Kyoto Universal Hotel Karasuma

3.0 star property

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Room options

View all photos for Single Room, Non Smoking (1)

Single Room, Non Smoking (1) | Free WiFi

Single Room, Non Smoking (1)

8.2 out of 10
Very good
(52 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Twin Room, Non Smoking (1)

Twin Room, Non Smoking (1) | Free WiFi

Twin Room, Non Smoking (1)

  • 1 bedroom
  • Sleeps 3
  • 1 Large Single Bed and 1 Single Sofa Bed

Single Room, Non Smoking (2)

8.2 out of 10
Very good
(20 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed

Single Room, Non Smoking (3)

8.2 out of 10
Very good
(17 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed

Single Room, Non Smoking (4)

7.6 out of 10
Good
(15 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed

Single Room, Non Smoking (5)

8.0 out of 10
Very good
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed

Single Room, Non Smoking (6)

7.2 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed

Single Room, Smoking (1)

  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed

Single Room, Smoking (2)

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed

Single Room, Smoking (3)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed

Single Room, Smoking (4)

  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed

Single Room, Smoking (5)

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed

Single Room, Smoking (6)

  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed

Twin Room, Non Smoking (2)

  • 1 bedroom
  • Sleeps 3
  • 1 Large Single Bed and 1 Single Sofa Bed

Twin Room, Non Smoking (3)

8.6 out of 10
Excellent
(7 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Large Single Bed and 1 Single Sofa Bed

Twin Room, Non Smoking (4)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Large Single Bed and 1 Single Sofa Bed

Twin Room, Non Smoking (5)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Large Single Bed and 1 Single Sofa Bed

Twin Room, Non Smoking (6)

  • Sleeps 3
  • 1 Large Single Bed and 1 Single Sofa Bed

Twin Room, Smoking (1)

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Large Single Bed and 1 Single Sofa Bed

Twin Room, Smoking (2)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Large Single Bed and 1 Single Sofa Bed

Twin Room, Smoking (3)

  • 1 bedroom
  • Sleeps 3
  • 1 Large Single Bed and 1 Single Sofa Bed

Twin Room, Smoking (4)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Large Single Bed and 1 Single Sofa Bed

Twin Room, Smoking (5)

  • 1 bedroom
  • Sleeps 3
  • 1 Large Single Bed and 1 Single Sofa Bed

Twin Room, Smoking (6)

  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed and 1 Single Sofa Bed

View all photos for Single Smoking

Free WiFi

Single Smoking

  • Sleeps 1

View all photos for Single Room-Non Smoking

Free WiFi

Single Room-Non Smoking

7.0 out of 10
Good
(2 reviews)
  • Sleeps 1

View all photos for Twin Room-Non Smoking

Free WiFi

Twin Room-Non Smoking

  • Sleeps 2

View all photos for Twin Room-Smoking

Free WiFi

Twin Room-Smoking

  • Sleeps 2

Twin Room 1 Non-Smoking

  • Sleeps 2

Twin Room 1 Smoking

  • Sleeps 2

Twin Room 2 Non-Smoking

  • Sleeps 2

Twin Room 2 Smoking

  • Sleeps 2

Twin Room 3 Non-Smoking

  • Sleeps 2

Twin Room 3 Smoking

  • Sleeps 2

Twin Room 4 Non-Smoking

  • Sleeps 2

Twin Room 4 Smoking

  • Sleeps 2

Twin Room 5 Non-Smoking

  • Sleeps 2

Twin Room 6 Smoking

  • Sleeps 2

Twin Room 5 Smoking

  • Sleeps 2

Twin Room 6 Non-Smoking

  • Sleeps 2

Single Room 1 Non-Smoking

  • Sleeps 1

Single Room 1 Smoking

  • Sleeps 1

Single Room 2 Non-Smoking

  • Sleeps 1

Single Room 2 Smoking

  • Sleeps 1

Single Room 3 Non-Smoking

  • Sleeps 1

Single Room 3 Smoking

  • Sleeps 1

Single Room 4 Non-Smoking

  • Sleeps 1

Single Room 4 Smoking

  • Sleeps 1

Single Room 5 Non-Smoking

  • Sleeps 1

Single Room 5 Smoking

  • Sleeps 1

Single Room 6 Non-Smoking

  • Sleeps 1

Single Room 6 Smoking

  • Sleeps 1

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Exterior
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4.2 out of 5, Very good, 1,001 reviews
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About this property

