DoubleTree by Hilton London - Docklands Riverside - Reviews, Photos & Rates

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Dates

June 2025

July 2025

Breakfast, lunch, dinner served; international cuisine

Junior Suite, 1 King Bed, Balcony, River View | In-room safe, desk, laptop workspace, iron/ironing board

Overview
Rooms
Location
Policies

Very good

Popular amenities

Room service
Bar
Housekeeping
Air conditioning
24/7 front desk

Explore the area

265 Rotherhithe Street, London, England, SE16 5HW

O2 Arena
‪5 min drive‬
Tower of London
‪6 min drive‬
ExCeL Exhibition Centre
‪7 min drive‬
London (LCY-London City)
‪11 min drive‬

Room options

In-room safe, desk, laptop workspace, iron/ironing board

Family Room

36 sq m
Sleeps 5
1 Queen Bed and 2 Single Beds

Family Room, 2 Double Beds (Deluxe)

33 sq m
Sleeps 5
2 Double Beds

Room, 1 King Bed

26 sq m
Sleeps 2
1 King Bed

Room, 1 Queen Bed

26 sq m
Sleeps 2
1 Queen Bed

Suite

26 sq m
Sleeps 3
1 King Bed

Junior Suite, 1 King Bed, Balcony, River View

33 sq m
River view
Sleeps 3
1 King Bed

Deluxe Room, 1 Queen Bed

26 sq m
Sleeps 2
1 Queen Bed

Deluxe Room, 1 King Bed

27 sq m
Sleeps 2
1 King Bed

Suite, 2 Bedrooms

26 sq m
Sleeps 4
2 King Beds

Room, 1 Double Bed

26 sq m
Sleeps 1
1 Double Bed

Twin Hilton Guest Room

26 sq m
Sleeps 2
2 Single Beds

Deluxe Queen Room

Sleeps 2
1 Queen Bed

Deluxe King Room

Sleeps 2
1 King Bed

Two Bedroom Suite with Balcony And River View

Sleeps 4
2 Queen Beds

Queen Executive Room

Sleeps 2
1 Queen Bed

Accessible Twin Room

Sleeps 2
2 Single Beds

King Guest Room

Sleeps 2
1 King Bed

Twin Guest Room

Sleeps 2
2 Single Beds

King Executive Room

Sleeps 2
1 King Bed

Two Double Family Deluxe Room

Sleeps 5
1 Single Sofa Bed and 2 Double Beds

King One Bedroom Executive Suite

Sleeps 2
1 Single Sofa Bed and 1 King Bed

King Junior Suite with River View

Sleeps 3
1 Single Sofa Bed and 1 King Bed

Double Guest Room

Sleeps 1
1 Double Bed

Queen Guest Room

Sleeps 2
1 Queen Bed

Two Bedroom Queen Room

Sleeps 5
1 Queen Bed and 2 Single Beds

One-Bedroom King Suite

Sleeps 3
1 King Bed and 1 Single Sofa Bed

Similar properties

Pet-friendly
Free WiFi
Restaurant
Air conditioning

for 1 room

includes taxes & fees

5 Jun - 6 Jun

About this property

DoubleTree by Hilton London - Docklands Riverside

Riverfront hotel with bars/lounges and fitness centre

Along with a restaurant, this smoke-free hotel has 2 bars/lounges and a fitness centre. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe and self parking. Housekeeping is available on request.

DoubleTree by Hilton London - Docklands Riverside offers 378 accommodations with laptop-compatible safes and a safe. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Smart televisions are featured in guestrooms. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton London - Docklands Riverside. During your stay, you'll be within walking distance of Thames River. Features include free WiFi in public areas and a free ferry terminal shuttle, plus 2 bars.

Free Wi-Fi in some public areas
Enjoy international cuisine while dining at Columbia
Buffet breakfast served daily for a fee
Self-parking available for a fee
Services include dry cleaning/laundry, a concierge and tour or ticket assistance
On-site recreation includes a gym
Guests have great things to say about the clean guestrooms and the location
8 minutes by car from Tower of London and 11 minutes from St. Paul's Cathedral
Free ferry terminal shuttle service

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 9322 square feet (866 square metres) and includes conference space. A fitness centre, a library, and a terrace are also featured at the business-friendly DoubleTree by Hilton London - Docklands Riverside. The hotel can provide concierge services and wedding services. Parking is available for a fee.

This London hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.

Columbia – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Urban Beach – This bar specialises in international cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.

Columbia Bar – This bar specialises in international cuisine and serves lunch and dinner. Open daily.

24-hour room service is available.

