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Grand Hyatt Jeju

5.0 star property

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Photo gallery for Grand Hyatt Jeju

Indoor pool, outdoor pool, pool cabanas (surcharge), pool umbrellas
Restaurant
Lobby
Restaurant
Indoor pool, outdoor pool, pool cabanas (surcharge), pool umbrellas

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub

Explore the area

View in a map
12 Noyeon-ro, Jeju City, Jeju, 63082
  • Place, Paradise Casino
    ‪9 min walk‬
  • Place, Iho Beach
    ‪3 min drive‬
  • Place, Dongmun Market
    ‪6 min drive‬
  • Airport, Jeju (CJU-Jeju Intl.)
    ‪4 min drive‬

Room options

View all photos for Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(19 reviews)
  • 65 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Single Beds, City View

Premium bedding, minibar, in-room safe, desk

Room, 2 Single Beds, City View

9.8 out of 10
Exceptional
(8 reviews)
  • 65 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Premium Suite, 1 King Bed, Mountain View

Premium bedding, minibar, in-room safe, desk

Premium Suite, 1 King Bed, Mountain View

  • 130 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Corner (130-SQM)

Suite, 1 King Bed, Corner (130-SQM) | Premium bedding, minibar, in-room safe, desk

Suite, 1 King Bed, Corner (130-SQM)

10.0 out of 10
Exceptional
(2 reviews)
  • 130 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Single Beds, Corner (130-SQM)

Premium bedding, minibar, in-room safe, desk

Suite, 2 Single Beds, Corner (130-SQM)

8.0 out of 10
Very good
(3 reviews)
  • 130 sq m
  • Sea view
  • Sleeps 4
  • 2 Single Beds

View all photos for Premium Suite, 1 King Bed, Sea View

Premium bedding, minibar, in-room safe, desk

Premium Suite, 1 King Bed, Sea View

  • 130 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Sea View

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Sea View

9.6 out of 10
Exceptional
(25 reviews)
  • 65 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Single Beds, Sea View

Premium bedding, minibar, in-room safe, desk

Room, 2 Single Beds, Sea View

9.2 out of 10
Wonderful
(13 reviews)
  • 65 sq m
  • Sea view
  • Sleeps 4
  • 2 Single Beds

View all photos for Suite, 1 King Bed (Diplomat)

Suite, 1 King Bed (Diplomat) | Premium bedding, minibar, in-room safe, desk

Suite, 1 King Bed (Diplomat)

  • 195 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Grand, Suite, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Grand, Suite, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 130 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Grand, Suite, 2 Single Beds

Grand, Suite, 2 Single Beds | Premium bedding, minibar, in-room safe, desk

Grand, Suite, 2 Single Beds

8.4 out of 10
Very good
(5 reviews)
  • 130 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed

9.8 out of 10
Exceptional
(38 reviews)
  • 65 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Room, 2 Single Beds

10.0 out of 10
Exceptional
(19 reviews)
  • 65 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Suite, 2 Single Beds, Mountain View, Corner

Premium bedding, minibar, in-room safe, desk

Suite, 2 Single Beds, Mountain View, Corner

  • 130 sq m
  • Mountain view
  • Sleeps 4
  • 2 Single Beds

View all photos for Club Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Club Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • 65 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Club Room, 2 Single Beds

  • 65 sq m
  • Ocean view
  • Sleeps 4
  • 2 Single Beds

View all photos for Suite, Multiple Beds (Diplomat)

Suite, Multiple Beds (Diplomat) | Premium bedding, minibar, in-room safe, desk

Suite, Multiple Beds (Diplomat)

  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 2 King Beds

View all photos for Premium Suite, 2 Single Beds

75-inch Smart TV with digital channels, TV, Netflix

Premium Suite, 2 Single Beds

  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 2 Single Beds

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About this property

Grand Hyatt Jeju

Luxury hotel with 14 restaurants and full-service spa
Along with 14 restaurants, this hotel has a full-service spa and an indoor pool. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Other amenities include an outdoor pool, a fitness centre and a sauna.
Grand Hyatt Jeju offers 1600 accommodations with minibars and a safe. Beds feature premium bedding. 75-inch Smart televisions come with digital channels and Netflix. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and bidets.

