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Mercure Istanbul West Hotel and Convention Center

5.0 star property

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Photo gallery for Mercure Istanbul West Hotel and Convention Center

Exterior
2 bars/lounges
Pilates
Turkish bath/hammam, body treatments, aromatherapy, Swedish massages
Exterior

Reviews

7.0 out of 10
Good

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Room service
  • Gym
  • Parking included

Explore the area

View in a map
Yenibosna Merkez Mahallesi, 1 Asena Sok No:15, Istanbul, Istanbul, 34295
  • Istanbul Expo Center
    ‪1 min drive‬
  • CNR Expo Center
    ‪2 min drive‬
  • Florya Beach
    ‪7 min drive‬
  • Istanbul (IST)
    ‪27 min drive‬

Room options

View all photos for Superior Suite, 1 Double Bed with Sofa bed

Minibar, in-room safe, desk, soundproofing

Superior Suite, 1 Double Bed with Sofa bed

  • 62 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed | View from room

Superior Double Room, 1 Double Bed

7.0 out of 10
Good
(4 reviews)
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds | View from room

Superior Room, 2 Single Beds

  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

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About this property

Mercure Istanbul West Hotel and Convention Center

Luxury hotel with full-service spa and bars/lounges
A full-service spa, an indoor pool and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a health club and a sauna. Housekeeping is available on request.
Mercure Istanbul West Hotel and Convention Center offers 377 air-conditioned accommodations with minibars and laptop-compatible safes. Televisions come with satellite channels. Bathrooms include a shower, slippers, bidets and complimentary toiletries.

This Istanbul hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a health club and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Swedish massages and body treatments. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.
During your stay at Mercure Istanbul West Hotel and Convention Center, you'll be close to Mall of Istanbul. Free WiFi in public areas, free self-parking and 2 bars are available.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with body treatments, massages or aromatherapy at the spa
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • 9 minutes by car from Mall of Istanbul and 10 minutes from Ataköy Marina
Mercure Istanbul West Hotel and Convention Center offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

Business amenities include a business centre and 2 meeting rooms. A hot tub, a sauna, and spa services are also featured at the luxury Mercure Istanbul West Hotel and Convention Center. Self parking is free.

This 5-star Istanbul hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
On-site venue – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: TRY 1,200 per person
  • 2 bars/lounges
  • A restaurant

Things to do

  • Billiards/pool table
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • Business centre

Outdoors

  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Swedish massages
  • Turkish bath

Accessibility

  • No lift

More

  • 12 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2016
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mercure Istanbul West Hotel and Convention Center

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately TRY 1200 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
Property Registration Number 27
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Pullman Istanbul Yesilkoy opening January 2016 Hotel
Pullman Yesilkoy opening January 2016 Hotel
Pullman Istanbul Yesilkoy opening January 2016
Pullman Yesilkoy opening January 2016
Mercure Istanbul Yesilkoy Hotel
Mercure Yesilkoy Hotel
Mercure Istanbul Yesilkoy
Mercure Yesilkoy
Mercure Istanbul Airport Hotel
Mercure Istanbul Airport
Mercure Istanbul West Hotel and Convention Center Hotel
Mercure Istanbul West Hotel and Convention Center Istanbul
Mercure Istanbul West Hotel and Convention Center Hotel Istanbul

Mercure Istanbul West Hotel and Convention Center Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 25 out of 79 reviews
Rating 8 - Good. 18 out of 79 reviews
Rating 6 - Okay. 16 out of 79 reviews
Rating 4 - Poor. 11 out of 79 reviews
Rating 2 - Terrible. 9 out of 79 reviews

7.2/10

Cleanliness

6.6/10

Staff & service

5.6/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mahmoud, New Damietta

Liked: Cleanliness, staff & service, property conditions & facilities
very good
Stayed 1 night in Dec 2024

10/10 Excellent

Mahmoud, New Damietta

Liked: Cleanliness, staff & service, property conditions & facilities
very good hotel
Stayed 2 nights in Dec 2024

8/10 Good

Mohammed

Liked: Cleanliness
Disliked: Staff & service, amenities
Stayed 1 night in Dec 2024

