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The Emperor Hotel

4.0 star property

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Photo gallery for The Emperor Hotel

Reception
Exterior
Bar (on property)
Bar (on property)
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
No. 373 Queen's Road East, Hong Kong, Hong Kong
  • Place, Wan Chai Road
    ‪3 min walk‬
  • Place, Times Square Shopping Mall
    ‪8 min walk‬
  • Place, Hong Kong Convention and Exhibition Centre
    ‪14 min walk‬
  • Airport, Hong Kong (HKG-Hong Kong Intl.)
    ‪32 min drive‬

Room options

View all photos for Superior Room

1 bedroom, in-room safe, desk, blackout curtains

Superior Room

8.2 out of 10
Very good
(39 reviews)
  • 22 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, in-room safe, desk, blackout curtains

Deluxe Room

8.4 out of 10
Very good
(6 reviews)
  • 22 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Executive Corner Room

Executive Corner Room | 1 bedroom, in-room safe, desk, blackout curtains

Executive Corner Room

10.0 out of 10
Exceptional
(2 reviews)
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Executive Suite

Executive Suite | 1 bedroom, in-room safe, desk, blackout curtains

Executive Suite

  • 44 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, in-room safe, desk, blackout curtains

Superior Double Room

8.2 out of 10
Very good
(14 reviews)
  • 22 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Plus Room

Deluxe Plus Room | 1 bedroom, in-room safe, desk, blackout curtains

Deluxe Plus Room

  • 22 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Similar properties

Exterior detail
Dorsett Wanchai Hong Kong
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.2 out of 5, Very good, 1,138 reviews
The price is €114
includes taxes & fees
1 Dec - 2 Dec
Dorsett Wanchai Hong Kong

About this property

The Emperor Hotel

Hotel with a restaurant, steps from Queen Elizabeth Stadium
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and a free shopping centre shuttle are also provided. Other amenities include a coffee shop/cafe, a meeting room and concierge services.
The Emperor Hotel offers 299 air-conditioned accommodations with a safe and complimentary bottles of water. Flat-screen televisions come with cable channels. Bathrooms include slippers, complimentary toiletries, hairdryers and toothbrushes and toothpaste.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at The Emperor Hotel. During your stay, you're just a quick walk from Times Square Shopping Mall. Features include free WiFi in public areas and free train pick-up service, plus a restaurant.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Steps from Queen Elizabeth Stadium and 9 minutes on foot from Times Square Shopping Mall
  • Free train station pick-up, train station drop-off and shopping centre shuttle service
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A shopping centre shuttle, A train station pick-up shuttle and A train station drop-off shuttle are free. A 24-hour fitness centre, a terrace, and karaoke are also featured at The Emperor Hotel.

This 4-star Hong Kong Island hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Golden Valley – This restaurant serves lunch and dinner. Reservations are required.
Monkey Cafe – This café serves breakfast and lunch. Reservations are required. Open daily.
The Crown – On-site bar. Happy hour is offered. Reservations are required. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free train station pick-up shuttle from 8:00 AM to 1:00 PM
  • Train station shuttle at scheduled times
  • Free shopping centre shuttle
  • Free train station drop-off

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: HKD 108 for adults and HKD 108 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Golden Valley
  • Monkey Cafe
  • The Crown

Things to do

  • 24-hour gym
  • Karaoke

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Grab bar near toilet
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 25 floors
  • Banquet hall
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for HKD 400.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: HKD 500.0 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately HKD 108 for adults and from HKD 108 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: HKD 400.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Alipay and WeChat Pay
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
The Emperor Hotel offers transfers from the train station. Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Emperor Hotel Hong Kong
Emperor Hotel
Emperor Hong Kong
The Emperor Hotel Wanchai Hong Kong
The Emperor Hotel Hotel
The Emperor Hotel Hong Kong
The Emperor Hotel Hotel Hong Kong

The Emperor Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 446 out of 1006 reviews
Rating 8 - Good. 376 out of 1006 reviews
Rating 6 - Okay. 98 out of 1006 reviews
Rating 4 - Poor. 50 out of 1006 reviews
Rating 2 - Terrible. 36 out of 1006 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gerard

