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DoubleTree by Hilton Hotel Jacksonville Airport

4.0 star property

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Photo gallery for DoubleTree by Hilton Hotel Jacksonville Airport

Exterior
Property preview
Bar (on property)
Business centre
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Parking available
  • Breakfast available
  • Bar

Explore the area

View in a map
2101 Dixie Clipper Dr, Jacksonville, FL, 32218
  • River City Market Place
    ‪4 min drive‬
  • Jacksonville Zoo and Gardens
    ‪13 min drive‬
  • Jacksonville Cruise Terminal
    ‪17 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪6 min walk‬

Room options

View all photos for Room, 2 Queen Beds, Balcony or Patio

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Balcony or Patio

9.0 out of 10
Wonderful
(42 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed , Hearing Accessible

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 1 King Bed , Hearing Accessible

8.2 out of 10
Very good
(12 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom , 1 King Bed

Pillow-top beds, in-room safe, desk, blackout curtains

Suite, 1 Bedroom , 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 1 King Bed

9.0 out of 10
Wonderful
(120 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, 1 King

Pillow-top beds, in-room safe, desk, blackout curtains

Deluxe Suite, 1 Bedroom, 1 King

  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony or Patio

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 1 King Bed, Balcony or Patio

8.8 out of 10
Excellent
(18 reviews)
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed | Pillow-top beds, in-room safe, desk, blackout curtains

Studio Suite, 1 King Bed

7.2 out of 10
Good
(12 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Studio Suite, 1 King Bed

Pillow-top beds, in-room safe, desk, blackout curtains

Deluxe Studio Suite, 1 King Bed

8.0 out of 10
Very good
(5 reviews)
  • 65 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King, Accessible Tub, Balcony or Patio

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 1 King, Accessible Tub, Balcony or Patio

8.0 out of 10
Very good
(16 reviews)
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 2 Queen Beds

8.4 out of 10
Very good
(36 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Hearing Accessible

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Hearing Accessible

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible , Tub

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible , Tub

9.6 out of 10
Exceptional
(10 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Roll in Shower

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible, Roll in Shower

9.2 out of 10
Wonderful
(9 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Hearing Accessible, Roll in Shower

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible, Hearing Accessible, Roll in Shower

9.6 out of 10
Exceptional
(4 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds

Studio Suite, 2 Queen Beds | Pillow-top beds, in-room safe, desk, blackout curtains

Studio Suite, 2 Queen Beds

  • 65 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio Suite, 1 King , Accessible, Roll in Shower

Pillow-top beds, in-room safe, desk, blackout curtains

Studio Suite, 1 King , Accessible, Roll in Shower

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Lobby

Hyatt Place Jacksonville Airport

  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
4.5 out of 5, Wonderful, 2,060 reviews
The price is €84
includes taxes & fees
21 Sept - 22 Sept
Hyatt Place Jacksonville Airport

About this property

DoubleTree by Hilton Hotel Jacksonville Airport

Hotel in Jacksonville with free airport shuttle and free local area shuttle
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour health club. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli and a coffee shop/cafe are on-site.
DoubleTree by Hilton Hotel Jacksonville Airport offers 201 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature pillowtop mattresses. 42-inch flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Jacksonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton Hotel Jacksonville Airport. During your stay, you'll be close to River City Market Place. You'll find features such as free WiFi in public areas, a free round-trip airport shuttle and a free area shuttle.
  • Free WiFi
  • Enjoy American cuisine while dining at Frequency Restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 11 minutes by car from Jacksonville Zoo and Gardens and 5 minutes from UF Health North
  • Free airport and local-area shuttle service
  • Cats and dogs welcome for a fee
DoubleTree by Hilton Hotel Jacksonville Airport offers its guests an outdoor pool and a 24-hour health club. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 7 meeting rooms available. A vending machine, multilingual staff, and concierge services are also featured at the business-friendly DoubleTree by Hilton Hotel Jacksonville Airport. An area shuttle within 3 miles and A roundtrip airport shuttle (available 24 hours) are free. For a fee, parking is available.

This 4-star Jacksonville hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 11:30 AM.
Frequency Restaurant – This restaurant specialises in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Frequency Lounge – This bar serves dinner and light fare. Guests can enjoy drinks at the bar. Open daily.
Revive Coffee Cafe – This coffee shop only serves breakfast. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle
  • Free area shuttle up to 3 miles
  • Parking on site (USD 10 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:30 AM for a fee: USD 21 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Frequency Lounge
  • Frequency Restaurant
  • Revive Coffee Cafe

Things to do

  • 24-hour health club
  • Bicycles
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 7 meeting rooms

Outdoors

  • Free pool cabanas
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1977
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay (maximum USD 150 per stay)
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 21 per person
  • Self-parking fee: USD 10.00 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Late check-out fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel Jacksonville Airport
DoubleTree by Hilton Hotel Jacksonville Airport Hotel
DoubleTree by Hilton Hotel Jacksonville Airport Jacksonville

