Mandolay Hotel Guildford

4.0 star property

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Photo gallery for Mandolay Hotel Guildford

Daily full breakfast (GBP 17.00 per person)
Double - Crash Pad | 1 bedroom, iron/ironing board, free WiFi, bed sheets
Signature Suite | 1 bedroom, iron/ironing board, free WiFi, bed sheets
Front of property
Restaurant

Reviews

8.2 out of 10
Very good

Popular amenities

  • Air conditioning
  • Bar
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
36 - 40 London Road, Guildford, England, GU1 2AE
  • Place, High Street
    ‪1 min walk‬
  • Place, G Live
    ‪1 min walk‬
  • Place, University of Surrey
    ‪18 min walk‬
  • Airport, London (LGW-Gatwick)
    ‪49 min drive‬

Room options

Double - Crash Pad

7.6 out of 10
Good
(15 reviews)
  • 13 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Double - Executive

9.0 out of 10
Wonderful
(10 reviews)
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Triple/Twin - Executive

8.8 out of 10
Excellent
(5 reviews)
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Double - Medium

8.4 out of 10
Very good
(10 reviews)
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Single - Crash Pad

  • City view
  • Sleeps 1
  • 1 Single Bed

Double Deluxe

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • Sleeps 2
  • 1 Double Bed

Signature Suite

  • City view
  • Sleeps 2
  • 1 Double Bed

Signature Suite

  • Sleeps 2

The Residence

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

Lower Ground Double Crash Pad

  • Sleeps 2
  • 1 Double Bed

Deluxe Room

  • Sleeps 2

Executive Triple Room Non smoking

  • Sleeps 3

Double-Crash Pad

  • Sleeps 2

The Residence

  • Sleeps 2

Classic Double Room

  • Sleeps 2

Lower Ground Double Crash Pad

  • Sleeps 2

Double Room-Lower Ground Floor

  • Sleeps 2

Executive Double Room

  • Sleeps 2

Single Room

  • Sleeps 1

Medium Double Room

  • Sleeps 2

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About this property

Mandolay Hotel Guildford

Hotel in Guildford with 24-hour front desk and restaurant
A restaurant, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a conference centre, self parking and a business centre are on-site.
Mandolay Hotel Guildford offers 78 air-conditioned accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with satellite channels.

Bathrooms include baths or showers and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Mandolay Hotel Guildford. During your stay, you're just a quick walk from G Live. Free WiFi in public areas, a restaurant and a bar are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • Guests really like the accommodation for the overall comfort and cleanliness
  • Steps from G Live and 3 minutes on foot from High Street
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

Public spaces have free WiFi and wired Internet. A terrace, a vending machine, and multilingual staff are also featured at Mandolay Hotel Guildford. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Guildford hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:30 AM to 10:00 AM.
On-site venue – bar.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Parking on site (GBP 20 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 17 for adults and GBP 17 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Eco-friendly cleaning products used
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 20.00
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 30.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests who may encounter issues with stairs should contact this property in advance to request a room on a floor with lift service.

Renovations and closures

The following facilities are closed on Sunday:
  • Restaurant
The following facilities are closed on Sunday:
  • Restaurant

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 55 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 30 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of GBP 50.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 17.00 for adults and from GBP 17 for children
  • Self-parking fee: GBP 20.00 per day
  • Pet fee: GBP 25 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 20.00 (subject to availability)
  • Late check-out fee: GBP 30.00 (subject to availability)
  • Rollaway bed fee: GBP 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mandolay Hotel
Mandolay Guildford
Mandolay
Mandolay Hotel Guildford Hotel
Mandolay Hotel Guildford Guildford
Mandolay Hotel Guildford Hotel Guildford

Mandolay Hotel Guildford Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 406 out of 1004 reviews
Rating 8 - Good. 346 out of 1004 reviews
Rating 6 - Okay. 155 out of 1004 reviews
Rating 4 - Poor. 59 out of 1004 reviews
Rating 2 - Terrible. 38 out of 1004 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Rebecca

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Stayed over with a few other friends/family. Two of the rooms had a damp/drain smell which was unpleasant. Otherwise room was clean and well equipped. Close to shops etc.
Stayed 2 nights in Aug 2025

10/10 Excellent

Darren

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely!

Fantastic stay with great little touches like Morton Brown.
Stayed 1 night in Aug 2025

10/10 Excellent

Paul, Barnsley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent executive room. Very comfortable. Parking option a must and the early check in fee is reasonable.
Stayed 1 night in Aug 2025

10/10 Excellent

Malcolm

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in Guildford

Stayed 2 nights in Aug 2025

10/10 Excellent

Phil

Stayed 1 night in Aug 2025

6/10 Okay

Paul

Crash pad

Cramped tatty deco unclean toilet / check in poor Servise made to feel a nuisance at check in
Stayed 2 nights in Aug 2025

10/10 Excellent

Deb

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Dahrlene

Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, good location

Just a flying visit on the way through. Lovely hotel. Good location, easy check in, nice room, very clean, although pretty noisy - squeaky floorboards and lots of noise from the corridor but tolerable for a one night stay. I was a little bit surprised that a glass of wine and a Diet Coke came to £22 but that will teach me for not checking the menu before ordering!
Stayed 1 night in Aug 2025

10/10 Excellent

Cian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay…
Stayed 1 night in Aug 2025

6/10 Okay

Kevin

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Felt like we were in basement with cleaners there was a window that wouldnt open & looked out onto a brick wall not the best outlook. Also cupboard for hanging clothes couldnt use as it smelt damp & unclean. These problems you dont expect with a 4 star hotel room didnt reflect the money paid.
Stayed 1 night in Aug 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a single room, comfortable and convenient, it was very easy to check in and then check out when I left
Stayed 1 night in Jun 2025

8/10 Good

Archie

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Far too noisy

Disappointed with room as first night there was a wedding going on way after midnight hard to sleep because of the noises and then second night woke up early in the morning thanks to binmen sounded like they were in my room. Not a relaxing stay over both nights.
Stayed 2 nights in Jul 2025

10/10 Excellent

Michael

Stayed 2 nights in Jul 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Jul 2025

10/10 Excellent

Jeremy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed here during a work trip. It was a great place to rest and spend time in the room. They have a bottom floor that’s underground that one of the staff put us in when we arrived early but was so appalling that we asked to change. The room we got was wonderful on the 1st floor, I don’t know if they see Expedia and just give you the worst room but it’s not the first time its happened in London. I also needed to upload 50gb and although the staff didn’t know how to help, we figured out ourselves that the internet is is way faster in the conference room close to the router that in our actual room, which saved me. It’s a great place to stay if you’re in town for work or pleasure. Would recommend.
Stayed 1 night in Jul 2025

6/10 Okay

Philip

Liked: Cleanliness, property conditions & facilities
Extras for parking, early checkin, luggage storage!!
Stayed 1 night in Jul 2025

6/10 Okay

Imogen

Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Jiahang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, friendly staff and super convenient.
Stayed 4 nights in Jul 2025