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Hotel FAS & OFF Site Thermal Resort

3.0 star property

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Photo gallery for Hotel FAS & OFF Site Thermal Resort

Superior Double Room, 2 Double Beds | Terrace/patio
Free daily full breakfast
Standard Triple Room | Minibar, individually decorated, individually furnished, desk
Superior Double Room, 2 Double Beds | Minibar, individually decorated, individually furnished, desk
Front of property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Air conditioning
  • Laundry
  • Housekeeping
  • Parking included

Explore the area

View in a map
Costado Norte Iglesia, 702, La Fortuna, Alajuela, 21007
  • Place, La Fortuna Park
    ‪2 min walk‬
  • Place, Puentes Colgantes del Arenal
    ‪8 min walk‬
  • Place, Arenal Adventure World
    ‪2 min drive‬
  • Airport, La Fortuna (FON-Arenal)
    ‪4 min drive‬

Room options

View all photos for Superior Double Room, 2 Double Beds

Superior Double Room, 2 Double Beds | Minibar, individually decorated, individually furnished, desk

Superior Double Room, 2 Double Beds

8.6 out of 10
Excellent
(12 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Triple Room

Standard Triple Room | Minibar, individually decorated, individually furnished, desk

Standard Triple Room

  • Sleeps 3
  • 3 Single Beds

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Exterior
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  • Parking included
  • Free WiFi
3.9 out of 5, Good, 27 reviews
The price is €87
includes taxes & fees
2 Dec - 3 Dec
Hotel Palmera Real Hot Springs

About this property

Hotel FAS & OFF Site Thermal Resort

Hotel in La Fortuna with water park and free breakfast
Along with a water park (surcharge), this smoke-free hotel has spa services and concierge services. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and express check-out are on-site.
Hotel FAS & OFF Site Thermal Resort offers 8 air-conditioned accommodations, which are accessible via exterior corridors, and features all-in-one washer/dryers and minibars. Each accommodation is individually furnished and decorated. 50-cm flat-screen televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, and hairdryers.

This La Fortuna hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and printers. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and hairdryers can be requested.

Recreational amenities at the hotel include a water park (surcharge).
Guests can pamper themselves by indulging in the on-site spa services. Services include hot stone massages, facials and detox wraps. A variety of treatment therapies are provided, including aromatherapy.
Our customers tell us that they can't get enough of the helpful staff at Hotel FAS & OFF Site Thermal Resort. During your stay, you're just a quick walk from La Fortuna Park. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Splash around at the water park
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 5-minute drive from Baldi Hot Springs and 12 minutes from Arenal Volcano National Park
  • Airport drop-off shuttle service available for a fee
Hotel FAS & OFF Site Thermal Resort offers its guests a water park (surcharge). WiFi is free in public spaces. Free breakfast is served daily. A shuttle from the hotel to the airport (available on request) is available for a fee. Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly Hotel FAS & OFF Site Thermal Resort. Self parking is free.

This 3-star La Fortuna hotel is smoke free.

Guests are served a free full breakfast daily from 7:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Airport drop-off shuttle (surcharge) from 7:00 AM to 3:00 PM on request
  • Free self parking on site

Food and drink

  • Free full breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • Water park

Family friendly

  • All-in-one washing machine/dryer
  • Laundry facilities
  • Water park (surcharge)

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • Aromatherapy
  • Detox wraps
  • Facials
  • Hot stone massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-cm flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • All-in-one washer/dryer
  • Desk
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Printer

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: 8:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Hotel FAS & OFF Site Thermal Resort

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 8 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 60 per person
  • Airport shuttle fee per child: USD 60

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Hotel FAS & OFF Site Thermal Resort offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 7:00 AM - 8:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 8 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Book a Stay at Hotel FAS OFF
Fas & Off Site Thermal Fortuna
Hotel FAS OFF Site Thermal Resort
Hotel FAS & OFF Site Thermal Resort Hotel
Hotel FAS & OFF Site Thermal Resort La Fortuna
Hotel FAS & OFF Site Thermal Resort Hotel La Fortuna

Hotel FAS & OFF Site Thermal Resort Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 53 out of 117 reviews
Rating 8 - Good. 34 out of 117 reviews
Rating 6 - Okay. 19 out of 117 reviews
Rating 4 - Poor. 6 out of 117 reviews
Rating 2 - Terrible. 5 out of 117 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Constance

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Bridie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Connecticut couple

Great choice for car drivers as gated parking lot. Very comfortable room with ac, fridge, good wifi and two beds and breakfast. Very helpful Mauricio advice and booking local park entrances. Would have missed somethings without his input. Included visit to thermal pools. A bit noisy from intermittent road traffic at night, but also able to walk everywhere as downtown La Fortuna. Inexpensive.
Stayed 2 nights in Mar 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Downtown La Fortuna

Very friendly family run business. Excellent breakfast and wonderfully presented. Loved the banana cake freshly made and unlimited cafe. Room was tiny but clean and good water in the shower. I liked the toilet paper dispenser! *A safe would have been nice and a more secure door lock system from the inside. the inside .
Stayed 3 nights in Mar 2025

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff: Mauricio, Alejandra, and Josua all very helpful and friendly. Breakfast by Alejandra was top notch. Right in the centre of town, close to a good grocery store.
Stayed 3 nights in Feb 2025