DoubleTree by Hilton Hotel Jacksonville Airport Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 922 out of 1645 reviews
Rating 8 - Good. 312 out of 1645 reviews
Rating 6 - Okay. 201 out of 1645 reviews
Rating 4 - Poor. 112 out of 1645 reviews
Rating 2 - Terrible. 98 out of 1645 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Shelly

Travelled with family
Liked: Cleanliness, amenities
Sadly, the pool was not working. Our hallway smelled like marijuana, and we didn't sleep well because the air conditioner in our room sounded like a truck revving it's engine through the night. I thought the price of water in the front lobby was a bit expensive. We did like the convenience from the airport, we enjoyed the restaurant, and out room was very clean.
Stayed 1 night in Jun 2025

6/10 Okay

Lacey

Travelled with family
Disliked: Amenities
Kind of outdated- pool was closed
Stayed 1 night in Jun 2025

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Easy and convenient and saved some money.
Stayed 2 nights in May 2025

10/10 Excellent

James

Stayed 1 night in May 2025

4/10 Poor

Zac

Business traveller
Liked: Property conditions & facilities
Disliked: Cleanliness
Not clean at all... smell humidity and you hear everything
Stayed 1 night in May 2025

4/10 Poor

Alex

Disliked: Amenities, property conditions & facilities
Arrived and the whole floor smells terrible. The sheets are also very rough and uncomfortable — and they didn’t even have a fitted sheet on either of our beds. Everything in the room is very old and the lamp is rusted.
Stayed 1 night in Jun 2025

10/10 Excellent

Ysaira

Stayed 2 nights in Jun 2025

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Location to Fy JAX

I had a flight arriving late in the evening and have a long drive once on the ground. Booked this hotel to get a good sleep before traveling the next morning. The room was clean, spacious and best of all quiet. The bathroom was roomy and the water hot. I enjoyed a nice breakfast before getting on the road. The location is the absolute best for getting in or out of JAX. I'll definitely use it again.
Stayed 1 night in Jun 2025

8/10 Good

Marjorie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay here again
Stayed 3 nights in Jun 2025

10/10 Excellent

Emma, Live Oak

Stayed 1 night in Jun 2025

4/10 Poor

Bill

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This is an old, tired hotel. The hotel is located on the airport property, but it is too far to walk to the terminals. Since you have to drive or take a shuttle even if you stay at this hotel, I would stay somewhere else and drive to the airport.
Stayed 1 night in Jun 2025

10/10 Excellent

Mary

Liked: Cleanliness, property conditions & facilities
The only thing i didnt like was the shuttle driver. Felt like we were a bother to him. Otherwise, the rest of the staff were great
Stayed 1 night in Jun 2025

10/10 Excellent

Estela

Stayed 1 night in Jun 2025

10/10 Excellent

Betsy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was very close to airport and the restaurant was great…nice outside eating area at restaurant
Stayed 1 night in May 2025

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome staff and great stay
Stayed 1 night in Jun 2025

8/10 Good

William

Liked: Cleanliness, amenities
Standard. Bed comfy. Outdated a bit but acceptable
Stayed 2 nights in May 2025

2/10 Terrible

Jacqueline James, DOUGLASVILLE

Stayed 2 nights in May 2025

10/10 Excellent

Lana

Liked: Cleanliness, amenities, property conditions & facilities
Loved the mobile check-in and the warm chocolate chip cookie.
Stayed 1 night in Jun 2025

10/10 Excellent

Everett

Stayed 2 nights in May 2025

10/10 Excellent

Joshua

Stayed 1 night in May 2025

8/10 Good

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Darlene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 3 nights in May 2025

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice property close to cruise terminal.

Property was very nice. It is only 20 minutes away from the cruise terminal. The bed was very comfy and the room was well decorated and appointed. Staff was very friendly. The Frequency restaurant was good as well. Even though the hotel is on the airport, the sound wasn't an issue at all.
Stayed 1 night in May 2025

2/10 Terrible

MARK

Liked: Cleanliness
Disliked: Staff & service, room comfort
The a.c. was set to “on” instead of automatic at 67F. I turned it to heat and it did not work. So slept in a cold room. Woke up at 4AM to get ready for airport and the shower and sink water was Luke warm (cold), so took a cold shower as I was running out of time. Went downstairs to express my displeasures to the desk attendant and she acted like she was writing down the two issues and she did not, so no intention to tell the on coming manager. We would not want to look bad in front of the manager. So I told her I wanted a response and/or my money back and seemed outwardly indifferent all together. I sent a text to the desk person that checked me in, of course - no response. I will never stay at a Hilton hotel ever again as the one prior last year in South Florida was crap too (restaurant).
Stayed 1 night in May 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I Stay here often when I fly out
Stayed 1 night in May 2025

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