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Veneziano Boutique Hotel

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Lounge
Point of interest
Front of property – evening/night
Family Suite (Maisonette) | In-room dining
Family Suite (Maisonette) | Private kitchenette | Fridge, espresso maker, electric kettle, cookware/dishes/utensils

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Room service
  • Housekeeping
  • Kitchen

Explore the area

View in a map
N.Kazantzaki 1, Heraklion, 71202
  • Place, Heraklion Loggia
    ‪3 min walk‬
  • Place, Heraklion Archaeological Museum
    ‪7 min walk‬
  • Place, Heraklion Port
    ‪17 min walk‬
  • Airport, Heraklion (HER-Nikos Kazantzakis)
    ‪10 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room | Frette Italian sheets, premium bedding, in-room safe

Superior Double Room

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Double Room, City View

Superior Double Room, City View | Frette Italian sheets, premium bedding, in-room safe

Superior Double Room, City View

  • City view
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Room, City View (Maisonette)

Superior Room, City View (Maisonette) | Frette Italian sheets, premium bedding, in-room safe

Superior Room, City View (Maisonette)

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Suite (Maisonette)

Family Suite (Maisonette) | Private kitchenette | Fridge, espresso maker, electric kettle, cookware/dishes/utensils

Family Suite (Maisonette)

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Senior Suite

Senior Suite | Frette Italian sheets, premium bedding, in-room safe

Senior Suite

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Junior Suite

Junior Suite | Frette Italian sheets, premium bedding, in-room safe

Junior Suite

  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Veneziano Boutique Hotel

Along with a snack bar/deli, this guesthouse has a coffee shop/cafe and concierge services. WiFi in public areas is free. Other amenities include tour/ticket assistance and wedding services.
Veneziano Boutique Hotel offers 6 air-conditioned accommodations with espresso makers and a safe. Each accommodation is individually furnished and decorated. Beds feature Frette Italian sheets and premium bedding. Flat-screen televisions come with digital channels. Accommodation at this 4-star guest house has kitchenettes with fridges and kitchenware and utensils. Bathrooms include a shower, bathrobes, complimentary toiletries and hairdryers.

This Heraklion guest house provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

During your stay at Veneziano Boutique Hotel, you're just a quick walk from Heraklion Archaeological Museum. Enjoy features like free WiFi in public areas, plus a coffee shop/cafe and a snack bar/deli.
  • Free WiFi
  • Enjoy a bite to eat at the coffee shop/cafe
  • Buffet breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Just a 3-minute walk from Morosini Fountain and 4 minutes on foot from Heraklion Loggia
There's a coffee shop/cafe on site, as well as a snack bar/deli. WiFi is free in public spaces. Veneziano Boutique Hotel also features tour/ticket assistance, concierge services, and room service (during limited hours).

Smoking is allowed in designated areas at this 4-star Heraklion guest house.

For a fee, guests can enjoy a buffet breakfast daily from 8:30 AM to 10:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking; discounts available

Food and drink

  • Daily buffet breakfast available 8:30 AM to 10:30 AM for a fee: EUR 23 per person
  • A coffee shop/cafe
  • Snack bar/deli

Family friendly

  • In-room cot
  • In-room kitchenette
  • In-room refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • On the boardwalk/promenade
  • On the waterfront

Accessibility

  • No lift

More

  • 1 floor
  • 2 buildings
  • Built in 1730
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Free cot
  • Frette Italian sheets

Bathroom

  • 8 private bathrooms
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Kitchenette
  • Limited room service
  • Refrigerator
  • Wet bar

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 3:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, EUR 0.50 per accommodation, per night
  • A tax is imposed by the city: From 1 April to 31 October, EUR 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 23 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property is professionally cleaned
The front desk at this property is open daily from 7:30 AM - 3:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Veneziano Boutique Hotel Heraklion
Veneziano Boutique Heraklion
Veneziano Boutique
Veneziano Boutique Heraklion
Veneziano Boutique Hotel Heraklion
Veneziano Boutique Hotel Guesthouse
Veneziano Boutique Hotel Guesthouse Heraklion

Veneziano Boutique Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 102 out of 142 reviews
Rating 8 - Good. 29 out of 142 reviews
Rating 6 - Okay. 3 out of 142 reviews
Rating 4 - Poor. 3 out of 142 reviews
Rating 2 - Terrible. 5 out of 142 reviews

9.4/10

Cleanliness

9.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Marina

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very cute and comfortable place in a great location.
Verified

10/10 Excellent

Yoram

Liked: Cleanliness, room comfort, communication

A great stay in a very good location!!!

