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The Relais Henley

4.0 star property
VIP Access

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Photo gallery for The Relais Henley

Exterior
Superior Room, River View | View from room
Bar (on property)
Deluxe Room | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Front of property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Laundry room

Explore the area

View in a map
Hart Street, Henley-on-Thames, England, RG9 2AR
  • Place, Thames Path
    ‪1 min walk‬
  • Place, Henley Bridge
    ‪2 min walk‬
  • Place, Leander Club
    ‪3 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪37 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Double Room

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Standard Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Classic Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 13 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Family Room

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

Deluxe Room | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Deluxe Room

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, River View

Superior Room, River View | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Superior Room, River View

10.0 out of 10
Exceptional
(1 review)
  • 27 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, River View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Premium Room, River View

7.0 out of 10
Good
(2 reviews)
  • 13 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, Mobility Accessible

Classic Room, Mobility Accessible | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Classic Room, Mobility Accessible

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

The Relais Henley

Tudor hotel with 24-hour front desk and coffee shop/cafe
Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/cafe. WiFi in public areas is free. Other amenities include coffee/tea in a common area, concierge services and dry cleaning.
The Relais Henley offers 40 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. Digital televisions are provided. Bathrooms include a shower, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at The Relais Henley. During your stay, you're just a quick walk from Thames River. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy British cuisine at Clipper Restaurant, a fine-dining restaurant with garden views
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 4-minute walk from Leander Club and 7 minutes on foot from Henley Cricket Club
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The Relais Henley also features tour/ticket assistance, a garden, and coffee/tea in common area.

This 4-star Henley-on-Thames hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:30 AM.
Clipper Restaurant – Overlooking the garden, this fine-dining restaurant specialises in British cuisine and serves breakfast, brunch, lunch and dinner. Reservations are required.
Quarterdeck Bar – On-site bar. Open daily.
Deli – This coffee shop only serves light fare. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: GBP 20 for adults and GBP 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Clipper Restaurant
  • Deli
  • Quarterdeck Bar

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Coworking space

Outdoors

  • Garden
  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • In-room roll-in shower
  • No lift
  • Portable shower seat

More

  • 2 buildings
  • 2 floors
  • Built in 1600
  • Smoke-free property
  • Tudor architecture

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch TV with digital channels
  • IPod dock

Food and drink

  • Champagne service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 30.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 20 for adults and from GBP 10 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Red Lion Henley-on-Thames
Red Lion Hotel Henley-on-Thames
Red Lion Hotel HenleyonThames
Red Lion Hotel
The Relais Henley Hotel
The Relais Henley Henley-on-Thames
The Relais Henley Hotel Henley-on-Thames

The Relais Henley Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 186 out of 259 reviews
Rating 8 - Good. 54 out of 259 reviews
Rating 6 - Okay. 9 out of 259 reviews
Rating 4 - Poor. 7 out of 259 reviews
Rating 2 - Terrible. 3 out of 259 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

6/10 Okay

Jackie

Travelled with partner
Liked: Cleanliness
We booked a room with a river view, but we didn’t get it. My husband’s breakfast took half an hour to come. Wrong breakfast brought the first time. I asked for ham, was told there wasn’t any. Asked someone else and got some. I’d finished my breakfast before his came.
Stayed 1 night in Oct 2025

10/10 Excellent

Charlie

Stayed 1 night in Oct 2025

4/10 Poor

Linda

Stayed 1 night in Oct 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great history, lovely staff, cool place
Stayed 1 night in Sep 2025

8/10 Good

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

j

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No parking available onsite which was rubbish but apart from that all good
Stayed 1 night in Aug 2025

10/10 Excellent

mikkel

Liked: Cleanliness, staff & service, property conditions & facilities
Idyllic and everything you want from a traditional English hotel.
Stayed 1 night in Sep 2025

10/10 Excellent

Claire

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very nice, bed and pillows very comfortable. The staff were very good and service was excellent. I was very disappointed with the breakfast. I was expecting a fresh cooked breakfast, full English or eggs Benedict etc that the on line menu gave. It was a buffet breakfast that was cold and poor quality sausage and bacon.
Stayed 1 night in Sep 2025

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could not fault our stay at the Relais. Super attentive staff, comfortable room, and close to local amenties. Would definitely visit again!
Stayed 1 night in Sep 2025

2/10 Terrible

Amanda

Liked: Cleanliness, room comfort
Disliked: Staff & service

Poor service

Miserable unhelpful staff. Awful breakfast experience- uncleared dirty tables meagre food
Stayed 1 night in Sep 2025

10/10 Excellent

Darren

Stayed 1 night in Sep 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in the middle of Henley. Close to the river and shops. Staff really nice and friendly. Will definitely be back
Stayed 1 night in Sep 2025

10/10 Excellent

Frances

Stayed 1 night in Sep 2025

4/10 Poor

James

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room we were offered should NEVER have been rented. There is an extremely low beam running through the room. You need a ladder to see out of one of the windows, the other one is useless. The hotel has a lift that only services some rooms. The rest of the hotel rooms require navigating several flights of stairs. So if you have heavy luggage, you are in trouble. They do not really have anyone to help you, so you are on your own. When we complained the person on duty said she couldn't do anything about it unless we upgraded to a much more expensive room, which we were forced to do for our own safety. Luckily we found Patrick, who was the only one who understood customer service at the hotel. He upgraded our room without a 2X change in price! I would not recommend this hotel.
Window in ceiling
Dangerous beam. This room should never have been rented.
You have to get a chair to view out this window.
Stayed 2 nights in Sep 2025

6/10 Okay

Isabelle

Stayed 1 night in Sep 2025

10/10 Excellent

Niels

Stayed 1 night in Sep 2025

8/10 Good

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent Breakfast & Dinner superb but the room was very disappointing and not value for money.we had chosen a premium room with a river view, the river view was a very, very tiny dorma window only viewed if your were 6 foot. There was a beam across the access for one side of bed so we had to leave the bathroom light on all night in order not to crack your head.The TV was to the side of bed so impossible to watch this was not a premium room with a river view
Stayed 1 night in Sep 2025

10/10 Excellent

Paul

Stayed 1 night in Aug 2025

10/10 Excellent

Lorraine, Hungerford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel within walking distance to the station and shops. Room was on the small side but comfortable bed and very clean and quiet. Staff were all helpful and very polite. Would definitely stay here again if I needed a hotel for a night.
Stayed 1 night in Aug 2025

10/10 Excellent

Kathleen

Stayed 3 nights in Aug 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Henley-On-Thames Hotel

Great hotel, great people. We were looked after. A really nice stay.
Stayed 2 nights in Aug 2025

6/10 Okay

Rebecca

Stayed 1 night in Aug 2025

4/10 Poor

Julie

Travelled with group
Disliked: Room comfort

Not the best stay

We were in the room I asked not to be in it was tatty looked out on a wall I booked a few months ago so was shocked when given that room The service and general feeling of the whole place has gone down hill
Stayed 1 night in Aug 2025