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Artion City Boutique Hotel

3.0 star property

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Photo gallery for Artion City Boutique Hotel

Exterior
Shower, rainfall showerhead, free toiletries, hair dryer
Restaurant
Hallway
Junior Suite | 1 bedroom, minibar, in-room safe, desk

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Room service
  • Laundry
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
Monis Kardiotissis 40, Heraklion, 712 01
  • Heraklion Town Hall
    ‪7 min walk‬
  • Heraklion Archaeological Museum
    ‪9 min walk‬
  • Heraklion Port
    ‪17 min walk‬
  • Heraklion (HER-Nikos Kazantzakis)
    ‪6 min drive‬

Room options

Lux Suite with Indoor Jacuzzi

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Junior Suite

Junior Suite | 1 bedroom, minibar, in-room safe, desk

Junior Suite

9.6 out of 10
Exceptional
(5 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Lux Suite with Outdoor Jacuzzi

Lux Suite with Outdoor Jacuzzi | 1 bedroom, minibar, in-room safe, desk

Lux Suite with Outdoor Jacuzzi

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Signature Room

Signature Room | 1 bedroom, minibar, in-room safe, desk

Signature Room

9.6 out of 10
Exceptional
(4 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Premium Suite

1 bedroom, minibar, in-room safe, desk

Premium Suite

9.6 out of 10
Exceptional
(5 reviews)
  • 25 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Artion City Boutique Hotel

Hotel with free breakfast, near Heraklion Port
Along with a restaurant, this smoke-free hotel has a snack bar/deli and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and a free shopping centre shuttle are also provided. Other amenities include a business centre, dry cleaning and laundry facilities.
Artion City Boutique Hotel offers 8 air-conditioned accommodations with minibars and espresso makers. LED televisions come with satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

During your stay at Artion City Boutique Hotel, you're just a quick walk from St. Minas Cathedral. Free breakfast, free WiFi in public areas and a free shopping centre shuttle are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • 12 minutes by foot from Heraklion Archaeological Museum and a 3-minute drive from Heraklion Port
  • Free shopping centre shuttle service
Along with a restaurant, there's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. An area shuttle within 0 kilometres is available for a fee. A library, a terrace, and a vending machine are also featured at the business-friendly Artion City Boutique Hotel.

This 3-star Heraklion hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:30 AM to 10:00 AM.
Artion City Boutique Hotel has a restaurant on site.
Room service (during limited hours) is available.

Awards and affiliations

No Boutique Certification – This property has not received an official certification as a Boutique Hotel under the Hellenic Chamber of Hotels' Boutique Hotel certification scheme.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Street parking available
  • Area shuttle (surcharge)
  • Free shopping centre shuttle

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Books
  • Library
  • TV in common areas

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • Business centre
  • Computer station

Outdoors

  • Firepit
  • In a regional park
  • Outdoor furniture
  • Terrace

Accessibility

  • No lift

More

  • 2 floors
  • Built in 2019
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children 1 and younger are not allowed at this property. All guests older than 1 are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, EUR 1.50 per accommodation, per night
  • A tax is imposed by the city: From 1 April to 31 October, EUR 5.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 1127784
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Artion City Hotel Heraklion
Artion City Boutique Hotel Hotel
Artion City Boutique Hotel Heraklion
Artion City Boutique Hotel Hotel Heraklion

Artion City Boutique Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 52 out of 67 reviews
Rating 8 - Good. 10 out of 67 reviews
Rating 6 - Okay. 3 out of 67 reviews
Rating 4 - Poor. 2 out of 67 reviews
Rating 2 - Terrible. 0 out of 67 reviews

10/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff is very caring and always willing to help. The room was modern and very clean. I would not hesitate to stay there again.
Stayed 2 nights in May 2025

10/10 Excellent

betsy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this property. Nice breakfast offered and a comfortable room with a big king bed. The shower and toilet are in two separate closet type areas at the foot of the bed with the sink and vanity between them. A bit weird, but it works. My one complaint with this B&B as well as most of the B&B‘s in Crete was the plastic mattress protector that they use on the mattress. I can never sleep through the night without waking in a soaking sweat when they are used. I would like to suggest quilted fabric mattress protectors for the hotel. Much more upscale and can be laundered easily. It is a bit unfair to pick on this one Hotel regarding this issue because it exists in most of them. This hotel is in a great location and it’s a fun place to stay.
Stayed 1 night in May 2025

4/10 Poor

Tanya

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Didn’t have the best experience… number of issues from day 1, told we’d get some form of compensation but never did. Smaller issues came up throughout the stay which just contributed to the poor experience. Examples - water cut off two days in a row whilst mid shower, had to miss dinner reservations whilst waiting for it to be fixed, AC wasn’t working on day 1, had to ring multiple times to get someone to look at it, they weren’t entirely sure and said the ceiling fan would be enough which I pushed back on, miscommunication between staff - would agree something with one member of staff who wouldn’t pass it on so therefore I was having to call numerous times chasing things up or I would’ve ended up getting called and questioned (late checkout was agreed to a certain time, had a phone call twice during the time we were meant to have our room to ask us when we’re going)
Stayed 7 nights in May 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AC wasn’t working. Pillows are not comfortable but overall a very nice hotel. Staff is very nice.
Stayed 1 night in May 2025

