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Campanile PRIME Krakow Old Town

3.0 star property

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Photo gallery for Campanile PRIME Krakow Old Town

Junior Suite, 1 King Bed with Sofa bed | Bathroom | Eco-friendly toiletries, towels
Exterior
Daily buffet breakfast for a fee
Junior Suite, 1 King Bed with Sofa bed | Desk, iron/ironing board, free cots/infant beds, rollaway beds
Junior Suite, 1 King Bed with Sofa bed | Desk, iron/ironing board, free cots/infant beds, rollaway beds

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Air-conditioning
  • Parking available

Explore the area

View in a map
Ul Sw Tomasza 34, Kraków, Lesser Poland, 31-023
  • Place, Royal Road
    ‪1 min walk‬
  • Place, Planty Park
    ‪1 min walk‬
  • Place, Main Market Square
    ‪6 min walk‬
  • Airport, Kraków (KRK-John Paul II - Balice)
    ‪35 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed | Desk, iron/ironing board, free cots/infant beds, rollaway beds

Junior Suite, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 2 Single Beds

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(13 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Desk, iron/ironing board, free cots/infant beds, rollaway beds

Superior Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Campanile PRIME Krakow Old Town

A restaurant, a bar/lounge and self parking are available at this hotel. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include conference space, dry cleaning and laundry facilities. Housekeeping is available on request.
Campanile PRIME Krakow Old Town offers 106 accommodations with complimentary bottles of water. Cable televisions are provided.

This Kraków hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Campanile PRIME Krakow Old Town. During your stay, you're just a quick walk from Main Market Square. Free WiFi in public areas, a free manager's reception and a restaurant are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and meeting rooms
  • Guests have great things to say about the clean guestrooms and the location
  • Steps from Royal Road and 5 minutes on foot from Main Market Square
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 1959 square feet (182 square metres) and includes conference space. A library, a vending machine, and complimentary newspapers in the lobby are also featured at the business-friendly Campanile PRIME Krakow Old Town. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Kraków hotel.

The hotel hosts a free manager's reception daily.
Campanile Restaurant – This restaurant serves breakfast, lunch and dinner.
Campanile Bar – On-site lobby lounge. Open daily.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Parking on site (PLN 120 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; PLN 55 per person
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Campanile Bar
  • Campanile Restaurant

Things to do

  • Library

Family friendly

  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,959 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Room service
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: PLN 50 per pet, per night
  • Weight limit: 22 lb per pet
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PLN 150.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately PLN 55 per person
  • Self-parking fee: PLN 120 per night
  • Pet fee: PLN 50 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: PLN 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Campanile Cracovie
Campanile Cracovie Hotel
Campanile Cracovie Hotel Krakow
Campanile Cracovie Krakow
Campanile Cracovie
Campanile Krakow Old Town Hotel

Campanile PRIME Krakow Old Town Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 436 out of 976 reviews
Rating 8 - Good. 413 out of 976 reviews
Rating 6 - Okay. 102 out of 976 reviews
Rating 4 - Poor. 22 out of 976 reviews
Rating 2 - Terrible. 3 out of 976 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Charlotte

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location, comfy beds and friendly staff
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in a great location for walking in Old Town, lots of restaurants nearby, the streetcar was really close by.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Room was modern, spotless, and comfortable. Hotel is in a great location, just minutes walk from the station or the main square.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Mariusz

Liked: Cleanliness, staff & service, amenities
Very clean room, friendly staff, perfect location
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Mayrita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great stay. The location was excellent, the property was very clean, and it was within walking distance of great restaurants and bars. I would definitely stay here again.
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Kimmo

Liked: Cleanliness, staff & service
Good enough, both room and brekfast. Price / Quality was good in low season (January)
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

corinne

Liked: Cleanliness, amenities, property conditions & facilities
Location was perfect for the main square. Rooms were very comfortable and so were the beds. We will return.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, amenities
The room was well equipped, clean and modern.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Perfect hotel for city break staff fantastic and rooms lovely definitely be back o breakfast lovely to cheers.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Despite some refurbishment being done to the grounfloor area, it did not impact on guests. My room was clean and tidy. Breakfast could be improved somewhat. The biggest plus is that the hotel is only minutes from the square. I should also praise the hotel staff for their helpful nature.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the old town Would stay here again
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had visited this hotel on a previous visit to Krakow. It was good but this time there had been refurbishments and I couldn't fault it at all. The location is excellent for the old town, trams, and railway station. I would definitely stay again and recommend it.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Johan

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient central location. Spacious, modern rooms with essentials.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

deniz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
we stayed for 1 night everything was great. clean rooms friendly staff and so. hotels location was great walking distance to main attractions and train station. we definitely wont be looking for another hotel to stay on our next visit
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great position great hotel
Stayed 7 nights in May 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay
Stayed 4 nights in Feb 2025
Verified

8/10 Good

mai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place clean good staff
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Paolo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is at prime location close tom the square. Also close to the pick up areas for tours. lots of res
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Laura

Liked: Amenities
Great stay with clean rooms, friendly staff and a good breakfast bar.
Stayed 3 nights in Jan 2025
Verified

6/10 Okay

Susan

Disliked: Cleanliness, amenities, property conditions & facilities
Arrived to find a building site in Reception. No warning of this or option to cancel. Black polythene sheeting taped up all over walls, dark, dirty, tools, cables lying around. Breakfast worst I have ever been offered in a hotel. Scrambled egg, sausage, stale bread. Absolute state of a place, wish I had never chosen this as it was a dump due to building work. Huge disappointment on our trip.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay Here!

This is a very nice hotel. An excellent three star witha good breakfast. I would stay again everytime I visit. Great location.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

christine

Liked: Cleanliness, amenities, property conditions & facilities
The property was well located for the old town. Rooms were large, bed comfy, quiet.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant location and nice hotel!
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, quiet, clean and fab breakfast

Great location, quiet, clean and fab breakfast
Stayed 3 nights in Jun 2024