This Jeju City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An indoor pool, an outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.
The on-site spa has 8 treatment rooms, including rooms for couples. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 8 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Grand Hyatt Jeju. During your stay, you're just a quick walk from Cheju Halla General Hospital. Enjoy features like free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at one of the 14 restaurants
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor and outdoor pools or soak in the hot tub
  • Treat yourself to facials, aromatherapy or body treatments at the spa
  • Services include a lifeguard on-site, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests really like the accommodation for the cleanliness and spaciousness
  • 12 minutes by foot from Nuwemaru Street and a 3-minute drive from Halla Arboretum
  • Free airport shuttle service
Grand Hyatt Jeju offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 14 restaurants on site, along with a nearby corner/local shop. A business centre, 8 meeting rooms, and coworking spaces are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 3724 square feet (346 square metres) and includes conference space. A children's pool, a hot tub, and a fitness centre are also featured at the luxury Grand Hyatt Jeju. A roundtrip airport shuttle is free at scheduled times. Self parking is free.

Smoking is allowed in designated areas at this 5-star Jeju City hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
Pocha – On-site restaurant.
Grand Kitchen – On-site buffet restaurant. Open daily.
Noknamu – On-site restaurant. Open daily.
China House – On-site restaurant. Open selected days.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 6:00 AM to 10:30 PM at scheduled times
  • Free secured, covered self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: KRW 60,000 for adults and KRW 30,000 for children
  • 14 restaurants
  • Couples/private dining

Restaurants on site

  • China House
  • Grand Kitchen
  • Noknamu
  • Pocha

Things to do

  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Shopping centre
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Dining table
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3,724 square feet of conference space
  • 8 meeting rooms
  • Business centre
  • Computer station
  • Coworking space

Outdoors

  • Outdoor entertainment area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Doorbell and phone notification
  • Lift (244 centimetre wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 2 buildings
  • 38 floors
  • Banquet hall
  • Built in 2020
  • Designated smoking areas (fines apply)
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Bidet
  • Children's robes
  • Children's slippers
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 75-inch smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Additional fees apply to children 3-12 years old for breakfast when sharing existing bedding.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately KRW 60000 for adults and from KRW 30000 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Grand Hyatt Jeju Hotel
Grand Hyatt Jeju Jeju City
Grand Hyatt Jeju Hotel Jeju City

Grand Hyatt Jeju Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 763 out of 1004 reviews
Rating 8 - Good. 121 out of 1004 reviews
Rating 6 - Okay. 60 out of 1004 reviews
Rating 4 - Poor. 27 out of 1004 reviews
Rating 2 - Terrible. 33 out of 1004 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Tony

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dont stay this place if you’re not Chinese. This hotel is for Chinese customers only.
Stayed 3 nights in Jul 2025

10/10 Excellent

Niki, Santa Clarita

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great store
Stayed 4 nights in Jun 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding hotel in the heart of Jeju

Amazing breakfast! Rooms were wonderful. The staff was very helpful and friendly. Outstanding hotel! I recommend this hotel 100%!!! EXCELLENT!
Stayed 3 nights in Jul 2025

10/10 Excellent

Tae Hwan

Stayed 1 night in Jun 2025

8/10 Good

Tien

Liked: Cleanliness, amenities, property conditions & facilities
The room is nice, but the rest of the hotel is a bit empty.
Stayed 1 night in Jun 2025

10/10 Excellent

Myra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grand Hyatt Jeju, A Very Comfortable Stay

The Grand Hyatt in Jeju is a landmark and it's easy to see why with the massive Dream Tower dwarfing all other buildings in the vicinity. We were graciously offered a free monitor upgrade due to staying multiple nights. There were numerous restaurants in the hotel but we didn't try any, since there were countless options in the surrounding blocks. Again there is a lot of shopping, which we did not take part in, but it was interesting to walk around. The outdoor pool was great and the kids absolutely loved it. The only downside is that both the indoor and outdoor pools get VERY busy as this is a very popular hotel, so we found the sweet spot with going around dinner time while other people are eating. Bonus points that we found out about a free shuttle back to the airport even though the Hyatt website says that you should take a taxi or the bus.
Stayed 3 nights in Jun 2025

10/10 Excellent

Julianne Monalisa

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
Absolutely stunning hotel, food and services.
Stayed 2 nights in Jun 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Good hotel in a good location

