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Hotel AX

3.0 star property

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Photo gallery for Hotel AX

Restaurant
Exclusive Room (Art Exhibit) | 1 bedroom, down duvets, blackout curtains, free WiFi
Exterior
Garden
Exclusive Studio, Corner | 1 bedroom, down duvets, blackout curtains, free WiFi

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Air conditioning
  • Pet-friendly
  • Housekeeping

Explore the area

View in a map
Välimerenkatu 18, Helsinki, 00980
  • Place, Helsinki West Terminal
    ‪8 min walk‬
  • Place, West Harbour Terminal
    ‪8 min walk‬
  • Place, Stockmann
    ‪5 min drive‬
  • Airport, Helsinki (HEL-Vantaa)
    ‪27 min drive‬

Room options

View all photos for Standard Room (AX)

1 bedroom, down duvets, blackout curtains, free WiFi

Standard Room (AX)

9.2 out of 10
Wonderful
(80 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Exclusive Room (Art Exhibit)

Exclusive Room (Art Exhibit) | 1 bedroom, down duvets, blackout curtains, free WiFi

Exclusive Room (Art Exhibit)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Exclusive Studio, Corner

Exclusive Studio, Corner | 1 bedroom, down duvets, blackout curtains, free WiFi

Exclusive Studio, Corner

9.4 out of 10
Exceptional
(3 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 Single Murphy Bed and 1 Double Bed

View all photos for AX Standard Twin

AX Standard Twin | 1 bedroom, down duvets, blackout curtains, free WiFi

AX Standard Twin

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 2 Single Beds

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includes taxes & fees
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About this property

Hotel AX

Hotel with a bar, 9-minute walk to Helsinki West Terminal
This smoke-free hotel features a bar/lounge, a snack bar/deli and a coffee shop/cafe. WiFi in public areas is free. Other amenities include coffee/tea in a common area, a 24-hour front desk and express check-in.
Hotel AX offers 173 accommodations with coffee/tea makers and a hairdryer. Beds feature down duvets. Televisions come with digital channels.

Bathrooms include a shower with a hydromassage showerhead, and bidets. This Helsinki hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

The breakfast at Hotel AX gets high marks from our customers. During your stay, you're just a quick walk from West Harbour Terminal. Enjoy features like free WiFi in public areas, plus a bar and a coffee shop/cafe. Some of the pet-friendly amenities that this property offers include food and water bowls and an off-lead area.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, locker space and a gift shop
  • Guests have great things to say about the helpful staff and the breakfast
  • Just a 3-minute drive from Helsinki West Terminal and 6 minutes from Stockmann
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls and an off-lead area
Along with a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Multilingual staff, gift shops/newsstands, and a garden are also featured at Hotel AX.

This 3-star Helsinki hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:30 AM to 11:00 AM and at the weekend from 7:30 AM to 11:00 AM.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 11:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 24 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Art gallery
  • Designer stores

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable drinking straws available
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic drinking straws
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Hair dryer
  • Hydromassage showerhead
  • Shower
  • Towels provided

Entertainment

  • 55-inch TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per accommodation, per night
  • Food and water bowls and an off-lead area are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 24 per person
  • Pet fee: EUR 20 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Guests arriving after 1:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property Registration Number 1801261-6
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hotel AX Hotel
Hotel AX Helsinki
Hotel AX Hotel Helsinki

Hotel AX Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 534 out of 795 reviews
Rating 8 - Good. 214 out of 795 reviews
Rating 6 - Okay. 27 out of 795 reviews
Rating 4 - Poor. 6 out of 795 reviews
Rating 2 - Terrible. 14 out of 795 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Rain

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love Arty hotel. Only one thing to be aware of is there isn’t any storage for your clothes. However rooms are lovely
Stayed 4 nights in Aug 2025

10/10 Excellent

Amelie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Interesting hotel away from the tourist core

We had a nice stay in one of the arts rooms. The hotel is quite whimsical and has an amazing breakfast buffet that was included in the fare. We loved the location. It was convenient and had everything we wanted nearby.
Stayed 3 nights in Jul 2025

10/10 Excellent

Margaret

Liked: Amenities
It is a unique, quirky place to stay. Safe area to walk about alone at night
Stayed 4 nights in Jul 2025

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2025

10/10 Excellent

Punit

Stayed 2 nights in Jun 2025

10/10 Excellent

Joshua

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 16 nights in May 2025

10/10 Excellent

Elena

Stayed 1 night in Jun 2025

2/10 Terrible

Anastasia

Business traveller
Disliked: Staff & service
Stay away from this place. “Overbooked” seems to be “normal” for this hotel, then you have to stay with someone else in a room…
Stayed 1 night in May 2025

2/10 Terrible

Anastasia

Business traveller
Disliked: Property conditions & facilities, room comfort
The worst experience ever! Never ever again and strong recommendation for everyone to avoid this place. We had team event. All the rooms was pre-paid, but upon arrival for 3 people there was no place to stay, so one person was redirected to another hotel. 2 other had to stay in one room. Just because “the hotel was overbooked”. Never ever again!!!
Stayed 1 night in May 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unusual Hotel. Art based. No Restaurant. Breakfast available. Snacks, liquor, and a reading book selection. Very helpful and pleasant staff. Rooms are small but modern, clean and interesting, artwise. Guests are encouraged to come down to Lobby area where people congregate and visit.
Stayed 1 night in May 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Little gem

Great hotel close to centre and port ! Clean and unique art style very stylish ! Staff excellent and very helpful.. breakfast was also great
Stayed 3 nights in Apr 2025

10/10 Excellent

Janne

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and pretty new rooms. Will there again
Stayed 1 night in Mar 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Ray

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, a little quirky but comfortable
Stayed 2 nights in Mar 2025

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, comfortable room, excellent breakfast and easy access to local amenities and a nearby tram stop.
Stayed 2 nights in Feb 2025

8/10 Good

Auli

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, lovely bar and hangout area Lacks places to out your stuff, even a small dresser would help. While compact we have stayed here for business twice because of the great art, warm environment and a lobby bar. The location is good depending on what you’re doing in Helsinki, we find it mostly walkable and easy to get around
Stayed 4 nights in Feb 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff. Breakfast was excellent. Art was amazing. LGBT friendly.
Stayed 1 night in Nov 2024

10/10 Excellent

Crystal

Stayed 1 night in Dec 2024

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel.

Had to book a hotel last minute as our car broke down. Found this gem of a hotel, with amazing and really helpful staff. Would happily stay here again.
Stayed 1 night in Dec 2024

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Oren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

The hotel is 20 min walk from center and is right ontop of a tram line so with tram 5 min and 3 min to ferry terminal to Tallin. Its very nice new rooms - can be a bit bigger and with nespresso maker but they are nice, breackfast is huge and good. Lobby is great for working.
Stayed 2 nights in Dec 2024

10/10 Excellent

Paul

Stayed 3 nights in Nov 2024

2/10 Terrible

Elisa

Stayed 5 nights in Nov 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would heartily recommend this hotel to anyone staying in Helsinki. Quirky but very nice, and the breakfast buffet is amazing. I'm afraid it's ruined me for the "continental breakfast" you get at similarly priced hotels in the States!
Stayed 4 nights in Nov 2024