We absolutely loved our time at this hotel and we would stay here again for sure!!!
Stayed 2 nights in Jul 2023
Verified

10/10 Excellent

Chris

Liked: Cleanliness, room comfort, communication
Right in the heart of downtown Heraklion, this cosy hotel is a short walk from all the shops, restaurants and attractions. The room was modern and clean with breakfast included and was close to everything.
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities, communication
Great location near Morosini fountain. Room was nicely appointed and the building is very cool. Friendly and helpful staff.
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Mike

Liked: Cleanliness, room comfort, communication

A good find.

We’ll-located, excellent value for money, friendly service.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Andreas

Liked: Cleanliness, room comfort, communication

Stayed here for a short stay. Recomend it.

The staff was amazing and helpful. The location was perfect, super close to everything. Would recomend for a short stay i heraklion. The hotel was so so soooo cozy. The breakfast should improve though.
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Josefine

Liked: Cleanliness, room comfort, communication

Absolutely great!

Had a great experience. Really nice staff and the location of the hotel were absolutely perfect. Couldn’t recommend this enough.
Stayed 6 nights in Aug 2022
Verified

10/10 Excellent

Geraldine

Liked: Cleanliness, room comfort, communication

Small gem well located!

Great hotel, cute maisonette, amazing location surrounded by so many fabulous restaurants, shops and even the harbour is close (10 min walk max). Many bus stops around to go to Knossos, and beaches. Breakfast was great, staff super nice. Bathroom is small but it serves its purpose :). Would come back without hesitation😍
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Sébastien

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice property! Perfect location. Super clean. The staff was very nice and helpful. The only problem is there is not a lot of parking options around if you have a car. Would definitely go back.
Stayed 2 nights in Oct 2022
Verified

8/10 Good

Hong

Liked: Cleanliness, communication
The stuffs are very nice, response to message quickly. The location is very good, close to all attractions in the city. The only concern is that I smell mold in the bed and towels, it is a nice small hotel, but I don’t think it is 4 stars.
Stayed 4 nights in Jul 2022
Verified

8/10 Good

Thais

Liked: Cleanliness, room comfort, communication

A pleasant stay

We had a very pleasant stay at this hotel, we had the very spacious maisonette. Amenities were available, we had hot drinksand also complimentary water throughput our stay. The breakfast was a highlight, lovely fresh, local food, whilst sitting in the beautiful patio. The downside was the tiny bathroom where the showerscreen didnt really stop the water spilling every.
Stayed 2 nights in Jun 2023
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, amenities, property conditions & facilities, communication
We really enjoyed the Veneziano Boutique Hotel. We stayed in the maisonette, which was a funky, two-level suite (steep stairs - not recommended for anyone with mobility issues). The air conditioning worked well and it was a comfortable space. The staff were very friendly and helpful. The breakfast was really delicious and eaten in a lovely courtyard. All the great restaurants and museums were within walking distance. We would definitely stay here again.
Stayed 3 nights in Jul 2022
Verified

10/10 Excellent

kimberly

Liked: Cleanliness, property conditions & facilities, communication
Beautiful courtyard Room had wonderful character Friendly and helpful staff Shower was missing one glass wall / door so was not enclosed so water was able to get all over floor.
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Aidan

Liked: Cleanliness, room comfort, communication

Hospitable Heraklion

The location is incredible to access the centre of Heraklion and buzzing night life within a very short walk. We arrived late which and had no problem to access our room with the key in the lock box. We were exceptionally lucky with parking and found a space in front of the property - looking at the local parking I think we were one in 1000 to find this though! The hosts are incredibly helpful and hospitable, we had a lovely stay!
Stayed 1 night in Sep 2022
Verified

8/10 Good

Anca

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice accommodation in the centre of Heraklion. We had a room on the 1st floor which is not suitable for guests arriving with suitcases as there is no elevator and quite high stairs. The rooms are not well isolated so you can hear when other people talk in the next rooms. Did not manage to get a proper sleep due to the noise made by the other guests so for this reason I would not recommend it.
Stayed 1 night in Jul 2022
Verified

2/10 Terrible

Jessica Kay

Liked: Cleanliness, amenities, property conditions & facilities, communication
It took me 15 mins to get the Masonette door open because the lock is screwed up. Very loud upstairs people, scooters zooming by all hours of the night. Loud music. No parking walked 5 blocks for parking
Stayed 1 night in Oct 2022
Verified

6/10 Okay

Karthika

Liked: Cleanliness
The room itself was great, only thing is could have had an extra bottle of shower gel. However the main issue was the door, the key needs to be inserted at a specific angle and turned very specifically. If not, you risk being locked out & waiting for help. Thankfully we only stayed one night. This is not a new thing, previous reviews have mentioned as well. No 24/7 reception in case u go out and get locked out. Emergency number available but we were asked "what did you do to the door". Anyway, if this is an issue for you, please find alternate hotels to stay in
Verified

