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Hiisi Hotel Helsinki Jätkäsaari

Property class: 2

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Photo gallery for Hiisi Hotel Helsinki Jätkäsaari

A balcony with wicker furniture, a view of a bridge, and a body of water.
A compact room with a bed, a desk, a chair, a TV, and a small refrigerator.
A modern building with large glass windows and a sign reading "LANSISATAMANKATU".
A hotel room with two beds, a kitchenette, and large windows with curtains.
A modern living room with a grey sofa, a wooden coffee table, and a view of a snowy cityscape through large windows.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Laundry room

Explore the area

View in a map
16 Länsisatamankatu, Helsinki, 00180
  • Place, Hietalahti Flea Market
    ‪15 min walk‬
  • Place, Stockmann
    ‪5 min drive‬
  • Place, Finlandia Hall
    ‪6 min drive‬
  • Airport, Helsinki (HEL-Vantaa)
    ‪34 min drive‬

Room options

View all photos for Standard Twin Room

A hotel room with a bed, a desk, a chair, a lamp, and a view of the city through large windows.

Standard Twin Room

8.0 out of 10
Very good
(17 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Superior Room, Sauna

A sauna with wooden walls, a bench, a towel, and a bucket.

Superior Room, Sauna

8.0 out of 10
Very good
(1 review)
  • Canal view
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Standard Triple Room

A hotel room with a bed, a desk, a chair, a small fridge, and a TV.

Standard Triple Room

7.4 out of 10
Good
(3 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 3 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Standard Quadruple Room

A hotel room with a bed, wooden wardrobe, a television, and a refrigerator.

Standard Quadruple Room

8.0 out of 10
Very good
(1 review)
  • 26 sq m
  • 1 bedroom
  • Sleeps 5
  • 4 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

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About this property

Hiisi Hotel Helsinki Jätkäsaari

Self parking, a microwave in a common area and laundry facilities are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include express check-in, express check-out and a TV in a common area. Housekeeping is available on request.
Hiisi Hotel Helsinki Jätkäsaari offers 13 accommodations, which are accessible via exterior corridors and feature a hairdryer and blackout curtains. 32-inch flat-screen televisions come with cable channels. Bathrooms include a shower and bidets.

This Helsinki hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on request.

During your stay at Hiisi Hotel Helsinki Jätkäsaari, you're just a quick walk from Ruoholahti Shopping Center. Enjoy features like free WiFi in public areas, plus laundry facilities and self-parking (surcharge).
  • Free WiFi
  • Self-parking available for a fee
  • Amenities include laundry facilities, a lift and a communal living room
  • Just a 3-minute drive from West Harbour Terminal and 5 minutes from Kiasma Museum of Contemporary Art
  • Pets welcome free of charge
Hiisi Hotel Helsinki Jätkäsaari offers its guests laundry facilities, express check-in, and express check-out. WiFi is free in public spaces. Hiisi Hotel Helsinki Jätkäsaari also features a communal living room, a lift, and a microwave in a common area. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Helsinki hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (EUR 24 per night)
  • Limited on-site self parking

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Shared microwave

Guest services

  • Housekeeping on request

Accessibility

  • Lift

More

  • Communal living room
  • Double-glazed windows
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Mini-fridge

More

  • Access via exterior corridors
  • Desk
  • Desk chair
  • Heating
  • LED lighting
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests will receive a text message 30 minutes prior to arrival with check-in instructions

Access methods

Access code, private entrance

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: EUR 24 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee and varies based on length of stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and an access code. Guests can access their accommodation through a private entrance.
Property Registration Number FI28747237
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hiisi Helsinki Jatkasaari

Hiisi Hotel Helsinki Jätkäsaari Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 84 out of 195 reviews
Rating 8 - Good. 66 out of 195 reviews
Rating 6 - Okay. 25 out of 195 reviews
Rating 4 - Poor. 12 out of 195 reviews
Rating 2 - Terrible. 8 out of 195 reviews

8.4/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Kai

Liked: Cleanliness, property conditions & facilities
Nice, clean, tram stop in front of the hotel. The only bad thing was, the air conditioning, which could not be turned off in the room, is a remote controlled system, in the wind room and was noisy in the bathroom.
Stayed 3 nights in Apr 2026
Verified review

6/10 Okay

Virpi

Liked: Cleanliness, staff & service, property conditions & facilities
The eooma was cold and the switch was regulated This was my second time, and same thing.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Tzu-Chiang

Liked: Cleanliness, staff & service, amenities
Very good
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Tuomas

Liked: Cleanliness, staff & service, amenities
Joo
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Susanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay at Hiisi hotel...always!

