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Nuanza Hotel & Convention

3.5 star property

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Photo gallery for Nuanza Hotel & Convention

Outdoor pool
Lobby
Lobby
Front of property
Breakfast, lunch and dinner served

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Jl. Raya Cikarang Cibarusah Km 40 No.17, Cikarang, West Java, 17530
  • Place, CityWalk Lippo Cikarang
    ‪3 min drive‬
  • Place, Jababeka Living Plaza
    ‪4 min drive‬
  • Place, Mall Lippo Cikarang
    ‪6 min drive‬
  • Airport, Jakarta (HLP-Halim Perdanakusuma Intl.)
    ‪55 min drive‬

Room options

View all photos for Deluxe Twin Room

Deluxe Twin Room | Minibar, in-room safe, desk, iron/ironing board

Deluxe Twin Room

  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Single Room

Minibar, in-room safe, desk, iron/ironing board

Deluxe Single Room

9.8 out of 10
Exceptional
(7 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Designer Room

Designer Room | Minibar, in-room safe, desk, iron/ironing board

Designer Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Premier Suite

Premier Suite | Minibar, in-room safe, desk, iron/ironing board

Premier Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, iron/ironing board

Junior Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Designer Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Premier Suite

A modern bathroom with a freestanding bathtub, two sinks, a glass shower enclosure, and a large mirror.

Premier Suite

  • Sleeps 2
  • Free Wi-Fi

View all photos for Junior Suite

A modern bathroom with a large mirror, two sinks, a bathtub, and a shower.

Junior Suite

  • Sleeps 2
  • Free Wi-Fi

Suite

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Nuanza Hotel & Convention

This smoke-free hotel features a full-service spa, an outdoor pool and a restaurant. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site.
Nuanza Hotel & Convention offers 231 air-conditioned accommodations with minibars and a safe. 43-inch LED televisions come with cable channels. Bathrooms include a shower, slippers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and in-room massages can be requested.

Recreational amenities at the hotel include an outdoor pool, a sauna and a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.
During your stay at Nuanza Hotel & Convention, you'll be close to Jababeka Living Plaza. Enjoy features like free WiFi in public areas and free valet parking, plus 2 coffee shops/cafes.
  • Free WiFi
  • Free valet parking and self-parking
  • Drinking and dining options include 2 coffee shops/cafes, a restaurant, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge in a treatment at the full-service spa
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym and a sauna
  • Just a 4-minute drive from CityWalk Lippo Cikarang and a few minutes from Jababeka Living Plaza
  • Airport shuttle service available for a fee
Nuanza Hotel & Convention offers its guests a full-service spa, an outdoor pool, and a sauna. There's a restaurant on site, along with 2 coffee shops/cafes. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and 10 meeting rooms. A fitness centre, spa services, and a terrace are also featured at the business-friendly Nuanza Hotel & Convention. Free self parking and valet parking are available.

This 3.5-star Cikarang hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.
Aj Brandon Restaurant – This restaurant serves breakfast, lunch and dinner.
The Porte – This restaurant serves breakfast, lunch and dinner. Open daily.
Montezuma Sky Lounge – On-site rooftop bar. Open daily.
Durian Cafe – On-site café. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 190,000 for adults and IDR 190,000 for children
  • 2 coffee shops/cafes
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Aj Brandon Restaurant
  • Durian Cafe
  • Montezuma Sky Lounge
  • The Porte

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 10 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Terrace

Full-service spa

  • In-room massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchairs on site

More

  • 25 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Towels provided

Entertainment

  • 43-inch LED TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Nuanza Hotel & Convention

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 500000 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: IDR 500000 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 190000 for adults and from IDR 190000 for children
  • Rollaway bed fee: IDR 500000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards
Safety features at this property include a fire extinguisher
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property Registration Number 8120013290475
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 8:00 PM
  • Pets and service animals are not allowed on site.

Property is also known as

Nuanza Hotel
Nuanza & Convention Cikarang
Nuanza Hotel & Convention Hotel
Nuanza Hotel Convention Cikarang
Nuanza Hotel & Convention Cikarang
Nuanza Hotel & Convention Hotel Cikarang

Nuanza Hotel & Convention Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 63 out of 103 reviews
Rating 8 - Good. 26 out of 103 reviews
Rating 6 - Okay. 10 out of 103 reviews
Rating 4 - Poor. 2 out of 103 reviews
Rating 2 - Terrible. 2 out of 103 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

NAOHIRO

Liked: Cleanliness, staff & service, amenities
very kind staffs
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

