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DoubleTree by Hilton Hotel Jacksonville Airport

4.0 star property

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Photo gallery for DoubleTree by Hilton Hotel Jacksonville Airport

Lobby
Property preview
Bar (on property)
Exterior
Outdoor pool, open 8:00 AM to 10:00 PM, free pool cabanas, pool loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
2101 Dixie Clipper Dr, Jacksonville, FL, 32218
  • Place, River City Market Place
    ‪3 min drive‬
  • Place, UF Health Hospital North
    ‪5 min drive‬
  • Place, UF Health North
    ‪5 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪6 min walk‬

Room options

View all photos for Room, 1 King Bed

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 1 King Bed

9.0 out of 10
Wonderful
(126 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony or Patio

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 1 King Bed, Balcony or Patio

8.8 out of 10
Excellent
(20 reviews)
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed | Pillow-top beds, in-room safe, desk, blackout curtains

Studio Suite, 1 King Bed

7.2 out of 10
Good
(12 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Studio Suite, 1 King Bed

Pillow-top beds, in-room safe, desk, blackout curtains

Deluxe Studio Suite, 1 King Bed

8.0 out of 10
Very good
(5 reviews)
  • 65 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 2 Queen Beds

8.4 out of 10
Very good
(37 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony or Patio

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Balcony or Patio

9.0 out of 10
Wonderful
(46 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed , Hearing Accessible

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 1 King Bed , Hearing Accessible

8.2 out of 10
Very good
(12 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom , 1 King Bed

Pillow-top beds, in-room safe, desk, blackout curtains

Suite, 1 Bedroom , 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds

Studio Suite, 2 Queen Beds | Pillow-top beds, in-room safe, desk, blackout curtains

Studio Suite, 2 Queen Beds

  • 65 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio Suite, 1 King , Accessible, Roll in Shower

Pillow-top beds, in-room safe, desk, blackout curtains

Studio Suite, 1 King , Accessible, Roll in Shower

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Hearing Accessible, Roll in Shower

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible, Hearing Accessible, Roll in Shower

9.6 out of 10
Exceptional
(4 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible , Tub

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible , Tub

9.6 out of 10
Exceptional
(10 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Roll in Shower

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible, Roll in Shower

9.2 out of 10
Wonderful
(9 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Hearing Accessible

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Hearing Accessible

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King, Accessible Tub, Balcony or Patio

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 1 King, Accessible Tub, Balcony or Patio

8.0 out of 10
Very good
(16 reviews)
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, 1 King

Pillow-top beds, in-room safe, desk, blackout curtains

Deluxe Suite, 1 Bedroom, 1 King

  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Hearing Accessible Two Queen Room

Pillow-top beds, in-room safe, desk, blackout curtains

Hearing Accessible Two Queen Room

  • Sleeps 4

View all photos for King Room with Balcony or Patio

Pillow-top beds, in-room safe, desk, blackout curtains

King Room with Balcony or Patio

  • Sleeps 3

View all photos for Two Queen Room with Balcony or Patio

Pillow-top beds, in-room safe, desk, blackout curtains

Two Queen Room with Balcony or Patio

  • Sleeps 4

View all photos for Hearing Accessible King Room

Pillow-top beds, in-room safe, desk, blackout curtains

Hearing Accessible King Room

  • Sleeps 2

View all photos for Mobility Accessible King Room with Roll in Shower

Pillow-top beds, in-room safe, desk, blackout curtains

Mobility Accessible King Room with Roll in Shower

  • Sleeps 2

View all photos for Mobility Accessible King Room with Bathtub

Pillow-top beds, in-room safe, desk, blackout curtains

Mobility Accessible King Room with Bathtub

  • Sleeps 2

Mobility Hearing Accessible King Room with Tub and Balcony

  • Sleeps 2

Mobility Hearing Accessible King Room with Balcony and Roll in Shower

  • Sleeps 2

Mobility Accessible King Studio Suite with Roll in Shower

  • Sleeps 4

One Bedroom King Suite

  • Sleeps 4

King Room

  • Sleeps 4

View all photos for King Studio Suite

Pillow-top beds, in-room safe, desk, blackout curtains

King Studio Suite

  • Sleeps 4

View all photos for Two Queen Room

Pillow-top beds, in-room safe, desk, blackout curtains

Two Queen Room

  • Sleeps 4

View all photos for One Bedroom Deluxe King Suite

Pillow-top beds, in-room safe, desk, blackout curtains

One Bedroom Deluxe King Suite

  • Sleeps 4

View all photos for Deluxe King Studio Suite

Living area | 42-inch flat-screen TV with cable channels, TV

Deluxe King Studio Suite

  • Sleeps 4

View all photos for Junior Two Double Suite

Pillow-top beds, in-room safe, desk, blackout curtains

Junior Two Double Suite

  • Sleeps 5

Similar properties

Front of property – evening/night
Hyatt Place Jacksonville Airport
  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
4.5 out of 5, Wonderful, 2,330 reviews
The price is €107
includes taxes & fees
18 Jan - 19 Jan
Hyatt Place Jacksonville Airport

About this property

DoubleTree by Hilton Hotel Jacksonville Airport

Hotel in Jacksonville with free airport shuttle and free local area shuttle
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour health club. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli and a coffee shop/cafe are on-site.
DoubleTree by Hilton Hotel Jacksonville Airport offers 202 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature pillowtop mattresses. 42-inch flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Jacksonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton Hotel Jacksonville Airport. During your stay, you'll be close to River City Market Place. You'll find features such as free WiFi in public areas, a free round-trip airport shuttle and a free area shuttle.
  • Free WiFi
  • Enjoy American cuisine while dining at Frequency Restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking and extended parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the restaurant and the helpful staff
  • 11 minutes by car from Jacksonville Zoo and Gardens and 5 minutes from UF Health North
  • Free airport and local-area shuttle service
  • Cats and dogs welcome for a fee
DoubleTree by Hilton Hotel Jacksonville Airport offers its guests an outdoor pool and a 24-hour health club. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 7 meeting rooms available. A vending machine, multilingual staff, and concierge services are also featured at the business-friendly DoubleTree by Hilton Hotel Jacksonville Airport. An area shuttle within 3 miles and A roundtrip airport shuttle (available 24 hours) are free. For a fee, parking is available.

