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The Crown Palais Kochi

3.5 star property

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Photo gallery for The Crown Palais Kochi

Land view from property
Front of property
King Standard Room, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace
Lobby
Land view from property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Business services

Explore the area

View in a map
4-2-50, Honmachi, Kochi-city, Kochi, Kochi, 780-861
  • Place, Kochi Sunday Market
    ‪4 min walk‬
  • Place, Hirome Market
    ‪4 min walk‬
  • Place, Kochi Castle
    ‪6 min walk‬
  • Airport, Kochi (KCZ-Ryoma)
    ‪20 min drive‬

Room options

View all photos for Standard Single Room, Non Smoking

Standard Single Room, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Standard Single Room, Non Smoking

  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Standard Double Room, Non Smoking

Standard Double Room, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Standard Double Room, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Twin Room, Non Smoking

Standard Twin Room, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Standard Twin Room, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for King Standard Room, Non Smoking

King Standard Room, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

King Standard Room, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Premium King Room, Non Smoking

Premium King Room, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Premium King Room, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

Standard King Room, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Family Room, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Double Room-Executive Wing Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

Standard Twin Room Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

Standard Single Non-Smoking

  • Sleeps 1
  • Free Wi-Fi

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About this property

The Crown Palais Kochi

3 restaurants, a bar/lounge and a coffee shop/cafe are available at this hotel. WiFi in public areas is free. Other amenities include valet parking, concierge services and dry cleaning.
The Crown Palais Kochi offers 242 air-conditioned accommodations with a safe and complimentary slippers. Beds feature premium bedding. Satellite televisions are provided. Bathrooms include a combined bath/shower unit, toilets with an electronic bidet, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at The Crown Palais Kochi. During your stay, you're just a quick walk from Hirome Market. You'll find features such as free WiFi in public areas, plus 3 restaurants and a bar.
  • Free WiFi
  • Drinking and dining options include 3 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Just a 3-minute walk from Kochi Sunday Market and 6 minutes on foot from Kochi Literary Museum
There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 3 meeting rooms available. The Crown Palais Kochi also features a vending machine, concierge services, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Kochi hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 9:30 AM.
The Crown Palais Kochi has 3 restaurants on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (JPY 1,500 per night)
  • Limited on-site valet parking

Food and drink

  • Daily buffet breakfast available 6 AM to 9:30 AM for a fee: JPY 2,750 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 3 meeting rooms

Outdoors

  • On a river

Spa

  • In-room massages

Accessibility

  • Lift

More

  • 12 floors
  • Ballroom
  • Banquet hall
  • Built in 1985
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 22-inch TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for JPY 1100.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2750 per person
  • Valet parking fee: JPY 1500 per night
  • Crib (infant bed) fee: JPY 1100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Crown Palais New Hankyu
Crown Palais New Hankyu Hotel
Crown Palais New Hankyu Hotel Kochi
Crown Palais New Hankyu Kochi
New Hankyu Kochi
Crown Palais New Hankyu Kochi Hotel
The Crown Palais Hankyu Kochi
The Crown Palais New Hankyu Kochi Hotel
The Crown Palais New Hankyu Kochi Kochi
The Crown Palais New Hankyu Kochi Hotel Kochi

The Crown Palais Kochi Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 388 out of 1000 reviews
Rating 8 - Good. 361 out of 1000 reviews
Rating 6 - Okay. 182 out of 1000 reviews
Rating 4 - Poor. 52 out of 1000 reviews
Rating 2 - Terrible. 17 out of 1000 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service and room!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Sven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind staff and nice service. I feel very welcomed. Also the breakfast buffet is very nice with two chefs fro tempura and omelette.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

FANG-JU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's not new hotel but you get everything you need .
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

D S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We’d be happy to stay here again

We enjoyed our stay here - in a good-sized room. This was a convenient place for trips around Kochi - within walking distance of Kochi Castle, and with a tram stop right outside (just 6 stops with a change in the middle to get to Kochi JR station)
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

PAUL

Close to Kiki Castle
Stayed 1 night in Jun 2024
Verified

8/10 Good

MIU LING

Liked: Cleanliness, staff & service, property conditions & facilities
very helpful staff
Stayed 1 night in May 2024
Verified

