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ibis Heidelberg Hauptbahnhof

3.0 star property

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Miscellaneous
Reception
Exterior
Room, 2 Single Beds (New Sleeping Comfort Concept) | Desk, iron/ironing board, free WiFi, bed sheets
Meeting facility

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available

Explore the area

View in a map
Willy Brandt Platz 3, Heidelberg, BW, 69115
  • Place, Bergstrasse-Odenwald Nature Park
    ‪1 min walk‬
  • Place, Heidelberg Congress Center
    ‪8 min walk‬
  • Place, University of Heidelberg New Campus
    ‪6 min drive‬
  • Airport, Mannheim (MHG)
    ‪16 min drive‬

Room options

View all photos for Room, 1 Double Bed (New Sleeping Comfort Concept)

Room, 1 Double Bed (New Sleeping Comfort Concept) | Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 Double Bed (New Sleeping Comfort Concept)

8.4 out of 10
Very good
(32 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 2 Single Beds (New Sleeping Comfort Concept)

Room, 2 Single Beds (New Sleeping Comfort Concept) | Desk, iron/ironing board, free WiFi, bed sheets

Room, 2 Single Beds (New Sleeping Comfort Concept)

7.6 out of 10
Good
(24 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

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About this property

ibis Heidelberg Hauptbahnhof

A restaurant, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, a business centre and conference space. Housekeeping is available on request.
Ibis Heidelberg Hauptbahnhof offers 170 air-conditioned accommodations with a hairdryer and an iron/ironing board. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a shower. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Ibis Heidelberg Hauptbahnhof's great location gets high marks from our customers. During your stay, you're just a quick walk from Heidelberg Congress Center. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes bicycles to rent
  • Guests have great things to say about the helpful staff and the location
  • Within a 15-minute walk of Heidelberg Congress Center and Schatzkammer
  • Pets welcome for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 2 meeting rooms.

WiFi is free in public spaces. The business-friendly ibis Heidelberg Hauptbahnhof also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available.

This 3-star Heidelberg hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
Ibis Heidelberg Hauptbahnhof has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (EUR 14 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 17 for adults and EUR 8.50 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Shopping

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • Business centre
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with premium channels

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday:
  • Restaurant
The following facilities are closed on Friday and Saturday:
  • Restaurant

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night, plus a deposit of EUR 10 per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 5 nights. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 17 for adults and from EUR 8.5 for children
  • Uncovered self-parking fee: EUR 14 per night
  • Pet deposit: EUR 10 per night
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property Registration Number DE120493093
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Property is also known as

Heidelberg ibis
ibis Hauptbahnhof Hotel Heidelberg
ibis Heidelberg
ibis Heidelberg Hauptbahnhof
Accor Heidelberg
Ibis Heidelberg Hotel Heidelberg
ibis Heidelberg Hauptbahnhof Hotel
ibis Heidelberg Hauptbahnhof Hotel
ibis Heidelberg Hauptbahnhof Heidelberg
ibis Heidelberg Hauptbahnhof Hotel Heidelberg

ibis Heidelberg Hauptbahnhof Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 266 out of 1002 reviews
Rating 8 - Good. 470 out of 1002 reviews
Rating 6 - Okay. 204 out of 1002 reviews
Rating 4 - Poor. 47 out of 1002 reviews
Rating 2 - Terrible. 15 out of 1002 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Augusto

Stayed 1 night in Jan 2026

8/10 Good

melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was fine but noisy
Stayed 3 nights in Dec 2025

6/10 Okay

Michael

Stayed 1 night in Dec 2025

8/10 Good

joseph

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Clean convention location next to the train station, and the transit to the city center. The only issue is that the room is the size of a closet. Otherwise, it's a good value for the price paid
Stayed 3 nights in Dec 2025

10/10 Excellent

Bill

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Close and convenient for transportation.
Stayed 4 nights in Dec 2025

10/10 Excellent

Brandi

Stayed 1 night in Dec 2025

6/10 Okay

Najeeb, Doha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is a few steps away from the main Heidelberg train station. It was very nice after a long travel to walk one minute to the hotel and rest. It was reasonably clean and the breakfast was also decent. However, this hotel is let down by the tiny bathroom. I've stayed in many hotels (including Ibis hotels) and this was by far the smallest bathroom I've experienced. An airplane bathroom is actually more comfortable to use. I think someone above average height or weight would find it quite uncomfortable to use the bathroom. The area around is busy and noisy which is normal for a main train station area.
Stayed 3 nights in Nov 2025

8/10 Good

Mark James

Liked: Cleanliness, amenities, property conditions & facilities
Staff very courteous from the reception desk to staff in restaurant. Room was OK for our visit
Stayed 3 nights in Nov 2025

10/10 Excellent

Ricardo, East Lansing

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location and friendly and helpful staff
Stayed 1 night in Nov 2025

8/10 Good

Steve

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The shower needs cleaning and the grout redone.
Stayed 1 night in Nov 2025

10/10 Excellent

Katharina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
Right next to the train station and transportation.
Stayed 2 nights in Oct 2025

8/10 Good

Nicola

Stayed 1 night in Oct 2025

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Small clean room with helpful, courteous staff. Convenient to bus and train station. Great place to stay for a day in Heidelberg.
Stayed 1 night in Sep 2025

8/10 Good

Jennifer

Liked: Cleanliness, property conditions & facilities, room comfort
The room was very small. The bathroom was incredibly small! Difficult to maneuver in. Staff was very nice and helpful and the breakfast was quite good!
Stayed 2 nights in Sep 2025

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great area next to all train and bus transportation
Stayed 1 night in Aug 2025

10/10 Excellent

Judith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Substantial breakfast. Enjoyed the proximity to the trains and buses.
Stayed 2 nights in Aug 2025

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly and clean

The rooms, although a little small, were still very comfortable and clean. They had everything available to make our stay a very pleasant one. The people working there were extremely friendly and very helpful. I would definitely stay there again if I am back in Heidelberg.
Stayed 1 night in Aug 2025

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Logistically ideal since train,bus,tram and taxis are 1min away. My room looking to the bus/taxi terminal (and busy road, but no train traffic) was very quiet, due to good glazing of windows. The windows could be opened up to safety catch (gets some fresh air in if need be). Interior was quite modern/fresh and lighting (bed-side as well as ovrhed) was adequate. To step into Shower tray might be (for stepping in) a tad too high for some but not too excessive and definitely way better than a bath-tub szenario. Bathroom window could be opened as well.
Stayed 2 nights in Jul 2025

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good room

Good size room and clean. Breakfast was decent. Parking was awkward getting to the first time.
Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort

OK for a Night

It was OK for one night. Very small room. Beds were not very comfortable. Quiet. Close to train station.
Stayed 1 night in Jul 2025

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good 1 night stay.

Excellent value and amazing breakfast, perfect if travellling by train. Very good wifi and comfortable room. Thoroughly recommend. The old town is about a 25 min walk away .
Stayed 1 night in Jul 2025

10/10 Excellent

Besnik

Stayed 1 night in Jul 2025