Kyoto Universal Hotel Karasuma

This hotel features a restaurant, laundry facilities and a 24-hour front desk. WiFi in public areas is free. Other amenities include a vending machine.
Kyoto Universal Hotel Karasuma offers 424 accommodations with air conditioning. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided on a daily basis.
During your stay at Kyoto Universal Hotel Karasuma, you're just a quick walk from Kawaramachi Street. Free WiFi in public areas, a restaurant and breakfast (surcharge) are available.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy a bite to eat at the restaurant
  • Breakfast served daily for a fee
  • Amenities include laundry facilities and a vending machine
  • Just a 4-minute walk from Kawaramachi Street and a 3-minute drive from Kyoto Tower
There's a restaurant on site. WiFi is free in public spaces. Kyoto Universal Hotel Karasuma also features a vending machine and laundry facilities.
For a fee, guests can enjoy breakfast daily from 6:30 AM to 8:30 AM.
Kyoto Universal Hotel Karasuma has a restaurant on site.
A hosted evening meal is available for a surcharge daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking includes off-street options

Food and drink

  • Daily breakfast available 6:30 AM to 8:30 AM for a fee
  • A restaurant
  • Hosted evening meal available daily for a fee of JPY 1

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

Room amenities

Bathroom

  • Private bathroom

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Hosted evening meal: JPY 1

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Kyoto Universalhotel karasuma
Kyoto Universal Karasuma Kyoto
Kyoto Universal Hotel Karasuma Hotel
Kyoto Universal Hotel Karasuma Kyoto
Kyoto Universal Hotel Karasuma Hotel Kyoto

Kyoto Universal Hotel Karasuma Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 226 out of 796 reviews
Rating 8 - Good. 323 out of 796 reviews
Rating 6 - Okay. 183 out of 796 reviews
Rating 4 - Poor. 49 out of 796 reviews
Rating 2 - Terrible. 15 out of 796 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Weilin, Dulles

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean hotel. Good location. Ok free dinner and breakfast which are miles better than most Hampton Inns (if you travel to US you know what I mean). Cleanliness would be 9 compared to Hampton Inn which would be around 6 (I am generous here). I spent about 120-150 nights in hotels world wide each year so I know a little. The only downside is the small space of the rooms. Then again, you can pay 4x or more and stay in Hilton’s or Marriott (I am top tier at both).
Stayed 1 night in Dec 2025

10/10 Excellent

michael

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, staff was really helpful!
Stayed 3 nights in Dec 2025

10/10 Excellent

Chup Jenny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The free breakfast and dinner were excellent - good food! Staff were friendly and helpful. The only thing is the location is not very convenient
Stayed 2 nights in Dec 2025

8/10 Good

VINCENT

Stayed 1 night in Nov 2025

2/10 Terrible

MINGMING

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We paid for three people, but no third pillow blanket and slippers! Terrible ever hotel in Japan! And dinner just give tiny little rice, ask for refill, but they ask to pay 170yuan on rice!the worst service and condition for hotel ever!
Stayed 1 night in Nov 2025

10/10 Excellent

Ho Lai

Liked: Cleanliness, amenities, property conditions & facilities
Room is well equipped. Staffs are friendly and helpful. Location is good.
Stayed 3 nights in Sep 2025

2/10 Terrible

Andrea

Disliked: Cleanliness, amenities
El cuarto olía mucho a cigarro, los horarios para el desayuno y la cena son muy limitados. Lo único que valió la pena era la ubicación y el baño largo con sauna.
Stayed 2 nights in Nov 2025

