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Best Western Agen Le Passage

3.0 star property

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Photo gallery for Best Western Agen Le Passage

Lobby
Breakfast (EUR 11 per person)
Business centre
Terrace/patio
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
4 Allée de la Gélise, Le Passage, 47520
  • Place, Parc des Expositions
    ‪3 min drive‬
  • Place, Bordeaux University of Sciences
    ‪4 min drive‬
  • Place, Aqualand Agen
    ‪4 min drive‬
  • Airport, Agen (AGF-La Garenne)
    ‪5 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 Queen Bed, Non Smoking

9.2 out of 10
Wonderful
(23 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Single Beds, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Superior Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(10 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Non Smoking (with Sofabed)

Executive Room, 1 King Bed, Non Smoking (with Sofabed) | In-room safe, individually decorated, individually furnished, desk

Executive Room, 1 King Bed, Non Smoking (with Sofabed)

8.8 out of 10
Excellent
(3 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About this property

Best Western Agen Le Passage

This smoke-free hotel features a restaurant, a bar/lounge and a meeting room. Free WiFi in public areas and free self parking are also provided. Additionally, free newspapers, tour/ticket assistance and a garden are on-site. Housekeeping is available once per stay.
Best Western Agen Le Passage offers 49 air-conditioned accommodations with a safe and coffee/tea makers. This individually decorated and furnished accommodation includes desks. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Le Passage hotel provides complimentary wireless Internet access. Housekeeping is provided once per stay.

During your stay at Best Western Agen Le Passage, you'll be close to Parc des Expositions. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast offered for a fee
  • Amenities include free newspapers in reception, a front desk safe and a meeting room
  • Just a 3-minute drive from Parc des Expositions and a few minutes from Aqualand Agen
  • Pets welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, a vending machine, and tour/ticket assistance are also featured at Best Western Agen Le Passage. Free self parking is available.

This 3-star Le Passage hotel is smoke free.

Guests can enjoy buffet breakfast for a fee.
The Street Food Truck – On-site restaurant.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee: EUR 11 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Street Food Truck

Family friendly

  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (once per stay)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift (single-level property)
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 20
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 20

Special check-in instructions

The front desk is open daily from 3:00 PM - 8:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

  • Pets: EUR 6 per pet, per night
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.20 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 11 per person
  • Pet fee: EUR 6 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 20 (subject to availability)
  • Late check-out fee: EUR 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
The front desk at this property is open daily from 3:00 PM - 8:00 PM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Comfort Agen
Comfort Agen Passage
Comfort Hotel Agen
Comfort Hotel Agen Passage
Agen Le Passage Le Passage
Comfort Hotel Agen Le Passage
Best Western Agen Le Passage Hotel
Best Western Agen Le Passage Le Passage
Best Western Agen Le Passage Hotel Le Passage

Best Western Agen Le Passage Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 202 out of 388 reviews
Rating 8 - Good. 142 out of 388 reviews
Rating 6 - Okay. 23 out of 388 reviews
Rating 4 - Poor. 10 out of 388 reviews
Rating 2 - Terrible. 11 out of 388 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Martin

Liked: Cleanliness, staff & service
Staff at reception were wondeeful and extremely helpful. Room and hotel very clean. Lovely comfy bed and plenty of pillows.
Stayed 1 night in Oct 2025

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bin in toilet was not emptied Not enough toilet roll Half used bar of soap from last people No remote for television Room seemed to be double booked as someone used a keycard and walked into the room when we were in it. Certain member of staff was not friendly.Staff were not multilingual did not speak english
Stayed 1 night in Sep 2025

4/10 Poor

Pamela

Travelled with group
Disliked: Staff & service, property conditions & facilities

Not as expected, no food and ina bad location.