It is always a very nice stay at Hiisi hotel! Clean rooms big Bathroom...kitchen outside in a little room and also with a big Dinner/Breakfast room you can prepare your food!
Stayed 1 night in Jul 2022
Verified review

10/10 Excellent

Jonathas

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Good value, tran station very close, bus stop directly in front. Good value for price.
Stayed 2 nights in Aug 2024
Verified review

8/10 Good

Kristiina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall very good, good balance with standard and price. A bit institution like feeling (which is understandable regarding the history). Nice to have access to common areas. Clean and nice. Location is very convenient close to tram, and metro as well.
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Tarek Salah Uddin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great.
Stayed 3 nights in Sep 2022
Verified review

6/10 Okay

Yahya

Liked: Cleanliness, amenities
Ok
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small place, no stressors like in a big hotel. Nice and functional. Will work for younger folks but suits equally well families.
Stayed 1 night in Sep 2022
Verified review

10/10 Excellent

Traci

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Self check in and comfortable space
Stayed 2 nights in Jan 2024
Verified review

10/10 Excellent

Susanna

Liked: Cleanliness, property conditions & facilities
Useful self checkin if you arrive late. Room very clean, big bathroom and common livingroom with tea and coffee
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

camila fernanda

Liked: Cleanliness, amenities, property conditions & facilities
Love it
Stayed 1 night in Feb 2023
Verified review

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will stay again.

Hard to find the front door. Had to call for help to get door code. Other than that, I was very happy. Excellent cleanliness and services and accommodations. Will stay again.
Stayed 12 nights in May 2023
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found the hotel really convenient, with easy access to public transport and close to the terminal for going to Tallinn, if you wanted to. It's also just a few minutes from the city centre, which is great. One point to note is that there is no on-site reception, which I hadn't noticed when I booked. However, half an hour before check-in time, I received an e-mail with all the information I needed, and everything went perfectly.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
The room was spacious and clean. There was a small fridge in the room which was great and there's access to a laundry room, kitchen and guest living area. The room was very hot when I arrived as the curtains were open and the fan was off - once I had ran the fan and closed the curtain for a few hours it cooled down a bit.
Stayed 3 nights in Jul 2023
Verified review

8/10 Good

gar wing

Liked: Cleanliness, property conditions & facilities, room comfort

Helsinki

No frills place and very clean. There’s a common living room, kitchen and laundry you can use. We had five people in our room however they only had four blankets and when we asked for the 5th one they said since no one’s on site they will bring it the next day however they never did. Luckily we were visiting family so they provided one for us. Just know you won’t get any onsite help if you need.
Stayed 3 nights in Jul 2025
Verified review

8/10 Good

Amar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a generally good stay at the hotel. The location is great – in a clean area right by the water, and I was lucky to get a room with a nice view. The room was clean and comfortable, which I appreciated. One small downside was the check-in time. 3 PM felt a bit late for me personally, but it worked out in the end. The only real issue was the bathroom: after showering, the whole floor would get wet due to the lack of a curtain or screen. That’s something that could definitely be improved. Overall, a pleasant stay in a nice area – I’d consider coming back.
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Carlos Enrique

Liked: Cleanliness
Disliked: Staff & service, amenities
There is no human contact, everything is self served, no lockers for the luggage, no reception.
Stayed 2 nights in Sep 2024
Verified review

6/10 Okay

Jeffrey

Liked: Cleanliness, property conditions & facilities
Easy to find- I had 6 people and 2 rooms. One room was a sleeper for 2 but no bathroom…the second room was very very small. I assumed there was a bathroom in each room. Rooms were clean and beds were good. We played cards in the “kitchen” area. Not sure where the sauna is.
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

shameer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its worth for the price you pay. there is no reception. everything is straightforward. they text you the code 30mints before arrival. very close to the central 10-15mints by train. less than a minute to the tram stop.
Stayed 2 nights in Jan 2024
Verified review

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities

Average

Pretty average experience in all regards. Price was ok for what it was, and the bed + blanket + pillow was good, but bathroom needed cleaning and the drinking glasses needed to be rinsed WELL to be able to use them. renovations at the hotel floor was not optimal for enjoyment.
Stayed 1 night in Sep 2024
Verified review

4/10 Poor

Grace

Liked: Cleanliness
Disliked: Amenities
Finding the entrance was difficult coz there's no signage. Going inside was eerie coz the light turns on only when it sense some presence. No one to greet you. The room is like a hospital room for geriatrics. I was scared going inside the building by myself.
Stayed 2 nights in Nov 2023
Verified review

2/10 Terrible

Dipak

Disliked: Staff & service, amenities
The hotel is above the hospital so found scary. Sorry to be direct. Owner should find better place. Hotel in the same building of Hospital is not good idea. Well room and bathroom was nice tho. I will never prefer stay in such hotel. Sorry for bad comments.
Stayed 1 night in Nov 2022