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Lancaster Inn and Suites

2.0 star property

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Photo gallery for Lancaster Inn and Suites

Lobby sitting area
Property entrance
Restaurant
Exterior
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Breakfast included
  • Pet-friendly
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
1475 Lancaster Road, Manheim, PA, 17545
  • Place, Root's Country Market & Auction
    ‪2 min drive‬
  • Place, Spooky Nook Sports
    ‪7 min drive‬
  • Place, Dutch Apple Dinner Theatre
    ‪13 min drive‬
  • Airport, Lancaster, PA (LNS)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

1 bedroom, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(101 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

1 bedroom, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(31 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds (Pet Friendly)

1 bedroom, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds (Pet Friendly)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (Pet Friendly)

1 bedroom, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Bedroom (Pet Friendly)

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Suite, 1 Queen Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Standard Double Room, 2 Queen Beds, Accessible

9.2 out of 10
Wonderful
(22 reviews)
  • Sleeps 4
  • 2 Queen Beds

Deluxe Suite, 1 King Bed with Sofa bed, Jetted Tub

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Desk, iron/ironing board, free cots/infant beds, rollaway beds
Lancaster Suites
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, 1,127 reviews
The price is €80
includes taxes & fees
2 Nov - 3 Nov
Lancaster Suites

About this property

Lancaster Inn and Suites

Hotel with free breakfast, near Root's Country Market & Auction
A 24-hour fitness centre, coffee/tea in a common area and a seasonal outdoor pool are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a computer station and express check-out are on-site. Housekeeping is available on request.
Lancaster Inn and Suites offers 60 air-conditioned accommodations with coffee/tea makers and a hairdryer. Cable televisions are provided. Guests can make use of the in-room fridges and microwaves.

This Manheim hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.
Our customers tell us that they can't get enough of the free breakfast at Lancaster Inn and Suites. During your stay, you'll be within walking distance of Root's Country Market & Auction. You'll find features such as free WiFi in public areas and free self-parking, plus a 24-hour gym.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, a computer and a lift
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the breakfast
  • Just a 2-minute drive from Root's Country Market & Auction and 7 minutes from Spooky Nook Sports
  • Cats and dogs welcome for a fee (restrictions apply)
Lancaster Inn and Suites offers its guests a 24-hour fitness centre and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. Free breakfast is available daily. Lancaster Inn and Suites also features a vending machine, coffee/tea in common area, and a fireplace in the lobby. Self parking is free.

This Manheim hotel is smoke free.

Guests are served a free continental breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Fenced pool
  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (81 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 1999
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 49-inch HDTV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per accommodation, per day, plus a deposit of USD 100.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 20 per accommodation, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in June and close in August.
  • Pool access available from 9:00 AM to 9:00 PM
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Inn Lancaster
Lancaster Inn Manheim
Lancaster Manheim
Lancaster Inn and Suites Hotel
Lancaster Inn and Suites Manheim
Lancaster Inn and Suites Hotel Manheim

Reviews

Lancaster Inn and Suites Reviews

8.4

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 528 out of 1008 reviews
Rating 8 - Good. 265 out of 1008 reviews
Rating 6 - Okay. 122 out of 1008 reviews
Rating 4 - Poor. 57 out of 1008 reviews
Rating 2 - Terrible. 36 out of 1008 reviews

Reviews

8/10 Good

Caitlin

Liked: Cleanliness, staff & service, amenities
It was mostly nice but in the room there was some sloppiness. The drawer handle between the beds was dangling. An easy fix with a screwdriver. And there was plastic hanging from the side of one of the beds. Just looked sloppy and uncared for. Seemed like easy fixes that just weren’t done.
Stayed 1 night in Jul 2025

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, except our door did not shut properly. We had to lift and push/pull to open and close.
Stayed 3 nights in Jul 2025

6/10 Okay

Akos

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Check in front desk
Stayed 1 night in Jul 2025

6/10 Okay

Darcy

Business traveller
Liked: Cleanliness
The suite takes a while to cool down as the AC is in the bedroom and uses a fan above the door to blow into the rest of the space. It’s ok, but an overworked AC created a massive puddle my first night. I found it strange that the bathroom was cleaned daily but the bed was not straightened. No cutlery in the kitchen and empty cans from previous guests in the cabinets. No table to eat on should you actually cook in the room. Breakfast was ok, but they never replenished the hot options after 7:30 am so you are left without the hot food or scrapping the bottom. Even the waffle mix ran out one morning.
Stayed 3 nights in Jul 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay

I decided to stay here while I had some work done on my house and found that the property was well maintained and comfortable
Stayed 2 nights in Jul 2025

2/10 Terrible

Maliyah

Travelled with partner, Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Well the room I got the bed wasn't a queen size bed. The table stands next to the bed were done vert poorly. The bathroom in the shower looks like someone put poop on the wall. And the door when come into the room doesn't close right. Over all this hotel doesn't take of there room's.
Stayed 1 night in Jul 2025

