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The Emperor Hotel

4.5 star property

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Photo gallery for The Emperor Hotel

Rooftop terrace
Exterior
Daily buffet breakfast (HKD 108 per person)
Executive Corner Room | In-room safe, desk, blackout curtains, iron/ironing board
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Gym
  • Business services

Explore the area

View in a map
No. 373 Queen's Road East, Hong Kong, Hong Kong
  • Place, Wan Chai Road
    ‪3 min walk‬
  • Place, Times Square Shopping Mall
    ‪8 min walk‬
  • Place, Hong Kong Convention and Exhibition Centre
    ‪14 min walk‬
  • Airport, Hong Kong (HKG-Hong Kong Intl.)
    ‪32 min drive‬

Room options

View all photos for Superior Room

In-room safe, desk, blackout curtains, iron/ironing board

Superior Room

8.2 out of 10
Very good
(43 reviews)
  • 22 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Room

Deluxe Room | In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room

8.4 out of 10
Very good
(6 reviews)
  • 22 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Executive Corner Room

Executive Corner Room | In-room safe, desk, blackout curtains, iron/ironing board

Executive Corner Room

10.0 out of 10
Exceptional
(2 reviews)
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Executive Suite

Executive Suite | In-room safe, desk, blackout curtains, iron/ironing board

Executive Suite

  • 44 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Double Room

Superior Double Room | In-room safe, desk, blackout curtains, iron/ironing board

Superior Double Room

7.8 out of 10
Good
(19 reviews)
  • 22 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Plus Room

Deluxe Plus Room | In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Plus Room

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

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About this property

The Emperor Hotel

Luxury hotel with 24-hour fitness centre and 24-hour front desk
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and a free shopping centre shuttle are also provided. Other amenities include a coffee shop/cafe, a meeting room and concierge services.
The Emperor Hotel offers 299 air-conditioned accommodations with a safe and complimentary bottles of water. Flat-screen televisions come with cable channels. Bathrooms include slippers, complimentary toiletries, hairdryers and toothbrushes and toothpaste.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at The Emperor Hotel. During your stay, you're just a quick walk from Times Square Shopping Mall. Features include free WiFi in public areas and free train pick-up service, plus a restaurant.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Steps from Queen Elizabeth Stadium and 9 minutes on foot from Times Square Shopping Mall
  • Free train station pick-up, train station drop-off and shopping centre shuttle service
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A shopping centre shuttle, A train station pick-up shuttle and A train station drop-off shuttle are free. A 24-hour fitness centre, a terrace, and karaoke are also featured at the luxury The Emperor Hotel.

This 4.5-star Hong Kong Island hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Golden Valley – This restaurant serves lunch and dinner. Reservations are required.
Monkey Cafe – This café serves breakfast and lunch. Reservations are required. Open daily.
The Crown – On-site bar. Happy hour is offered. Reservations are required. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free train station pick-up shuttle from 8:00 AM to 1:00 PM
  • Train station shuttle at scheduled times
  • Free shopping centre shuttle
  • Free train station drop-off

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: HKD 108 for adults and HKD 108 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Golden Valley
  • Monkey Cafe
  • The Crown

Things to do

  • 24-hour gym
  • Karaoke

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Grab bar near toilet
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 25 floors
  • Banquet hall
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for HKD 400.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: HKD 500.0 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately HKD 108 for adults and from HKD 108 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: HKD 400.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Alipay and WeChat Pay
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
The Emperor Hotel offers transfers from the train station. Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Emperor Hotel Hong Kong
Emperor Hotel
Emperor Hong Kong
The Emperor Hotel Wanchai Hong Kong
The Emperor Hotel Hotel
The Emperor Hotel Hong Kong
The Emperor Hotel Hotel Hong Kong

The Emperor Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 451 out of 1000 reviews
Rating 8 - Good. 362 out of 1000 reviews
Rating 6 - Okay. 102 out of 1000 reviews
Rating 4 - Poor. 48 out of 1000 reviews
Rating 2 - Terrible. 37 out of 1000 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Ryan

Stayed 4 nights in Oct 2025

8/10 Good

Patryk

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

KINARI

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Very clean and modern hotel in an accessible location from Wanchai station and access to several trams. Rooms aren’t massive but for the price you’re paying, it’s truly worth it. Highly recommend!
Stayed 4 nights in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for a quick trip to Hong Kong
Stayed 2 nights in Oct 2025

10/10 Excellent

Vladimir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is compact and clean .Location is nearby Timesquare ,shopping mall and close to Wan Chai. Many small shops and cafes nearby too
Stayed 5 nights in Oct 2025

6/10 Okay

James

Disliked: Property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

Paula

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
My first visit to Hong Kong, and staying at this hotel made the entire trip, a success. Clean, organized, quiet, and the location was just the right amount away from the busyness.
Stayed 5 nights in Sep 2025

