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Grand Riverview Hotel

4.0 star property

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Photo gallery for Grand Riverview Hotel

Exterior
Lobby sitting area
Outdoor wedding area
2 restaurants; breakfast and dinner served
Property grounds

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Jalan Post Office Lama, Kota Bharu, Kelantan, 15000
  • Place, Siti Khadijah Central Market
    ‪5 min walk‬
  • Place, Muhammadi Mosque
    ‪5 min walk‬
  • Place, Kelantan Golf & Country Club
    ‪10 min walk‬

Room options

View all photos for Premier Double or Twin Room, Non Smoking

Premier Double or Twin Room, Non Smoking | In-room safe, desk, blackout curtains, iron/ironing board

Premier Double or Twin Room, Non Smoking

7.2 out of 10
Good
(5 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Premier Suite (Room)

Premier Suite (Room) | In-room safe, desk, blackout curtains, iron/ironing board

Premier Suite (Room)

  • 66 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Double or Twin Room, 1 Bedroom

Deluxe Double or Twin Room, 1 Bedroom | In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Double or Twin Room, 1 Bedroom

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

Similar properties

Lobby
Renai Hotel Kota Bahru (formerly known as The Grand Renai Hotel)
Kota Bharu
  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.2 out of 5, Very good, 350 reviews
The price is €62
includes taxes & fees
29 Jun - 30 Jun
Renai Hotel Kota Bahru (formerly known as The Grand Renai Hotel)

About this property

Grand Riverview Hotel

2 restaurants, an outdoor pool and a fitness centre are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, 24-hour room service and a business centre.
Grand Riverview Hotel offers 299 air-conditioned accommodations with a safe and complimentary bottles of water. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include a separate bath and shower with a rainfall showerhead, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
During your stay at Grand Riverview Hotel, you're just a quick walk from Street Art. You'll find features such as free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free WiFi
  • Free self-parking
  • Enjoy a meal at the brasserie or drinks at the lobby lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Just a 4-minute walk from Street Art and 5 minutes on foot from Padang Merdeka
  • Local-area shuttle service available
Grand Riverview Hotel offers its guests an outdoor pool and a fitness centre. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and a meeting room are available. Event space at this hotel measures 27437 square feet (2549 square metres) and includes conference space. A terrace, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Grand Riverview Hotel. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Kota Bharu hotel.

For a fee, guests can enjoy a buffet breakfast daily from 5:30 AM to 10:30 AM.
D Brasserie – This brasserie serves breakfast and dinner.
Chao Yuan – This restaurant specialises in local cuisine. Open selected days.
The View – This lobby lounge only serves light fare. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 5:30 AM to 10:30 AM for a fee: MYR 38 for adults and MYR 18 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Chao Yuan
  • D Brasserie
  • The View

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 27,437 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 100.0 per night.
  • Cots (infant beds) are available for MYR 100.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 38.00 for adults and from MYR 18.00 for children
  • Crib (infant bed) fee: MYR 100.0 per day
  • Rollaway bed fee: MYR 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Grand Riverview Hotel Kota Bharu
Grand Riverview Hotel
Grand Riverview Kota Bharu
Grand Riverview
Grand Riverview Hotel Kota Bharu, Kelantan
Grand Riverview Hotel Hotel
Grand Riverview Hotel Kota Bharu
Grand Riverview Hotel Hotel Kota Bharu

Grand Riverview Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 73 out of 294 reviews
Rating 8 - Good. 133 out of 294 reviews
Rating 6 - Okay. 55 out of 294 reviews
Rating 4 - Poor. 23 out of 294 reviews
Rating 2 - Terrible. 10 out of 294 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property! Great staff, scrumptious breakfast and great location!!
Stayed 5 nights in Mar 2024
Verified

8/10 Good

Benedict

Liked: Cleanliness, staff & service
The hotel is near the river and also city. My room is facing the city view with beautiful morning sunrise.
Stayed 6 nights in Oct 2025
Verified

8/10 Good

Muhammad Asmirul Asraf bin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's easily accessible from all tourist spot
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

fizee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just nice.. will came again
Stayed 2 nights in Aug 2024
Verified

8/10 Good

Saridan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel in Kota Bharu

Strategic location in Kota Bharu City.
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smooth and pleasurable movement from check in to check out. Ample lift service hence minimizing congestion.
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

fizee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has river and city views. Spacious and comfortable room. Worth the price I paid. Close to the market and easy to walk to find restaurants or eateries
Stayed 1 night in Aug 2024
Verified

6/10 Okay

David

Liked: Cleanliness, staff & service
Disliked: Room comfort

A better hotel in the past.