10/10 Excellent

Michael

Stayed 1 night in Feb 2025

10/10 Excellent

amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Great location. Amazing staff. Highly recommend it! Mauricio will take you on tours and is an amazing guide.
Stayed 3 nights in Feb 2025

8/10 Good

Daphne

Liked: Cleanliness, staff & service
We were pleasantly surprised by our experience here. If you want easy access to everything in La Fortuna, this place is great. And the breakfasts are to die for. All homemade by the owner's wife and she is an excellent cook! It would have been nice to have somewhere comfortable to sit after a long day of adventuring. Would definitely recommend to friends and family who would prefer a city/town experience and being immersed in the cutlure instead of staying at a resort. Sometimes a place to lay your head and access to delicious local dining options are the perfect solution!
Stayed 2 nights in Dec 2024

8/10 Good

Cora, Pewaukee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very helpful and courteous
Stayed 8 nights in Dec 2024

10/10 Excellent

Rebekah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our host was the best. He took a lot of time to help us and got us special foods to try and showed us sloths that were near-bye. They all went above and beyond to make us feel welcome. Super clean and good drinking water, central to everything. Great prices and friendly/caring. The breakfast was homemade and incredibly delicious. Highly recommend. Would definitely return!
Stayed 4 nights in Jan 2025

10/10 Excellent

Rong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute little in town bed breakfast that has an offsite thermal pool where locals gather. Lots of dining options within walking distance. Friendly staff helped with tours and sight seeing options. Highly recommended.
Stayed 2 nights in Dec 2024

8/10 Good

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A decent place situated in the middle of town, secure on site parking and super convenient.
Stayed 2 nights in Nov 2024

10/10 Excellent

Josanne, Killeen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff,ideal location
Stayed 1 night in Sep 2024

4/10 Poor

Victoria

Disliked: Staff & service, amenities
I’ll break it up into two different categories. Likes: - It’s very convenient to the town of La Fortuna Dislikes: - I don’t know if it’s common, but maybe just the dates I was there. There was basically no one available at reception. I had questions regarding my check out and the answer I was given thank God I didn’t lock my hotel room because then I would’ve been locked inside the gate. And who knows when the front person would’ve showed up because I had to make my shuttle to the airport. - It was like pulling teeth, trying to get new towels or asking them to clean my room because it seem like they didn’t want to. - Due to the front person, not being at the desk, the free meal for breakfast that you offered I did not get for the third day. - I also lost something that’s very important to me and I’ve tried my best to reach out to the hotel via phone email and through Expedia and have received no response. - Yes, you have access to the offsite facilities, but how am I supposed to be able to use them if there’s no one at the front desk to help me. So yes, it is a cheap place to stay. But that’s all it is.
Stayed 3 nights in Aug 2024

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the heart of downtown, great for walking to food or shops. The breakfast was down the street at a steak restaurant and was a cute location and yummy. The off site thermal bath was so much fun. Think like a community pool but there are like 10 of them with differing thermal warmths. We went in the evening and there weren’t too many other people. Most of the time we had the whole pool to ourselves. The exterior patios were a vibe. Loved them. The room itself was pretty decent. The AC was nice. The road can get kind of loud while trying to sleep, so light sleepers might have problems with that.
Stayed 2 nights in Jul 2024

10/10 Excellent

Sasa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the breakfast and especially the Thermal resort which was also included in a hotel room reservation. Loved the staff !!!!! Thank you 🙏
Stayed 1 night in Jul 2024

10/10 Excellent

Jeremiah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to stay. Situated in the middle of town. Great breakfast included with private and protected parking. The family that runs this place is wonderful. Try The Green Spoon across the street, you will not be disappointed.
Stayed 4 nights in May 2024

8/10 Good

Irina

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2024

8/10 Good

Maria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The room was small but perfect for 3 people to sleep. It is right downtown so everything was in walking distance.
Stayed 2 nights in Apr 2024

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly and accommodating. Very helpful in arranging tours and transportation. Nice breakfast and geothermal facilities
Stayed 5 nights in Mar 2024

6/10 Okay

Cameron

Travelled with group
Disliked: Cleanliness, property conditions & facilities
The people who worked there were great, the room was decent for a night or twobut it was so loud outside that we couldn’t sleep. We had to quickly book this due to cancellation from our other hotel but had to find some where else to go to. The air conditioning wasn’t very strong and it ran into the shower so the shower floor was always wet and it felt unclean.
Stayed 4 nights in Mar 2024

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place
Stayed 7 nights in Feb 2024

6/10 Okay

Kiran

Travelled with partner
Liked: Cleanliness, staff & service
The staff at this place were fantastic, very helpful & family oriented people. This is a minimalistic hotel, we did not like the bathroom, the sink & mirror are out of whack, hot water was a problem, even after they supposedly fixed it, there was barely any hot water. This hotel is located in the heart of things, very convenient to go to restaurants, stores, attractions. They were in the middle of renovating this place, so hopefully in a months time (around April 2024), they will have resolved some of the problems
Stayed 4 nights in Feb 2024

10/10 Excellent

DAVID

Liked: Property conditions & facilities
Stayed 2 nights in Feb 2024