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Residence Inn by Marriott Jacksonville Downtown

3.0 star property

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Photo gallery for Residence Inn by Marriott Jacksonville Downtown

55-inch LED TV with cable channels, TV, Netflix
1 bedroom, premium bedding, in-room safe, individually furnished
Reception
Free daily continental breakfast
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking available
  • Pool
  • Laundry
  • 24/7 front desk
  • Pet-friendly

Explore the area

View in a map
357 OAK STREET, Jacksonville, FL, 32204
  • Place, Prime F. Osborn III Convention Center
    ‪6 min walk‬
  • Place, Cummer Museum of Art and Gardens
    ‪12 min walk‬
  • Place, Times-Union Center for the Performing Arts
    ‪16 min walk‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪21 min drive‬

Room options

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, in-room safe, individually furnished

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(6 reviews)
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Basic Suite, 1 Bedroom

1 bedroom, premium bedding, in-room safe, individually furnished

Basic Suite, 1 Bedroom

9.6 out of 10
Exceptional
(21 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

1 bedroom, premium bedding, in-room safe, individually furnished

Studio, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(25 reviews)
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds

Coffee/tea maker, dining tables

Studio, Multiple Beds

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Hearing Accessible)

1 bedroom, premium bedding, in-room safe, individually furnished

Suite, 1 Bedroom (Hearing Accessible)

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

Coffee/tea maker, dining tables

Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Hearing Accessible)

1 bedroom, premium bedding, in-room safe, individually furnished

Suite, 1 Bedroom (Hearing Accessible)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

Coffee/tea maker, dining tables

Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Coffee/tea maker, dining tables

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

1 bedroom, premium bedding, in-room safe, individually furnished

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

1 bedroom, premium bedding, in-room safe, individually furnished

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, in-room safe, individually furnished

Studio, Multiple Beds (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Residence Inn by Marriott Jacksonville Downtown

Hotel with free breakfast, near Edward Waters College
An outdoor pool, a 24-hour fitness centre and a 24-hour business centre are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include self parking, coffee/tea in a common area and a meeting room. Housekeeping is available on request.
Residence Inn by Marriott Jacksonville Downtown offers 135 accommodations with laptop-compatible safes and coffee/tea makers. This individually furnished accommodation has separate dining areas and includes dining tables. Beds feature premium bedding. 55-inch LED televisions come with premium cable channels and Netflix. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Residence Inn by Marriott Jacksonville Downtown. During your stay, you're just a quick walk from Riverside Park. You'll find features such as free breakfast and free WiFi in public areas, plus an outdoor pool.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 4-minute drive from VyStar Veterans Memorial Arena and a few minutes from Edward Waters College
  • Cats and dogs welcome for a fee
Residence Inn by Marriott Jacksonville Downtown offers its guests an outdoor pool and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is available daily. Barbecue grills, multilingual staff, and a picnic area are also featured at the business-friendly Residence Inn by Marriott Jacksonville Downtown. Parking is available for a fee.

This 3-star Jacksonville hotel is smoke free.

Guests are served a free continental breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 12 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Dining table
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2021
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Dining table
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 150 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 30 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 12.00 per night
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and mobile payments; cash is not accepted
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 8:00 PM
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

By Marriott Jacksonville
Residence INN Jacksonville Downtown
Residence Inn by Marriott Jacksonville Downtown Hotel
Residence Inn by Marriott Jacksonville Downtown Jacksonville

Reviews

Residence Inn by Marriott Jacksonville Downtown Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness
Rating 10 - Excellent. 270 out of 332 reviews
Rating 8 - Good. 46 out of 332 reviews
Rating 6 - Okay. 8 out of 332 reviews
Rating 4 - Poor. 4 out of 332 reviews
Rating 2 - Terrible. 4 out of 332 reviews

Reviews

10/10 Excellent

Joseph

Stayed 1 night in Aug 2025

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly check in
Stayed 1 night in Aug 2025

8/10 Good

Michael, JOHNSON CITY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and the rooms were great. However, the area around felt extremely unsafe.
Stayed 1 night in May 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was great and so were the front desk, meal, and clean up crew.
Stayed 2 nights in Aug 2025

10/10 Excellent

Marc

Stayed 1 night in Aug 2025

10/10 Excellent

Kathiana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was a studio style room and it was spotless, the kitchen was well stocked with cooking tools and this was just a lovely little setup
Stayed 1 night in Aug 2025

10/10 Excellent

Markisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and new
Stayed 1 night in Aug 2025

10/10 Excellent

kelli

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean, modern and easy to access. Staff was very friendly! We enjoyed our stay and will be back!
Stayed 1 night in Jul 2025

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a lot of construction going around the area, along with unsafe feeling with in a few blocks away from the hotel
Stayed 1 night in Jul 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you ♥️
Stayed 1 night in Jul 2025

10/10 Excellent

Autumn

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Jennifer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Mary

Stayed 3 nights in Jul 2025

10/10 Excellent

Loyato

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We enjoyed our stay

My kids cannot wait to come again. We enjoyed our stay
Stayed 3 nights in Jul 2025

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Rhonne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great for access to Baptist Hospital.
Stayed 2 nights in Jun 2025

10/10 Excellent

Sherri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Gloria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exactly
Stayed 1 night in Jun 2025

10/10 Excellent

Zuzanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel! View from my room was really cool, however location isn't the best due to a small amount of public transport near the hotel. Room clean, really pretty, a lot of place, extra area to sit, huge fridge, microvave and anything else what's needed to live. There is event laundry room! Staff was really nice and friendly. Higly appreciated. Complimentary breakfast? It wasn't the best I have ever eaten, but due to the fact that was free and I was able to find some a bit healty options with a smaller amount of sugar, it's fine. To sum up, I am very satisfied, price was fine, overall condition too. Definitely better hotel than some other 'luxury' ones.
Stayed 1 night in Jun 2025

10/10 Excellent

Amin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Tanya, Montverde

Liked: Cleanliness, amenities, property conditions & facilities
Nice, room was spacious. Had all we needed.
Stayed 1 night in Apr 2025

8/10 Good

Carl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and efficient rooms, good service, good area to walk around in at daylight
Stayed 4 nights in May 2025

10/10 Excellent

Keyanna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was great room was above expectations. Great location
Stayed 2 nights in Jun 2025

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025