10/10 Excellent

Julio

Stayed 1 night in Jul 2025

10/10 Excellent

Jonathan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and the room was very comfortable.
Stayed 1 night in Jul 2025

6/10 Okay

Isaiah

Business traveller
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really enjoyed our stay! The staff was focused and readily available to quickly respond to any questions or needs. The rooms were clean and comfortable. The pillows were okay. I was happy that they were able to give us adjoining rooms. Breakfast was good. it had something for everyone. Although, my husband wished it would have had a bit more. The pool was fun!! Grandchildren were very happy and felt well treated by staff as well. Thank you so much for a nice stay, breakfast, pool and great hospitality!!
Stayed 2 nights in Jul 2025

8/10 Good

Janielle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very limited options for breakfast some fresh fruit would've been nice.
Stayed 1 night in Jul 2025

6/10 Okay

Wade, Berlin

Disliked: Cleanliness
Had to move rooms first one had ants
Stayed 1 night in Jul 2025

8/10 Good

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Minor house keeping issue solved immediately Hotel was nice and quiet
Stayed 2 nights in Jul 2025

4/10 Poor

Gregory

Travelled with family, Travelled with partner
Disliked: Staff & service
The people that worked at the front desk were friendly and helpful, but the hotel seemed short staffed. We were there for 5 nights. We found out when we returned to our room for the first time that the only thing that housekeeping did to our room was empty the trash and replenish our towels. We could live without them making the bed, but I expected them to replenish the drinking cups, coffee and toilet paper. The front desk workers said to come down and get anything we need from them, as all housekeeping does is empty the trash and restock towels. It would have been nice if there had been a couple of extra rolls of toilet paper under the sink. One day they did not come to our room at all. On the weekend there was an attendant in the dining area to replenish the breakfast food. He sat where the guests could find him but was on his phone until someone asked for something to be refilled. On Saturday morning, I asked him to refill the waffle batter as the dispenser was empty. He did that right away but did not clean up the tray in the front of the machine where the napkins were soaked with waffle batter. While my waffles were cooking, I clean up that area and also discarded the empty cups that were on the counter. On Sunday when I asked him to change out the waffle batter, I suggested that he should clean the area in front of the machine as well. We were also out of napkins and had to go into the lobby to get napkins. This employee needs to be trained on customer service.
Stayed 5 nights in Jul 2025

10/10 Excellent

Melissa

Stayed 6 nights in Jul 2025

10/10 Excellent

sallie, Coatesville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean rooms, would definitely stay here again!
Stayed 1 night in Jul 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Midweek stay

Was allowed to early check in, property checked all important boxes, clean, comfortable bed, reasonably priced, good location. Would return, excellent value for the price.
Stayed 1 night in Jul 2025

6/10 Okay

Alan

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property looks like they attempted to update the rooms but it wasn't great quality. Hallways are outdated and smelly. The elevator was a dinosaur and terrifying to ride in. Everyone was nice. You get what you pay for. If you are just looking for somewhere to lay your head for a night it is fine.
Stayed 1 night in Jul 2025

4/10 Poor

Victor, Manheim

Travelled with family
I requested a room for 4 people and when we got there, in stead of having everything prepared, they handed us the blankets for the sofa bed with no pillow. They did give us “a” pillow later that night because we were around. It made me questioned a lot of things. The breakfast on Monday was not even prepared at 6 and the previous the prepared eggs were more water than anything.
Stayed 2 nights in Jul 2025

8/10 Good

Danielle

Travelled with family
Liked: Staff & service, amenities
Property is a bit older. When you walk in it has a musty smell. We stayed on 3rd floor and the hall was quiet and did not smell. The room was comfortable. The outdoor pool was nice and breakfast was okay. We only stayed one night. Staff was helpful and nice.
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Liked: Cleanliness
We were very disappointed that the hotel did not make our beds. What's the point of going to a hotel if we have to make our own beds!! What made it worse was that I checked with the front desk clerk in the morning before we left for our sight seeing and specifically asked if they make the beds and she said "yes". When we came back later in the afternoon, no made beds! I asked the same clerk about why the beds had not been made, her response was "because we are fully booked." Not a good excuse! The manager offered to sent someone up to make the beds but by that time it was too late! Very disappointing. And if this is an ongoing trend in the hotel industry, its very sad.
Stayed 2 nights in Jul 2025

10/10 Excellent

steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

William P.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for 4 nights. The room was larger than we expected. There was an extra blanket which I used since I was next to the a/c. The person at the front desk provided quick information about places to eat (we arrived relatively late in the evening). Our only complaint was that elevator maintenance work was conducted 30 minutes before checkout and there was a crowd having to use the stairs, but this did not last long. We would stay here again if we came back to Lancaster.
Stayed 1 night in Jul 2025

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
The property is going through rennovations but it didnt interrupt the service or experience.
Stayed 1 night in Jul 2025

10/10 Excellent

Barron

Stayed 2 nights in Jul 2025