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L’etoile de Mer

2.5 star property

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Photo gallery for L’etoile de Mer

Balcony view
Balcony
Shower, rainfall showerhead, free toiletries, hair dryer
Premium Seaview Double Room with Balcony | Iron/ironing board, free WiFi
Lobby sitting area

Reviews

6.2 out of 10

Popular amenities

  • Kitchen
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
4B, 275 Gloucestor Road, Hoi Tao Court, Building Entrance at No.23 Cannon Street, Hong Kong
  • Place, Times Square Shopping Mall
    ‪3 min walk‬
  • Place, Wan Chai Road
    ‪8 min walk‬
  • Place, Hong Kong Convention and Exhibition Centre
    ‪13 min walk‬
  • Airport, Hong Kong (HKG-Hong Kong Intl.)
    ‪33 min drive‬

Room options

View all photos for Premium Single Seaview Capsule - unisex

Iron/ironing board, free WiFi

Premium Single Seaview Capsule - unisex

  • Sea view
  • Sleeps 1
  • 1 Single Bed

View all photos for Single Room (No window)

Single Room (No window) | Iron/ironing board, free WiFi

Single Room (No window)

  • Sleeps 1
  • 1 Large Single Bed

View all photos for Double Room

Double Room | Iron/ironing board, free WiFi

Double Room

  • Sleeps 2
  • 1 Large Single Bed

View all photos for Premium Seaview Double Room with Balcony

Premium Seaview Double Room with Balcony | Iron/ironing board, free WiFi

Premium Seaview Double Room with Balcony

  • 17 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

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About this property

L’etoile de Mer

Hotel connected to the convention centre in Hong Kong Island
This smoke-free hotel features a microwave in a common area, a fridge in a common area and express check-in. WiFi in public areas is free. Additionally, express check-out and a TV in a common area are on-site. Bathrooms are shared.
L’etoile de Mer offers 21 air-conditioned accommodations with complimentary slippers and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Guests can make use of the shared/communal kitchen. Guests have access to shared bathrooms. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
With your stay at L’etoile de Mer, you're connected to the convention centre and just a quick walk from Times Square Shopping Mall. Free WiFi in public areas is available.
  • Free WiFi
  • Amenities include locker space, a lift and TV in a common area
  • 6 minutes by foot from Times Square Shopping Mall and a 2-minute drive from Victoria Harbour
L’etoile de Mer offers its guests express check-in, express check-out, and a television in common area. WiFi is free in public spaces. L’etoile de Mer also features a lift, a microwave in a common area, and a fridge in a common area.

This Hong Kong Island hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • TV in common areas

Conveniences

  • Lockers
  • Luggage storage
  • Shared microwave
  • Shared refrigerator

Guest services

  • Housekeeping (daily)

Outdoors

  • On the waterfront

Accessibility

  • Lift

More

  • 4 floors
  • Built in 2017
  • Smoke-free property

Room amenities

Bathroom

  • 2 shared bathrooms (in-room sinks)
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Shared kitchen access

More

  • Air conditioning
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; go to: [Unit A, 15th Floor]
Guests must contact the property in advance for check-in instructions; access will be through a private entrance
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
This property offers self-service check-in via kiosk, which requires a valid ID and itinerary number.
Guests who wish to book breakfast must contact the property before arrival to pre-book it.

Access methods

Private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not have a front desk. The check-in location differs from the property location. To check in, guests will need to go to Unit A, 15th Floor
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Guests can access their accommodation through a private entrance. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

L'etoile Mer Hotel Hong Kong
L'etoile Mer Hotel
L'etoile Mer Hong Kong

Reviews

L’etoile de Mer Reviews

6.2

7.0/10

Cleanliness

6.4/10

Staff & service

5.2/10

Amenities

6.6/10

Property conditions & facilities

6.0/10

Eco-friendliness
Rating 10 - Excellent. 21 out of 95 reviews
Rating 8 - Good. 16 out of 95 reviews
Rating 6 - Okay. 22 out of 95 reviews
Rating 4 - Poor. 16 out of 95 reviews
Rating 2 - Terrible. 20 out of 95 reviews

Reviews

8/10 Good

Shing Yau

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New experience for me to check-in at machine and without anyone at the hotel, even those no staff around but emergency call on duty while I call. Quiet environment, very convenient no matter wants to take MTR, bus, tram or cab. 2 mins walk to MTR / bus stop, 3 mins walk to tram. Easy to buy food or grocery, restaurant, 7-11, Wellcome Grocery is surrounding. My spouse and I not used to soft bed and pillow, our neck and back feeling pain. Overall is good. Although room is small but what you want are inside, suitable to couple or solo traveler. Not recommend for family.
Stayed 3 nights in Mar 2025

2/10 Terrible

Chor Kit

Stayed 6 nights in Feb 2025

2/10 Terrible

Richard

Disliked: Staff & service, amenities, property conditions & facilities
The reception got our rooms wrong on the first try. Check in was difficult as we'd have to call them, install WhatsApp to talk to chat with them, then they gave the wrong room and we had to complain to get a other one. They had rooms on separate floors and we'd have to go to another floor for cups and water. Once inside the room we found out that the patio door was broken and cold wind was leaking into the room. The bed was sinking in the middle and we spent a sleepless night rolling towards the center. Had to get Expedia involved to cancel the rest of the nights we had left and booked a other hotel. It was not well maintained. The internet barely works.
Stayed 3 nights in Feb 2025