Advertised as having a restaurant, not so. After having a long day on the road we booked this hotel expecting to be able to eat. In addition the evening member of staff was not helpful and quite surly. Location not good next to a lorry park in the middle of a junction , do not believe the photos. However the morning staff were helpful and friendly.
Stayed 1 night in May 2025

2/10 Terrible

Richard

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible hotel

Damp spots a/c broken, no one to let us in
Stayed 2 nights in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bien.

Très bien. Une deuxième chaise dans la chambre serait une bonne idée.
Stayed 1 night in Mar 2025

8/10 Good

Dona

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I booked this particular hotel because it was advertised that French, English, and Spanish were spoken. Not a word of English was spoken by any of the staff.
Stayed 3 nights in Sep 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Nice hotel with good breakfast and excellent staff. Nice park with walking paths nearby.
Stayed 1 night in Sep 2023

8/10 Good

Rachel, Aberdeen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Check in was fast and friendly. The room was clean but there was only decaffeinated coffee available. This hotel served our purpose for a obe night stay. I'd say it's mainly for business travellers as the location is off a very busy road in an industrial area. Recommended for business stays but definitely not a holiday hotel.
Stayed 1 night in May 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2020

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Travelling Through France

Reception staff member was very helpful, I arrived late and they provided useful local information on restaurants. Room was clean and tidy - tea / coffee was very welcome after a long drive.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location for my particular trip.Well lite car park ,with locked gate at night.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018

10/10 Excellent

Aedine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable, spotless and good value

This hotel was exactly as advertised. It is much better than the average motorway stop with regards to comfort, really comfy bed and an excellent shower. Seamless check-in and pleasant staff. We did not eat here, but walked to the nearest eatery which was an American style diner which was fine but there were not great footpaths etc in the immediate area. We were too tired to get into the car again and so missed out on the local town. I would recommend this hotel as a comfortable stop.
Stayed 1 night in Jul 2018

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice to stay

The hotel is very comfortable and clean,would benefit from a proper bar as the area is pretty limited,in my opinion the best place is the transport cafe next door.
Stayed 3 nights in Mar 2018

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great option

Lovely spotlessly clean and well managed Hotel
Stayed 1 night in Dec 2017

8/10 Good

jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfy

Like it's name, comfortable. The heater was a bit odd. Not hard to figure out exactly; it had clear instructions in several languages. But after turning it on and the temp up, it didn't do anything, so I kèpt fiddling with it. But then I thought maybe the fan doesn't start blowing until it has heated itself up for a few minutes, so I waited. That was it. That was really the only flaw to the room, and it was just confusing because I didn't have this review to explain it. So you're welcome. :)

2/10 Terrible

Laurène

Disliked: Cleanliness, staff & service, amenities
Après avoir effectué mon check-in en fin de journée, j’ai déposé mes affaires dans la chambre puis suis ressortie, aucune information particulière ne m'a été indiquée sur l'accès à l'hôtel. À mon retour, dans la soirée, j’ai découvert que l’hôtel était totalement fermé. J’ai tenté à plusieurs reprises de joindre le numéro d’astreinte et ai utilisé la sonnette de nuit, mais aucune réponse !!! Le réceptionniste a oublié de m'avertir de la présence d'un code d'accès. Je me suis donc retrouvée seule, à l’extérieur, sans mes affaires et sans solution pour accéder à ma chambre, ce qui est inacceptable pour un établissement hôtelier. J'ai dû passer la nuit dehors ! Pour le moment je n'ai eu aucune compensation de l'hôtel, inadmissible, je déconseille vivement !!!
Stayed 1 night in Nov 2025

8/10 Good

Chantal

Stayed 1 night in Nov 2025

10/10 Excellent

Anne

Nnn
Stayed 1 night in Nov 2025

8/10 Good

Marie

Liked: Cleanliness, staff & service, amenities
Calme et bonne literie
Stayed 1 night in Oct 2025

10/10 Excellent

Simona

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2025

10/10 Excellent

Christophe

Stayed 1 night in Oct 2025