6/10 Okay

Lucia

Travelled with family
Disliked: Room comfort
The hotel room was very small, the carpet on the common areas of our floor has a lot of stains. It is close to bus stations but the location is not central. We went to the rooftop and it is nice but we weren’t able to enjoy it, because a person was talking in his cellphone with a loud voice all the time and was lying down without shoes on the couch beside us and the employees at the bar didn't care and said that they couldn't do anything.
Stayed 3 nights in Sep 2025

8/10 Good

Bernhard

Travelled with partner
Liked: Cleanliness, staff & service
Overall a good experience for hotel and staff. The room was big enough for two for that size and bed very comfortable. The air condition is a bit too loud even on low level.
Stayed 4 nights in Sep 2025

2/10 Terrible

Lingyu

Business traveller
Disliked: Staff & service, room comfort
Paid already on hotel.com. When arrived, got to pay again. Took over four hours to figure it’s the miscommunication between the hotel.com and the hotel, even though got $100coupon for future use. This is the second time disappointed at this hotel. This must be hotels fault
Stayed 5 nights in Sep 2025

8/10 Good

Bernhard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall good, staff friendly and helpful.
Stayed 1 night in Sep 2025

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
The room was quite attractive but was very tiny especially if there were two people with luggage. Very cramped. The bed was comfy and it was quiet in the room. The gym had a few running machines but few weights of any use. Best feature was a shuttle bus to a few places on the island side of hk every half hour. It was a brisk 20 min walk to the shops and 30 mins walk to peak tram stop. A satisfactory place to stay.
Stayed 2 nights in Sep 2025

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First visit to HK with my wife and wonderful place to stay. Very close to everything we could have wanted and easy transport links elsewhere. Staff were friendly and attentive when necessary. Only two things could’ve been better; our room was a weird angle which made it smaller than assumed and with two big cases for 6 nights made it a little awkward. The other thing is only a small annoyance personally but that we wanted to do some clothes washing as we’re also going to Korea and were more than happy to buy the tokens for the wash and dry etc but we were told we had to buy the pod/detergent also which seems slightly counter productive as we were never going to buy that for one single wash. Other than that though is a wonderful stay.
Stayed 6 nights in Sep 2025

8/10 Good

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of food and shopping areas in walkable distance. Free shuttle bus service. Great customer service. But there is no power outlet in the bathroom and both times our room was cleaned, they forgot to give us towels so we had to tell the concierge. I also would've liked it if they had a 120v converter.
Stayed 6 nights in Sep 2025

10/10 Excellent

Rebekah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a soft landing
Stayed 3 nights in Sep 2025

6/10 Okay

EE SUAN, Singapore

Travelled with group
Very cramped room
Stayed 5 nights in Aug 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed here for 3 nights, and given the price, I wasn’t expecting too much - but I was pleasantly surprised. The hotel is very clean and the service exceeded my expectations. Housekeeping came every day, not only changing towels and cleaning the bathroom thoroughly, but also making sure the room had enough bottled water. They even turned on the air purifier and dehumidifier after cleaning, which was a nice touch. The location can be a little tricky if you’re not familiar with the area, but the hotel provides a free shuttle bus, and there are also a couple of public bus stops nearby. I used the shuttle bus to Causeway Bay and then caught the A11 bus to the airport, which worked out smoothly. The staff were very friendly and helpful - they proactively handled my luggage and placed it in the shuttle bus for me. Overall, this hotel offers great value for money with its cleanliness, attentive service, and supplementary transport options. I would be happy to stay here again.
Stayed 3 nights in Sep 2025

8/10 Good

Oliver

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property in a good location
Stayed 3 nights in Aug 2025

10/10 Excellent

Belinda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to shopping via shuttle. Nice shuttle and driver friendly service
Stayed 4 nights in Sep 2025

10/10 Excellent

Atoosa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was super clean with amazing staff. During our checking out we took shuttle bus from hotel and in the middle of the way, my friend remembered she left her purse in room, the driver took us back and all staff hrlped us to find the purse. This support was amazing. Breakfast Buffet was excellent too. The bed was soo comfy. Loved this hotel
Stayed 4 nights in Aug 2025

8/10 Good

TRYFON, OLYMPIC VILLAGE

Stayed 4 nights in Aug 2025

8/10 Good

Karumathil

Liked: Cleanliness, staff & service, property conditions & facilities
Currently undergoig renovation in some areas which may have caused some inconvenience. Overall For the price you pay this is excellent value for money.
Stayed 3 nights in Aug 2025

10/10 Excellent

Marcel

Stayed 1 night in Aug 2025

10/10 Excellent

Gerard

Slightly out of the way location but excellent value
Stayed 2 nights in Aug 2025