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The Grand Jade Hotel

2.0 star property

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Photo gallery for The Grand Jade Hotel

Interior
Superior Queen, No Windows | View from room
Front of property
Property grounds
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Business services
  • Room service

Explore the area

View in a map
15R & 15S, Jalan Bukit Meldrum, Johor Bahru, Johor, 80300
  • Place, R&F Mall
    ‪1 min walk‬
  • Place, Johor Bahru Customs, Immigration, and Quarantine Complex
    ‪8 min walk‬
  • Place, Johor Bahru City Square
    ‪12 min walk‬
  • Airport, Johor Bahru (JHB-Senai Intl.)
    ‪31 min drive‬

Room options

View all photos for Deluxe Twin Room

Deluxe Twin Room | Desk, soundproofing, iron/ironing board, free WiFi

Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Twin Room, No Windows

Superior Twin Room, No Windows | View from room

Superior Twin Room, No Windows

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Queen, No Windows

Superior Queen, No Windows | View from room

Superior Queen, No Windows

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Queen

Deluxe Queen | View from room

Deluxe Queen

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Classic Double Room, Japanese Futon

Classic Double Room, Japanese Futon | View from room

Classic Double Room, Japanese Futon

  • Sleeps 2
  • 1 Queen Futon
  • Free Wi-Fi

View all photos for Suite

Suite | Desk, soundproofing, iron/ironing board, free WiFi

Suite

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Room

Family Room | View from room

Family Room

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

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About this property

The Grand Jade Hotel

This smoke-free hotel features a rooftop terrace, a meeting room and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include tour/ticket assistance.
The Grand Jade Hotel offers 27 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. 40-inch flat-screen televisions come with cable channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

During your stay at The Grand Jade Hotel, you're just a quick walk from Johor Bahru Customs, Immigration, and Quarantine Complex. Enjoy features like free WiFi in public areas and free self-parking, plus a rooftop terrace.
  • Free WiFi
  • Free self-parking
  • Buffet breakfast served daily for a fee
  • Amenities include a meeting room, a lift and a rooftop terrace
  • Within a 15-minute walk of Johor Bahru City Square and Johor Bahru Customs, Immigration, and Quarantine Complex
The Grand Jade Hotel offers its guests a rooftop terrace, tour/ticket assistance, and room service (during limited hours). Public spaces have free WiFi. Free self parking is available.

This Johor Bahru hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: MYR 20 per person

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • Lift

More

  • 4 floors
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 50.0 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 20.00 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Grand Jade Hotel Johor Bahru
Grand Jade Hotel
Grand Jade Johor Bahru
Grand Jade
The Grand Jade Hotel Hotel
The Grand Jade Hotel Johor Bahru
The Grand Jade Hotel Hotel Johor Bahru

The Grand Jade Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 10 out of 45 reviews
Rating 8 - Good. 21 out of 45 reviews
Rating 6 - Okay. 12 out of 45 reviews
Rating 4 - Poor. 2 out of 45 reviews
Rating 2 - Terrible. 0 out of 45 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Room is ok, environment is ok too. Breakfast is delicious.
Stayed 1 night in Oct 2019
Verified

6/10 Okay

Verified traveller

No car park available from hotel, car driver has to pay heavily on car park fee from paid car park place. Will get fine if parking on roadside without valid car park coupons.
Stayed 1 night in Dec 2019
Verified

6/10 Okay

Chung Ngin

Liked: Cleanliness, property conditions & facilities, room comfort
Location is good, it's directly opposite the R&F Mall. There's a linkway from CIQ complex, we couldn't find it at first as there's no proper signage, about 15 mins walk. Basic but clean hotel. Stained towels but they replaced them when we requested. Good for overnight stay.
Stayed 1 night in Dec 2019
Verified

8/10 Good

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple, pleasant decor. Quiet and comfortable. Near mall and eateries.
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

frequentJB

Liked: Cleanliness, staff & service, property conditions & facilities
Opposite a big mall. Local food at cowboy town just behind hotel. Intersection of 2 major roads, may be noisy. Breakfast at top floor of hotel with view and dust of traffic. Overall is good.
Stayed 1 night in Nov 2019
Verified

