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OMO5 Kumamoto by Hoshino Resorts

3.5 star property

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Photo gallery for OMO5 Kumamoto by Hoshino Resorts

Café
Lobby lounge
Terrace/patio
Exterior
UTSUWA Room, Non Smoking | Premium bedding, in-room safe, soundproofing, free WiFi

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Laundry

Explore the area

View in a map
5-1 Tetorihoncho, Kumamoto, Kumamoto, 860-0808
  • Kumamoto Castle
    ‪7 min walk‬
  • Sakura Machi Kumamoto
    ‪9 min walk‬
  • Kumamoto-jo Hall
    ‪12 min walk‬
  • Kumamoto (KMJ)
    ‪21 min drive‬

Room options

View all photos for ENTAKU Room, Non Smoking

ENTAKU Room, Non Smoking | Premium bedding, in-room safe, soundproofing, free WiFi

ENTAKU Room, Non Smoking

8.6 out of 10
Excellent
(9 reviews)
  • Sleeps 4
  • 2 Single Beds

View all photos for OMO House with Kitchen, Non Smoking

OMO House with Kitchen, Non Smoking | Premium bedding, in-room safe, soundproofing, free WiFi

OMO House with Kitchen, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 12
  • 6 Single Beds

View all photos for YAGURA Room A, Non Smoking

YAGURA Room A, Non Smoking | Premium bedding, in-room safe, soundproofing, free WiFi

YAGURA Room A, Non Smoking

8.0 out of 10
Very good
(9 reviews)
  • Sleeps 8
  • 2 Single Beds OR 1 Queen Sofa Bed

View all photos for UTSUWA Room, Non Smoking

UTSUWA Room, Non Smoking | Premium bedding, in-room safe, soundproofing, free WiFi

UTSUWA Room, Non Smoking

9.4 out of 10
Exceptional
(9 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for YAGURA Room B, Non Smoking

YAGURA Room B, Non Smoking | Premium bedding, in-room safe, soundproofing, free WiFi

YAGURA Room B, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 8
  • 2 Single Beds OR 1 Single Sofa Bed and 1 Double Bed

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About this property

OMO5 Kumamoto by Hoshino Resorts

Hotel with a restaurant, a quick walk to Kumamoto Castle
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a meeting room and laundry facilities.
OMO5 Kumamoto by Hoshino Resorts offers 160 accommodations with a safe and a hairdryer. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit with a deep soaking bath, bidets, toilets with an electronic bidet and complimentary toiletries. This Kumamoto hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided on a daily basis.

Our customers tell us that they enjoy the helpful staff at OMO5 Kumamoto by Hoshino Resorts. During your stay, you're just a quick walk from Kumamoto Castle. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Amenities include a front desk safe, locker space and meeting rooms
  • Within a 15-minute walk of Kumamoto Castle and Sakura Machi Kumamoto
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Meeting rooms and coworking spaces are available.

WiFi is free in public spaces. OMO5 Kumamoto by Hoshino Resorts also features a vending machine, laundry facilities, and express check-in.

This 3.5-star Kumamoto hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:00 AM.
OMO5 Kumamoto by Hoshino Resorts has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: JPY 1,250 for adults and JPY 1,250 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Shopping

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Coworking space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Mobile key entry
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately JPY 1250 for adults and from JPY 1250 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

OMO5 Kumamoto by Hoshino Resorts Hotel
OMO5 Kumamoto by Hoshino Resorts Kumamoto
OMO5 Kumamoto by Hoshino Resorts Hotel Kumamoto

OMO5 Kumamoto by Hoshino Resorts Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 127 out of 217 reviews
Rating 8 - Good. 65 out of 217 reviews
Rating 6 - Okay. 12 out of 217 reviews
Rating 4 - Poor. 9 out of 217 reviews
Rating 2 - Terrible. 4 out of 217 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

RHYS

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

6/10 Okay

Ayumi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very small room like a studio apartment in Tokyo. It reminded me of kids room in IKEA showrooms. It was nice to have a good sized bathtub to soak. Comfortable pajamas.
Stayed 1 night in Apr 2025

