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Big Pines Mountain House

2.0 star property

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Photo gallery for Big Pines Mountain House

Deluxe Queen Room with Two Queen beds, Kitchen, Non Smoking | View from room
Front of property
Lobby sitting area
Seasonal outdoor pool
King Studio Suite, 1 King Bed, Kitchenette, Non Smoking | Free WiFi, bed sheets, wheelchair access

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Parking included
  • Air-conditioning
  • 24/7 front desk

Explore the area

View in a map
4083 Cedar Ave, South Lake Tahoe, CA, 96150
  • Place, Caesars Republic Lake Tahoe Casino
    ‪3 min walk‬
  • Place, Heavenly Gondola
    ‪6 min walk‬
  • Place, The Shops at Heavenly Village
    ‪6 min walk‬
  • Airport, Lake Tahoe, CA (TVL)
    ‪11 min drive‬

Room options

View all photos for Deluxe King, 1 King Bed, Non Smoking

Deluxe King, 1 King Bed, Non Smoking | Free WiFi, bed sheets, wheelchair access

Deluxe King, 1 King Bed, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Queen Room, 2 Queen Beds, Non Smoking

Standard Queen Room, 2 Queen Beds, Non Smoking | Free WiFi, bed sheets, wheelchair access

Standard Queen Room, 2 Queen Beds, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Studio Suite, 1 King Bed, Kitchenette, Non Smoking

King Studio Suite, 1 King Bed, Kitchenette, Non Smoking | Free WiFi, bed sheets, wheelchair access

King Studio Suite, 1 King Bed, Kitchenette, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard King Room, 1 King Bed, Non Smoking

Standard King Room, 1 King Bed, Non Smoking | Free WiFi, bed sheets, wheelchair access

Standard King Room, 1 King Bed, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Queen Room with Two Queen beds, Kitchen, Non Smoking

Deluxe Queen Room with Two Queen beds, Kitchen, Non Smoking | Free WiFi, bed sheets, wheelchair access

Deluxe Queen Room with Two Queen beds, Kitchen, Non Smoking

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Queen Room, 2 Queen Beds, Non Smoking

Deluxe Queen Room, 2 Queen Beds, Non Smoking | Free WiFi, bed sheets, wheelchair access

Deluxe Queen Room, 2 Queen Beds, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive King Room, 1 King Bed, Fireplace, Non Smoking

Executive King Room, 1 King Bed, Fireplace, Non Smoking | Free WiFi, bed sheets, wheelchair access

Executive King Room, 1 King Bed, Fireplace, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment with Two Bedrooms, Two Bathrooms, Living Room and Full Kitchen

Apartment with Two Bedrooms, Two Bathrooms, Living Room and Full Kitchen | Free WiFi, bed sheets, wheelchair access

Apartment with Two Bedrooms, Two Bathrooms, Living Room and Full Kitchen

  • 51 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 1 Single Bed and 1 Double Sofa Bed

View all photos for King Spa Room, 1 King Bed, Jetted Tub, Non Smoking

King Spa Room, 1 King Bed, Jetted Tub, Non Smoking | Free WiFi, bed sheets, wheelchair access

King Spa Room, 1 King Bed, Jetted Tub, Non Smoking

  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family room, 1 King bed and 1 Bunk bed, Non Smoking

Family room, 1 King bed and 1 Bunk bed, Non Smoking | Free WiFi, bed sheets, wheelchair access

Family room, 1 King bed and 1 Bunk bed, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

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About this property

Big Pines Mountain House

A seasonal outdoor pool, a 24-hour front desk and free self-parking are available at this hotel. Free WiFi in public areas and a free beach shuttle are also provided. Other amenities include multilingual staff assistance. Housekeeping is available on request.
Big Pines Mountain House offers 75 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. Guests can make use of the in-room fridges and microwaves.

This South Lake Tahoe hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). 32-inch LCD televisions come with cable channels. Housekeeping is provided on request.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Big Pines Mountain House's great location gets high marks from our customers. During your stay, you're just a quick walk from Heavenly Gondola. You'll find features such as free WiFi in public areas, free self-parking and a free beach shuttle.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include multilingual staff
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 4-minute walk from Heavenly Gondola and 5 minutes on foot from The Shops at Heavenly Village
  • Free beach shuttle service
  • Pets welcome for a fee (restrictions apply)
Unwind on the private sandy beach, located just 0.6 miles away. You'll be playing in the surf in no time with a free ride on the hotel's complimentary beach shuttle.