8/10 Good

Verified traveller

Liked: Staff & service
room n service
Stayed 1 night in Oct 2019
Verified

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

괜찮네요

하루 묵을 정도로 만족..직원들도 친절합니다
Stayed 1 night in Oct 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
There is a skybridge leading both to JB Sentral and City Square and to a further large mall directly opposite; this is very convenient since you can avoid all traffic. The breakfast was simple but more than adequate. Rooms were in good condition although it's surprising that the electronic key card doesn't connect with the air-con; if guests are not aware of that then they could go out of the room leaving the air-con on all day. I was disappointed that, on one day, even though I had been outside for many hours, the room was not serviced by the time I came back. There were three receptionists, two of whom were friendly and helpful. One, however, could barely communicate and had to be greeted twice before he responded rather than simply staring blankly, which is not good customer service.
Stayed 2 nights in Aug 2019
Verified

10/10 Excellent

Woo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its nearby city areas cos there were a newly shopping mall just oppsite the hotel and so conviet for transport facility .
Stayed 1 night in Jul 2019
Verified

6/10 Okay

WD

Liked: Staff & service
Was given a room on the 3rd floor and immediately out of the elevator could smell strong smoke odour. Went into the bedroom and couldn't stand the smell of disguised smoke. Went back downstairs and asked if there were no smoking rooms and was given a room on ground floor. This ground floor room had an odour but at least it wasnt of smoke and was ok to stay for a single night.
Stayed 1 night in Jun 2019
Verified

8/10 Good

Loh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean hotel

The room size is good for 2 persons. The wifi in room is not stable, connecton keeps failing.
Stayed 1 night in Jun 2019
Verified

10/10 Excellent

Shamil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Being a best hotel in town
Stayed 1 night in Jun 2019
Verified

8/10 Good

julian aloysius

Liked: Cleanliness, property conditions & facilities

A hotel for a day stay

The hotel is decent for its price. Breakfast was not good. The parking guys were really unfriendly.
Stayed 1 night in Jan 2019
Verified

6/10 Okay

ZY

The previous stays in this hotel were better. This recent stay had a scare in the middle of the night as the bathroom had no water supply for shower and for the tap. After quite some time, the water then returned after a hotel staff looked into it but had to wait again for the water to run as the water turned yellow.
Stayed 1 night in Dec 2018
Verified

8/10 Good

GOH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

NICE PLACE TO STAY

AIR CON ARE COOLING, LIKE THE ROOM BUT THE BREAKFAST SO SO ONLY
Stayed 1 night in Sep 2018
Verified

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay

The room is not too bad for the price we are paying. Room is clean and acceptable. Breakfast spread is really very, very simple, but the mee goreng is spicy and yummy. As for location, you definitely need a car to get to this place.
Stayed 1 night in Aug 2018
Verified

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cosy and comfort.

Hotel looks cute.Convenient near to main road. Over all good.
Stayed 1 night in Aug 2018
Verified

4/10 Poor

zack

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
need more improvement.
Stayed 2 nights in Jul 2018
Verified

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Review of stays

Overall room was good just that there are some missing things that can be improve such as shower curtain, extra rubbish bin, bath room door unable to lock. No cabinet for clothing.
Stayed 2 nights in Jun 2018
Verified

10/10 Excellent

Nurul Shazana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel location very near to the custom. Staff very helpful.
Stayed 3 nights in Jun 2018
Verified

10/10 Excellent

Glyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed for 2 nights at the Grand Jade and we already decided we would stay again when in Johor; the immigration complex and the city square are within walking distance, the bus going to the restaurants in Stulang Laut passess right in front of the hotel and convenience stores, a coffee shop and basic restaurants are just steps away. There's a shopping complex being constructed across the road, which is a bonus. Employees are very courteous, ready to assist anytime, room is clean, spacious with modern bathroom. Decoration is minimal which I liked. Breakfast is basic but is a lot better than other free breakfasts offered by other hotels. Overall, it was an amazing experience being at the Grand Jade.
Stayed 2 nights in May 2018
Verified

10/10 Excellent

KAR YEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Above expectations

I'm overall, everything is above expectations. It's with breakfast and hair dryer is available. I like the bathroom, the shower head is so good! Only a bit disappointed about no mini bar/ mini fridge in the room
Verified

6/10 Okay

ERIC

Liked: Cleanliness, property conditions & facilities

Price abit high although is new

The room was ok, tv channel very blury, counter guy need to be flexible with two room cards..if is not full hse..nearby area nth much to eat yet.
Verified

8/10 Good

Ying Chek

Liked: Cleanliness, staff & service, room comfort
Good job, keep it up! Thanks :)
Stayed 1 night in Mar 2018
Verified

8/10 Good

Saki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was some delay in check in but not a big deal. Hotel room is cozy and clean. But wifi is lacking. Good for a weekend stay over if you are looking for a place near City Square
Stayed 1 night in Feb 2018