TownePlace Suites Jacksonville Airport

3.5 star property

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Photo gallery for TownePlace Suites Jacksonville Airport

Lobby
1 bedroom, premium bedding, down duvets, individually decorated
Coffee/tea maker
Exterior
Outdoor pool, open 8:00 AM to 10:00 PM, pool loungers

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Pool
  • Pet-friendly
  • Air conditioning

Explore the area

Map
1287 Airport Road, Jacksonville, FL, 32218
  • River City Market Place
    ‪2 min drive‬
  • UF Health North
    ‪3 min drive‬
  • Jacksonville Zoo and Gardens
    ‪11 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪4 min drive‬

Room options

Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Non Smoking

  • 50 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed, Non Smoking

  • 32 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Premium Suite, 1 Bedroom, Non Smoking

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Studio, 2 Queen Beds, Non Smoking

  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, 2 Queen Beds, Non Smoking (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

Studio, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

TownePlace Suites Jacksonville Airport

Hotel with free breakfast, near River City Market Place
This hotel features an outdoor pool, coffee/tea in a common area and a 24-hour front desk. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Additionally, a computer station, gas grills and a picnic area are on-site. Weekly housekeeping is available.
TownePlace Suites Jacksonville Airport offers 102 accommodations with iPod docking stations and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature down duvets and premium bedding. A pillow menu is available. 50-inch Smart televisions come with cable channels and Netflix.

This Jacksonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include an outdoor pool.
During your stay at TownePlace Suites Jacksonville Airport, you'll be within walking distance of River City Market Place. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a computer and a car charging station
  • Just a 3-minute drive from UF Health North and a few minutes from Pecan Park Flea and Farmers' Market
  • Free airport shuttle service
  • Cats and dogs welcome for a fee
Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A roundtrip airport shuttle is free (available 24 hours). An outdoor pool, barbecue grills, and multilingual staff are also featured at the business-friendly TownePlace Suites Jacksonville Airport. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Jacksonville hotel.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour free return airport shuttle on request
  • Cruise terminal shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Billiards/pool table
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Free cot
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in public areas
  • No lift
  • Pool hoist on site
  • Smooth flooring in room
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Built in 2024
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels
  • IPod dock
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the cruise terminal (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 20.00 per accommodation, per night (maximum USD 50 per stay), plus a one-time cleaning fee of USD 50.00
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20.00 per accommodation, per night (maximum USD 50 per stay) plus a one-off USD 50.00 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
TownePlace Suites Jacksonville Airport offers transfers from the cruise terminal (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Towneplace Suites Jacksonville
TownePlace Suites Jacksonville Airport Hotel
TownePlace Suites Jacksonville Airport Jacksonville
TownePlace Suites Jacksonville Airport Hotel Jacksonville

TownePlace Suites Jacksonville Airport Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 200 out of 232 reviews
Rating 8 - Good. 21 out of 232 reviews
Rating 6 - Okay. 5 out of 232 reviews
Rating 4 - Poor. 1 out of 232 reviews
Rating 2 - Terrible. 5 out of 232 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jessica

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was neat and clean and the breakfasts in the mornings were awesome and the staff was very sweet. The transport shuttle guys were also super accommodating and friendly. I definitely look forward to visiting again!
Stayed 3 nights in Feb 2025

10/10 Excellent

Shannon

Liked: Cleanliness
Stayed 2 nights in Feb 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Race weekend in Callahan

Very nice room & property. Large room.
Stayed 2 nights in Feb 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Feb 2025

10/10 Excellent

John

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

I had a very pleasant stay. The staff were friendly, and the room was clean and comfortable with all the necessary amenities. The location was perfect, close to local attractions, and the breakfast was a nice start to the day. I also appreciated the hotel’s facilities, though the Wi-Fi could have been better. Overall, a great experience, and I would recommend it to others.
Stayed 2 nights in Feb 2025

6/10 Okay

Diane

Business traveller, Travelled with partner
Disliked: Cleanliness
Conveniently close to airport. However, property looks worn down for being a new construction. Also, Cleanliness not the best.
Stayed 1 night in Feb 2025

10/10 Excellent

james

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is in excellent condition. Staff is friendly.
Stayed 1 night in Feb 2025

4/10 Poor

Marc Andre

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The fire alarm started chirping loudly every 15 seconds at 2am. When I went down at 5am there was no one at the front desk and upon checkout the response was “too bad”
Stayed 1 night in Feb 2025

10/10 Excellent

Kelvin

Stayed 1 night in Jan 2025

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Abieyuwa

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good place to rest
Stayed 2 nights in Feb 2025

2/10 Terrible

YANA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shay at front desk is the worsr

Cancelled our reservation without notice and gave it away to someone else, didn’t even call to notify
Stayed 1 night in Feb 2025

8/10 Good

Tamelia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and very clean
Stayed 2 nights in Feb 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Fast service
Stayed 1 night in Feb 2025

10/10 Excellent

Wendy

Stayed 1 night in Feb 2025

10/10 Excellent

LaShona

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A++

New clean room. Friendly sraff.
Stayed 4 nights in Jan 2025

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Clean property near JAX no issues
Stayed 1 night in Jan 2025

10/10 Excellent

Patrick

Stayed 1 night in Jan 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New, extremely clean, great service, right of 95

Stayed 1 night in Jan 2025

10/10 Excellent

Nelida

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel suite, clean, spacious, comfortable..slept like a baby beds were very comfortable. Breakfast in the hotel was excellent, great staff, very helpful. Beautiful lobby, well maintain..Loved our stay...
Stayed 4 nights in Jan 2025

10/10 Excellent

elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Brand new.
Stayed 1 night in Jan 2025

10/10 Excellent

Melba

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

tom

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, clean hotel with a friendly, knowledgeable and helpful staff.
Stayed 1 night in Jan 2025

10/10 Excellent

Gregory, Mililani

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025