SAMSUNG RESIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is very calm & comfortable.
Stayed 4 nights in Feb 2024
Verified

10/10 Excellent

Kotaka

Any places was clean, so I felt so confortable.
Stayed 3 nights in Jun 2025
Verified

8/10 Good

meylany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is nice. Front Office staff friendly also staff at recreation.
Stayed 1 night in Dec 2021
Verified

10/10 Excellent

Enrico

Liked: Cleanliness, staff & service, property conditions & facilities
ALL GOOD
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Suguru

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very confortable.
Stayed 2 nights in Jul 2024
Verified

8/10 Good

EUN SEOUNG

Liked: Cleanliness
Very kind
Stayed 3 nights in Mar 2025
Verified

8/10 Good

Cheuk Hing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Overall good, the first room smell bad, they change another room for me, no problem.
Stayed 3 nights in Jul 2025
Verified

8/10 Good

YONGJIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 5 nights in Jun 2024
Verified

8/10 Good

NAOHIRO

clean and well maintained. water is only bottles and not eco-friendy. 50% chance that sauna is was not working with low temperature
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good but can be improved

I was told that the hotel is only 1 year old, overall stay is excellent, staff are very polite and attentive, room is very clean, breakfast and dinner were good (although some breakfast dishes were cold). The only setback is probably due to staff' lack of experience in handling check-in/out that guests had to wait for system confirmation. A slight improvement on this and the rate would be perfect!
Stayed 2 nights in Jul 2022
Verified

4/10 Poor

YOSHIAKI

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Hotel is clean but BAD service

This hotel is new and very clean. But some staff can't speak English. And laundry is so expensive. there is no laundry machine. when I ordered the ice box, the respons was so slow. the room service made very early morning call by mistake in spite of I did not order. so I felt very uncomfortable during my stay.
Stayed 3 nights in Jan 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good but can be improved

This is my second stay at Nuanza, love that the room is well-lit and very clean. Some improvements to suggest: air-conditioner temperature is not adjustable (or probably the remote control needs repair :), please also consider changing the toiletries to eco-friendly versions. I do not understand the different quality of food served at the only restaurant located at L5, dinner was perfect, but breakfast was bad, although lots of varieties to choose from but the taste should be improved. I visited the salon for a quick haircut but they overcharged, not going to return!
Stayed 1 night in Nov 2022
Verified

10/10 Excellent

KINOSHITA

Liked: Cleanliness, amenities, property conditions & facilities
客室は清潔且つアメニティも揃っている。また部屋も広々としており快適に過ごせる。外からの雑音も無く、よく眠れた。
Stayed 1 night in Feb 2026
Verified

8/10 Good

NORIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
部屋は清掃が行き届いていました。スパは高温のサウナと冷たい水風呂がとても快適でした。
Stayed 3 nights in Nov 2025
Verified

8/10 Good

KAZUO

Liked: Cleanliness, staff & service, amenities
良かった
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Kazuo

Liked: Cleanliness, staff & service, amenities
室内が綺麗だった
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

JEA SIK

Liked: Cleanliness, amenities, property conditions & facilities
시설이 좋았습니다
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Koichi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
日本からの出張者。高速道路入口に隣接されて移動には適切なホテル。 新しいホテルで清潔。 近くにMallがあるが店舗が少ない。だから食事する場所が少ない。
Stayed 5 nights in Apr 2025
Verified

10/10 Excellent

hoyoon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
룸서비스가 24시간이라 좋았어요 고속도로 인근이라 교통은 좋습니다 비지니스 출장시에 이용 하기 좋아요
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

GYUHWA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가성비 최고인 호텔, 직원들 모두 친절해요
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

OH HYUN

Liked: Cleanliness, staff & service, room comfort

매우 좋지만, 수질은 엉망! 조식도 괜찮습니다!

다른 부분은 다 만족합니다만, 수질이 매우 안좋습니다. 나는 샤워필터를 가져갔는데, 물을 틀자마자 필터가 검은색으로 변하였습니다. 하루에 2개씩 필터를 교체하였습니다. 여행가시는 분들은 필수로 샤워필터를 가져가셔야 합니다.
Stayed 4 nights in Jul 2024
Verified

10/10 Excellent

SAMSUNG RESIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
조용하고,깨끗한 숙박시설입니다. 단,조식 음식이 다양했으면 합니다.
Stayed 5 nights in Mar 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

깨끗합니다

새로지어져서 그런지 깨끗하고 좋아요
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

??

Liked: Cleanliness, staff & service, property conditions & facilities
만족합니다
Stayed 1 night in Mar 2024