Public spaces have free WiFi. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this South Lake Tahoe hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free beach shuttle
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping on request
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Upper floors accessible by stairs only
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 25
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in July and close in September.
  • Up to 4 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Big Mountain House
Big Pines Mountain
Big Pines Mountain House
Big Pines Mountain House Motel
Big Pines Mountain House Motel South Lake Tahoe
Big Pines Mountain House South Lake Tahoe
Big Pines Mountain House Of Tahoe Hotel South Lake Tahoe
Big Pines Mountain Lake Tahoe
Big Pines Mountain House Hotel
Big Pines Mountain House South Lake Tahoe
Big Pines Mountain House Hotel South Lake Tahoe

Big Pines Mountain House Reviews

Reviews

6.4
Rating 10 - Excellent. 345 out of 1006 reviews
Rating 8 - Good. 118 out of 1006 reviews
Rating 6 - Okay. 140 out of 1006 reviews
Rating 4 - Poor. 164 out of 1006 reviews
Rating 2 - Terrible. 239 out of 1006 reviews

6.4/10

Cleanliness

6.8/10

Staff & service

6.8/10

Amenities

6.0/10

Property conditions & facilities

Reviews

10/10 Excellent

FELICIA

Travelled with family
Liked: Cleanliness, staff & service
Room was older but clean and convenient
Stayed 3 nights in Dec 2025

6/10 Okay

Svetlana

Stayed 1 night in Jan 2026

2/10 Terrible

Karlton

Disliked: Cleanliness, amenities
Dirty used towels noisy. Etc
Stayed 1 night in Jan 2026

2/10 Terrible

Michael

Liked: Amenities
Disliked: Cleanliness
The room looked like it had not been renovated in 20 years. The mattress was lumpy and the entire carpet was wet and smelled like it had just been cleaned and not dried.
Stayed 1 night in Jan 2026

10/10 Excellent

Beckett

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The rooms are clean and cozy, the grounds are peaceful, and the mountain lodge vibe makes it feel extra relaxing. Great location and friendly service—perfect for a laid-back Tahoe getaway.
Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Stayed 1 night in Jan 2026

2/10 Terrible

Brian

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Everything was broken, from the knob of the oven melt off to have a heater with no thermostat control. The bathroom was ice cold and our towels were frozen by the 30 degree air leaking through the bathroom single pain window. It’s ranks as far worst of the worst maintained hotel. If you seen the bates motel or think of Motel 5, this would be the category. The management is ignoring the issues when reported. There was a dangerous ice sheet in the parking lot. Honestly, city of Tahoe should close down this place due to number of hazards it poses to its guest.
Stayed 3 nights in Dec 2025

10/10 Excellent

Silvia

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Room was clean and comfortable for 1 night
Stayed 1 night in Jan 2026

4/10 Poor

DANIELA

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room neglected and no outlets for charging phone or other devices. Bathroom cold
Stayed 2 nights in Jan 2026

2/10 Terrible

Mirwais

Disliked: Staff & service, property conditions & facilities
The equipment and appliances were poorly maintained and the parking lot is small and was full. We had to park outside and walk
Stayed 2 nights in Jan 2026

10/10 Excellent

Gilbert j

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice easy check in.. comfortable bed...walking distance from casinos ..lake...gandola...perfect..
Stayed 1 night in Jan 2026

8/10 Good

Roberto

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was good for the value. Good location, walking distance to the heavenly village, and gondola. The rooms have been renovated, I stayed here few years ago and room were horrible. Much better now, but still need room for improvement. The shower knobs were not working correctly. But the rest of the room was good. Clean. They got rid of the horrible carpet. Now it is laminate, much better. Overall is good.
Stayed 2 nights in Jan 2026

4/10 Poor

Cindy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Parking is bad
Stayed 1 night in Jan 2026

8/10 Good

Abby

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is in a convenient location. It is close to Stateline attractions, but far enough off the main road to be quiet. Staff was friendly. And they allow pets for an additional fee. My only complaint was that the room smelled strongly of cleaning product & there was a large area on the floor where the product hasn't been fully removed. It was very slick & we almost fell before we could clean it up.
Stayed 1 night in Dec 2025

8/10 Good

Vishak Nag

Stayed 4 nights in Dec 2025

4/10 Poor

Amber

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room was definitely neglected We found a used tampon applicator on the bathroom counter toilet was leaking. Harsh detergent on the bedding Heater remote did not work properly.
Stayed 1 night in Jan 2026

8/10 Good

Katherine

Stayed 1 night in Jan 2026

8/10 Good

Nikolas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were great and room was clean.
Stayed 1 night in Jan 2026

10/10 Excellent

Gary

Stayed 1 night in Jan 2026

10/10 Excellent

Danica

Liked: Cleanliness, staff & service
The property served it's purpose - the bed was really uncomfortable.
Stayed 1 night in Jan 2026

10/10 Excellent

Jonathan

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value!
Stayed 1 night in Dec 2025

4/10 Poor

Greg

Stayed 3 nights in Jan 2026

4/10 Poor

MARITTY

There is no remote for TV. Light in the dining area is out. No phone in the room to contact at least the receiving area. Heater barely accomodate the winter cold. Receptionist not accomodating. Will no longer stay there in the future.
Stayed 1 night in Jan 2026

2/10 Terrible

JAMIE

Stayed 1 night in Jan 2026

2/10 Terrible

Richard

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Room was dirty, room lights didn’t work, bad smell. We left early after one night.
Stayed 2 nights in Jan 2026