Loved how spacious the room, lounge armchair was very comfortable. The room was very clean and the view was great. Service was almost close to perfect but they took a very long time to push the luggage trolley to my room. Not good when you’re in a rush
Stayed 2 nights in Jun 2025

10/10 Excellent

Jasmine

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property, large rooms/bathrooms and attentive staff. We really enjoyed our stay. Will be back!
Stayed 4 nights in Jun 2025

10/10 Excellent

Francis

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This property is essentially a Las Vegas hotel in the middle of Jeju City. Basically everything you need is there. A buffet, bar, karaoke, clothes shopping mall, casino, japanese restaurant (rather pricey tbh) and I kid you not, a FULL SIZE 7-Eleven store INSIDE. The pools were a little smaller than I thought they'd be and the inside pool is slightly unimpressive. The spas looked great but I didn't have time to try them. Keep in mind, getting around Jeju Island is a bit of a hassle unless you take taxis and with those everything is about 15 minutes apart instead of 45 as buses take forever. There is a McD in front for a taste of home and a black pork restaurant behind for a Jeju delicacy. Need groceries or souvenirs? There's a Lotte Mart about a 10 minute walk south. The room was gigantic, floor to ceiling windows for a gorgeous view of the city or mountains. I was only irritated with the clientele from time to time, but for the price I feel like it can't be beat. For comparison, my hotel in Seoul was only $20 cheaper than this but wayyy less nice.
Stayed 2 nights in Jun 2025

10/10 Excellent

Dong hwa

Stayed 1 night in Jun 2025

10/10 Excellent

erika

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The buffet options for breakfast & evening cocktail were excellent, and it is totally worth it!!:)
Stayed 3 nights in Jun 2025

10/10 Excellent

Tae Hwan

Liked: Cleanliness, amenities, property conditions & facilities
Great location and great staff. My room had an awesome view of the ocean and the airport where you can see planes land and take off! Highly recommended!
Stayed 1 night in Jun 2025

10/10 Excellent

Cora

Stayed 3 nights in Jun 2025

10/10 Excellent

stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic, beautiful, comfortable, kind, helpful and polite staff. Great dining options. Within walking distance to shops.
Stayed 2 nights in Jun 2025

10/10 Excellent

Thoe

Travelled with group
Liked: Amenities, property conditions & facilities
Clean and big rooms. Staffs are friendly and helpful
Stayed 4 nights in May 2025

10/10 Excellent

Alison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is like a resort! It has a shopping mall attached that has 300 Korean brands stocked. Within the shopping area there are 14 restaurants. We went to the Chinese Hotpot restaurant and the food was excellent. Level of service is second to none. This is a true 5 star resort. The beds are divine and rooms are contemporary and loads of place to put cases and clothes. The room felt like an apartment. Well worth your money if you like luxury and a great place to lay your head.. oh and the toiletries are Balmain if you into that 😉
Stayed 3 nights in May 2025

10/10 Excellent

Namil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel I have ever been in.
Stayed 3 nights in May 2025

10/10 Excellent

George

Stayed 3 nights in May 2025

10/10 Excellent

YAN SHENG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, lots of good food nearby. Helpful staff
Stayed 1 night in May 2025

10/10 Excellent

Jay K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

THE place to stay on Jeju Island

Very comfortable & spacious rooms. Jake, our guest service liaison was gracious & hospitable; recommended several things to do & places to eat. Wish we could have used the pool & jacuzzi but the weather was not conducive to outdoor activities.
Stayed 3 nights in May 2025

10/10 Excellent

Sarita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful hotel, the reception area and the front of the hotel is very beautiful. Staff were courteous. The room was very spacious, clean, amazing lighting in bathroom and the big windows gave amazing view of the city. Overall the 5 stars makes sense. Everything you need is within the hotel too.
Stayed 3 nights in May 2025

10/10 Excellent

Fedelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice and comfy
Stayed 5 nights in Apr 2025

10/10 Excellent

Jacque

Stayed 4 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel, so many amenities!

The hotel is absolutely wonderful! The rooms are spacious and beautiful, the hotel spa was amazing. The restaurants were great, we really had an amazing stay!
Stayed 3 nights in May 2025