2/10 Terrible

Haoxuan

Disliked: Cleanliness, staff & service
Customer service not responding, not very clean and the room smells awful
Stayed 1 night in Dec 2024

10/10 Excellent

Harrily

Stayed 8 nights in Nov 2024

10/10 Excellent

KIN, BEXLEYHEATH

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Location is excellent. Able to connect all kinds of things such as transport and other services. Check-in could be better with more information for the exact check-in location. Otherwise this is a great choice to stay in a budget in a premium area in Causeway Bay.
Stayed 23 nights in Oct 2024

2/10 Terrible

Nelson

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Be aware!!!!

terrible place. Check in Kiosk was out of order, I wasn’t able to checked in. i had to book a another hotel when i arrived. the hotel is almost impossible to find. i do not recomend this hotel. Be aware!!!
Stayed 2 nights in Oct 2024

2/10 Terrible

Ken

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
tiny
Stayed 1 night in Jul 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for overnight stay only minus comfort

Self check-in, no customer service. They should have made the self check-in system known. No gate code provided. The address said 4B but when I got there, other guests told me to go to 15/F to do check-in. The condition of the hotel was not as I expect it based on the photos posted. Shower area has worn-out flooring, shared toilet which was unexpected. The sliding door to balcony was so difficult to slide open. The previous guest left a used toothbrush by the sink, while they said the room has been disinfected and cleaned. The sheets were fresh but too wrinkled. Overall, this hotel is good for overnight sleeping only, minus any comfortability. The location is excellent though, accessible in the shopping district of Causeway Bay. Hotel should meticulously mention in the ad that this is more of a capsule hotel.
Stayed 1 night in May 2024

2/10 Terrible

Vincent

Stayed 3 nights in Mar 2024

4/10 Poor

YU CHIN

Business traveller
Disliked: Property conditions & facilities
The towel is not clean, the shower's draining is not great.
Stayed 1 night in Feb 2024

4/10 Poor

Jialu

Disliked: Cleanliness, property conditions & facilities
下水管半夜漏水
Stayed 2 nights in Jan 2024

2/10 Terrible

Miguel

Business traveller
Disliked: Amenities
no restroom in room, incredible small and uncomfortable, nobody to help at the front desk, smell terrible, I hardly NOT recommend this!!
Stayed 6 nights in Oct 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 28 nights in Aug 2023

6/10 Okay

Yee Ping

Travelled with group
Disliked: Cleanliness, staff & service, amenities
Self-check in, not much service. It's not clear when booking that the private room only has a shower and needs to use shared toilets. There are also small insects in the room. The hotel location and the view are great.
Stayed 3 nights in Sep 2023

2/10 Terrible

Yuk chunwindy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible experience!
Stayed 6 nights in Aug 2023

6/10 Okay

VOON WONG

Liked: Staff & service
Stayed 4 nights in Jun 2023

10/10 Excellent

Cho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
seaview is good
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Stayed 3 nights in Feb 2019

8/10 Good

Dan, Canada

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
The check-in process was difficult and unclear as to how to proceed, luckily there was another patron in the hall willing to help me as this is a self check-in hotel. The common area and the facility were above my expectations however the mattress in the pods was very thin so a good night sleep was out of the question.
Stayed 6 nights in Jul 2018

2/10 Terrible

Joyce

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2018

6/10 Okay

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient location

Take the free H3 shuttle bus to Excelsior, the last stop. The hotel is down the street. Its on a corner. A little hard to find the entrance. It is not on the street facing the water, but side street next to pet shop. There is a door that you need to buzz in. When you hear the buzz, push the door. The machine's sensor wasn't working right. Luckily someone was there. Make sure you get there during the day incase you have problems getting in. It was comfortable, clean and in a good location. Lots of bars, restaurants and shopping.

4/10 Poor

Jason, Ohio

Liked: Cleanliness, staff & service, property conditions & facilities

This is a HOSTEL not a HOTEL

I have never stayed in a capsule room before, but heard about them and figured this would be a good chance to check them out. I have stayed in plenty of hostels and this is exactly what a hostel feels like. On Orbitz I narrowed my search down to Hotels only, and this place still showed up, which is why I booked the Capsule. The address is listed as Glouster Rd, but the entrance to this building is on Cannon St, just around the corner. You will get email instructions on how to BUZZ into the building. Head up to the 4th floor and use the automated check in system. In the email you get, there is QR code, use that to open the door, and don't use the paper receipt you get with a QR code (it doesn't work too quickly). The room itself looks like a 1 room apartment that the owner converted in this "hotel". There is a kitchen area, washroom with toilet and shower, a sitting area, and on 1 side are the 6 capsules (3 on the bottom, 3 on top) like bunk beds. Each capsule has lighting, AC, and locks form the inside. Glorified bunkbeds is what you, like in a hostel. They were very cool and something to try, but in the end they are just private bunk beds. There was also 1 room, for women only. Also 6 closets to lock your luggage into. In Hong Kong, the law says that if you hire a housekeeper, you have to provide them with sleeping arrangements. This "hotel" has a housekeeper, she is very nice. Does a great job keeping the place clean. She also sleeps on the couch in this hotel.
Stayed 3 nights in Feb 2018