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Hampton Inn Houston-Willowbrook Mall

2.5 star property

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Photo gallery for Hampton Inn Houston-Willowbrook Mall

Exterior
Indoor pool
Snack bar
In-room safe, desk, blackout curtains, iron/ironing board
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
7645 West FM 1960, Houston, TX, 77070
  • Place, Willowbrook Mall
    ‪2 min walk‬
  • Place, Mountasia Houston
    ‪12 min walk‬
  • Place, Aerodrome
    ‪13 min walk‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪20 min drive‬

Room options

View all photos for King Standard-Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

King Standard-Non Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(19 reviews)
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 5
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 5
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible

  • Sleeps 3
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 5
  • Free Wi-Fi

View all photos for Standard King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Standard King Bed

7.6 out of 10
Good
(18 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

Hampton Inn Houston-Willowbrook Mall

An indoor pool, a fitness centre and coffee/tea in a common area are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, dry cleaning and laundry facilities.
Hampton Inn Houston-Willowbrook Mall offers 74 accommodations with a safe and coffee/tea makers. 43-inch LCD televisions come with premium cable channels. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hampton Inn Houston-Willowbrook Mall. During your stay, you're just a quick walk from Willowbrook Mall. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Steps from Willowbrook Mall and 14 minutes on foot from Houston Methodist Willowbrook Hospital
  • Cats and dogs welcome for a fee
Hampton Inn Houston-Willowbrook Mall offers its guests an indoor pool and a fitness centre. WiFi and wired Internet are free in public spaces. You'll find a business centre on site. Free breakfast is served daily. The business-friendly Hampton Inn Houston-Willowbrook Mall also features a vending machine, coffee/tea in common area, and complimentary newspapers in the lobby. Free self parking is available.

This Houston hotel is smoke free.

Guests are served a free buffet breakfast daily from 6 AM to 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 10 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Built in 1998
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Houston Willowbrook
Hampton Inn Willowbrook
Hampton Inn Willowbrook Hotel
Hampton Inn Willowbrook Hotel Houston
Hampton Inn Willowbrook Houston
Willowbrook Hampton Inn
Hampton Inn Houston - Willowbrook Mall Hotel Houston
Hampton Inn Houston-Willowbrook Mall Hotel
Hampton Inn Houston-Willowbrook Mall
Houston Hampton Inn
Hampton Inn Houston-Willowbrook Hotel
Hampton Inn Hotel
Hampton Inn Houston Willowbrook Mall
Hampton Inn Houston Willowbrook
Hampton Inn Houston-Willowbrook Mall Hotel
Hampton Inn Houston-Willowbrook Mall Houston
Hampton Inn Houston-Willowbrook Mall Hotel Houston

Hampton Inn Houston-Willowbrook Mall Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 336 out of 638 reviews
Rating 8 - Good. 165 out of 638 reviews
Rating 6 - Okay. 54 out of 638 reviews
Rating 4 - Poor. 45 out of 638 reviews
Rating 2 - Terrible. 38 out of 638 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Majid

Liked: Cleanliness, amenities, property conditions & facilities
Very good place to stay in
Stayed 3 nights in Jan 2026
Verified

4/10 Poor

Garry

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Parking was good
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Alysia

Liked: Cleanliness, staff & service, amenities
The staff was very sweet! Mojaco was super sweet and i 100% would come back again just for her alone!
Stayed 1 night in Mar 2026
Verified

8/10 Good

Tiffany

Liked: Staff & service
Easy check in the staff was great.
Stayed 1 night in Jan 2026
Verified

8/10 Good

STEVEN

Liked: Cleanliness, staff & service, amenities
Hotel is under renovation, staff friendly and helpful.
Stayed 8 nights in Jan 2026
Verified

10/10 Excellent

Alma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great and comfortable place to stay.
Stayed 2 nights in Sep 2025
Verified

2/10 Terrible

Shannon

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t stay at this hotel.. It gave me motel vibes.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Kurnesha

Liked: Cleanliness, staff & service, amenities
It was good but they should’ve mentioned the renovations and elevator being out of order other than that good stay
Stayed 1 night in Jan 2026
Verified

4/10 Poor

Jerrica

Disliked: Cleanliness, property conditions & facilities, room comfort
Many shops nearby
Stayed 4 nights in Dec 2025
Verified

4/10 Poor

Rick

Our floor was under renovation. Work started at 7:00 am. Mudica and noise all day.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay !
Stayed 1 night in May 2024
Verified

8/10 Good

Antonia

Liked: Cleanliness, property conditions & facilities
The beds were comfortable!! I enjoyed my stay
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Eduardo Asael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel on the Willowbrook area, a lot of shops and restaurants to enjoy.
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

Yohanny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel, very clean
Stayed 6 nights in Apr 2025
Verified

2/10 Terrible

Michael

Disliked: Cleanliness, property conditions & facilities
Worst motel i have stayed in.
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Marta

Liked: Staff & service, room comfort
Hotel looked like it was being renovated not if it was as we didn’t see any workers. Staff was nice and friendly.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and safe place to stay with family. Their indoor pool was enjoyable and breakfast was as well.
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Glenn

Clean
Stayed 1 night in Oct 2025
Verified

4/10 Poor

Abdul

Disliked: Cleanliness, amenities
Room cleaning is only every third day. Place smelled like weed. Broken elevator. Carpet stains everywhere in carpeted area. Bathroom lock didnt work and the door scraped across the floor.
Stayed 2 nights in Feb 2026
Verified

2/10 Terrible

Yalonda

Disliked: Cleanliness, amenities, property conditions & facilities
The room was not cleaned. The toilet had mold. This property is under renovations, which was not advised of prior to booking. Strong paint fumes made it hard to breathe and the banging at 8am made it difficult to sleep. Also, they ran out of food for breakfast.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Zoa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience to a family baseball trip
Stayed 2 nights in Feb 2025
Verified

8/10 Good

Priscilla

Liked: Staff & service, amenities, property conditions & facilities
Yes
Stayed 6 nights in Dec 2025
Verified

4/10 Poor

Amanda

Disliked: Cleanliness, amenities
Hotel was under construction.. tarps hanging everywhere, strong paint smell.. we were not told until AFTER we checked in. Random construction supplies laying around.. bathroom door would not close.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at this hotel on other occasions. The staff is nice and we enjoy the breakfast. The hotel is located near several eateries and the mall.
Stayed 1 night in Mar 2025
Verified

8/10 Good

Wanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a short stay that was satisfactory.
Stayed 2 nights in Jul 2023