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Kerry Hotel Hong Kong by Shangri-la

5.0 star property

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Photo gallery for Kerry Hotel Hong Kong by Shangri-la

Exterior
Property video
2 bars/lounges, poolside bar
Premier Sea View King Room | Minibar, in-room safe, desk, laptop workspace
Outdoor pool, open 7:00 AM to 8:00 PM, pool umbrellas, pool loungers

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
38 Hung Luen Road, Hung Hom Bay, Kowloon, 000000
  • Place, Wonderful Worlds of Whampoa
    ‪3 min walk‬
  • Place, Kowloon Bay
    ‪5 min walk‬
  • Place, Victoria Harbour
    ‪11 min walk‬
  • Airport, Hong Kong (HKG-Hong Kong Intl.)
    ‪30 min drive‬

Room options

View all photos for Deluxe City View King Room

Minibar, in-room safe, desk, laptop workspace

Deluxe City View King Room

9.2 out of 10
Wonderful
(9 reviews)
  • City view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Sea View King Room

City view

Deluxe Sea View King Room

9.2 out of 10
Wonderful
(10 reviews)
  • Sea view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, City View

Minibar, in-room safe, desk, laptop workspace

Club Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Sea View Room - King

City view

Club Sea View Room - King

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier City View King Room

Minibar, in-room safe, desk, laptop workspace

Premier City View King Room

8.6 out of 10
Excellent
(9 reviews)
  • City view
  • 52 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Sea View King Room

Minibar, in-room safe, desk, laptop workspace

Premier Sea View King Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sea view
  • 52 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Sea View

Minibar, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed, Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 90 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe City View Twin Room

Minibar, in-room safe, desk, laptop workspace

Deluxe City View Twin Room

9.0 out of 10
Wonderful
(12 reviews)
  • City view
  • 42 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Sea View Twin Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Sea View Twin Room

9.2 out of 10
Wonderful
(5 reviews)
  • Sea view
  • 42 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Club Twin Room, City View

Minibar, in-room safe, desk, laptop workspace

Club Twin Room, City View

  • City view
  • 42 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Club Premier City View Room - King

Minibar, in-room safe, desk, laptop workspace

Club Premier City View Room - King

  • City view
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Premier Sea View Room - King

Minibar, in-room safe, desk, laptop workspace

Club Premier Sea View Room - King

10.0 out of 10
Exceptional
(2 reviews)
  • Sea view
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Lobby
Kowloon Shangri-La, Hong Kong
  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
4.7 out of 5, Exceptional, 1,003 reviews
The price is €205
includes taxes & fees
30 Mar - 31 Mar
Kowloon Shangri-La, Hong Kong

About this property

Kerry Hotel Hong Kong by Shangri-la

3 restaurants, a full-service spa and an outdoor pool are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour health club and a poolside bar.
Kerry Hotel Hong Kong by Shangri-la offers 546 air-conditioned accommodations with minibars and laptop-compatible safes. 43-inch LED televisions come with premium cable channels. Bathrooms include bathrobes, slippers and hairdryers.

This Kowloon hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include espresso makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a 24-hour health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 4 treatment rooms. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Kerry Hotel Hong Kong by Shangri-la. During your stay, you're just a quick walk from Kowloon Bay. Enjoy features like free WiFi in public areas, plus 3 restaurants and 2 bars.
  • Free WiFi
  • Options for a bite to eat or a refreshing drink include 3 restaurants, a coffee shop, a poolside bar and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to body scrubs, hot stone massages or body wraps at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 15-minute walk of Kowloon Bay and Victoria Harbour
Kerry Hotel Hong Kong by Shangri-la offers its guests a full-service spa, an outdoor pool, and a 24-hour health club. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

A business centre, meeting rooms, and limo/town car service are available. Event space at this hotel measures 18901 square feet (1756 square metres) and includes a conference centre. A sauna, spa services, and a terrace are also featured at the luxury Kerry Hotel Hong Kong by Shangri-la. Parking is available for a fee.

This 5-star Kowloon hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
Kerry Hotel Hong Kong by Shangri-la has 3 restaurants on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Valet parking on site (HKD 600 per night)
  • Limited on-site valet parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: HKD 348 for adults and HKD 348 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar

Things to do

  • 24-hour health club
  • Fitness classes
  • Full-service spa
  • Outdoor pool
  • Pilates classes
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (18,901 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (90 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible restaurant

More

  • 16 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch LED TV with premium cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Disposable plastic tableware and other plastic products are available at the front desk (surcharge).
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Kerry Hotel Hong Kong by Shangri-la

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for HKD 565.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: HKD 1000.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately HKD 348 for adults and from HKD 348 for children
  • Valet parking fee: HKD 600 per night
  • Rollaway bed fee: HKD 565.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 01 December and close on 31 May.
  • Pool access available from 7:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Kerry Hong Kong Kowloon
Kerry Hotel Hong Kong Kowloon
Kerry Hotel Hong Kong
Kerry Hong Kong By Shangri La
Kerry Hotel Hong Kong by Shangri-la Hotel
Kerry Hotel Hong Kong by Shangri-la Kowloon
Kerry Hotel Hong Kong by Shangri-la Hotel Kowloon