Slightly out of the way location but excellent value
Stayed 2 nights in Aug 2025

10/10 Excellent

Belinda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly with good customer service Reasonable price
Stayed 3 nights in Aug 2025

4/10 Poor

Carina

Travelled with family
Disliked: Staff & service, amenities
The two sofas in the lobby were full so I asked if could sit in the cafe of the lobby to use my laptop the lady said I have to pay to enter even though it’s not even dining hours. Meanwhile i assumed it was because they didn’t want me to disturb their snack time as the staff were having a cake party; standing around, eating cake and chatting. This is far worse service than a four star rating hotel. She said the cafe is only for their customers, but hotel customers are not customers? I’ve been to a lower rating hotel and they offer much better service than here.
Stayed 4 nights in Aug 2025

6/10 Okay

Jenefer

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
When we arrived we were a small corner room And carpet is dirty lots stein and dusty. I can't the it I have allergy to dust ky throat itchy so I went to desk Vito to change out room. It's better but still Stains on carpet zi ask Her to have it cleaned and vacuum Next day . The breakfast is limited and the Server said yiu hsve 1o mins to eat to My daughter. That sucks to hear you just started to eat and they are hurrying You? Where is the customer service etiquette here?area is Nice accessible to Wsnchai stores transportation and to airport. The lady at desk clerk When we check In is nice friendly
Stayed 2 nights in Aug 2025

10/10 Excellent

Karin

Liked: Cleanliness, staff & service, property conditions & facilities
Employees were very helpful and polite. We loved it and want to come back!
Stayed 5 nights in Aug 2025

10/10 Excellent

Vishanth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good.
Stayed 4 nights in Jul 2025

10/10 Excellent

BRIDGET ROSEMARY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just amazing

Great stay at this hotel for out 30th anniversary, staff were very friendly and could not do enough For us would definitely recommend
Stayed 1 night in Aug 2025

10/10 Excellent

Vaibhav

Stayed 1 night in Aug 2025

10/10 Excellent

Carlo jair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice view
Stayed 1 night in Aug 2025

10/10 Excellent

Dennis

Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2025

8/10 Good

Grace

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed one night, is ok
Stayed 1 night in Jul 2025

10/10 Excellent

Aliga, Sydney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was perfect with great location and amenities, would certainly recommend.
Stayed 2 nights in Jul 2025

8/10 Good

Antoine

Stayed 2 nights in Jul 2025

8/10 Good

Luis, Alcochete

Stayed 3 nights in Jul 2025

8/10 Good

Xiaofeng

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a good place to stay. Facilities are good. The only problem is the carpet. There are so many visible stains on carpet. Probably the hotel staffs cleaned it already but the visible stains made me uncomfortable
Stayed 3 nights in Jul 2025

8/10 Good

xiaoli

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel staff are very kind
Stayed 2 nights in Jul 2025

8/10 Good

Sum

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, though, would of been great if there was a place for business traveler to work in.
Stayed 3 nights in Jun 2025

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. The location seems a bit far from commercial area, but really is still walkable. Rooms are clean and well kept.
Stayed 3 nights in Jul 2025

8/10 Good

Sunshine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything is very good
Stayed 5 nights in Jun 2025

8/10 Good

James Robert Boswall

Liked: Cleanliness, property conditions & facilities
Good rooms, not very big but very clean and comfy. Excellent breakfast setved daily. Attentive and helpful staff, and handy free shuttles available .
Stayed 5 nights in Jun 2025

8/10 Good

Aisi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility is good for the area. A little bit off located.
Stayed 1 night in Apr 2025

10/10 Excellent

Daniel

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Stayed 7 nights in Jun 2025

8/10 Good

Roberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is not as roomy compared to all Expedia’s experiences, staffers were excellent except the night restaurant manager that made me go up to 15th floor to produce $3 (Hongkong dollar) for a disposable spoon.
Stayed 5 nights in Jun 2025

10/10 Excellent

Phuong

Liked: Cleanliness, staff & service, amenities
Good service. Recommend
Stayed 5 nights in Jun 2025