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Comfort Hotel Hiroshima Otemachi

3.0 star property

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Photo gallery for Comfort Hotel Hiroshima Otemachi

Exterior
Standard Twin Room, 2 Single Beds, Non Smoking | Desk, blackout curtains, soundproofing, free WiFi
Dining
Exterior
Miscellaneous

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Free WiFi

Explore the area

Map
3-7-9 Ote-machi, Naka-ku, Hiroshima, Hiroshima-ken, 730-0051
  • Hiroshima Peace Memorial Park
    ‪6 min walk‬
  • Hiroshima Peace Memorial Museum
    ‪6 min walk‬
  • Atomic Bomb Dome
    ‪13 min walk‬
  • Hiroshima (HIJ)
    ‪54 min drive‬

Room options

View all photos for Standard Twin Room, 2 Single Beds, Non Smoking

Standard Twin Room, 2 Single Beds, Non Smoking | Desk, blackout curtains, soundproofing, free WiFi

Standard Twin Room, 2 Single Beds, Non Smoking

8.6 out of 10
Excellent
(25 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Room, 1 Queen Bed, Non Smoking (Compact)

Room, 1 Queen Bed, Non Smoking (Compact) | Desk, blackout curtains, soundproofing, free WiFi

Room, 1 Queen Bed, Non Smoking (Compact)

8.4 out of 10
Very good
(39 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, Non Smoking (Compact)

Twin Room, Non Smoking (Compact) | Desk, blackout curtains, soundproofing, free WiFi

Twin Room, Non Smoking (Compact)

9.0 out of 10
Wonderful
(9 reviews)
  • 13 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Economy Double Room, Non Smoking

Economy Double Room, Non Smoking | Desk, blackout curtains, soundproofing, free WiFi

Economy Double Room, Non Smoking

8.6 out of 10
Excellent
(19 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Comfort Hotel Hiroshima Otemachi

Hotel with free breakfast, near Hiroshima Museum of Art
This smoke-free hotel features self parking, dry cleaning and laundry facilities. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour front desk, a computer station and a front desk safe.
Comfort Hotel Hiroshima Otemachi offers 258 accommodations with coffee/tea makers and complimentary slippers. Flat-screen televisions come with digital channels and pay-per-view films.

Bathrooms include a combined bath/shower unit, toilets with an electronic bidet and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the free breakfast at Comfort Hotel Hiroshima Otemachi. During your stay, you're just a quick walk from Shirakami Shrine. Free WiFi in public areas, dry cleaning service and self-parking (surcharge) are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Amenities include a front desk safe, locker space and a computer
  • On-site recreation includes bicycles to rent
  • Guests have great things to say about the breakfast and the helpful staff
  • 15 minutes by foot from Hiroshima Museum of Art and a 2-minute drive from Hiroshima Green Arena
Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. Comfort Hotel Hiroshima Otemachi also features a vending machine, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available.

This 3-star Hiroshima hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (JPY 1,300 per night)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Bicycle rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 12 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: JPY 1300 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 12 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Hiroshima Otemachi
Comfort Hotel Hiroshima
Comfort Hotel Hiroshima Otemachi
Comfort Hotel Otemachi
Comfort Hotel Otemachi Hiroshima
Comfort Otemachi
Otemachi Hotel
Comfort Inn Hiroshima
Comfort Hotel Hiroshima
Comfort Hiroshima Otemachi
Comfort Hotel Hiroshima Otemachi Hotel
Comfort Hotel Hiroshima Otemachi Hiroshima
Comfort Hotel Hiroshima Otemachi Hotel Hiroshima

Comfort Hotel Hiroshima Otemachi Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 281 out of 637 reviews
Rating 8 - Good. 255 out of 637 reviews
Rating 6 - Okay. 83 out of 637 reviews
Rating 4 - Poor. 12 out of 637 reviews
Rating 2 - Terrible. 6 out of 637 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Anitza

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property has a good complimentary breakfast. I appreciate that staff assigned seats during busy breakfast hours. Hotel offers good luggage storage. Convenient location to main areas such a Hodontori street and Peace Park.
Stayed 2 nights in Apr 2025

10/10 Excellent

dave

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located within 5 mins walking distance to Chuden-Mae street car station. 10 minutes walking to the Hiroshima Peace Memorial Museum. Many local dining options and a Family Mart next door. Friendly staff, morning breakfast provided. Again, great location
Stayed 2 nights in Mar 2025

