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Sheraton Jakarta Soekarno Hatta Airport

4.0 star property

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Photo gallery for Sheraton Jakarta Soekarno Hatta Airport

Lobby
3 outdoor pools, open 6:00 AM to 9:00 PM, pool umbrellas, pool loungers
3 outdoor pools, open 6:00 AM to 9:00 PM, pool umbrellas, pool loungers
Deluxe Room, 2 Double Beds, Non Smoking, Lake View | 1 bedroom, premium bedding, minibar, in-room safe
Lobby

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • Room service

Explore the area

Map
KAWASAN BANDARA SOEKARNO-HATTA, Tangerang, 15126
  • Cengkareng Golf Club
    ‪11 min walk‬
  • White Sand Beach PIK 2
    ‪7 min drive‬
  • Pantjoran Chinatown PIK
    ‪12 min drive‬
  • Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪4 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, Terrace

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 2 Double Beds, Non Smoking, Terrace

  • 33 sq m
  • Sleeps 3
  • 2 Double Beds

Presidential Suite, 1 Bedroom, Non Smoking, Balcony

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Terrace

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, Non Smoking, Terrace

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Garden View

Suite, 1 Bedroom, Non Smoking, Garden View | Living room | 55-inch Smart TV with cable channels

Suite, 1 Bedroom, Non Smoking, Garden View

  • Sleeps 3
  • 1 King Bed

Presidential Suite, 2 Bedrooms, Non Smoking, Terrace

  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Garden View

Deluxe Room, 1 King Bed, Non Smoking, Garden View | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, Non Smoking, Garden View

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, Lake View

Deluxe Room, 2 Double Beds, Non Smoking, Lake View | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 2 Double Beds, Non Smoking, Lake View

  • 33 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Lake View

Deluxe Room, 1 King Bed, Non Smoking, Lake View | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, Non Smoking, Lake View

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, Garden View

Deluxe Room, 2 Double Beds, Non Smoking, Garden View | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 2 Double Beds, Non Smoking, Garden View

  • 33 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Living room | 55-inch Smart TV with cable channels

Suite, 1 Bedroom, Non Smoking

  • 66 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Sheraton Jakarta Soekarno Hatta Airport

Lakefront hotel with 3 outdoor pools and free airport shuttle
Along with 3 outdoor pools, this hotel has a restaurant and a 24-hour fitness centre. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a poolside bar, a snack bar/deli and a 24-hour business centre are on-site. Housekeeping is available on request.
Sheraton Jakarta Soekarno Hatta Airport offers 227 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. 55-inch Smart televisions come with premium cable channels.

Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and bidets. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Sheraton Jakarta Soekarno Hatta Airport, you'll be within walking distance of Cengkareng Golf Club. Enjoy features like free WiFi in public areas and a free round-trip airport shuttle, plus 3 outdoor pools.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Drinking and dining options include a coffee shop, a restaurant and a poolside bar
  • Full breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the 3 outdoor pools
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and a playground
  • Just a 3-minute drive from Cengkareng Golf Club and 14 minutes from Mangrove Ecotourism Centre PIK
  • Free airport shuttle service
As a guest of Sheraton Jakarta Soekarno Hatta Airport, you'll find 3 outdoor swimming pools, a 24-hour fitness centre, and a children's pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the pool bar. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre, 11 meeting rooms, and coworking spaces are available. A terrace, multilingual staff, and tour/ticket assistance are also featured at Sheraton Jakarta Soekarno Hatta Airport. A roundtrip airport shuttle is free (available 24 hours). Parking is available for a fee. A complete renovation of Sheraton Jakarta Soekarno Hatta Airport was completed in March 2024.

Smoking is allowed in designated areas at this Art Deco Tangerang hotel.

