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Comfort Hotel Hiroshima Otemachi

3.0 star property

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Photo gallery for Comfort Hotel Hiroshima Otemachi

Exterior
Standard Twin Room, 2 Single Beds, Non Smoking | Desk, blackout curtains, soundproofing, free WiFi
Property amenity
Check-in/check-out kiosk
Property amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Free WiFi

Explore the area

View in a map
3-7-9 Ote-machi, Naka-ku, Hiroshima, Hiroshima-ken, 730-0051
  • Hiroshima Peace Memorial Park
    ‪6 min walk‬
  • Hiroshima Peace Memorial Museum
    ‪6 min walk‬
  • Atomic Bomb Dome
    ‪13 min walk‬
  • Hiroshima (HIJ)
    ‪54 min drive‬

Room options

View all photos for Standard Twin Room, 2 Single Beds, Non Smoking

Standard Twin Room, 2 Single Beds, Non Smoking | Desk, blackout curtains, soundproofing, free WiFi

Standard Twin Room, 2 Single Beds, Non Smoking

8.4 out of 10
Very good
(26 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Room, 1 Queen Bed, Non Smoking (Compact)

Room, 1 Queen Bed, Non Smoking (Compact) | Desk, blackout curtains, soundproofing, free WiFi

Room, 1 Queen Bed, Non Smoking (Compact)

8.4 out of 10
Very good
(41 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, Non Smoking (Compact)

Twin Room, Non Smoking (Compact) | Desk, blackout curtains, soundproofing, free WiFi

Twin Room, Non Smoking (Compact)

8.6 out of 10
Excellent
(12 reviews)
  • 13 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Economy Double Room, Non Smoking

Economy Double Room, Non Smoking | Desk, blackout curtains, soundproofing, free WiFi

Economy Double Room, Non Smoking

8.2 out of 10
Very good
(30 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

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Exterior

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  • Breakfast available
4.1 out of 5, Very good, 1,141 reviews
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31 Aug - 1 Sept
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About this property

Comfort Hotel Hiroshima Otemachi

Hotel with free breakfast, near Hiroshima Museum of Art
This smoke-free hotel features self parking, dry cleaning and laundry facilities. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour front desk, a computer station and a front desk safe.
Comfort Hotel Hiroshima Otemachi offers 258 accommodations with coffee/tea makers and complimentary slippers. Flat-screen televisions come with digital channels and pay-per-view films.

Bathrooms include a combined bath/shower unit, toilets with an electronic bidet and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the free breakfast at Comfort Hotel Hiroshima Otemachi. During your stay, you're just a quick walk from Shirakami Shrine. Free WiFi in public areas, dry cleaning service and self-parking (surcharge) are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Amenities include a front desk safe, locker space and a computer
  • On-site recreation includes bicycles to rent
  • Guests have great things to say about the helpful staff and the breakfast
  • 15 minutes by foot from Hiroshima Museum of Art and a 2-minute drive from Hiroshima Green Arena
Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. Comfort Hotel Hiroshima Otemachi also features a vending machine, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available.

This 3-star Hiroshima hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (JPY 1,300 per night)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Bicycle rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 12 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: JPY 1300 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 12 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Hiroshima Otemachi
Comfort Hotel Hiroshima
Comfort Hotel Hiroshima Otemachi
Comfort Hotel Otemachi
Comfort Hotel Otemachi Hiroshima
Comfort Otemachi
Otemachi Hotel
Comfort Inn Hiroshima
Comfort Hotel Hiroshima
Comfort Hiroshima Otemachi
Comfort Hotel Hiroshima Otemachi Hotel
Comfort Hotel Hiroshima Otemachi Hiroshima
Comfort Hotel Hiroshima Otemachi Hotel Hiroshima

Comfort Hotel Hiroshima Otemachi Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 303 out of 680 reviews
Rating 8 - Good. 269 out of 680 reviews
Rating 6 - Okay. 86 out of 680 reviews
Rating 4 - Poor. 15 out of 680 reviews
Rating 2 - Terrible. 7 out of 680 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

William

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

MARK

Stayed 1 night in May 2025

8/10 Good

Kathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area and easy to get to transport
Stayed 2 nights in May 2025