10/10 Excellent

sean

Stayed 1 night in Nov 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast and dinner were included with hotel stay. train station was 8-minute walk. Bus stops where steps from hotel entrance. Staff was helpful and friendly; they also spoke English. I would definitely stay here, when I return to Kyoto.
Stayed 4 nights in Sep 2025

10/10 Excellent

Paul, Maidstone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is great for the price. My booking came with breakfast and dinner included. The food was pretty good. Breakfast is buffet and dinner is a choice of two set menus, plus a salad bar. The room I had was ok. I know people say the rooms are small but I found it fine. A double bed, sofa, table for TV etc. the bathroom was a bit small but it was fine. The hallways leading from the lift to the rooms are open (to a certain degree) there is a central open core running up through the building which is open but in October it was fine. It might be cold in the winter. All in all I had a nice stay here and would stay here again.
Stayed 5 nights in Oct 2025

10/10 Excellent

Roberto, Longueuil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room, clean, friendly staff and they offer breakfast and dinner. Walkable distance from Kyoto station.
Stayed 2 nights in Oct 2025

10/10 Excellent

Shinobu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is a bit small, (toilet and bath together and no room to change) only 2 beds are on in room. Jo complaining. Walk distances to Kyoto station. Dinner and breakfast are including that I didn’t know. Good to go back sleep and travel to use.
Stayed 2 nights in Oct 2025

10/10 Excellent

shazeeyana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staffs. The hotel kepy our bag, after check out so we could visit Arashiyama for for the day before the night bus to Tokyo
Stayed 3 nights in Oct 2025

10/10 Excellent

Yuya

Business traveller
Liked: Staff & service, amenities
特別きれいではないが、京都駅徒歩圏内にも関わらずこの値段で食事付き、サービスも必要十分。単純に素晴らしいと思います。
Stayed 1 night in Sep 2025

2/10 Terrible

Alfredo

Disliked: Cleanliness, amenities
There was a hair on the restroom floor when I got to the room. The outlet switch for the refrigerator didn’t properly work so it was turning on and off by itself.
Stayed 3 nights in Sep 2025

6/10 Okay

Wendi, West Monroe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff we encountered were great! The room and bathroom were so small it makes a cruise ship cabin seem big. We knew it would not be roomy ahead and was ok. The beds were really hard though. The bathroom has a high step and to get in the tub was extremely difficult for someone with arthritis. Dinner and breakfast were provided. We both really liked the dinner. Neither of us cared for the breakfast. They both say they end at 9:00, but the staff closes the area 30 minutes early. The area was ok. Not much around it. If you struggle with steps and a hard bed, this is not it. If that’s not an issue for you, it’s a good price! The staff truly were so kind.
Stayed 1 night in Sep 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

It’s a great experience overall considering the rate in summer - I only paid CAD 46 for a one night stay. Clean room and friendly staff along with free breakfast as well as dinner. The only thing is that it’s a bit far from Kyoto station so location wise, the universal hotels in other Japanese cities (Hiroshima, Okayama, etc) provide a better experience.
Stayed 1 night in Aug 2025

10/10 Excellent

Zhuofang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility with a restaurant
Stayed 2 nights in Aug 2025

8/10 Good

Derek

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable. Provided breakfast was really good.
Stayed 3 nights in Aug 2025

8/10 Good

Zola

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice.
Stayed 1 night in Jul 2025

6/10 Okay

Maki

Stayed 2 nights in Jul 2025

10/10 Excellent

Tsui Ying

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025

8/10 Good

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Good, basic hotel. The breakfast and dinner weren't bad. Close to the train station and downtown.
Stayed 1 night in Jul 2025

4/10 Poor

Newton

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Old property, bad odor, old furniture.
Stayed 5 nights in Jun 2025

8/10 Good

Monica

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Free breakfast and dinner was great. It was annoying to have to turn in the key every time I left.
Stayed 4 nights in May 2025