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Fairfield Inn & Suites Houston Westchase

3.0 star property

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Photo gallery for Fairfield Inn & Suites Houston Westchase

Indoor pool
Premium bedding, desk, laptop workspace, blackout curtains
Lobby
Point of interest
Point of interest

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking available
  • Gym
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
2400 W Sam Houston Pkwy S, Houston, TX, 77042
  • Westheimer Rd
    ‪2 min walk‬
  • CityCentre
    ‪4 min drive‬
  • Memorial City Mall
    ‪5 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪39 min drive‬

Room options

View all photos for Executive Suite, 1 King Bed with Sofa bed (Hearing Accessible)

Premium bedding, desk, laptop workspace, blackout curtains

Executive Suite, 1 King Bed with Sofa bed (Hearing Accessible)

  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Premium bedding, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds (Hearing Accessible)

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed with Sofa bed

Premium bedding, desk, laptop workspace, blackout curtains

Executive Suite, 1 King Bed with Sofa bed

  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Fairfield Inn & Suites Houston Westchase

Hotel with free breakfast, in the vicinity of HCA Houston Healthcare West
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness centre and self parking. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include coffee/tea in a common area, concierge services and dry cleaning. Housekeeping is available on request.
Fairfield Inn & Suites Houston Westchase offers 80 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and toothbrushes and toothpaste.

This Houston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
During your stay at Fairfield Inn & Suites Houston Westchase, you're just a quick walk from Westheimer Rd. You'll find features such as free breakfast and free WiFi in public areas, plus an indoor pool.
  • Free continental breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Just a 4-minute drive from CityCentre and 6 minutes from HCA Houston Healthcare West
Fairfield Inn & Suites Houston Westchase offers its guests an indoor pool and a 24-hour fitness centre. Public spaces have free WiFi. Free breakfast is available daily. The business-friendly Fairfield Inn & Suites Houston Westchase also features coffee/tea in common area, concierge services, and laundry facilities. Parking is available for a fee. A complete renovation of Fairfield Inn & Suites Houston Westchase was completed in July 2020.

This 3-star Houston hotel is smoke free.

Guests are served a free continental breakfast daily from 6:30 AM to 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 3 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Grab bar in shower
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (76 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Phone accessibility kit
  • Pool hoist on site
  • Raised toilet seat (76 centimetre high)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (74 centimetre high)

More

  • 1 building
  • 3 floors
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property - July 2020
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 7 AM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 2 per cent destination fee will be charged.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fairfield Inn Houston Westchase Hotel
Fairfield Inn Houston Westchase
Fairfield Inn Suites Houston Westchase
Fairfield Inn & Suites Houston Westchase Hotel
Fairfield Inn & Suites Houston Westchase Houston
Fairfield Inn & Suites Houston Westchase Hotel Houston

Fairfield Inn & Suites Houston Westchase Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 256 out of 565 reviews
Rating 8 - Good. 168 out of 565 reviews
Rating 6 - Okay. 60 out of 565 reviews
Rating 4 - Poor. 34 out of 565 reviews
Rating 2 - Terrible. 47 out of 565 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Mercedes, Dayton

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Remodeling in early morning was loud and pool was closed.
Stayed 2 nights in Mar 2025

4/10 Poor

Kacie

Disliked: Cleanliness, amenities, property conditions & facilities
Mildew. No pool.
Stayed 4 nights in Feb 2025

10/10 Excellent

CATHY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. Clean and.polite staff.
Stayed 5 nights in Feb 2025

10/10 Excellent

Jasvitha

Business traveller, Travelled with partner
Liked: Amenities, property conditions & facilities
Good staff and clean rooms
Stayed 1 night in Feb 2025

10/10 Excellent

Irene

Liked: Staff & service
Stayed 4 nights in Jan 2025

2/10 Terrible

William

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 6 nights in Dec 2024

10/10 Excellent

Barry

Stayed 3 nights in Jan 2025

4/10 Poor

Tu

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Location í great but room is outdated. Room is dark and light is too dim
Stayed 1 night in Nov 2024

2/10 Terrible

Rafael

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Smells like mold
Stayed 1 night in Nov 2024

6/10 Okay

Desmond

Travelled with family
Liked: Cleanliness, staff & service
The staff were great—friendly and welcoming. However, the property itself needs improvement. In the first room we stayed in, there was no hot water, and I eventually gave up trying to fix it. Additionally, the A/C system was not functioning properly. To the staff's credit, they moved us to another room that was slightly better. The elevator felt like it was about to fall apart, and the pool and jacuzzi were ice cold, even though maintenance staff were on duty. On the positive side, the location was perfect for convenience to highways, shopping, and dining. On a scale of 1 to 10, with 10 being the highest, I would rate this hotel a 6.5.
Stayed 2 nights in Nov 2024

