ibis London Thurrock M25 Grays
ibis London Thurrock M25 Hotel Grays

ibis London Thurrock M25 Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 395 out of 1004 reviews
Rating 8 - Good. 338 out of 1004 reviews
Rating 6 - Okay. 139 out of 1004 reviews
Rating 4 - Poor. 50 out of 1004 reviews
Rating 2 - Terrible. 82 out of 1004 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Charlotte

Travelled with group
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The check in ladies were lovely checking in.. they had a tasty dinner/ breakfast menu,, they do Uber drivers here,, they were able to store you luggage,, the the guests seemed nice, never been to an ibis before, so was excited. The check in staff did come across a bit snobby and hostile.. the security boy.. left me carrying my luggage when he could see it was heavy, the room looked like a storage unit/ hostal& unsanitary, they try to charge you £25.00 for brekkie& didn't offer more modern rooms that theve now built
Stayed 1 night in Apr 2025

2/10 Terrible

Yang

Stayed 1 night in Apr 2025

10/10 Excellent

Daniel

Liked: Cleanliness, amenities
I stay here often. Never have any complaints apart from the price of a pint. 😂
Stayed 3 nights in Apr 2025

10/10 Excellent

Francisco Tiler Ltd

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

4/10 Poor

Mark

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very shabby property in need of updating. Staff were all very nice, but the room was badly in need of renovation. Probably the hardest mattress/pillow combination I’ve ever slept on; like lying in the road with your head on the kerb.
Stayed 2 nights in Apr 2025

10/10 Excellent

ABDUL

Great service great customer service all great
Stayed 1 night in Apr 2025

2/10 Terrible

Riyya

Disliked: Cleanliness, staff & service, property conditions & facilities
A lot, they don’t respond and it’s dirty
Stayed 4 nights in Apr 2025

10/10 Excellent

Stephen

Stayed 1 night in Apr 2025

10/10 Excellent

Ryan

Stayed 2 nights in Apr 2025

10/10 Excellent

Tony

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room. Very comfortable bed. Nice bathroom. Very friendly, courteous, helpful staff!
Stayed 1 night in Mar 2025

10/10 Excellent

Tommy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2025

8/10 Good

Mark

Stayed 1 night in Mar 2025

8/10 Good

Yogeswara

Stayed 1 night in Mar 2025

10/10 Excellent

Cristian

Stayed 3 nights in Mar 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gerally ok

Overall ok Very friendly staff room basic but comfortable, bed good but drains in bathroom smelt!
Stayed 1 night in Mar 2025

10/10 Excellent

Afolabi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Christopher

Business traveller
Liked: Cleanliness, staff & service

Mixed experience but nice staff

Showered leaked, food cold at breakfast and aircon noisy. Otherwise friendly staff and clean hotel
Stayed 1 night in Mar 2025

10/10 Excellent

Izuch

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

ABDUL

Very good
Stayed 2 nights in Mar 2025

8/10 Good

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

GANESH

Stayed 1 night in Mar 2025

6/10 Okay

Mansur, PRESTON

Travelled with family
On arrival we had to wait 15 minutes for their systems to update before we got our room. We were given access to the hot drinks machine.
Stayed 1 night in Mar 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service
Check in took around 15 mins and room smelt like damp
Stayed 1 night in Mar 2025

10/10 Excellent

Tony

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Lovely room wirh nice bathroom. Very comfy bed.
Stayed 2 nights in Mar 2025

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, staff & service
Ok place
Stayed 1 night in Feb 2025