6/10 Okay

Tomoko

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location and building. However, the facility needs little more update. They had old style hotel key.
Stayed 1 night in Oct 2024
Verified

8/10 Good

hiroko

Liked: Cleanliness, staff & service, property conditions & facilities

More electric outlets needed

If there were more electric outlets, I would feel more comfortable.
Stayed 2 nights in Aug 2025
Verified

6/10 Okay

Steve

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel is trying its best with the severely outdated property. Staff is friendly but the whole hotel just needs a top to bottom refresh. They’re trying to cater to weddings, but the place does not have the romantic or elegant vibe at all.
Stayed 2 nights in Jul 2025
Verified

6/10 Okay

AKIRA

Nothing particular
Stayed 1 night in May 2025
Verified

8/10 Good

Masafumi

Liked: Cleanliness, staff & service, amenities
good
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Saori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although this hotel may not be the newest one on the block, the facility and cleanliness were excellent. But what I was impressed with was the staff members' professionalism and helpfulness. They went above and beyond to help me whenever I had questions. The hotel also comes with an excellent restaurant. Their lunch and desserts are great. If I come back to Kochi, I will stay here again. Thank you very much for making my business trip comfortable and enjoyable.
Stayed 4 nights in Dec 2024
Verified

8/10 Good

Hei Lam

Liked: Staff & service
Staff is helpful and nice. Good location. The curtain cannot fully block the light. Some hair was found inside the bathroom.
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

TERAI

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in Jul 2024
Verified

8/10 Good

Akira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facility is above standard, clean, well equipped, enough space and comfortable room, staffs are well trained and kind. But breakfast space and foods are below American or European standard, shoddy foods, except egg cooked by order, strange breads, poor fruits and salad and drinks. Worst of all is huge dining room, like athletic hall.
Stayed 1 night in Apr 2024
Verified

6/10 Okay

Misako

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The basket for amenities didn't look like it never cleaned. I found some tiny bugs, and I was bitten by some bugs. I bought a "Antiprurtic and Anti-inflammatory cream". It's still very itch.
Stayed 2 nights in Jun 2024
Verified

6/10 Okay

Wai Pun

Liked: Staff & service, room comfort
Disliked: Cleanliness

Room for improvement in cleaning and maintenance

Polite and amicable staff, always try to help (but not quite helpful). For instance, in a morning, I reported to the reception that the duvet at the left hand side bed was dirty. When I returned to the room in the evening, I was surprised noting that instead of replacing the dirty duvet, they just swapped it to the right hand side bed! As a whole, the furnishings in the room are dated and filthy, they need a serious attention.
Unpleasant dirt marks on the duvet
After being reported they’ve just swapped it the the RHS bed in the room
Dated and filthy carpet
Ran down furniture
Stayed 3 nights in Jun 2024
Verified

8/10 Good

Kanako

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
部屋の広さも一人には充分で小さいソファーもあり快適でした。ただ１つシャワーの水が殆ど出なくて困りました。浴槽にお湯を張るのは問題ありませんでした。
Stayed 1 night in Mar 2026
Verified

8/10 Good

Hideo

Liked: Cleanliness, staff & service, amenities
清潔感充分で、全体の落ち着いた雰囲気が非常に気に入った。スタッフも大変気持ちの良い対応をして戴いた。
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

hori

Liked: Staff & service
Disliked: Cleanliness, amenities
カーテンが破けていた
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

MOMOKA

Liked: Cleanliness, staff & service, amenities
広々として快適でした
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

SHUHEI

Liked: Cleanliness, staff & service, amenities
前回大変満足したサービスだったので、今回はリピート。 高知城前で、何処へ行くにも便利
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

SHIGEKI

Liked: Cleanliness, staff & service, amenities
広々として快適でした
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

TAMIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
親切でした
Stayed 1 night in Nov 2025
Verified

8/10 Good

Risa

Disliked: Cleanliness, property conditions & facilities
翌日の案内の相談などに丁寧に対応してくださいました
Stayed 1 night in Nov 2025