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Candlewood Suites Jacksonville East Merril Road by IHG

2.5 star property

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Photo gallery for Candlewood Suites Jacksonville East Merril Road by IHG

Exterior
Lobby sitting area
Outdoor pool
In-room safe, desk, cots/infant beds, rollaway beds
In-room safe, desk, cots/infant beds, rollaway beds

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
2700 Jane St, Jacksonville, FL, 32225
  • Place, Jacksonville Arboretum and Gardens
    ‪3 min drive‬
  • Place, Regency Square Mall
    ‪4 min drive‬
  • Place, Yellow Bluff Fort
    ‪5 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪20 min drive‬

Room options

View all photos for Studio Suite, 2 Double Beds

In-room safe, desk, cots/infant beds, rollaway beds

Studio Suite, 2 Double Beds

9.0 out of 10
Wonderful
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 King Bed

In-room safe, desk, cots/infant beds, rollaway beds

Studio Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, cots/infant beds, rollaway beds

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 2 Double Beds, Kitchen

In-room safe, desk, cots/infant beds, rollaway beds

Studio Suite, 2 Double Beds, Kitchen

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 2 Double Beds, Accessible (Comm)

In-room safe, desk, cots/infant beds, rollaway beds

Studio Suite, 2 Double Beds, Accessible (Comm)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 Queen Bed, Accessible (Comm, Tub)

In-room safe, desk, cots/infant beds, rollaway beds

Studio Suite, 1 Queen Bed, Accessible (Comm, Tub)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Comm)

In-room safe, desk, cots/infant beds, rollaway beds

Studio Suite, 1 Queen Bed, Accessible (Comm)

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, cots/infant beds, rollaway beds

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds

Coffee/tea maker

Studio Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 Queen Bed

Room amenity

Studio Suite, 1 Queen Bed

9.2 out of 10
Wonderful
(27 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite

Studio Suite | In-room safe, desk, cots/infant beds, rollaway beds

Studio Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

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About this property

Candlewood Suites Jacksonville East Merril Road by IHG

Along with an outdoor pool, this hotel has a 24-hour fitness centre and a 24-hour business centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, concierge services and dry cleaning.
Candlewood Suites Jacksonville East Merril Road by IHG offers 95 air-conditioned accommodations with a safe and coffee/tea makers. Televisions come with cable channels and pay-per-view films. Accommodations all include kitchens. Bathrooms include a combined bath/shower unit and hairdryers.

This Jacksonville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Candlewood Suites Jacksonville East Merril Road by IHG. During your stay, you'll be close to Jacksonville Arboretum and Gardens. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 10 minutes by car from St. Johns Town Center and 8 minutes from University of North Florida
  • Pets welcome for a fee (restrictions apply)
Candlewood Suites Jacksonville East Merril Road by IHG offers its guests an outdoor pool and a 24-hour fitness centre. Public spaces have free WiFi and wired Internet. You'll find a 24-hour business centre on site. A terrace, barbecue grills, and concierge services are also featured at the business-friendly Candlewood Suites Jacksonville East Merril Road by IHG. Self parking is free.

Smoking is allowed in designated areas at this Jacksonville hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Cot (surcharge)
  • Grocery/convenience store
  • In-room kitchen
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (102 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (102 centimetre high)

More

  • 1 building
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Pay films
  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Kitchen

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4 PM

Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150
  • Weight limit: 80 lb per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are available for USD 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 150
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6 AM to 9 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites JACKSONVILLE EAST MERRIL ROAD

Candlewood Suites MERRIL

Candlewood Suites MERRIL Hotel

Candlewood Suites MERRIL Hotel JACKSONVILLE EAST ROAD

Candlewood Suites Jacksonville East Merril Road Hotel

Candlewood Suites Merril Road Hotel

Candlewood Suites Merril Road

Candlewood Suites Jacksonville East Merril Road

Candlewood Suites Jacksonville East Merril Road by IHG Hotel

Candlewood Suites Jacksonville East Merril Road an IHG Hotel

Candlewood Suites Jacksonville East Merril Road by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 302 out of 582 reviews
Rating 8 - Good. 176 out of 582 reviews
Rating 6 - Okay. 48 out of 582 reviews
Rating 4 - Poor. 22 out of 582 reviews
Rating 2 - Terrible. 34 out of 582 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Dominique, Jacksonville

