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Grand Hyatt Hong Kong

5.0 star property

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Photo gallery for Grand Hyatt Hong Kong

Executive lounge
Lobby
Exterior
Terrace/patio
3 bars/lounges, swim-up bar, poolside bar

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
1 Harbour Road, Hong Kong
  • Place, Central Plaza
    ‪2 min walk‬
  • Place, Hong Kong Convention and Exhibition Centre
    ‪3 min walk‬
  • Place, Victoria Harbour
    ‪5 min walk‬
  • Airport, Hong Kong (HKG-Hong Kong Intl.)
    ‪32 min drive‬

Room options

View all photos for Club Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Club Room, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • Garden view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Club Room, 2 Single Beds

9.0 out of 10
Wonderful
(4 reviews)
  • Garden view
  • 40 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 1 King Bed, Harbour View

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Harbour View

9.4 out of 10
Exceptional
(31 reviews)
  • Harbour view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed

9.8 out of 10
Exceptional
(29 reviews)
  • Garden view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds, Harbour View

Premium bedding, minibar, in-room safe, desk

Room, 2 Single Beds, Harbour View

9.2 out of 10
Wonderful
(14 reviews)
  • Harbour view
  • 40 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Room, 2 Single Beds

9.8 out of 10
Exceptional
(6 reviews)
  • Garden view
  • 40 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, Harbour View (Deluxe)

Deluxe Room, 1 King Bed, Harbour View (Deluxe) | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Harbour View (Deluxe)

9.6 out of 10
Exceptional
(7 reviews)
  • Harbour view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed

Grand Suite, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Grand Suite, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • Harbour view
  • 65 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | Premium bedding, minibar, in-room safe, desk

Executive Suite

  • Harbour view
  • 65 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(7 reviews)
  • City view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Harbour View

Premium bedding, minibar, in-room safe, desk

Club Room, 1 King Bed, Harbour View

9.6 out of 10
Exceptional
(5 reviews)
  • Harbour view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Ambassador)

Suite, 1 King Bed (Ambassador) | Living area | 55-inch flat-screen TV with satellite channels, Smart TV

Suite, 1 King Bed (Ambassador)

  • Harbour view
  • 110 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Terrace, Harbour View (Plateau)

Room, 1 King Bed, Terrace, Harbour View (Plateau) | Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Terrace, Harbour View (Plateau)

9.0 out of 10
Wonderful
(2 reviews)
  • Harbour view
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Harbour View (Plateau)

Room, 1 King Bed, Harbour View (Plateau) | Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Harbour View (Plateau)

10.0 out of 10
Exceptional
(2 reviews)
  • Harbour view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Victoria)

Suite (Victoria) | Premium bedding, minibar, in-room safe, desk

Suite (Victoria)

9.0 out of 10
Wonderful
(2 reviews)
  • Harbour view
  • 90 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Single Beds (Harbour View)

Premium bedding, minibar, in-room safe, desk

Club Room, 2 Single Beds (Harbour View)

  • Harbour view
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

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About this property

Grand Hyatt Hong Kong

Along with 9 restaurants, this hotel has a full-service spa and an outdoor pool. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour fitness centre and a poolside bar.
Grand Hyatt Hong Kong offers 542 accommodations with minibars and a safe. Beds feature premium bedding. A pillow menu is available. 55-inch Smart televisions come with satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and complimentary toiletries.

This Hong Kong Island hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

Children aged under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Plateau Spa has 13 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Grand Hyatt Hong Kong. During your stay, you'll be connected to the convention centre and just a quick walk from Victoria Harbour. You'll find features such as free WiFi in public areas, plus 9 restaurants and 2 bars.
  • Free WiFi
  • Enjoy Chinese cuisine at One Harbour Road, one of the property's 9 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Indulge with hydrotherapy, massages or reflexology at Plateau Spa
  • Services include babysitting, a lifeguard on-site and dry cleaning/laundry
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Just a 4-minute walk from Hong Kong Convention and Exhibition Centre and 9 minutes on foot from Victoria Harbour
  • Airport shuttle service available for a fee
Grand Hyatt Hong Kong offers its guests a full-service spa, an outdoor pool, and a sauna. There are 9 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

Business amenities include a business centre, 21 meeting rooms, and limo/town car service. Event space at this hotel measures 12766 square feet (1186 square metres) and includes conference space. A children's pool, a 24-hour fitness centre, and spa services are also featured at the luxury Grand Hyatt Hong Kong. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Hong Kong Island hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 11:00 AM.
One Harbour Road – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Reservations are required.
Grissini – This restaurant specialises in Italian cuisine and serves lunch and dinner. Open daily.
Kaetsu – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.
Grand Hyatt Steakhouse – This steakhouse serves lunch and dinner. Open daily.
Tiffin – This buffet restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Valet parking on site (HKD 800 per night; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: HKD 368 per person
  • 2 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Grand Hyatt Steakhouse
  • Grissini
  • Kaetsu
  • One Harbour Road
  • Tiffin

