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Mandolay Hotel Guildford

4.0 star property

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Photo gallery for Mandolay Hotel Guildford

Restaurant
Daily full breakfast (GBP 17.00 per person)
Front of property
Double - Executive | Iron/ironing board, free WiFi, bed sheets
Signature Suite | Iron/ironing board, free WiFi, bed sheets

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View in a map
36 - 40 London Road, Guildford, England, GU1 2AE
  • Place, High Street
    ‪1 min walk‬
  • Place, G Live
    ‪1 min walk‬
  • Place, Stoke Park
    ‪5 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪39 min drive‬

Room options

View all photos for Double - Crash Pad

Double - Crash Pad | Iron/ironing board, free WiFi, bed sheets

Double - Crash Pad

7.6 out of 10
Good
(16 reviews)
  • City view
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Double - Executive

Double - Executive | Iron/ironing board, free WiFi, bed sheets

Double - Executive

9.0 out of 10
Wonderful
(10 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple/Twin - Executive

Triple/Twin - Executive | Iron/ironing board, free WiFi, bed sheets

Triple/Twin - Executive

8.8 out of 10
Excellent
(5 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Double - Medium

Double - Medium | Iron/ironing board, free WiFi, bed sheets

Double - Medium

8.8 out of 10
Excellent
(12 reviews)
  • City view
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Single - Crash Pad

Single - Crash Pad | Iron/ironing board, free WiFi, bed sheets

Single - Crash Pad

  • City view
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Deluxe

Double Deluxe | Living area | Flat-screen TV

Double Deluxe

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Signature Suite

Signature Suite | Living area | Flat-screen TV

Signature Suite

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Signature Suite

Iron/ironing board, free WiFi, bed sheets

Signature Suite

  • Sleeps 2

View all photos for The Residence

The Residence | Iron/ironing board, free WiFi, bed sheets

The Residence

  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Lower Ground Double Crash Pad

Lower Ground Double Crash Pad | Iron/ironing board, free WiFi, bed sheets

Lower Ground Double Crash Pad

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

Iron/ironing board, free WiFi, bed sheets

Deluxe Room

  • Sleeps 2

View all photos for Executive Triple Room Non smoking

Iron/ironing board, free WiFi, bed sheets

Executive Triple Room Non smoking

  • Sleeps 3

Double-Crash Pad

  • Sleeps 2

The Residence

  • Sleeps 2

Classic Double Room

  • Sleeps 2

Lower Ground Double Crash Pad

  • Sleeps 2

Double Room-Lower Ground Floor

  • Sleeps 2

View all photos for Executive Double Room

Iron/ironing board, free WiFi, bed sheets

Executive Double Room

  • Sleeps 2

View all photos for Single Room

Iron/ironing board, free WiFi, bed sheets

Single Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 1

Medium Double Room

  • Sleeps 2

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About this property

Mandolay Hotel Guildford

A restaurant, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a conference centre, self parking and a business centre are on-site.
Mandolay Hotel Guildford offers 78 air-conditioned accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with satellite channels.

Bathrooms include baths or showers and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Mandolay Hotel Guildford. During your stay, you're just a quick walk from G Live. Free WiFi in public areas, a restaurant and a bar are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • Guests really like the accommodation for the overall comfort and cleanliness
  • Steps from G Live and 3 minutes on foot from High Street
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

Public spaces have free WiFi and wired Internet. A terrace, a vending machine, and multilingual staff are also featured at Mandolay Hotel Guildford. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Guildford hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:30 AM to 10:00 AM.
On-site venue – bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Parking on site (GBP 20 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 17 for adults and GBP 17 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Eco-friendly cleaning products used
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 20.00
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 30.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests who may encounter issues with stairs should contact this property in advance to request a room on a floor with lift service.

