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Tru by Hilton Jacksonville West I 295

3.0 star property

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Photo gallery for Tru by Hilton Jacksonville West I 295

Outdoor pool
Exterior
Terrace/patio
Exterior
1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Laundry
  • 24/7 front desk
  • Parking included

Explore the area

Map
4142 PERIMETER INDUSTRIAL PKWY W, Jacksonville, FL, 32219
  • Prime F. Osborn III Convention Center
    ‪14 min drive‬
  • Jacksonville Zoo and Gardens
    ‪16 min drive‬
  • EverBank Stadium
    ‪18 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪15 min drive‬

Room options

View all photos for Room, 1 King Bed (Hearing)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Room, 1 King Bed (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility, Hearing, Roll-In Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Room, 1 King Bed (Mobility, Hearing, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Hearing)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Room, 2 Queen Beds (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Bathtub

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Room, 2 Queen Beds, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Bathtub

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Room, 1 King Bed, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

Terrace/patio

Tru by Hilton Jacksonville Airport I-95

  • Pool
  • Free airport shuttle
  • Pet-friendly
  • Parking included
4.6 out of 5, Wonderful, (645)
The price is €94
for 1 room
includes taxes & fees
23 Jun - 24 Jun
Tru by Hilton Jacksonville Airport I-95

About this property

Tru by Hilton Jacksonville West I 295

Hotel in Jacksonville with free breakfast and 24-hour fitness centre
An outdoor pool, a 24-hour fitness centre and a 24-hour business centre are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk and a corner/local shop. Housekeeping is available on request.
Tru by Hilton Jacksonville West I 295 offers 82 air-conditioned accommodations, with a hairdryer. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 55-inch LED televisions come with cable channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
During your stay at Tru by Hilton Jacksonville West I 295, you'll be close to Jacksonville-Baldwin Rail Trail. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and convenience store
  • On-site recreation includes a 24-hour gym
  • 15 minutes by car from Jacksonville Zoo and Gardens and 6 minutes from Richardson Road Park
  • Cats and dogs welcome for a fee
Tru by Hilton Jacksonville West I 295 offers its guests an outdoor pool and a 24-hour fitness centre. Public spaces have free WiFi. You'll find a 24-hour business centre on site. Free breakfast is available daily. The business-friendly Tru by Hilton Jacksonville West I 295 also features laundry facilities, a corner/local shop, and a front desk safe. Free self parking is available.

This 3-star Jacksonville hotel is smoke free.

Guests are served a free buffet breakfast daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 1 building
  • 4 floors
  • Built in 2024
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free cot
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 55-inch LED TV with cable channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 125 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

TRU Jacksonville West
Tru by Hilton Jacksonville West
Tru by Hilton Jacksonville West I 295 Hotel
Tru by Hilton Jacksonville West I 295 Jacksonville
Tru by Hilton Jacksonville West I 295 Hotel Jacksonville

Tru by Hilton Jacksonville West I 295 Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 95 out of 139 reviews
Rating 8 - Good. 21 out of 139 reviews
Rating 6 - Okay. 16 out of 139 reviews
Rating 4 - Poor. 4 out of 139 reviews
Rating 2 - Terrible. 3 out of 139 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

AC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight stay

The hotel is next to a gas station and truck stop but not as intimidating as I thought it would be. The front desk clerk was very nice, the hotel and room was clean. We checked in late at night so it wasn’t busy and it was pretty quiet. Breakfast was available as stated nothing too fancy, it was as expected. I stayed one night because I wasn’t in town for very long but would definitely stay again.
Stayed 1 night in Mar 2025

10/10 Excellent

Brittany

Business traveller
Liked: Cleanliness, staff & service, room comfort

It was an okay place

Everything was good for the most part. There were a couple of issues I was having, payment issues with deposits without telling customers and the last, no running hot water in the shower.
Stayed 3 nights in Feb 2025