4/10 Poor

Jennifer

Disliked: Cleanliness, amenities, property conditions & facilities
We were really disappointed in most everything about this hotel - it was not at all what was advertised and we felt completely overpriced for what we got. The room was old and generally tired and grubby. The downstairs comprised of a space with two armchairs with dirty fabric, and a kitchenette and bathroom. Tea/coffee supplies were not replenished and once we’d used the cups on day 1 we had no way to clean them and those too were not replaced. The bathroom is tiny and shower had mould in it. In the room there is only one small mirror in the bathroom so it’s not easy to get dressed up nicely for an evening out. Upstairs the bedroom is too small for two bedside tables so one person has to put their belongings on the floor between the bed and the wall. Housekeeping dropped off new towels when we asked but aside from that there was no housekeeping service. After 3pm we had no access to the courtyard area because the reception closes at 3pm. All of above is ok if you’re paying 2 star prices but the hotel was expensive and very overpriced for what we got. Would not recommend at all.
Stayed 3 nights in Jun 2023
Verified

2/10 Terrible

Grant

Disliked: Cleanliness, room comfort, communication

Avoid this hotel, no hospitality here, just greed.

I was locked out of this hotel and then charged for the hotel! I booked this hotel through hotels.com and arrived at approximately 11pm on my first visit to Crete. The hotel was pitch black and this was confusing because check in was supposed to be open until midnight so i thought the hotel was closed. A few days later I noticed I had been charged for that night when I did not stay there. When I went back through Heraklion I visited the hotel and spoke with the staff ( who were very nice) but the owners would not correct the situation indicating that I had not called the emergency number outside the building and so they had no responsibility to me. The room was ready and I should have called the emergency line. I told them I thought the hotel was closed and that I did not have an emergency.... only a closed check-in. They left me at night in a strange city to find another hotel and then charged me for it. The owner/manager is a terrible policy slave who simply hides behind the fine print and has forgotten the spirit of hospitality. This owner could have easily remedied this and done the right thing but was simply greedy and id not care because he had my money already.
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Martin

Liked: Cleanliness, amenities, property conditions & facilities, communication
Herzliche Begrüßung mit Willkommensgetränk durch freundliches Personal. Atmosphäre eines alten Gebäudes mit Innenhof, in dem es auch das Frühstück gab. Schöne Lage nur wenige hundert Meter vom Löwenbrunnen und den Geschäften der Innenstadt.
Stayed 2 nights in Apr 2023
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, room comfort, communication
Excellent hôtel, chambre très grande et confortable. Emplacement idéal. Bon rapport qualité prix. Gentillesse du personnel.
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

VINCENT

Liked: Cleanliness, amenities, property conditions & facilities, communication
Hôtel très bien situé à 10 mètres des rues piétonnes du centre ville. Le personnel est agréable et disponible. La chambre était très propre malgré une fuite dans la douche. Je recommande vivement cet établissement!
Verified

10/10 Excellent

Jacques

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellente location dans la vielle ville. On peut garer la voiture à moins de 5 minutes de marche. Le petit déjeuner est extraordinaire.
Stayed 2 nights in Sep 2022
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Room comfort

Kein Boutiquehotel und daher viel zu teuer

Wir buchten dieses (Boutique)-Hotel, weil wir uns eine ansprechende und komfortable Einrichtung der Suite erwarteten. Vor Ort fanden wir jedoch zwei sehr einfach eingerichtete Zimmer vor, die optisch und vom Komfort her eine Enttäuschung waren. Die Handtücher und Bademäntel hatten ihre beste Zeit schon lange hinter sich, wobei auch der hygienische Zustand aufgrund einiger Flecken fragwürdig war. Das Frühstück fanden wir ausreichend gut. Das Personal war sehr freundlich und zuvorkommend. Preis und Ausstattung der Räume passen nicht zueinander und der Begriff Boutiquehotel ebenso wenig. Für diesen Preis hätten wir in einen deutlich besseren Hotel übernachten können. Und sind die vielen positiven Bewertungen ein Rätsel!
2. Raum
2. Raum
Schlafzimmer
Dusche
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Sindy

Liked: Cleanliness, amenities, property conditions & facilities, communication
Henkilökunta oli todella avulias, hyvien kulkuyhteyksien lähellä sijainti. Telkkari ei toiminut kunnolla, mutta muuten kiva kokemus:)
Stayed 1 night in Aug 2022