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Ashley Wahid Hasyim Jakarta

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Breakfast, lunch, dinner served; international cuisine
Ashley | Living area
Exterior detail
Interior
Interior entrance
Luxury
VIP Access
4.0 star property
8.8

Excellent

Upscale hotel near Sarinah Mall

Located close to Plaza Indonesia and Grand Indonesia, Ashley Wahid Hasyim Jakarta provides dry cleaning/laundry services, a gym and a full-service spa. Treat yourself to a massage or other spa services. The on-site international cuisine restaurant, Adele, offers breakfast, lunch and dinner. Guests can connect to free in-room WiFi.

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Jalan K.H. Wahid Hasyim No. 73-75, Gondangdia, Menteng, Jakarta Pusat, Jakarta, 10250
  • Place, Sarinah Mall
    ‪3 min walk‬
  • Place, Plaza Indonesia
    ‪14 min walk‬
  • Place, Grand Indonesia
    ‪16 min walk‬
  • Airport, Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪38 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Superior Room

Superior Room | 1 bedroom, premium bedding, in-room safe, desk

Superior Room

9.2 out of 10
Wonderful
(5 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Hollywood - Joining Double Bed

Deluxe Hollywood - Joining Double Bed | 1 bedroom, premium bedding, in-room safe, desk

Deluxe Hollywood - Joining Double Bed

  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room (Free Self Service Laundry)

Deluxe Twin Room (Free Self Service Laundry) | 1 bedroom, premium bedding, in-room safe, desk

Deluxe Twin Room (Free Self Service Laundry)

8.0 out of 10
Very good
(2 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Room (Free Self Service Laundry)

Executive Room (Free Self Service Laundry) | 1 bedroom, premium bedding, in-room safe, desk

Executive Room (Free Self Service Laundry)

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Ashley

Ashley | 1 bedroom, premium bedding, in-room safe, desk

Ashley

  • 34 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 Queen Bed (Free Self Service Laundry)

Deluxe Room, 1 Queen Bed (Free Self Service Laundry) | 1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 1 Queen Bed (Free Self Service Laundry)

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Twin Room

Superior Twin Room | 1 bedroom, premium bedding, in-room safe, desk

Superior Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed
  • Free Wi-Fi

Similar properties

Reception
Ashley Tang Menteng Jakarta
Central Jakarta
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.6 out of 5, Wonderful, 145 reviews
The price is €53
includes taxes & fees
10 May - 11 May
Ashley Tang Menteng Jakarta

About this property

Ashley Wahid Hasyim Jakarta

Along with a full-service spa, this smoke-free hotel has a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include spa services, dry cleaning and laundry facilities.
Ashley Wahid Hasyim Jakarta offers 186 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a shower, slippers, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Alaya Spa. Services include massages. The spa is open daily.
During your stay at Ashley Wahid Hasyim Jakarta, you're just a quick walk from Jaksa Street. Enjoy features like free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at Adele
  • Buffet breakfast served daily for a fee
  • Indulge with massages at Alaya Spa
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a gym
  • Just a 4-minute walk from Sarinah Mall and a 2-minute drive from Grand Indonesia
  • Airport shuttle service available for a fee
There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. Ashley Wahid Hasyim Jakarta offers its guests a full-service spa and a fitness centre. There are 5 meeting rooms available. An airport shuttle (available 24 hours) is available for a fee. Spa services, multilingual staff, and laundry facilities are also featured at the business-friendly Ashley Wahid Hasyim Jakarta. Free self parking is available.

This 4-star Jakarta hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.
Adele – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 169,400 for adults and IDR 84,700 for children
  • A restaurant

Restaurants on site

  • Adele

Things to do

  • Full-service spa
  • Gym

Family friendly

  • Laundry facilities
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 5 meeting rooms
  • Computer station

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 17

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 169400 for adults and from IDR 84700 for children
  • Airport shuttle fee: IDR 370000 per vehicle (one-way, maximum occupancy 3)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Ashley Wahid Hasyim Jakarta offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

ASHLEY JAKARTA
Ashley Hotel Jakarta
Ashley Jakarta Wahid Hasyim
Ashley Wahid Hasyim Jakarta Hotel
Ashley Wahid Hasyim Jakarta Jakarta
Ashley Wahid Hasyim Jakarta Hotel Jakarta

Ashley Wahid Hasyim Jakarta Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 139 out of 287 reviews
Rating 8 - Good. 118 out of 287 reviews
Rating 6 - Okay. 20 out of 287 reviews
Rating 4 - Poor. 5 out of 287 reviews
Rating 2 - Terrible. 5 out of 287 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

TOAN

Liked: Cleanliness, amenities, property conditions & facilities
Awesome customer service. Thanks and will come back
Stayed 1 night in Feb 2026

10/10 Excellent

Erica

Liked: Cleanliness, amenities, property conditions & facilities
Staff, amenities
Stayed 3 nights in Jan 2026