10/10 Excellent

Darren, Lake Tyers Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great, if only slightly hard to step into the tub :). Staff were great, very helpful. I forwarded my luggage from previous hotel and the staff helped track it down for me. Complimentary breakfast was very handy :) Would happily stay there again!
Stayed 5 nights in May 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Typical Japanese hotel where the focus is always on the customer. Never found a complaint with any service in Japan. It is shame the rest of the world did not follow the Japanese way of service.
Stayed 1 night in May 2025

8/10 Good

kyle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very close to the Peace Memorial park. Was a less busy quiet area and close to the train station, there were food option nearby. Our room was very small but served its purpose, bathroom very small. Friendly staff and breakfast buffet was good, saved time and money so didn't have to search for breakfast.
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean and functionable. The street cars run in front of the hotel, which is convenient but very noisy. They do stop at some point in the late evening. The city has more police, ambulance, and fire sirens than any other city we have been to.
Stayed 3 nights in May 2025

8/10 Good

Luca Giuseppe

Liked: Cleanliness, staff & service, property conditions & facilities
Buon hotel vicino al peace memorial park
Stayed 2 nights in Apr 2025

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness
We stayed here one night after catching the ferry from Kagoshima. The room was standard but very comfortable. The amenities are mostly not accessible currently due to renovations but we had a big breakfast which was ¥3000 each. We ended up ordering uber eats for dinner. The check in attendant tried to sell me 3 different upgrades, ¥20000 for upgrade to top floor ,¥25000 for upgrade to top floor with breakfast included and ¥2000 extra for a separate shower and bath, I just wanted to check in and relax!
Stayed 1 night in Apr 2025

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to various tourist destinations, accessible by bus/tram, great free breakfast, but rooms are quite small
Stayed 3 nights in Apr 2025

10/10 Excellent

Chantel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this hotel for 2 nights. The room was small but worked fine for a family of 4. We were worried the beds were going to be too small to sleep comfortably but they were an XL twin and comfortably slept an adult and child in each bed. This hotel was close to dining options, was in a safe area and the best part it was in walking distance to the Peace Museum. Also was right on the streetcar line which made getting to the train station easy. Hiroshima is a beautiful city.
Stayed 2 nights in Apr 2025

8/10 Good

Donican

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and free breakfast was great. Soundproofing of rooms could be better though, especially since there was one night where noisy foreign guests were talking loudly in the hallways for long periods.
Stayed 2 nights in Apr 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

2/10 Terrible

Irene, Honolulu

Travelled with family
Disliked: Staff & service, amenities
Strictly a place to stay at a decent rate that includes hot breakfasts is great though the rooms are extremely small. Staff will not assist you whatsoever with your luggage, calling taxis or any other requests. There are shops and restaurants nearby along with being right along the train lines.
Stayed 5 nights in Apr 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and helpful staff, rooms are small, great selection for the included breakfast.
Stayed 2 nights in Apr 2025

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in, amazing complimentary breakfast, close to Chuden-Mae streetcar stop about 20 minutes from Hiroshima station. Also a ten minute walk from the peace park. Great location. Very quiet.
Stayed 2 nights in Apr 2025

10/10 Excellent

Stacey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone on staff were exceptionally friendly and helpful! Location was perfect.
Stayed 2 nights in Apr 2025

10/10 Excellent

Lorinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A delicious breakfast was included, coin laundry available, the staff were excellent and helpful. Highly recommend!
Stayed 2 nights in Apr 2025

10/10 Excellent

Glen

Stayed 3 nights in Apr 2025

8/10 Good

Travis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is situated in a great location for seeing the sites-particularly, The Memorial Peace Park and Museum. Lots of transport and meal options within walking distance and convenience store next door for lunch and dinner options. Whilst being an older hotel,the staff make it memorable and its definitely clean and tiny with good facilities. Would definitely recommend staying.
Stayed 3 nights in Apr 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfort in name and experience

My wife and I enjoyed our stay. The staff are friendly and helpful, the cafe and library area is a nice place to rest a while and the luggage lockers near reception are really convenient.
Stayed 1 night in Apr 2025

8/10 Good

Natalie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

MaryLou

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Anitza

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property has a good complimentary breakfast. I appreciate that staff assigned seats during busy breakfast hours. Hotel offers good luggage storage. Convenient location to main areas such a Hodontori street and Peace Park.
Stayed 2 nights in Apr 2025