Renovations and closures

The following facilities are closed on Sunday:
  • Restaurant
The following facilities are closed on Sunday:
  • Restaurant

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 55 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 30 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of GBP 50.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 17.00 for adults and from GBP 17 for children
  • Self-parking fee: GBP 20.00 per day
  • Pet fee: GBP 25 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 20.00 (subject to availability)
  • Late check-out fee: GBP 30.00 (subject to availability)
  • Rollaway bed fee: GBP 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mandolay Hotel
Mandolay Guildford
Mandolay
Mandolay Hotel Guildford Hotel
Mandolay Hotel Guildford Guildford
Mandolay Hotel Guildford Hotel Guildford

Mandolay Hotel Guildford Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 415 out of 1001 reviews
Rating 8 - Good. 340 out of 1001 reviews
Rating 6 - Okay. 152 out of 1001 reviews
Rating 4 - Poor. 58 out of 1001 reviews
Rating 2 - Terrible. 36 out of 1001 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Lydia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly reception and bar staff. No lift so if you have a bag and trouble with the stairs, be aware. Think they upgraded my room which was lovely especially as my daughter joined me for one night. We were in room 15 and on our first night, I have no idea what was going on in the room above, but the floorboards were squeaky and there was movement almost all night. I don't know if they were decorating or just had jet lag but it was awful.
Stayed 2 nights in Jan 2026

10/10 Excellent

Amanda

Stayed 1 night in Jan 2026

8/10 Good

Chris

Stayed 1 night in Dec 2025

8/10 Good

Joanne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy clean nice brekkie
Stayed 1 night in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
We were given a free room upgrade when we arrived, all the staff were very friendly, room very clean, breakfast very good. Hotel was in walking distance to the main street and the theatre we visited. On ly stayed one night but very pleased with everything.
Stayed 1 night in Dec 2025

10/10 Excellent

Melissa

Stayed 2 nights in Dec 2025

8/10 Good

Barbara

Stayed 1 night in Dec 2025

10/10 Excellent

Victoria, Bishops Stortford

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Impeccably clean, beautiful rooms, basis bathrooms. Friendly staff and amazing breakfast.
Mandolay
Amazing breakfast high quality ingredients and the most perfect poached eggs made to order
Bathroom fully stocked with Milton Brown Toiletries
Executive Double
Stayed 1 night in Dec 2025

10/10 Excellent

Donna Lhibra

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, and sustainability. Staff were very nice as well. Strangely, the bed was a bit uncomfortable. Apart from that, overall good stay.
Stayed 1 night in Dec 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As always as pleasant stay, only my partner could attend and they were very helpful sorting it out.
Stayed 2 nights in Nov 2025

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
Front desk staff were friendly and helpful, especially Scarlet. Breakfast is delicious and the accommodations were comfortable, clean and appealing. A great location to explore downtown Guildford from. We even walked there from train station (good way to get our steps in).
Stayed 3 nights in Nov 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Stayed 1 night in Nov 2025

8/10 Good

Ian

Liked: Cleanliness, staff & service, amenities
Clean, great service, nice breakfast
Stayed 1 night in Aug 2025

10/10 Excellent

Claire

Clean room, comfortable, friendly and helpful staff.
Stayed 1 night in Nov 2025

8/10 Good

Belinda, London

Stayed 1 night in Nov 2025

6/10 Okay

Jackie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Check in was smooth, nice bar, hotel ideal location for us - there was no room In hotel car park but parked in public car park within a couple of mins walk - room was ok, selection of tea/coffee/toiletries etc however we were located on the bottom floor at the front of the original building - this meant we heard the people above us and everyone who got out of taxi’s etc late at night - in fact 1 lady took several attempts to close the taxi door and when she did she did it with such force it made our doors rattle!!! This was 2.44am!! If staying again I would ask for an upper room or one in the blocks out the back.
Stayed 1 night in Nov 2025

10/10 Excellent

Jack

Stayed 1 night in Nov 2025

4/10 Poor

Dean

Business traveller
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Soft furnishings in room needed a vacuuming, were full of lint and detritus.
Stayed 1 night in Nov 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!
Stayed 1 night in Oct 2025

2/10 Terrible

Phil

Stayed 1 night in Oct 2025

10/10 Excellent

Jane

A good stay

Staff were great, room was comfortable, easy to park and breakfast was good. Will be returning.
Stayed 1 night in Sep 2025

10/10 Excellent

Lasasha

Stayed 1 night in Sep 2025

10/10 Excellent

Nicola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely room and amazing to have snacks
Stayed 1 night in Sep 2025

10/10 Excellent

Kenneth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay at The Mandolay Hotel

Stayed at this Hotel last year and its always been an excellent stay , excellent facilities, and lovely roomwhich was spotlessly clean.
Stayed 1 night in Sep 2025

10/10 Excellent

Jason

Stayed 5 nights in Aug 2025

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