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AC Hotel Jacksonville St Johns Town Center

2.5 star property

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Photo gallery for AC Hotel Jacksonville St Johns Town Center

Lounge
Lobby
Terrace/patio
Lobby
Property amenity

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • Bar
  • Pool
  • Gym
  • Pet-friendly

Explore the area

Map
5323 BIG ISLAND DRIVE, Jacksonville, FL, 32246
  • St. Johns Town Center
    ‪7 min walk‬
  • University of North Florida
    ‪1 min drive‬
  • Mayo Clinic Florida
    ‪8 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪31 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed

Iron/ironing board, bed sheets

Room, 1 King Bed with Sofa bed

  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

Iron/ironing board, bed sheets

Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Iron/ironing board, bed sheets

Room, 2 Queen Beds

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed

Iron/ironing board, bed sheets

Room, 1 King Bed with Sofa bed

  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds

Iron/ironing board, bed sheets

Room, Multiple Beds

  • City view
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Hearing Accessible)

Iron/ironing board, bed sheets

Room, 1 King Bed with Sofa bed (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Iron/ironing board, bed sheets

Room, 2 Queen Beds

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Multiple Beds

Iron/ironing board, bed sheets

Room, Multiple Beds

  • City view
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

AC Hotel Jacksonville St Johns Town Center

Hotel with free parking, a short walk to St. Johns Town Center
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a coffee shop/cafe are on-site. Housekeeping is available on request.
AC Hotel Jacksonville St Johns Town Center offers 118 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. 55-inch flat-screen televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at AC Hotel Jacksonville St Johns Town Center, you're just a quick walk from St. Johns Town Center. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi and wired Internet in some public areas
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, 3 meeting rooms and a computer
  • On-site recreation includes a 24-hour gym
  • Just a 1-minute drive from St. Johns Town Center and 11 minutes from Mayo Clinic Florida
  • Pets welcome for a fee
AC Hotel Jacksonville St Johns Town Center offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include 3 meeting rooms and coworking spaces. AC Hotel Jacksonville St Johns Town Center also features a terrace, laundry facilities, and a front desk safe. Self parking is free.

This Jacksonville hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
AC Hotel Jacksonville St Johns Town Center has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 22 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping centre

Family friendly

  • Fenced pool
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Proposal/romance packages

Business services

  • 3 meeting rooms
  • Computer station
  • Coworking space

Outdoors

  • In a nature reserve
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Smooth flooring in public areas
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Built in 2024
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Iron/ironing board
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 22 per person
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

AC BY Marriott Jacksonville
AC Hotel Jacksonville ST Johns Town CTR
AC Hotel Jacksonville St Johns Town Center Hotel
AC Hotel Jacksonville St Johns Town Center Jacksonville
AC Hotel Jacksonville St Johns Town Center Hotel Jacksonville

AC Hotel Jacksonville St Johns Town Center Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 85 out of 105 reviews
Rating 8 - Good. 9 out of 105 reviews
Rating 6 - Okay. 7 out of 105 reviews
Rating 4 - Poor. 1 out of 105 reviews
Rating 2 - Terrible. 3 out of 105 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lauren

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very impressed with the hotel. This will be our go to for future stops in Jacksonville!
Stayed 2 nights in Feb 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Feb 2025

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Yenny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay! Really love this hotel and its ambiance. A lot of options for shopping and food.
Stayed 2 nights in Feb 2025

6/10 Okay

Lauren

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Front desk staff could have definitely been friendlier. No microwave for guests to use and beds were a little hard. Water pressure average at best.
Stayed 2 nights in Feb 2025

10/10 Excellent

Antonio

Stayed 1 night in Feb 2025

10/10 Excellent

Christina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful room. Bed was very comfortable. We wished they had a better breakfast.
Stayed 1 night in Jan 2025

10/10 Excellent

Don

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly helpful staff
Stayed 3 nights in Jan 2025

10/10 Excellent

Brittany

Stayed 1 night in Jan 2025

10/10 Excellent

Mitchell

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Luis

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Richard

Stayed 1 night in Dec 2024

10/10 Excellent

Shenika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience !! Recommend highly :))
Stayed 2 nights in Dec 2024

10/10 Excellent

karan

Stayed 1 night in Dec 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Stay was great and everything was super clean! I actually forgot my slippers and had to wear my white socks when in the room and they weren't dirty. I'd absolutely recommend this hotel!
Stayed 1 night in Dec 2024

6/10 Okay

Della

Liked: Cleanliness, staff & service
Issue with toilet not flushing otherwise Very nice rooms.
Stayed 1 night in Dec 2024

10/10 Excellent

Breanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really beautiful location. In a nice area
Stayed 1 night in Dec 2024

10/10 Excellent

Amanda

Stayed 2 nights in Dec 2024

10/10 Excellent

Maggie

Liked: Cleanliness, staff & service, amenities
Beautiful property.
Stayed 1 night in Dec 2024

10/10 Excellent

Jimena Elgui

Stayed 6 nights in Oct 2024

10/10 Excellent

Rezan

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, clean hotel in a very convenient area. Many shopping and dining options. Absolutely will stay here again and recommend to others.
Stayed 1 night in Nov 2024

10/10 Excellent

Maria

Liked: Cleanliness, property conditions & facilities
I did not like the fact that rooms are not made every day, only upon asking and requiring :(
Stayed 2 nights in Oct 2024