This 4-star Jacksonville hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 11:30 AM.
Frequency Restaurant – This restaurant specialises in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Frequency Lounge – This bar serves dinner and light fare. Guests can enjoy drinks at the bar. Open daily.
Revive Coffee Cafe – This coffee shop only serves breakfast. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle
  • Free area shuttle up to 3 miles
  • Uncovered parking on site (USD 10 per night; includes in/out privileges)
  • Uncovered extended parking on site (USD 20 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:30 AM for a fee: USD 21 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Frequency Lounge
  • Frequency Restaurant
  • Revive Coffee Cafe

Things to do

  • 24-hour health club
  • Bicycles
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 7 meeting rooms

Outdoors

  • Free pool cabanas
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1977
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 3:00 AM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 21 per person
  • Uncovered self-parking fee: USD 10.00 per night (in/out privileges)
  • Uncovered extended parking fee: USD 20 per night
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel Jacksonville Airport
DoubleTree by Hilton Hotel Jacksonville Airport Hotel
DoubleTree by Hilton Hotel Jacksonville Airport Jacksonville

DoubleTree by Hilton Hotel Jacksonville Airport Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 972 out of 1717 reviews
Rating 8 - Good. 335 out of 1717 reviews
Rating 6 - Okay. 202 out of 1717 reviews
Rating 4 - Poor. 113 out of 1717 reviews
Rating 2 - Terrible. 95 out of 1717 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice room .
Stayed 1 night in Sep 2025

10/10 Excellent

Oddbjorn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice size rooms
Stayed 1 night in Sep 2025

10/10 Excellent

Carrie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Super close to airport. Nothing fancy but comfy beds and friendly service.
Stayed 1 night in Oct 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

SCOTT

Stayed 1 night in Oct 2025

10/10 Excellent

Timothy, APO AE

Stayed 1 night in Oct 2025

10/10 Excellent

Oliver V.

Stayed 2 nights in Oct 2025

10/10 Excellent

CAROL

Business traveller, Travelled with group
Liked: Amenities
The room was very nice but unfortunately no microwave in the room. Other than that very nice room
Stayed 1 night in Oct 2025

4/10 Poor

Michael

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This hotel needs a lot of love as it is beat up. The hall ways a scuff marks all over the place the elevator door open even before you get to your floor. Over all the staff is great but the building needs a ton of attention.
Stayed 1 night in Oct 2025

10/10 Excellent

Canice

Stayed 2 nights in Oct 2025

10/10 Excellent

Alyson

Stayed 1 night in Oct 2025

10/10 Excellent

Kelly

Travelled with family
Liked: Staff & service, amenities
The staff is friendly and helpful. The beds are comfy. The bathrooms are small and dated. Overall, it was a super simple check in process, in a safe area, and the A/C worked great.
Stayed 1 night in Oct 2025

8/10 Good

Xzavier, Huntersville

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and comfortable, but some of the doors were not working properly.
Stayed 1 night in Sep 2025

10/10 Excellent

Larry

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Very professional staff
Stayed 1 night in Oct 2025

4/10 Poor

Carl Andrew

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness
Our first room we went to use the bathroom when we first got there and there was literally pubic hair and head hair everywhere!! I'm talking hundreds of pieces. I started cleaning it and then said enough was enough. There was booger smeared on the bathroom wall. A broken metal piece to the door on the ground that our one-year-old picked up. Usually, I'm not a complainer, but I went down and spoke to the front desk, which they quickly put us into a different room (front was amazing) but unfortunately that room was the same hair all over the bathroom. It was just so gross. One year-old got down on the floor for just a few minutes his legs were black. I bent down to pick up something. there was garbage under the bed. The bathrooms need to be vacuumed all around, not just a mop moved around. Every towel we opened at hair in it. I'm not reviewing in a negative way I'm genuinely hoping they can make a change because other than that decent place to stay and convenient location.
Stayed 2 nights in Sep 2025

10/10 Excellent

Morgan

Stayed 1 night in Sep 2025

8/10 Good

YUMI

Stayed 1 night in Sep 2025

4/10 Poor

Jacob

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Felt like we had to walk 2 miles to get to our room on the other end
Stayed 1 night in Sep 2025

10/10 Excellent

Darryl

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was amazing. Also the Shuttle driver was great. I can't remember the names.
Stayed 2 nights in Sep 2025

10/10 Excellent

Alaine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean. Free shuttle from the airport, you just need to call up when you land. On site coffee shop open from 4am. Friendly reception staff
Stayed 1 night in Sep 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Restaurant with excellent food and outside dining. Coffee shop with good coffee and friendly service. The accommodations we had on this trip were in the older part of the complex. That part is inconvenient to access and dated.
Stayed 1 night in Sep 2025

8/10 Good

Greg

Stayed 1 night in Sep 2025

10/10 Excellent

Bridget

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Staff were really helpful and it was super convenient for the airport.
Stayed 1 night in Sep 2025

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was nice cookie delicious just bathroom a lil tight otherwise great
Stayed 1 night in Sep 2025