10/10 Excellent

Nenad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, very friendly and helpful staff, easy walking to all city attractions.
Stayed 4 nights in May 2025

10/10 Excellent

Monika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique cute hotel to stay;great energy even hotel rooms were small we loved this place. . Everything about the rooms was out of ordinary;great design and good feeling.Ladies in the Reception were great and very helpful.We loved comfy bed and nice linens.We would love to stay there again!Hotel has good location walkable to restaurants and stores but it is quiet.We could sleep with windows open which was priceless.
Stayed 2 nights in Apr 2025

10/10 Excellent

Costatine, STONEY CREEK

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Great boutique hotel with great staff
Stayed 4 nights in Apr 2025

10/10 Excellent

Malvika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really beautiful property and at a very good location. Made my husband’s birthday special by offering good Cretan wine. Highly recommend this hotel
Stayed 3 nights in Apr 2025

10/10 Excellent

Claire

Liked: Cleanliness, amenities
Artion City Boutique Hôtel is an excellent place to stay. They offer good breakfast, it is very modern and very clean! I highly recommend
Stayed 1 night in Apr 2025

10/10 Excellent

marla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. We had to hot tub room and was pleased once it started working. Very close to everything but far enough away that it was quiet at night time.
Stayed 3 nights in Apr 2025

10/10 Excellent

thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can’t say enough about the staff at this hotel. They were outstanding in every way and made our visit a five star experience..
Stayed 8 nights in Apr 2025

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Nikolaos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Διαμονή στο Ηράκλειο

Εξαιρετικό δωμάτιο, περιποίηση, καθαριότητα, προσωπικό, πρωινό, τοποθεσία, τιμή. Από τα καλύτερα που έχω μείνει
Stayed 1 night in Feb 2025

6/10 Okay

Yiannis

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
The specific booked room was amazing but unfortunately an issue with it didn’t allow us to stay. I must say that the evening duty manager (Stella) went above and beyond, doing everything possible to resolve this matter. She is a real asset to this organization. Congratulations Stella! Thank you so much for your service and efforts.
Stayed 2 nights in Feb 2025

10/10 Excellent

Yiannis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and service as always! Highly recommended!
Stayed 1 night in Feb 2025

10/10 Excellent

Yiannis

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property and service as always!
Stayed 2 nights in Feb 2025

10/10 Excellent

Yiannis

Liked: Cleanliness, staff & service, property conditions & facilities
Once again an amazing property with amazing service and friendly staff! Highly recommended!
Stayed 5 nights in Dec 2024

10/10 Excellent

Irvin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is beautiful. From the outside to the inside, the commun area and the rooms; everything is clean with a simple and elegant vibe to it. The breakfast offered is vast and with a lot of variety, delicious as everything else in Crete. Location wise, it's central and you can walk to the port from there. There are many restaurants around the area that are pure gems. The staff was super friendly and helpful. The downsides were the unstable WiFi. We were told the bottles of water in the mini fridge were complimentary and would be replenish daily but they were not, maybe they just forgot. And the handle of the bathroom door kept falling off. All minor inconveniences that did not really affect us for the short time we stayed. Overall, recommended.
Stayed 2 nights in Oct 2024

10/10 Excellent

Yiannis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice place! Only issue the parking.
Stayed 1 night in Nov 2024

8/10 Good

lisa

Liked: Cleanliness, amenities, property conditions & facilities
My room was fabulous other than a cold shower in the morning. The staff was not very helpful with where things were located in the area and modes of transportation.
Stayed 2 nights in Oct 2024

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel.

We arrived early and our room was not ready so we dropped off our luggage. It was busy so we were told to come back at 3om to check in. Unfortunately there wasn't a city map available but the staff guided us to the main church as a starting point. We were able to navigate from there easily enough.
Stayed 1 night in Oct 2024

10/10 Excellent

Jeffrey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic gem of a hotel in a neighborhood that seems to be gentrifying. The rooms were extremely comfortable and clean. It appears to be a young hip place to stay but also is popular among older travelers. The neighborhood is covered in graffiti but it seemed safe when we walked around at night. Close to the old town with many great restaurants within walking distance. Would definitely stay here again. Parking is a challenge but easy with patience.
Stayed 1 night in Oct 2024

10/10 Excellent

Michelle A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

Wonderful stay, couldn’t say enough good things. Location is good, close to many restaurants, sites and the bus. We took bus 6 from airport to Agios Minas (catherdral) and walked less than 5 minutes to hotel. Staff very helpful and friendly. A big thank you to Stella, she was wonderful. Breakfast is plentiful, lots of options. The room was comfortable, the AC was quiet and worked well. Highly recommend this hotel.
Stayed 3 nights in Sep 2024

10/10 Excellent

CHARLES

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel had a fresh feel to it and was extremely comfortable after a long flight. The only issues were parking, but we did find a lot a few blocks away and also the flight of stairs up to our room, a little more than we were used to especially with luggage. Otherwise a really good find and we shall use it again.
Stayed 1 night in Oct 2024

10/10 Excellent

K K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024