Nice hotel centrally located. Good gym and pool. I liked the room except the AC could only be switched on or off - the thermostat did not work. And the window no longer opens - it was screwed shut, which made the air in the room very stale.
Stayed 2 nights in Jan 2024
Verified

6/10 Okay

Yacob

Old property, limited toiletries
Stayed 2 nights in Sep 2023
Verified

4/10 Poor

WR

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Great friendly staffs. The hotel room are so run down that most of the stuffs are spoiled. Cloaked bath tub, hot water not working at times, Soaked carpets, smelly blanket due to high humidity etc etc. The condition of the stay dont justify 4 stars at all.
Stayed 2 nights in Feb 2023
Verified

4/10 Poor

Ahmad Hazem

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

BAD EXPERIENCES

Bad Counter / Reception Services.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Centrally Located, Full-Service Hotel

This is a centrally located hotel with two restaurants. I chose this hotel primarily for the onsite restaurants and river view. Sometimes it is easier to eat there than to search for a restaurant outside the hotel, especially if you are new to the area, or do not know where to go. I would say, if you have plenty of time, a little walking could take you to some other eateries as well. If spice is not a problem, you could be enjoying some of Kelantan's exotic cuisines, such as Haji Ismail Sumatra Restaurant. and Meena Curry House, and for a very reasonable price. The roti prata is quite different from those in Singapore and is available at Mars Cafe. If you enjoy Chinese food, there is a hawker center approx. 10 min. walk from the hotel. You could easily walk to nearby museums and attractions, as well as the handicraft center (shopping for souvenirs) from this hotel. The lobby staff (including the doormen/doorwomen) were courteous and helpful. If you need to go anywhere, they could assist you with a taxi. The hotel laundry service is excellent with a superb turnaround time (i.e. they deliver by the promised day and time). I enjoyed my stay here and I think you would too.
Stayed 5 nights in Sep 2022
Verified

10/10 Excellent

Moreno

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastica struttura purtroppo ci sono stato solo una notte ma molto confortevole lo consiglio
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Abu Hasan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Aug 2023
Verified

6/10 Okay

Alfred

Liked: Staff & service

Würden das hotel nicht mehr wählen

Es handelt sich um ein typisches Hotel, bei dem die Fotos im Internet, die Außenansicht und die Eingangshalle ein wunderbares Bild zeigen. Die Zimmer inkl. Bad und auch der Pool lassen aber dann doch einige Wünsche offen. Wir würden das nächste Mal ein anderes Haus (z.B. das IBIS) wählen.
Stayed 2 nights in Feb 2023
Verified

10/10 Excellent

Ghazali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice view near the riverside, friendly staffs, good food.
Stayed 3 nights in Jun 2022
Verified

6/10 Okay

Oon Heng

Disliked: Cleanliness, property conditions & facilities

one night in Kota Bahru for business trip

Comfortable stay but hotel needs proper maintenance. a quiet part of town
Stayed 1 night in May 2022
Verified

8/10 Good

Shuhaida

Table lamp and lamp shade were dusty. Room smell is unpleasant. The food for sahur is limited and no variety. The towels were torn and greyish color. Lamp stand is unavailable thus the room was not that bright begin with. The price was not reasonable with the service. But the staff especially the parking staff was very friendly and helpful.
Stayed 1 night in Apr 2022
Verified

10/10 Excellent

Shahril

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i wish to cross the river by jet ski or boat to join playing football with villagers
Stayed 2 nights in Mar 2022
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Dissappointed

I booked seaview room as mentioned in the description, but what I have been given was cityview room. The most dissappointed for me was I have to smell smoke along the way to my room, hence i got flu caused of that.
Stayed 2 nights in Feb 2022
Verified

10/10 Excellent

HAPDZAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Calm and nice
Stayed 1 night in Jan 2022
Verified

2/10 Terrible

Chigami

Liked: Staff & service
Disliked: Cleanliness, amenities
Bathtub bulb does not work... No toothbrush prepared...
Stayed 1 night in Jan 2022
Verified

6/10 Okay

Ahmad Hasri

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Should improve on the room ambient, looks dull
Stayed 1 night in Apr 2021
Verified

4/10 Poor

Verified traveller

No TV signal

Bored for 2 nights stay, can’t watch tv.
Stayed 2 nights in Aug 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and convenience are the best. Unfortunately the TV channels were undergoing maintenance that made me without TV for 2 nights. Please get it done ASAP.
Stayed 2 nights in Aug 2020