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Best Western Plus Prien Lake Hotel & Suites - Lake Charles

2.5 star property

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Photo gallery for Best Western Plus Prien Lake Hotel & Suites - Lake Charles

In-room safe, blackout curtains, iron/ironing board
Room amenity
Free full breakfast
Lobby
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
1245 E Prien Lake Road, Lake Charles, LA, 70601
  • McNeese State University
    ‪2 min drive‬
  • Golden Nugget
    ‪6 min drive‬
  • Lauberge Casino Lake Charles
    ‪7 min drive‬
  • Lake Charles, LA (LCH-Lake Charles Regional)
    ‪12 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

In-room safe, blackout curtains, iron/ironing board

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Microwave

In-room safe, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking, Microwave

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Microwave

In-room safe, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Microwave

8.2 out of 10
Very good
(29 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Microwave

In-room safe, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Microwave

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

In-room safe, blackout curtains, iron/ironing board

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

In-room safe, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

8.0 out of 10
Very good
(22 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

In-room safe, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Bathtub

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Best Western Plus Prien Lake Hotel & Suites - Lake Charles

Suburban hotel with free breakfast and 24-hour fitness centre
An indoor pool, a 24-hour fitness centre and a 24-hour business centre are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include conference space, dry cleaning and laundry facilities.
Best Western Plus Prien Lake Hotel & Suites - Lake Charles offers 69 air-conditioned accommodations with a safe and free newspapers. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Premium cable televisions are provided. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Best Western Plus Prien Lake Hotel & Suites - Lake Charles. During your stay, you'll be within walking distance of Lake Charles Memorial Hospital. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast offered
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 6 minutes by car from Golden Nugget and 6 minutes from Lauberge Casino Lake Charles
Best Western Plus Prien Lake Hotel & Suites - Lake Charles offers its guests an indoor pool and a 24-hour fitness centre. Public spaces have free WiFi and wired Internet. A 24-hour business centre and meeting rooms are available. Free breakfast is served. Event space at this hotel measures 350 square feet (33 square metres) and includes conference space. Best Western Plus Prien Lake Hotel & Suites - Lake Charles also features a vending machine, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.

This Art Deco Lake Charles hotel is smoke free.

Guests are served a free full breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Free full breakfast

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 350 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Plus Prien Lake Inn Lake Charles
Best Western Plus Prien Lake Inn
Best Western Plus Prien Lake Lake Charles
Best Western Plus Prien Lake
Best Western Plus Prien Lake Inn Suites
Plus Prien & Suites Charles
Best Western Plus Prien Lake Inn Suites
Best Western Plus Prien Lake Lake Charles
Best Western Plus Prien Lake Hotel Suites Lake Charles
Best Western Plus Prien Lake Hotel & Suites - Lake Charles Hotel

Best Western Plus Prien Lake Hotel & Suites - Lake Charles Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 571 out of 1001 reviews
Rating 8 - Good. 245 out of 1001 reviews
Rating 6 - Okay. 85 out of 1001 reviews
Rating 4 - Poor. 43 out of 1001 reviews
Rating 2 - Terrible. 57 out of 1001 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Brenda

Disliked: Amenities
Stayed 1 night in Jun 2025

4/10 Poor

Jennifer

Stayed 1 night in May 2025

10/10 Excellent

LaDonna

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

DeCarla

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

Verna

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I didn’t find staff to be helpful. My tv had no volume. When AI asked for towels I was told they were out for the day. The only thing I was satisfied with was the hot and fresh breakfast.
Stayed 1 night in May 2025

8/10 Good

tamara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here each time i go home always ok
Stayed 2 nights in May 2025

4/10 Poor

Stephen

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service

Improvement of principles needed

The property was okay but you can quickly tell the property is not being maintained like it should and will quickly deteriorate. The customer service was also poor. I arrived at 2pm and there was a woman checking in in front of me and I herd the manager tell her that check in was at 4pm but he had a couple rooms and he would be able to check her in if she paid a $25 fee. She was obviously irritated but reluctantly agreed to pay the fee. Then it was my turn and conveniently he had the same couple of rooms available if I was willing to pay the fee. The exact type of room that I booked just happened to be available if I was willing to pay the fee. I just feel the integrity of this hotel is not what it needs to be and I will not be staying there again.
Stayed 1 night in May 2025

10/10 Excellent

Ivie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Justin

The check-in process takes too long and the indoor water park hours aren’t great but the property itself is wonderful for the price.
Stayed 1 night in May 2025

2/10 Terrible

Kristin

Stayed 1 night in May 2025

10/10 Excellent

JAVIE

Business traveller, Travelled with group
Liked: Amenities
Everything's so nice.
Stayed 1 night in May 2025

10/10 Excellent

Karmen

Travelled with partner
Liked: Staff & service, property conditions & facilities
Love this property!! Great area and service. I will visit in the future !
Stayed 1 night in Apr 2025

10/10 Excellent

Augustine V.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Graduation

The room was very clean and comfortable.
Stayed 1 night in May 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoying our time here together
Stayed 1 night in May 2025

8/10 Good

Kevin

Travelled with family
Need better towels
Stayed 1 night in May 2025

10/10 Excellent

Derrick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully remodeled property - comfortable and clean room, fantastic shower, very friendly staff. Would absolutely stay here again.
Stayed 2 nights in May 2025

10/10 Excellent

Samuel

Stayed 1 night in May 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close and convenient to the airport for early morning flights.
Stayed 1 night in May 2025

8/10 Good

Tyronglia

Stayed 1 night in May 2025

8/10 Good

Devora, Hankamer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I didn't like the pool located in the lobby area and the large glass picture windows to the pool as if your on display every time somebody check in or go to the restroom across the ha
Stayed 1 night in May 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

tamara

Liked: Property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Mikayla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was great with a suite look. However there was a used soap still sitting in the bathroom soap dish. The immediate area was pretty sketchy-looking. The only restaurants were fast food places and we looked for blocks along E. Prien.
Stayed 1 night in Apr 2025