Things to do

  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Baby bath
  • Baby monitor
  • Babysitting (surcharge)
  • Children's dinnerware
  • Children's pool
  • Dining table
  • High chair
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Pool toys
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 12,766 square feet of conference space
  • 21 meeting rooms
  • Business centre

Outdoors

  • Free pool cabanas
  • Garden
  • On the waterfront
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 13 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift

More

  • 36 floors
  • Ballroom
  • Banquet hall
  • Built in 1989
  • Designated smoking areas
  • Lifeguards
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The check-in location differs from the property location; go to: [Plateau guestrooms please proceed to the 11th floor upon arrival]
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in Plateau room types must check-in at the 11th floor reception.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for HKD 440.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately HKD 368 per person
  • Airport shuttle fee: HKD 1650 per vehicle (one-way, maximum occupancy 4)
  • Valet parking fee: HKD 800 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: HKD 440.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Grand Hyatt Hong Kong offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. The check-in location differs from the property location. To check in, guests will need to go to Plateau guestrooms please proceed to the 11th floor upon arrival
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Grand Hyatt Hong Kong
Grand Hyatt Hong Kong Hotel
Hong Kong Grand Hyatt
Grand Hyatt Hong Kong Hotel Hong Kong
Hong Kong Hyatt
Hyatt Hong Kong
Grand Hyatt Hong Kong Hotel
Grand Hyatt Hong Kong Hong Kong
Grand Hyatt Hong Kong Hotel Hong Kong

Grand Hyatt Hong Kong Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 813 out of 1003 reviews
Rating 8 - Good. 140 out of 1003 reviews
Rating 6 - Okay. 33 out of 1003 reviews
Rating 4 - Poor. 10 out of 1003 reviews
Rating 2 - Terrible. 7 out of 1003 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Natalee

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was huge and the staff were lovely. We ate at the Steakhouse twice, and the staff remembered our names and what we had ordered the last time.
Stayed 2 nights in Jan 2026

10/10 Excellent

Carlos

Stayed 2 nights in Jan 2026

10/10 Excellent

Evelyn

Stayed 2 nights in Jan 2026

8/10 Good

Hüseyin, Manlius

Liked: Cleanliness, property conditions & facilities
Ok
Stayed 3 nights in Aug 2025

10/10 Excellent

OLGA

Stayed 8 nights in Sep 2025

10/10 Excellent

RICHARD, Shrewsbury

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and gorgeous views to the Harborside.
Stayed 4 nights in Jan 2026

6/10 Okay

Lily

Stayed 2 nights in Jan 2026

10/10 Excellent

Yun xi

Stayed 2 nights in Dec 2025

10/10 Excellent

Ronald Eshwardeen, east meadow

Stayed 4 nights in Dec 2025

10/10 Excellent

Dharma

Stayed 2 nights in Dec 2025

10/10 Excellent

Farooq

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room and the staff was fabulous specially Elizabeth
Stayed 3 nights in Dec 2025

10/10 Excellent

GWEN

Stayed 3 nights in Dec 2025

10/10 Excellent

Gordon

Stayed 2 nights in Dec 2025

10/10 Excellent

ladan

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
We had a sea view room at grand Hyatt hotel that was really enjoyable and will reserve next time for sure . Location is great and convenient for shopping and dining
Christmas Day
Room view
Room view
Lobby
Stayed 3 nights in Dec 2025

10/10 Excellent

Taiwon

Stayed 3 nights in Dec 2025

10/10 Excellent

thu

Stayed 1 night in Dec 2025

10/10 Excellent

ANIRUDH

Stayed 1 night in Dec 2025

10/10 Excellent

C

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
*****
Stayed 2 nights in Dec 2025

10/10 Excellent

Lars

Business traveller
Liked: Cleanliness, staff & service, amenities
Spotless hotel, very helpful and pleasant staff. Ideally situated for the conference centre
Stayed 5 nights in Dec 2025

10/10 Excellent

Evgeny

Liked: Cleanliness, amenities, property conditions & facilities
All good
Stayed 3 nights in Nov 2025

10/10 Excellent

Yin

Stayed 4 nights in Nov 2025

10/10 Excellent

Casey

Stayed 1 night in Dec 2025

8/10 Good

Si Xin

Business traveller
Liked: Cleanliness, staff & service, amenities
Room is spacious and clean. The staff at the check-in counter are not very friendly.
Stayed 4 nights in Nov 2025

10/10 Excellent

Rakesh

Stayed 1 night in Dec 2025

10/10 Excellent

Scot

Liked: Cleanliness, amenities, property conditions & facilities
Michelin star service every time!
Stayed 1 night in Nov 2025