8/10 Good

Etsuko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel only 8 minutes walk from the peace park with everything you will want to see like the museum, eternal flame and the atomic dome. Also you can get the boat to miyajima next to the dome and a little further to the castle. Just a 5 minute uber ride to the eating and drinking area (£5:50) and about the same to the bus/train station where the airport limousine drops you off. Bit of a detailed review, but everything I want to now when looking for a hotel.
Stayed 3 nights in Mar 2025

10/10 Excellent

Ward, Calgary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located near Peace Memorial Park and a short bus ride to Hiroshima Station.
Stayed 1 night in Apr 2025

8/10 Good

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
N/a
Stayed 2 nights in Mar 2025

10/10 Excellent

Nick

Travelled with partner
Liked: Amenities
Close to streetcar station (Chuden-Mae) and museums are walking distance. I will recommend this place anytime.
Stayed 1 night in Mar 2025

10/10 Excellent

Ajit

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Clean place
Stayed 3 nights in Mar 2025

6/10 Okay

Wesley

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was on the smaller side and the bed was uncomfortable. The pillows were especially uncomfortable being rock hard and the AC did not work, only pushing out heat. The biggest issue however was the other guests on our floor being super loud and running down the halls at times, the rooms are not very sound proof. This is no fault of the hotel itself though as the staff were very pleasant and accommodating. The rating is mostly due to the comfortability but it’s a cheap place to stay and the location is pretty good.
Stayed 2 nights in Mar 2025

6/10 Okay

Kristy

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Good location and what can be expected of a budget hotel. The breakfast was subpar, compared to other hotel breakfasts I’ve had in Hiroshima. After the 2nd day, I just skipped it. The room carpet was soiled, over due for a deep cleaning. The bed was okay, kind of comfortable, the pillows were a thin foam, not as comfortable. The rest of the room was good and bathroom was useful. The coin laundry was helpful. I would probably search for another option when returning to Hiroshima unless they cleaned the carpets and switched up the breakfast.
Stayed 6 nights in Mar 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel at a reasonable price.

Very nice hotel at a reasonable price with a basic breakfast included. We had a corner room which was large by Japanese standards. The hotel is well located yet quiet at night. My only criticism is that the pillows were very hard and uncomfortable.
Stayed 1 night in Mar 2025

10/10 Excellent

Ka Yue Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Lauren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff very helpful. Rooms very small for people who are travelling, quite hard to have room to open our suitcases but overall good facilities and good experience.
Stayed 2 nights in Feb 2025

8/10 Good

Shiho

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The laundry basket is something that you can't find in a hotel laundry room so easily. The free breakfast was excellent!
Stayed 2 nights in Jan 2025

10/10 Excellent

Beatriz

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and enjoyed breakfast options. Would stay again
Stayed 2 nights in Jan 2025

6/10 Okay

Meghan

Travelled with family
Liked: Staff & service
Affordable and central location. The breakfast was great. Hotel is slightly dated and has a strange odour.
Stayed 3 nights in Dec 2024

8/10 Good

Louis

Liked: Cleanliness, staff & service, property conditions & facilities
An excellent three star property close to all the major attractions
Stayed 3 nights in Dec 2024

10/10 Excellent

Stephanie

Stayed 2 nights in Dec 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. Good service. Okay breakfast.
Stayed 4 nights in Dec 2024

10/10 Excellent

Elzbieta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place. Great breakfast
Stayed 4 nights in Dec 2024

10/10 Excellent

Dave

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in Hiroshima, very easy to get to from Hiroshima station, on either the tram or the bus. Staff were really friendly and helpful. Breakfast choices are good. Very close to Peace Park, and in walking distance to the main things to see in Hiroshima.
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast, very helpful and nice staff
Stayed 2 nights in Nov 2024

10/10 Excellent

mustafa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good sleep in the middle of Hiroshima

Great welcoming staff. Very respectful. Clean hotel. Very calm environment.
Stayed 3 nights in Nov 2024

8/10 Good

Byron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice breakfast and walking distance to Peace Park

Very convenient location close to the Peace Park, about a 10 minute walk. Nice shops nearby to walk to. Rooms are fairly small and not roomy. Nice free hot breakfast is included.
Stayed 2 nights in Nov 2024