10/10 Excellent

Rajaie, Des plaines

Stayed 1 night in Dec 2024

10/10 Excellent

Abdel

Stayed 2 nights in Nov 2024

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service

Limited Hotel

First of all, just about everyone working there was rude except for Yusef- who did offer some assistance to one problem. The room on average was 80 degrees Fahrenheit every day and night despite closing the curtains, leaving window open and sometimes turning off the vent. The first night, I called to desk for someone to come look. Man on phone said they’d send someone but no one ever came. The room itself is very nice, spacious, and comfortable beds. We had our do not disturb sign on the one night, went out to eat for a couple hours, only to come back and find someone did go into the room as evident by items left on the desk. There is nothing close and in walking distance. It was easier to get a taxi going over the Pullman Convention/Hotel side than the Mercure since both are actually in the same building. Housekeeping was attentive to our rooms and directions. WiFi was sporadic as we were constantly getting kicked off or got the message “unable to join.” In the future, I’d pass on staying here.
Twin bed room
Toilet side of WC.
Bath tub and shower.
Eco-friendly
Stayed 3 nights in Nov 2024

10/10 Excellent

Abdul, brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

EUN

Stayed 2 nights in Oct 2024

10/10 Excellent

Diego

Stayed 4 nights in Sep 2024

8/10 Good

Waileong, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
Okay
Stayed 3 nights in Sep 2024

6/10 Okay

Suresh

Business traveller
Liked: Cleanliness, amenities
Water pressure in the showers were low. Could not get an invoice from the Chinese restaurant located inside the hotel.
Stayed 3 nights in May 2024

4/10 Poor

Mou

Business traveller, Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Stuff attitude is bad
Stayed 6 nights in May 2024

10/10 Excellent

loic

Liked: Cleanliness
the staff are not very proffessional
Stayed 4 nights in Apr 2024

8/10 Good

Mahmoud, New Damietta

Stayed 2 nights in Nov 2023

8/10 Good

Yodgor

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2023

2/10 Terrible

Salahuddin

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff is not helpful, Place is not clean, no iron in room
Stayed 1 night in Oct 2023

10/10 Excellent

Dave, Hamilton Ont

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the view was spectacular arranging trips was easy food was excellent
Stayed 3 nights in Oct 2018

10/10 Excellent

Abdulrahman

Stayed 1 night in Jul 2018

6/10 Okay

Samir

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Jul 2018

8/10 Good

Zhelyo, Bulgaria

Liked: Cleanliness, staff & service, property conditions & facilities
The shuttle bus didn’t show up on the airport. You better call the hotel in advance just in case to be sure you will not going to wait 2 hours
Stayed 1 night in Jun 2018

6/10 Okay

Verified traveller

Doesn't take credit cards at check in

This hotel does not take a credit card at check in. As an international traveler that was difficult. The room was clean and okay. Shuttle service only runs every two hours to the airport.
Stayed 1 night in Apr 2018

6/10 Okay

Gary

Liked: Cleanliness, property conditions & facilities, room comfort

5 star rating is pushing it!

Decent hotel but just impossible to connect to WiFi. Went to reception, they took about 5 minutes trying to get me connected, it eventually did but immediately cut off the minute I walked away from the reception. The room had no WiFi reception at alI even thought they kept telling me it should work, in this day & age the internet is vital for most guests. I specifically reserved a smoking room but had to order an ash tray and waited almost 30 mins to get one to room, surely in a smoking room something so basic as an ash tray should already be there!
Stayed 1 night in Nov 2017

4/10 Poor

Vafa

Disliked: Staff & service
Stayed 3 nights in May 2025

10/10 Excellent

Alper

Stayed 1 night in Apr 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Room comfort
Oda gayet sıcak,geniş ve konforluydu onun dışında çalışanların kendi içinde sert bir kavgaya tutuşmalarına şahitlik etmek rahatsız ediciydi,TV'de Arap kanallarının çoğunlukta olması da hoş değildi. Bir de dışardan yiyecek sokulmaması ve oldukça saçma buldum.Bir grup turist yiyecek ve içecek olan çantalarıyla geçmek istediğinde güvenlik çok sert uyarıp içeriye grubu sokmadı bile. En azından bu otelde böyle bir kural var lütfen bir dahaki sefere dikkat etmenizi rica ediyoruz diye ılımlı bir uyarıda bulunulsaydı bari..Yani personellerin tavrı genel olarak hoş değildi.
Stayed 3 nights in Apr 2025