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Laniesha C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was very polite and courteous. The room was really nice and clean
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel except for hot water wasnt hot

Was a nice hotel but the hot water was more like lukewarm water
Stayed 2 nights in Feb 2025

10/10 Excellent

Steven

Liked: Cleanliness
Stayed 1 night in Feb 2025

8/10 Good

Mark

Stayed 1 night in Feb 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

sead, FORT WAYNE

Travelled with partner
It’s great place
Stayed 1 night in Nov 2024

6/10 Okay

Suzie

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
The room is small with no tub and difficult to adjust the temperature. The toilet flushes so loudly that it’s almost startling. There’s nothing close by to dine at except for a gas station/ Arby’s. The pool is closed. No hot tub which would be nice. We needed to cancel yesterday because of a situation at home but we would have had to pay in full so instead we will end up driving 14 hours tomorrow - ridiculous.
Stayed 1 night in Feb 2025

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A couple of issues

The soap and shampoo dispensers were empty upon arrival. Door closer was especially strong, difficult to open door without assistance from a mule. Please adjust, or supply mule.
Stayed 1 night in Jan 2025

10/10 Excellent

Ismael

Stayed 1 night in Jan 2025

6/10 Okay

Halsi

Travelled with family, Travelled with pets
Liked: Staff & service
Staff was friendly, accommodating, and nice but for a newer hotel this place is in poor condition. The first room we were given was big but the shower, blinds, and fan were broken. The second room was tiny, I could barely walk around the beds and I am a small person. The blinds and fan were also broken in that room and the street noise was terrible. But I wasn’t going to switch rooms again.
Stayed 1 night in Jan 2025

10/10 Excellent

Penny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and pleasant staff
Stayed 1 night in Jan 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

GADSDEN

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
After driving 13 hours it was the perfect place to stay overnight. The hot breakfast bar was amazing everything was fresh. Only downside was you had to drive through a truck stop to get into the parking lot and that wasn’t that bad . Definitely would stay there again
Stayed 1 night in Jan 2025

4/10 Poor

Robert

Business traveller
Liked: Room comfort
Disliked: Staff & service

Hotel lacks basic essentials.

Shampoo and body wash was not provided. When I inquired at the front desk they claim they “ordered” shampoo & body wash but it won’t ship. Left mirror light is out, housekeeping should have informed maintenance to fix said light. Trash was left on the floor from previous occupant. Only 2 towels were provided for a 3 day stay. When I inquired about additional towels, I was informed housekeeping would bring more, but housekeeping never came. Room 206 had a window but a very obstructed view. All you saw out of the window was the room of the covered porch. Less than impressed with said hotel and will not return to the hotel or the Tru brand.
Left mirror light is out in room 206.
Only conditioner was provider. Asked the front desk and they said they were out of body wash and shampoo.
Trash left on the floor, room not properly cleaned.
Stayed 2 nights in Jan 2025

4/10 Poor

Tiffany

Business traveller, Travelled with group
The walls are thin. Didn’t get much sleep because of all the noise.
Stayed 1 night in Jan 2025

8/10 Good

sylvie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little to industrial but the hotel itself was perfect
Stayed 2 nights in Jan 2025

10/10 Excellent

Hunter

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly workers and good breakfast
Stayed 1 night in Jan 2025

6/10 Okay

June

Travelled with pets, Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The tv conked out, they told us how to fix it, but it still had pauses in service so you'd miss dialog during a show. The electric shades didn't work. The decorative one did -- the one to block out light didn't work so the room was not dark during the night. The soap dispenser in the shower was empty. Lighting was terrible, we never did find a switch for three of the wall lights. No arm chair to sit on. The 'desk" was a tiny thing on wheels. It was the worst hotel we've ever stayed it. It was pet friendly but there was no good place to walk the dog -- basically around the parking lot. Would NEVER stay in a TRU again.
Stayed 1 night in Jan 2025

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Tony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025