For a fee, guests can enjoy a full breakfast daily from 6:00 AM to 10:30 AM.
Sheraton Jakarta Soekarno Hatta Airport has a restaurant on site.
Late-night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times and on request
  • Secured parking on site (IDR 100,000 per day)
  • Secured valet parking on site (IDR 100,000 per day)

Food and drink

  • Daily full breakfast available 6:00 AM to 10:30 AM for a fee: IDR 348,480 for adults and IDR 174.24 for children
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • 3 outdoor pools
  • Children's pool
  • Golf caddies
  • Golf carts
  • Playground

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Dining table
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 11 meeting rooms
  • 24-hour business centre
  • Computer station
  • Coworking space

Outdoors

  • Garden
  • On a lake
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Cobblestone flooring in public areas
  • Front entrance ramp
  • Gravel flooring in public areas
  • Hardwood flooring in public areas
  • Lift (201 centimetre wide door)
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (150 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • 8 buildings
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1995
  • Communal living room
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reception hall
  • Renovated entire property - March 2024
  • Reusable cups
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 17

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sheraton Jakarta Soekarno Hatta Airport

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 1000000.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately IDR 348480 for adults and from IDR 174.240 for children
  • Secured self-parking fee: IDR 100000 per day
  • Valet parking fee: IDR 100000 per day
  • Rollaway bed fee: IDR 1000000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Sheraton Jakarta Soekarno Hatta Airport offers transfers from the airport. Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 9:00 PM
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Sheraton Jakarta Soekarno Hatta Airport Hotel
Sheraton Jakarta Soekarno Hatta Airport Tangerang
Sheraton Jakarta Soekarno Hatta Airport Hotel Tangerang

Sheraton Jakarta Soekarno Hatta Airport Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 116 out of 148 reviews
Rating 8 - Good. 23 out of 148 reviews
Rating 6 - Okay. 7 out of 148 reviews
Rating 4 - Poor. 2 out of 148 reviews
Rating 2 - Terrible. 0 out of 148 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ruth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Yatina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An old favourite

We have been using this hotel for nearly 20 years and we always love it. Recent refurbishments have only improved an already good hotel. Really friendly staff throughout and good airport shuttle
Stayed 2 nights in Feb 2025

10/10 Excellent

Kim, Sioux City

Travelled with family
Liked: Property conditions & facilities
Shuttle service to the airport
Stayed 1 night in Jan 2025

10/10 Excellent

kylie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful hotel located so close to the airport, the staff were exceptionally friendly and helpful and the food was also a highlight. Would definitely stay here again if i ever found myself flying via jakarta
Stayed 1 night in Feb 2025

10/10 Excellent

Jakyoung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful!!!
Stayed 3 nights in Feb 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely staff. Couldn’t be more helpful

Hotel was excellent. The staff were truly outstanding and such nice people
Stayed 1 night in Feb 2025

10/10 Excellent

Phoenician

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Marjorie

Stayed 1 night in Jan 2025

10/10 Excellent

Kelsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Corinne

Stayed 1 night in Jan 2025

10/10 Excellent

Him

Travelled with family
Liked: Amenities
Friendly staff
Stayed 3 nights in Jan 2025

10/10 Excellent

Indrawaty

Liked: Cleanliness, staff & service, property conditions & facilities
room us very comfortable
Stayed 1 night in Jan 2025

10/10 Excellent

Christian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent spacious and comfortable rooms with plenty of amenities. AC was wonderfully cold. Towels were thick and washcloths were provided, unusual in Indonesia. Plenty of bottled water was included too. The only minor negative was the pooling of water in the shower which caused the floor to be wet. I would highly recommend the Sheraton!
Stayed 1 night in Jan 2025

10/10 Excellent

Irawan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place and convinently located near by the airport, and have the courtessy shutle bus too
Stayed 1 night in Jan 2025

10/10 Excellent

Sue

Stayed 1 night in Jan 2025

10/10 Excellent

Philipe

Liked: Cleanliness, staff & service, property conditions & facilities
The room was amazing as well as the breakfast.
Stayed 1 night in Dec 2024

10/10 Excellent

Madalyn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, clean, lovely rooms. Everything you could ask for. Beautiful pool , great kind helpful staff. Room service…wonderful
Stayed 1 night in Jan 2025

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff, we will be back.
Stayed 1 night in Nov 2024

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean. Good service and upgraded nicely.
Stayed 1 night in Dec 2024

8/10 Good

Hayden

Stayed 1 night in Nov 2024

8/10 Good

Benjamin, Chatswood

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent very friendly team, good renovation to update the property, excellent gym facilities. Very close to the airport, private car pick up excellent, better option than shuttle bus as this felt cramped and over subscribed.
Stayed 1 night in Nov 2024

10/10 Excellent

kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very helpful. The location is very convenient and close to the airport. The property is beautiful.
Stayed 1 night in Nov 2024

8/10 Good

Jose

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice for a hotel by the airport
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Rosalind

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024