6/10 Okay

John

Liked: Cleanliness, room comfort

Good, and bad…

Very important to me is cleanliness and comfort, of which I rated highly. The room was extremely clean, and the room very comfortable. The air conditioning wasn’t working right, but quite often it’s not reported to the front desk, which we did. There were a couple things that concerned me about this hotel. The first morning we got up, we heard a transformer blow. When we went to leave our room, the elevator was broke. It was still broke when we left three days later. This is unacceptable. There were people in the breakfast room that obviously had mobility issues. And anyone checking out had to carry their suitcases down the stairs, three flights in our case. And we never saw any hotel staff helping. My other concern was the breakfast room and morning desk staff. The food in the breakfast room was fine, if it wasn’t out. There were multiple items out by 8 am. If you could find the breakfast room attendant, she very grumpily would get an item from the back. This happened every day. And how about coffee running out!!! This is not supposed to happen!!! And she would grump at you if you asked! Multiple times I had to go retrieve her from the front desk, where she and many hotel staff were visiting, and eating food from the breakfast room! This needs to be corrected!!! Very poor service.
Stayed 4 nights in Oct 2024

2/10 Terrible

Rachel

Travelled with family
Liked: Property conditions & facilities
Disliked: Room comfort

Horrible nights sleep

I was in town with to be with my mom and dad, he is receiving cancer treatments at Memorial Herman Medical Center and wanted a place to rest my head. We had been up since 330 am the previous morning and we’re very exhausted. I called the front desk around 1145 to complain about loud stomping coming from the room above us she says she would look into it. The stomping continued all night, running back and forth, we did not get any sleep. Called the front desk again in the morning because stomping still continued, again she said she would check into it. Stomping and running is continuing.
Stayed 1 night in Nov 2024

10/10 Excellent

Thomas

Stayed 1 night in Oct 2024

6/10 Okay

Daniel

Liked: Cleanliness, property conditions & facilities, room comfort

A Divided America

The accommodations were to Marriott standards. The staff was non existent and very self absorbed and not very helpful. At check-in the desk clerk greeted us by asking how we were. I stated that it had been a rough and difficult day due medical issues and surgical preparations. The clerk responded by saying to that there was always someone having a worst day than we were. I told him I his remarks were hurtful and offensive. After saying he needed to be more considered and sensitive he shouted back I'm Sorry with a hateful stare. Being the new normal in America I decided to stay safe by not continuing the conversation. As a BonVoy member this is the most tence and unwelcomed atmosphere I've experienced yet.
Stayed 1 night in Nov 2024

6/10 Okay

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Lots of light

The room was clean and all but the light from the parking lot was so bright we couldn’t sleep. Fortunately my wife was able to use some hair clips to close the curtain. The heavy curtains don’t close all the way. This is room 216.
Stayed 1 night in Oct 2024

10/10 Excellent

Thanh

Stayed 1 night in Sep 2024

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Oct 2024

8/10 Good

Paloma

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good but not excellent
Stayed 1 night in Oct 2024

8/10 Good

Junnel

Stayed 1 night in Sep 2024

2/10 Terrible

Jessica

Stayed 1 night in Jul 2024

4/10 Poor

Thomas

Business traveller
Disliked: Amenities, property conditions & facilities
No clean rooms upon arrival, stayed in lobby to wait until I could check in and the lobby was VERY uncomfortable (too warm), and there was nothing but Mountain Dew or Gatorade Zero to BUY to drink.
Stayed 2 nights in Sep 2024

6/10 Okay

Joslyn

Business traveller
The desk clerk was less than helpful
Stayed 2 nights in Sep 2024

2/10 Terrible

Anthony

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
TV didnt work, phone didnt work, a/c sorta worked. Lobby was very hot, no usb ports anywhere, cookie crumbs all over front desk counter when I checked in
Stayed 3 nights in Sep 2024

8/10 Good

Mari

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Overall, it was fine for a one-night stay, but there were a few issues. The AC system was quite noisy, and unfortunately, the bed sheets were stained. I also found some hair in the bathtub. On a positive note, the breakfast was good
Stayed 1 night in Jul 2024

8/10 Good

Geoff

Stayed 2 nights in Sep 2024