Languages

Arabic, English, French, Lithuanian, Portuguese, Spanish, Turkish

Property amenities

Internet

Available in all rooms: Internet access
Available in some public areas: Free WiFi

Parking and transport

Free ferry terminal shuttle
Parking on site (GBP 20 per night)
Wheelchair-accessible parking available

Food and drink

Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 21.95 per person
2 bars/lounges
A coffee shop/cafe
A restaurant
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

Columbia
Columbia Bar
Urban Beach

Things to do

Gym
Library
Stereo
TV in common areas

Family friendly

Free cot
Free rollaway/extra bed
Grocery/convenience store
In-room refrigerator
Laundry facilities
Snack bar/deli

Conveniences

24-hour front desk
ATM
Grocery/convenience store
Laundry facilities
Luggage storage
Safe at front desk
Vending machine
Water dispenser

Guest services

Change of bedsheets (on request)
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services

Business services

14 meeting rooms
9,322 square feet of conference space
Computer station

Outdoors

Barbecue grill
Garden
On a river
Terrace
Vegetable garden

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
No lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

3 buildings
6 floors
At least 80% lighting from LEDs
Ballroom
Banquet hall
Biodegradable coffee stirrers available
Built in 1991
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
No plastic coffee stirrers
Reception hall
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Bedsheets provided
Free cot
Free rollaway/extra bed

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

47-inch smart TV with premium channels

Food and drink

24-hour room service
Coffee/tea maker
Refrigerator

Air conditioning (climate-controlled)
Desk
Energy-saving switches in guestrooms
Iron/ironing board
Laptop workspace
Laptop-compatible safe
Phone
Recycling
Safe
Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Express check-in available

Check-out

Check-out before noon

Contactless check-out

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.

Free rollaway/extra beds!

Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: from approximately GBP 21.95 per person
Self-parking fee: GBP 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property.

We should mention

Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton London Docklands

Hilton London Docklands Riverside

Hilton Riverside Hotel London Docklands

Hilton Riverside London Docklands

London Docklands Hilton

London Docklands Riverside

London Docklands Riverside Hilton

DoubleTree Hilton London Docklands Riverside Hotel

DoubleTree Hilton Docklands Riverside Hotel

DoubleTree Hilton London Docklands Riverside

DoubleTree Hilton Docklands Riverside

DoubleTree by Hilton London - Docklands Riverside Hotel

DoubleTree by Hilton London - Docklands Riverside London

DoubleTree by Hilton London - Docklands Riverside Hotel London

DoubleTree by Hilton London - Docklands Riverside Reviews

8.2

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

10/10 Excellent

Tracey

21 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2025

8/10 Good

Zoe

21 Feb 2025

Stayed 1 night in Feb 2025

10/10 Excellent

Beatrice

20 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Younis is the best!

Younis the reception staff really made my visit perfect.

Stayed 1 night in Feb 2025

8/10 Good

Verified traveller

18 Feb 2025

Liked: Cleanliness, staff & service

Friendly helpful staff,

Stayed 1 night in Feb 2025

2/10 Terrible

Irfan

Travelled with family

18 Feb 2025

Liked: Cleanliness

Disliked: Staff & service, property conditions & facilities, room comfort

Ignore

First heating was not working then after a few hours light went in the room please do not book this place waste of money and trip

Stayed 1 night in Feb 2025

2/10 Terrible

Folasade

17 Feb 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Feb 2025

8/10 Good

Chris

16 Feb 2025

Liked: Staff & service, room comfort

Valentines trip

Nice staff and great location. Hotel needs a bit of a refurb and a few trip hazards around the place. Door trims etc

Stayed 1 night in Feb 2025

8/10 Good

Molly

16 Feb 2025

Stayed 3 nights in Jan 2025

10/10 Excellent

Justine

9 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Trip to London to visit the F1 Exhibition

Stayed 1 night in Feb 2025

8/10 Good

Molly

Business traveller

4 Feb 2025

Liked: Cleanliness, staff & service, room comfort

Great stay

Staff were lovely and good location

Stayed 2 nights in Jan 2025

10/10 Excellent

Lee

Travelled with group

2 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2025

10/10 Excellent

Sue

1 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jan 2025

10/10 Excellent

Laura

31 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

We had a lovely one night stay. Room was comfortable with a great view, excellent location. The breakfast was very good too. Would definitely return.

Stayed 1 night in Jan 2025

6/10 Okay

Liam

30 Jan 2025

Stayed 1 night in Jan 2025

10/10 Excellent

Steven

30 Jan 2025

Stayed 1 night in Jan 2025

8/10 Good

Jenny

Business traveller

29 Jan 2025

Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

27 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jan 2025

8/10 Good

Joey

Travelled with partner

27 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Set by the water, Docklands was a nice stay with great views at night and good food over at canary, service from hotel staff was great and friendly and the boat fair was quick and free with proof of the stay, signs to training facilities were a bit difficult to find until close by and colombia seemed a little understaffed, overall 4/5

Stayed 1 night in Jan 2025

10/10 Excellent

John

Business traveller

25 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always stay here when working at the excel in dock lands

Stayed 2 nights in Oct 2024

10/10 Excellent

Amanda

Travelled with family

25 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Birthday treat

From check in to check out, we had such a great experience at this hotel. A family of nine staying for one night for my mother’s 80th present. Only slight problem we had was how to work the heating as we were a little chilly. However I’m sure if we had asked it would have been easy to sort but we were busy so didn’t have time to ask for help in this matter.

Stayed 1 night in Jan 2025

10/10 Excellent

Cimen

24 Jan 2025

Excellent

Stayed 1 night in Nov 2024

8/10 Good

Isaac

14 Jan 2025

Stayed 2 nights in Nov 2024

10/10 Excellent

Jennifer

Travelled with family

12 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great trip

We had a very good Welcome, and staff took made such an effort for my Daughters birthday celebration, balloons and complimentary drinks for the famkly as we arrived. Brilliant service throughout by happy staff, made the trip one to remember.