Liked: Cleanliness
The room was clean. The staff were all kind and professional. Everything worked : TV, AC, Microwave, refrigerator, stove, iron etc. My only complaint is the water. The water felt kind of oily. Like no matter how much I rinsed off, my skin still felt like it had soap residue. And the kitchenette sink wouldn't get hotter than lukewarm. And the water pressure in sinks and tub was very low. Though respect the fact that many people prefer low pressured, soft water. It's not My preference and detracts from an otherwise great stay
Stayed 2 nights in Feb 2026

8/10 Good

Victor

Stayed 1 night in Feb 2026

10/10 Excellent

Lee

Stayed 1 night in Jan 2026

10/10 Excellent

Leiter

Stayed 2 nights in Jan 2026

4/10 Poor

aaron

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Room stunk. Literally had to go to the store for bleach and cleaning supplies.
Stayed 2 nights in Jan 2026

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room friendly staff
Stayed 1 night in Dec 2025

8/10 Good

Jennifer

Stayed 1 night in Dec 2025

10/10 Excellent

Ronald

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful!!!
Stayed 1 night in Dec 2025

10/10 Excellent

Randy, Alderson

Liked: Cleanliness, amenities, property conditions & facilities
Staff was excellent but having a recliner saved my back
Stayed 2 nights in Nov 2025

10/10 Excellent

Brian

Business traveller
Great stay and nice room as always when I come to Florida for construction project management. Close to the Base and easy in and out parking and great staff who take care of whatever I need. Many thanks as always.
Stayed 5 nights in Nov 2025

8/10 Good

Jaqueline

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly, property was very central to our needs.
Stayed 3 nights in Oct 2025

10/10 Excellent

Linda

Stayed 2 nights in Oct 2025

10/10 Excellent

Frederick

Stayed 7 nights in Oct 2025

8/10 Good

Jorge L

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

4/10 Poor

Daniel

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Don't bring service animals

I have stayed here multiple times it's close to home and great for emergencies such as this trip when I couldn't stay at my apartment. The first few days were fantastic, nice and relaxing as you would expect for a hotel stay. Mid way through my stay I got a call from the front desk while I was out that I needed to come back and clean my room because it was disgusting. They claimed my cats, who are registered emotional support animals with paperwork to prove it, pooped on the floor. I came back and there was a tiny piece that got kicked out of the box. When I got to the hotel the front desk lady who called me handed me a trash bag to help clean it up which I thought was nice. About 10 minutes after I picked it up and cleaned the room she came back saying it was disgusting and forced me to spray what she said was febreze, so I did a few times around the box. As I handed the bottle back to her she snatched it away and said it wasn't enough and proceeded to spray every inch of my room so even if it did smell all I can smell now was the febreze, I could even taste it in the air it was so much. As she was doing this she questioned me about how many cats I have, are they both service animals, what kind of service animals, and then didn't believe me when I answered her. My two cats are both registered emotional support animals this was documented when I checked in. The biggest issue is my entire stay I had the no housekeeping and animal roommate sign on the door so no one would enter
Stayed 4 nights in Sep 2025

6/10 Okay

Joyce

Stayed 3 nights in Aug 2025

10/10 Excellent

Veronica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean.
Stayed 1 night in Sep 2025

8/10 Good

Toni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Kerri

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Staff, Great long-term stay

Great stay for one month and one week while working on a construction project. Great staff, great stay.
Stayed 7 nights in Aug 2025

10/10 Excellent

Ryan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There wasn't much around the hotel as it sits back off a main road, but it was quiet and clean. Bed was nice I appreciated the thicker comforter as I'm always cold
Stayed 1 night in Jul 2025

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2025

10/10 Excellent

david

Stayed 3 nights in Jul 2025

10/10 Excellent

Marco

When I arrived was greeted with a friendly smile, Elena was very friendly and polite and professional. Made me feel welcome.
Stayed 1 night in Jul 2025

8/10 Good

Mary

Stayed 1 night in Jul 2025

8/10 Good

Celestino

Business traveller
Liked: Cleanliness, property conditions & facilities
Very Comfortable bed. Clean bathroom and kitchen. Excellent gym. Lobby needs makeover as it has a worn out look. A bit pricey considering the condition and no included hot breakfast.
Stayed 1 night in Jul 2025

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