8/10 Good

joyce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New and Chic hotel. Very convenient
Stayed 1 night in Apr 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very convenient and the rooms were very spacious and clean. The layouts of the rooms are very well thought out for the space they have. We enjoyed our stay very much.
Stayed 1 night in Feb 2025

8/10 Good

Harvey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kumamoto Stay

This is a very creative hotel with unique guest rooms but watch your head as the upper level is the sleeping place so the living area below has a low ceiling. Very interesting and creative but found it somewhat different to navigate at night as you need to go down the right stairs to the bathroom. The staff is excellent and very helpful and friendly. Breakfast is very good and in six types to select from. You can even borrow sleep shirt and pants. There are washers and dryers available. Overall very good but “watch your head.”
Stayed 2 nights in Jan 2025

6/10 Okay

Kit Lam

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities
Location right next to station but parking instructions were unclear and confusing. The loft bedding is a plus however the usage of sofa bed was not setup even though booking already indicated # of pax. Amenities in room was also not prepared and needed to be requested.
Stayed 2 nights in Dec 2024

4/10 Poor

HENRY

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I want to share my first disappointing hotel experience in Japan after spending over 200 hotel nights in the country in recent years. I prefer to book a larger room, so when I saw that the OMO5 hotel had a room advertised to accommodate up to six people at a reasonable price—though they didn’t specify the room size—I decided to book it. When I arrived, I was unpleasantly surprised to find that the room was essentially a large bunk bed taking up most of the space, the distance between the floor and the top bunk is just 5 feet (about 150 cm). I kept bumping my head every five minutes and had to hunch the entire time! I went to the front desk and pleaded with them to change my room type, offering to pay any price difference. However, they flatly refused, stating that my booking was non-refundable and non-changeable. They told me that if I wanted a different room, I would have to make a completely new reservation—essentially booking and paying for two rooms. Needless to say, I was very disappointed. This hotel obviously has a following and plenty of people like it, but it was not for me (at least this bunk bed room type) In the end, I left the room unused, and moved to a different hotel. P. S. I wanted to upload some photos, but didn’t see a way to do that.
Stayed 6 nights in Dec 2024

10/10 Excellent

Chuan Huat

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is quite perfect except that the parking was not made known bwfore arrival. Had to spent time to look for parking and paid higher fee because the place that we parked has no tie withthe hotel.
Stayed 2 nights in Dec 2024

10/10 Excellent

Shirley

Stayed 2 nights in Nov 2024

10/10 Excellent

Tan Seow

Liked: Cleanliness, staff & service, property conditions & facilities
It's very near shopping area and transport by street car is very convenient.. only sideback is the parking is quite a distance from the hotel.. but if not driving, then all is good
Stayed 3 nights in Nov 2024

10/10 Excellent

Loren

Stayed 1 night in Jul 2024

10/10 Excellent

Strader, Washington

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique style, very clean and modern. Friendly staff. Very cool terrace area in lobby
Stayed 1 night in Jun 2024

10/10 Excellent

Hope

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

LOVE THIS HOTEL!!!

Incredible find!!!!! I loved the floor plan of my room so much, I honestly feel so spoiled with the layout! I stayed with my friend and we both got our own bed with a desk in the middle, giving us our own space. Such a wonderful hotel in a convenient location. The staff was super friendly and helpful, I would definitely recommend to my mother/friends lol and I would come again. 15/10
Stayed 1 night in May 2024

10/10 Excellent

John

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and the design of the family room is ideal
Stayed 1 night in Apr 2024

10/10 Excellent

John

Stayed 1 night in Apr 2024

10/10 Excellent

Yunrui

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Vivian W Y

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room design
Stayed 1 night in Nov 2023

8/10 Good

SUNYI

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
The location is best place in Kumamoto and terrace view from lobby floor is fantastic. Just amenities are not enough and we had to take water from lobby floor which was inconvenient.
Stayed 1 night in Oct 2023

8/10 Good

きょうま

Stayed 1 night in May 2025

8/10 Good

Scottie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

YIFUNG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

CP值不錯的Hotel.

名符其實有設計感跟還保的Hotel.地點也很不錯。就是自行開車麻煩ㄧ點，找不到停車場入口。
Stayed 1 night in Jun 2025

10/10 Excellent

Maki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Scottie

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Miyuka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Szuyu

Stayed 2 nights in May 2025