2/10 Terrible

Simonette

Business traveller
Liked: Cleanliness
Disliked: Staff & service
My rating is based predominantly on customer service expectation than anything else. The property is nicely appointed as are most Ashleys. There is lack of attention to detail and service that is stunning. This was a second chance for this property, having failed on a previous visit. It was unable to redeem itself. I arrived at the property entrance struggling with my bags, the bell boy saw me approach and ignored me. I was forced to ask to open the door and he did NOT assist me with my bags. I still don't know what to make of this reception, but it left me feeling out of sorts. I arrived at my room and was well. As was the case during my last visit - the towels were worn and seriously discolored. They should be taken out of circulation. To be honest, they looked unwashed and that kicked my OCD into full gear. That aside the housekeeping was good. The issue this trip was the wifi connectivity - it was absolutely awful on large electronics such as a laptop computer. I called and complained several times, but there was no improvement. Eventually, I was moved to another room in an effort to resolve the problem. The problem was not improved. But I gave up on communicating. The fact of the matter is that good customer service demanded a follow up front desk and that didn't happen. I contacted hotels.com and made a complaint. They contacted the front desk twice and in neither instance did the property reach out. This, I believe was a deliberate management decision.
Stayed 1 night in Jan 2026

6/10 Okay

Simonette

I gave this establishment 3 stars because of the following: Poor cleaning practices in the rooms Extremely worn towels Nasty filthy public toilets Breakfast staff not very accommodating Highlights attractive decor Lobby
Stayed 1 night in Jan 2026

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Free laundry which is a plus. Room was very clean and breakfast was great.
Stayed 2 nights in Dec 2025

6/10 Okay

Ricky

Travelled with family
Disliked: Cleanliness
AC didn't work - had to move 😏 room was ok small and not the cleanest . Staff was ok nothing special
Stayed 4 nights in Nov 2025

8/10 Good

mitsuharu

Stayed 3 nights in Nov 2025

10/10 Excellent

Wissem

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Aug 2025

10/10 Excellent

DOUG RYUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

Raek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2025

10/10 Excellent

Anas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay — great hotel, super helpful staff, especially Saskia who was very cooperative and helpful.
Stayed 1 night in Aug 2025

10/10 Excellent

Anas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel to stay in. Breakfast is good but limited choices and repeated every day with some alterations.
Stayed 4 nights in Aug 2025

8/10 Good

Wissem

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Stayed 5 nights in Jun 2025

8/10 Good

ARNAV

Business traveller
Liked: Cleanliness, property conditions & facilities
Overall hotel experience was alright, room was ok but the pillows were too hard. They should offer both hard and soft pillows. The gym needs a revamp, the treadmills are not good and the overall gym condition also not good. Restaurant was fine, the breakfast buffet experience can be improved.
Stayed 4 nights in May 2025

6/10 Okay

Michael

Stayed 4 nights in May 2025

10/10 Excellent

Tarmizi, Potomac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location, walkable distance to restaurants, shoppinh centre and cinemas
Stayed 2 nights in Feb 2025

8/10 Good

Paul Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent size yet comfortable

It’s a typical big city hotel room. The room is clean and despite its size, the way it was arranged makes it easy to move around. A bigger closet for clothes would be great.
Stayed 2 nights in Jan 2025

4/10 Poor

Andrew

Just close to the US Embassy. Noisy neighbor. I did not the RSVP that I paid Upfront at Expedia. I did for Queen, Non Smoking and ended they tried to give me twin and smoking. I complained to Expedia and Hotel. They could not help me. Tricked to pay upfront but terrible stay.
Stayed 5 nights in Dec 2024

10/10 Excellent

Anandraj

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Best service and value for money

Fantastic service. Value for money. Saskia, Leony, Budi, and Joko (manager) and all others were very friendly. I used the GYM, and being vegetarian- I got good breakfast and Indian masala tea and even lunch was perfectly cooked. I recommend this hotel.
Stayed 2 nights in Nov 2024

10/10 Excellent

Amin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 nights enjoyable stay at Ashley Hotel

My wife and I enjoyed our 2 nights stay at Ashley hotel, the property looks to be well maintained. Services provided were excellent, however I have 3 small notes: The Staff at the restsurant needs to be more active especislly during the busy breakfast time. On 3 diffirent occasions i was diisappointed: When asking for omelette, for warm drink water and in the evening when asking my manggos be pilled off. I have to repratedly ask for it until I get what I need.
Stayed 2 nights in Oct 2024

10/10 Excellent

SUNGHOON

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Rio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were wonderful and the room was perfect. Bed was comfortable and the bathroom was clean and beautiful.
Stayed 4 nights in Jul 2024

10/10 Excellent

HERLAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Giovanny

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We did stay for 2 nights, the hotel's location is easily walk from MRT/Sarinah. The staff are friendly and helpful, they also allowed us to check in 1hr earlier. We did ask for new towel because there is cigarette smell on the towel and they changed quickly with the fresh new towel. Overall is good stay at Ashley Hotel
Stayed 2 nights in Mar 2024