Kerry Hotel Hong Kong by Shangri-la Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 752 out of 1002 reviews
Rating 8 - Good. 174 out of 1002 reviews
Rating 6 - Okay. 36 out of 1002 reviews
Rating 4 - Poor. 20 out of 1002 reviews
Rating 2 - Terrible. 20 out of 1002 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Olusegun, Houston

Stayed 3 nights in Nov 2025

10/10 Excellent

Mac

Stayed 4 nights in Nov 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our second visit and lived up to the high standards from our previous trip. We will be back.
Stayed 4 nights in Nov 2025

6/10 Okay

Alejandro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Almost everything was very good. The only two issues were that the breakfast had a very limited variety of fruit. Also, the biggest problem was my room assignment. When I made my reservation on Orbitz, I booked a Deluxe Sea View King Room, and the Orbitz photos showed a direct sea view. However, the room I received only had a sideways view. From the bed, all I could see was a building, and I could only see the sea if I stood up and looked sideways. During my entire Asia trip, every hotel I stayed in provided the room exactly as shown on Orbitz — except for this one. It feels unfair to pay for something and not receive what was promised.
Stayed 4 nights in Nov 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful, very clean, professional staff!
Stayed 2 nights in Nov 2025

10/10 Excellent

Kesava

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel all around
Stayed 5 nights in Nov 2025

10/10 Excellent

Attila

Liked: Cleanliness, amenities, property conditions & facilities
Hotel room, dining, lobby, and staff were exceptional. Great location, beautiful views. Great value, as well. Well done, Kerry Hotel!
Stayed 6 nights in Oct 2025

10/10 Excellent

JOSH

Stayed 3 nights in Oct 2025

10/10 Excellent

Po

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 3 nights in Oct 2025

10/10 Excellent

Anne-Marie

Stayed 2 nights in Oct 2025

8/10 Good

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2025

10/10 Excellent

manminder

Stayed 4 nights in Oct 2025

10/10 Excellent

stewart

Stayed 1 night in Sep 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice environment, polite staff excellent breakfast and seafood dinner
Stayed 4 nights in Oct 2025

8/10 Good

Magdalena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was good overall,
Stayed 4 nights in Oct 2025

10/10 Excellent

Diego, Monterrey

Stayed 2 nights in Oct 2025

10/10 Excellent

Hoi Ching Christie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2025

6/10 Okay

M

Travelled with family
Liked: Cleanliness, property conditions & facilities
I booked 2 rooms and requested to have 2 rooms near to each other. When I checked in at 3pm, the front desk staff replied that only one room was available, the other room near to this room was still dirty and not sure when it was cleaned completely. She asked us to wait for 45 mins. By 4pm, the room was still not yet ready and no definite available time was provided. I complained that they were wasting my time as I made this request earlier when the reservation was made, not last minute request. They simply ignored my request made earlier. After waiting for another 30 mins, the room was settled. Poor customer service management!
Stayed 1 night in Sep 2025

10/10 Excellent

Xiaotian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Asfand

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Truly Exceptional Stay at Kerry Hotel Hong Kong Our stay at Kerry Hotel Hong Kong was nothing short of outstanding. From the moment we checked in, we were greeted with warm hospitality and exceptional service that made us feel instantly welcome. We stayed in a bay-facing room, and the view was absolutely breathtaking. The floor-to-ceiling windows offered a stunning panoramic look over Victoria Harbour—watching the sunrise and city lights at night from our room was a highlight of our trip. The room itself was spacious, beautifully designed, and incredibly comfortable. One thing that really stood out was the impeccable cleanliness. Everything from the bedding to the bathroom was spotless and well-maintained, which gave us a strong sense of comfort and care. Housekeeping was consistent and detail-oriented, ensuring the room stayed fresh and inviting every day. The hotel’s overall atmosphere strikes a perfect balance between modern luxury and relaxing charm. We loved the facilities—especially the gorgeous infinity pool with harbor views and the excellent dining options. Breakfast at Big Bay Café offered an incredible spread of local and international dishes in a bright, airy setting. Whether you're visiting Hong Kong for business or leisure, we can’t recommend Kerry Hotel enough. It was a truly memorable experience, and we’ll definitely be returning!
Stayed 3 nights in Sep 2025

10/10 Excellent

Nga Man

Stayed 4 nights in Sep 2025

10/10 Excellent

Rong

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Loved everything about Kerry Hotel!
Stayed 1 night in Aug 2025

10/10 Excellent

Mahreen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

High recommend!

I had a wonderful experience at [Hotel Name]. From the moment I arrived, the staff were incredibly welcoming and professional. The check-in process was smooth, and my room was clean, comfortable, and well-appointed with all the amenities I needed. The location was perfect—close to the harbour and ferry point. I especially appreciated the infinity pool With harbour views. The housekeeping was consistent and thorough throughout my stay, and every staff member I interacted with went above and beyond to ensure I was comfortable. Overall, this hotel exceeded my expectations. I would definitely stay here again and recommend it to anyone looking for quality accommodation in Hong Kong.
Stayed 1 night in Jul 2025

8/10 Good

TSZE TONG

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall is good
Stayed 4 nights in Jul 2025

8/10 Good

TSZE TONG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall is good
Stayed 4 nights in Jul 2025